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Grand Hyatt Shenzhen

5.0 out of 5.0

Recent guest reviews

Certainly location, shopping Connected to the hotel, lot of restaurant in the area, staff is professionally trained, Great~stay with excellent service, make sure stop by say hi to Eileen at the front office.

Everything is ok except there's sth unpleasant during checkin however I will still strongly recommend this property as the location and view is spectacular which meets my requirements as a instagram blogger (ig@iamdianayaoyao) especially this is for globaltwellnessday this time. I'm back to Hyatt :)

I have been a top tier Hyatt Globalist for many years. My recent experience at Grand Hyatt Shenzhen probably would put me over its Grand Hyatt peers in Bangkok, Hong Kong, Taipei and San Francisco. Congratulations!

Last time to visit here, it was September, 2010. Hotel conditions keep good at all. I asked them to extend my check out time to 14:00. If you want to eat not very expensive food, you should go to MIX Mall I, not MIX mall II(hotel downstairs). This time lasted 2 minutes. Our room number was 1916. If you want to go to parking area(basement) from room, you have to make two elevator transfer. There are lots of Tibetan water in the room.

Hotel decoration is amazing.very clean.staff is friendly.many is big with river view.hugh bathroom.very clean.all new.breakfast is amzing with many food choices.perfect stay.will come again.prices are fair

We arrived very early in the morning 630am but no one was helping us with the suitcases and had to load them one by one then push to the hotel entrance. I made early check in request via booking but was surprised that another 50% of its daily rate would be the additional charge for early check in.

Super high quality service, if you stay longer or frequent traveler, employees always remember who you are and call your name out. Grand Hyatt always provides awesome room facility with reasonable price except peak season. I would recommend to book your room 2 weeks before you travel.

Happy to have stayed in Grand Hyatt Shenzhen. Was there for my mother's birthday, we had access to tons of good food, fun shopping, and the room scenery is impeccable! Big thank you to Grand Hyatt for arranging and giving us the room upgrade.

The location is very good for my business trip. I don't know if I would come for other occasion. The hotel is perfectly organised for travelers with high standards comfort and good rest after long business days.

I recently stayed at the hotel for 3 nights for a large financial industry conference of about 800 people. the elevator system was a bit confusing but hotel posted staff to direct people which was useful. Rooms are comfortable and the large fish bowl bathroom at the center of the room is very special, especially for lovebirds 😍.

1881 Baoan Nan Road Shenzhen Guangdong

Hotel highlights

  • Close to Huaqiangbei and Dongmen Pedestrian Street
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Luohu, Grand Hyatt Shenzhen is within a mile (2 km) of popular sights such as Huaqiangbei and Dongmen Pedestrian Street. This 471-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Enjoy dining at China Lodge, one of 8 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


A 40-inch LED TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers, bathrobes, and slippers. Other standard amenities include an iPod dock, a minibar, and free newspapers.

Property features

At Grand Hyatt Shenzhen, guests enjoy a full-service spa, an outdoor pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 700 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.

Room options

Room, 2 Twin Beds, View

Twin 2 | Sleeps 3

Room, 1 King Bed, View

King 1 | Sleeps 3

Club Room, 1 King Bed

King 1 | Sleeps 3

Grand Suite, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

93.0% of guests recommend this hotel

Total of 902 reviews