Located in Nanshan, Sentosa Hotel Apartment Taoyuan Branch is within a 10-minute drive of popular attractions such as Window of the World and Happy Valley. This 402-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
What's nearby
Shenzhen University - 1 min walk - 0.0 miles
Xin'an Nantou Ancient City - 1 min walk - 0.0 miles
Nanshan Museum - 9 min walk - 0.5 miles
Zhongshan Park - 3 min drive - 1.8 miles
Coastal City - 3 min drive - 2.0 miles
Getting around
Xili Railway Station - 6 min drive
Shenzhen University South Station - 11 min walk
Shenzhen Intl. Airport (SZX) - 26 min drive
Restaurants
McDonald's (麦当劳) - 10 min walk
文山湖西餐厅 Wenshan Lake Western Restaurant - 4 min walk
赛百味 - 7 min walk
汶和记粥底火锅 - 5 min walk
丸来玩去 - 7 min walk
About this property
Sentosa Hotel Apartment Taoyuan Branch
At Sentosa Hotel Apartment Taoyuan Branch, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include a seasonal outdoor pool, a meeting room, and a library.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Microwaves, stovetops, and minibars are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 128 per person
A restaurant
Things to do
Gym
Library
Outdoor pool
Family friendly
In-room microwave
Laundry facilities
Mini-fridge
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Turndown service
Business services
Meeting room
Outdoors
Garden
In a regional park
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
More
30 floors
31 buildings
Banquet hall
Built in 2015
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Down comforter
Pillow menu
Pillowtop mattress
Premium bedding
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Rainfall showerhead
Shower
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Free bottled water
Microwave
Mini-fridge
Minibar
Paper towels
Room service
Stovetop
More
Air conditioning
Desk
Laptop workspace
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property doesn't allow pets
Children and extra beds
Rollaway/extra beds are available for CNY 200.0 per day
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately CNY 128 per person
Rollaway bed fee: CNY 200.0 per day
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 2:00 PM—-midnight
Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.
Additional information about polices, regulations, and more:
The seasonal pool is open from May to December.
Registered guests are the only ones allowed in guestrooms.
Property class
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Sentosa Hotel Apartment Taoyuan Branch Shenzhen
Sentosa Apartment Taoyuan Branch Shenzhen
Sentosa Hotel Apartment Taoyuan Branch Shenzhen
Sentosa Apartment Taoyuan Branch Shenzhen
Sentosa Apartment Taoyuan Branch
Hotel Sentosa Hotel Apartment Taoyuan Branch Shenzhen
Shenzhen Sentosa Hotel Apartment Taoyuan Branch Hotel
Hotel Sentosa Hotel Apartment Taoyuan Branch
Sentosa Taoyuan Branch
Sentosa Taoyuan Branch
Sentosa Hotel Apartment Taoyuan Branch Hotel
Sentosa Hotel Apartment Taoyuan Branch Shenzhen
Sentosa Hotel Apartment Taoyuan Branch Hotel Shenzhen
Frequently asked questions
Are free cancellation options available at Sentosa Hotel Apartment Taoyuan Branch?
Sentosa Hotel Apartment Taoyuan Branch offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.
How much does it cost to stay at Sentosa Hotel Apartment Taoyuan Branch?
As of Jul 20, 2026, prices found for a 1-night stay for 2 adults at Sentosa Hotel Apartment Taoyuan Branch on Jul 25, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to do near Sentosa Hotel Apartment Taoyuan Branch?
This hotel is situated in Nanshan, just steps from Xin'an Nantou Ancient City. You'll also find Window of the World and MixC Shopping Mall within a short drive.
Is there parking available at Sentosa Hotel Apartment Taoyuan Branch?
Yes, self parking is offered for free at the hotel.
Does Sentosa Hotel Apartment Taoyuan Branch feature a casino?
No, Sentosa Hotel Apartment Taoyuan Branch doesn't have a casino.
Will I find an indoor pool at Sentosa Hotel Apartment Taoyuan Branch?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until December.
Is Sentosa Hotel Apartment Taoyuan Branch a good place to stay for couples?
Amenities that appeal to couples at this hotel include a down comforter, a minibar, and a rainfall showerhead.
Are there hot tubs at Sentosa Hotel Apartment Taoyuan Branch?
No, there isn't a spa tub at this hotel.
Does Sentosa Hotel Apartment Taoyuan Branch have a restaurant with a breakfast menu?
Yes, Sentosa Hotel Apartment Taoyuan Branch serves buffet breakfast each morning for a surcharge from its restaurant.
Will Sentosa Hotel Apartment Taoyuan Branch allow pets to stay for free?
No, pets aren't allowed at Sentosa Hotel Apartment Taoyuan Branch.
Are there connecting rooms at Sentosa Hotel Apartment Taoyuan Branch?
No, this hotel doesn't feature connecting guestrooms.
How close is the airport from Sentosa Hotel Apartment Taoyuan Branch?
The closest major airport to Sentosa Hotel Apartment Taoyuan Branch is Shenzhen Intl. Airport (SZX), which is 12.8 mi away (26 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 22.7 mi away (47-minute drive).
Are there rooms with balconies at Sentosa Hotel Apartment Taoyuan Branch?
Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and pool views.
Sentosa Hotel Apartment Taoyuan Branch Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 89 out of 218 reviews
10 - Excellent
89
Rating 8 - Good. 86 out of 218 reviews
8 - Good
86
Rating 6 - Okay. 34 out of 218 reviews
6 - Okay
34
Rating 4 - Poor. 5 out of 218 reviews
4 - Poor
5
Rating 2 - Terrible. 4 out of 218 reviews
2 - Terrible
4
8.4/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
LKHAGVAJARGAL
Sep 29, 2025
Liked: Cleanliness
The hotel service is excellent and the hotel environment is wonderful.
LKHAGVAJARGAL
Stayed 2 nights in May 2025
Verified
10/10 Excellent
Tuyarakh
Dec 30, 2025
Liked: Cleanliness, staff & service, amenities
The service was excellent. This hotel allows late check-out which is great.
Check in was easy and staff were helpful. Overall, a good stay. My only criticism is that the air conditioning unit was quite loud otherwise cannot fault the rest.
Some rooms are a little old and would need to be redecorated but it is quite okay and Sentosa is my favorite option in Nanshan. Great service, creful staff, spacious well equipped rooms, even the area is great
Excellent stay. Not all the staff speaks English, but one person was really helpful. Mit google translate hat die Bestellung von Taxi usw. gut funktioniert. Free coffee and nice lounge. Near subway station, easy access. Would book again
Good location, near Metro station, easy to access different places by Metro. Clean and comfortable. The swimming pool is very big. But the only bad policy is compulsory to wear swimming cap in the pool. We need to buy it in there.
Ming
Stayed 2 nights in Sep 2023
Verified
6/10 Okay
Choi Fung
May 19, 2024
Liked: Cleanliness, staff & service
Not too bad but a bit older
Not too bad but it’s just a bit older than the look we saw in the promoted pictures. Comfortable and convenience.
Good breakfast, manager (Shaun) very nice and helpful, amazing swimming pool and good gym.
Hotel is not new, is renewed maybe a few year ago but you can see half of the room is old.
Floor in the room has never been clean
Counter staff and room service staff as usual is always at their tip top service level which make our stay feel great and comfortable.
The only area that they may want to look into it, is the mineral water at room.
Upon boiling the mineral water ,the kette seem to stain with white substance after 2-3 times at it base.
The other one is "slippers", believe it standarilize size across thus may not fittable for those bigger size feet.
Nevertheless thanks to all the staffs for making the stay a pleasant one.
My 2nd visit and stay there after 1st good experience.
Didn't know my room was upgraded during my 1st stay.
Thus my 2nd stay I need to upgrade n pay the difference from package deal which flight and hotel package deal.
Only disappointment was there's no more free movies to watch from the room TV.
Internet much slower as compared to 1st stay.
As was the washing machine and dryer,suggest they do some housekeeping maintenance to it. At times the washing machine was quite dirty after several usage.
Overall it a good stay throughout
The hotel is beautiful, but almost nobody speaks even basic English, which I found strange as it's a 4-star hotel. The pool area was a bit gloomy. There was no music, no nice vibe and you had to wear a swimming hat to enter the pool. Just the atmosphere of the pool area was a bit cold.
The hotel itself was at a nice location, the staff was semi-helpful, definitely not smiley.
The room I booked smelled like cigarettes so the staff was kind enough to upgrade me to a better room that didn't smell. I enjoyed my visit in China.
Room are generally in new and great condition. However, management does not really use their brain. They shut down the air conditioning in public areas, including the gym, at 7 pm. Asking them to turn on the AC apparently requires the owner's approval. Such a ridiculous and simple issue should have been fixed from the beginning but apparently no one realized it's a problem. Staff was terribly unwilling to be helpful. Typical Chinese hotel management... Severe lack of power to staff.