See all properties

Grand Hyatt Shenzhen

Property class: 5 and above
VIP Access

Choose dates to view prices

Photo gallery for Grand Hyatt Shenzhen

Outdoor pool, sun loungers
Property video
Premier Suite | Minibar, in-room safe, individually decorated, desk
Lobby lounge
Body treatments, hydrotherapy, aromatherapy, body wraps, body scrubs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000
  • Place, The MixC Shopping Mall
    ‪6 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪18 min walk‬
  • Place, Luohu Port
    ‪5 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for 1 King Bed Club Access

1 King Bed Club Access | Lounge | Lobby lounge

1 King Bed Club Access

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Club Access Deluxe

Minibar, in-room safe, individually decorated, desk

1 King Bed Club Access Deluxe

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Deluxe

Minibar, in-room safe, individually decorated, desk

1 King Bed Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Minibar, in-room safe, individually decorated, desk

Grand Suite

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed

1 King Bed | Minibar, in-room safe, individually decorated, desk

1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

Minibar, in-room safe, individually decorated, desk

2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom (with club access)

Apartment, 1 Bedroom (with club access) | Living area | 40-inch LED TV with cable channels, TV, iPod dock

Apartment, 1 Bedroom (with club access)

  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Club Access

Minibar, in-room safe, individually decorated, desk

2 Twin Beds Club Access

  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Living room | 40-inch LED TV with cable channels, TV, iPod dock

Executive Suite

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, individually decorated, desk

Premier Suite

  • 1399 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Beds View

Minibar, in-room safe, individually decorated, desk

Twin Beds View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed View

Minibar, in-room safe, individually decorated, desk

1 King Bed View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, individually decorated, desk

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Suite (Chairman)

Minibar, in-room safe, individually decorated, desk

Suite (Chairman)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Suite

Minibar, in-room safe, individually decorated, desk

Presidential Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

You may also like

Ad

Conrad Shenzhen

Nanshan
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 43 reviews
$285 nightly
The price is $302
Apr 27 - Apr 28
Total with taxes and fees
Conrad Shenzhen

About the neighborhood

Shenzhen

Located in Luohu within a short walk of The MixC Shopping Mall, Grand Hyatt Shenzhen is within a mile (2 km) of other popular sights such as Dongmen Pedestrian Street. This 5-star hotel welcomes guests with 471 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Shenzhen and also close to Luohu Port and Huaqiangbei.

What's nearby

  • The MixC Shopping Mall - 6 min walk - 0.4 miles
  • Shenzhen Museum - 13 min walk - 0.7 miles
  • Luohu Commercial City - 16 min walk - 0.9 miles
  • Dongmen Pedestrian Street - 18 min walk - 1.0 mile
  • Luohu Port - 5 min drive - 1.1 miles

Getting around

  • Ludancun Station - 6 min walk
  • Shenzhen Station - 17 min walk
  • Shenzhen Intl. Airport (SZX) - 37 min drive

Restaurants

  • ‪尚连越泰料理 LIAN - ‬3 min walk
  • ‪蓉悦川菜 Rong Yue Sichuan Cuisine Restaurant - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬4 min walk
  • ‪The Grand Club - ‬6 min walk
  • ‪利苑酒家 - ‬3 min walk

About this property

Grand Hyatt Shenzhen

Grand Hyatt Shenzhen features a full-service spa, an outdoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 700 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and conference space.
Guests can expect 40-inch LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers, bathrobes, and slippers. IPod docks, minibars, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Similar properties

Bar (on property)
Shangri-La Shenzhen
Luohu
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.6 out of 10, Excellent, 1,007 reviews
$81 nightly
The price is $86
Apr 29 - Apr 30
Total with taxes and fees
Shangri-La Shenzhen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • 6 restaurants
  • Couples/private dining

Restaurants on site

  • China Lodge
  • La Terrazza
  • Sugar Box
  • The Lounge
  • The Show Kitchen

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 29,805 square feet of conference space
  • Business center

Outdoors

  • Pool loungers

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-width doorways

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 408 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 218 per person
  • Airport shuttle fee: CNY 700 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Hyatt Shenzhen
Grand Hyatt Shenzhen Hotel
Shenzhen Grand Hyatt
Grand Hyatt Shenzhen Hotel Shenzhen
Grand Hyatt Shenzhen Hotel
Grand Hyatt Shenzhen Shenzhen
Grand Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

Is a free cancellation option available at Grand Hyatt Shenzhen?

Grand Hyatt Shenzhen provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Grand Hyatt Shenzhen?

As of Apr 14, 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Shenzhen on Apr 26, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Grand Hyatt Shenzhen?

This hotel is situated in Luohu within a short 19-minute walk of Dongmen Pedestrian Street and also 9 minutes on foot from The MixC Shopping Mall. You'll also find Luohu Port and Huaqiangbei within a short drive.

Is there a spa available at Grand Hyatt Shenzhen?

There is a full-service spa available for guests to enjoy and services include body wraps, Ayurvedic treatments, massages, and mani/pedis.

Does Grand Hyatt Shenzhen have a casino on the premises?

No, Grand Hyatt Shenzhen doesn't have a casino.

Is there an indoor pool at Grand Hyatt Shenzhen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Grand Hyatt Shenzhen feature a restaurant that includes a breakfast menu?

Yes, Grand Hyatt Shenzhen has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Grand Hyatt Shenzhen allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Hyatt Shenzhen.

Where is the closest airport to Grand Hyatt Shenzhen?

The closest major airport to Grand Hyatt Shenzhen is Shenzhen Intl. Airport (SZX), which is 24.1 mi away (37 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 18.9 mi away.

Does Grand Hyatt Shenzhen have a wedding venue?

There are wedding services available at Grand Hyatt Shenzhen if that's in your vacation plans.

Grand Hyatt Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 398 out of 606 reviews
Rating 8 - Good. 150 out of 606 reviews
Rating 6 - Okay. 33 out of 606 reviews
Rating 4 - Poor. 12 out of 606 reviews
Rating 2 - Terrible. 13 out of 606 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Jennifer

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean and spacious room. prompt room service. attentive front desk personnel as well as the concierge staff located at 1/F.
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Stayed 1 night in Dec 2025

8/10 Good

Xie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive staffs who were very helpful during our stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room are clean
Stayed 3 nights in Dec 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities
As a business traveller the check in process was efficient, the room is a good size including desk facilities. The hairdryer was a good size and powerful enough. My room included club breakfast which had enough options. The full breakfast on level 2 has a lot more options but I was happy with the offering on the club floor.
Stayed 3 nights in Dec 2025

4/10 Poor

Mayle

Stayed 1 night in Nov 2025

10/10 Excellent

Nathan

Stayed 1 night in Dec 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities
Room was as usual.
Stayed 2 nights in Dec 2025

10/10 Excellent

Si Xin

Business traveler
Liked: Cleanliness, staff & service, amenities
The room is spacious and clean. The staff are friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, with excellent staff. Mixc is right outside, which has a large supermarket, and the hotel is close to several metro stations.
Stayed 6 nights in Nov 2025

10/10 Excellent

Keith

Stayed 3 nights in Nov 2025

8/10 Good

Robin

Stayed 7 nights in Oct 2025

10/10 Excellent

Ian

Stayed 4 nights in Oct 2025

10/10 Excellent

Elizabeth, San Bruno

Liked: Cleanliness, property conditions & facilities
Hotel is a newer hotel. Room was spacious and clean. Staffs are polite and helpful. Location is great, connects to an indoor mall which is very helpful when hot weather that you don’t want to be out under the sun.
Stayed 3 nights in Oct 2025

8/10 Good

Beth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Something else
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Stayed 1 night in Oct 2025

10/10 Excellent

Yerim

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

jonathan

Stayed 7 nights in Oct 2025

10/10 Excellent

XUANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Hock Neo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fall before the trip & the Hotel did not want to refund my bookings for me & my family. As a family we will never stay in any of the Hyatt Hotels around the world. The Conrad HK refunded our bookings. Hyatt did not & ignored my pleas through Expedia. Reservations Manager did a poor job of no support. I will write in with a poor report for your hotel.
Stayed 3 nights in Sep 2025

8/10 Good

Chin Kiang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff was extremely helpful, very courteous and professional.. kudos to her..
Stayed 1 night in Sep 2025

10/10 Excellent

Sik Ming

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for underground to everywhere in Shenzhen. Joining to a huge shopping arcade.
Stayed 2 nights in Sep 2025

Hotels

Flights

Cars