Grand Hyatt Shenzhen in Shenzhen | Hotel Rates & Reviews on Orbitz

Property features

At Grand Hyatt Shenzhen, guests enjoy a full-service spa, an outdoor pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 700 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.

Room options

Room, 1 King Bed

King 1 | Sleeps 3

from $169

Room, 2 Twin Beds, View

Twin 2 | Sleeps 3

Room, 1 King Bed, View

King 1 | Sleeps 3

Club Room, 1 King Bed

King 1 | Sleeps 3

Grand Suite, 1 King Bed

King 1 | Sleeps 3

Grand, Executive Suite

King 1 | Sleeps 3

Apartment, 2 Bedrooms

King 1 | Sleeps 5

Room, 2 Twin Beds

Twin 2 | Sleeps 3

Club Room, 2 Single Beds

Twin 2 | Sleeps 3

Apartment, 1 Bedroom

King 1 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 1 King Bed (Club Access)

King 1 | Sleeps 3

Premier Suite, 1 King Bed

King 1 | Sleeps 3

Arrivals + Departures

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

Check-in starts at 2 PM and ends at midnight
Check-out: noon
Minimum check-in age: 15

Special Check-in Details

24-hour airport transportation is available on request. Fees may apply. Guests must make arrangements in advance by contacting the property.

Payment types

Pets

This property doesn't allow pets

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, Diners Club, JCB International, Mastercard, and Visa.
The hotel provides transfers from the airport (fees apply). To make arrangements, contact the property with arrival details prior to travel, using the phone number on your booking confirmation.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property requires guests to wear swimming caps while in the pool. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: CNY 216 per person (approximately)
Airport shuttle fee: CNY 700 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Grand Hyatt Shenzhen
Grand Hyatt Shenzhen Hotel
Shenzhen Grand Hyatt
Grand Hyatt Shenzhen Hotel Shenzhen

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93.0% based on 902 reviews

TripAdvisor Traveler Rating

Value

Rooms

Cleanliness

Service

Recent guest reviews

Certainly location, shopping Connected to the hotel, lot of restaurant in the area, staff is professionally trained, Great~stay with excellent service, make sure stop by say hi to Eileen at the front office.

Everything is ok except there's sth unpleasant during checkin however I will still strongly recommend this property as the location and view is spectacular which meets my requirements as a instagram blogger (ig@iamdianayaoyao) especially this is for globaltwellnessday this time. I'm back to Hyatt :)

I have been a top tier Hyatt Globalist for many years. My recent experience at Grand Hyatt Shenzhen probably would put me over its Grand Hyatt peers in Bangkok, Hong Kong, Taipei and San Francisco. Congratulations!

Last time to visit here, it was September, 2010. Hotel conditions keep good at all. I asked them to extend my check out time to 14:00. If you want to eat not very expensive food, you should go to MIX Mall I, not MIX mall II(hotel downstairs). This time lasted 2 minutes. Our room number was 1916. If you want to go to parking area(basement) from room, you have to make two elevator transfer. There are lots of Tibetan water in the room.

Hotel decoration is amazing.very clean.staff is friendly.many restaurants.room is big with river view.hugh bathroom.very clean.all new.breakfast is amzing with many food choices.perfect stay.will come again.prices are fair

We arrived very early in the morning 630am but no one was helping us with the suitcases and had to load them one by one then push to the hotel entrance. I made early check in request via booking but was surprised that another 50% of its daily rate would be the additional charge for early check in.

Super high quality service, if you stay longer or frequent traveler, employees always remember who you are and call your name out. Grand Hyatt always provides awesome room facility with reasonable price except peak season. I would recommend to book your room 2 weeks before you travel.

Happy to have stayed in Grand Hyatt Shenzhen. Was there for my mother's birthday, we had access to tons of good food, fun shopping, and the room scenery is impeccable! Big thank you to Grand Hyatt for arranging and giving us the room upgrade.

The location is very good for my business trip. I don't know if I would come for other occasion. The hotel is perfectly organised for travelers with high standards comfort and good rest after long business days.

I recently stayed at the hotel for 3 nights for a large financial industry conference of about 800 people. the elevator system was a bit confusing but hotel posted staff to direct people which was useful. Rooms are comfortable and the large fish bowl bathroom at the center of the room is very special, especially for lovebirds 😍.

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Grand Hyatt Shenzhen

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Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Room, 1 King Bed

Room, 2 Twin Beds, View

Room, 1 King Bed, View

Club Room, 1 King Bed

Grand Suite, 1 King Bed

Reviews from Trip Advisor

93.0% of guests recommend this hotel

Grand Hyatt Shenzhen

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy