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Grand Mercure Shenzhen Oriental Ginza

4.0 out of 5.0

Recent guest reviews

Very nice hotel for my business trip to Shenzhen. Easy access to cabs and subway. Clean and comfortable

Nice hotel, 3 min walking to metro station, (40 min to airport by metro)

It is ok but it is a "so called" 5 stars. For Western standard its like a 4 stars.

I stayed here for 3 nights during a business trip. The hotel, in general, was average, but I had some great help from the front desk when it came to arranging transportation

Amazing in every way. Couldn't have been any better.

I arrived at Shenzhen at this grand hotel and expecting a first class service... the receptionist who checked us in is sulky unlike the usual smiley face I expect from a hotel at this scale. I was tired after all the travel and am just looking for some easy check in.. she then put us in a smelly room(smoke)eventhough we have requested for a non-smoking room. Furthermore, the aircondition in our room is not working and it is more comfortable in the hall way than the room. The next day we upgraded our room to a bigger and nicer non-smoking room. Everything seems nice until we settled in- NO air-conditioner either!!! I hope they pay more attention to the comfort of the guests afterall it is Southern China. I cannot imagine if we were to be there in the summer. All said, however I have to compliment on the food in the Monsoon restaurant in the lobby. It is quite nice and reasonable, staffs are not attentive and nevertherless brought us the delicious food which is in my opinion nicer than other restaurants around the hotel.

Shennan Boulevard West, Futian District Shenzhen Guangdong

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Futian, Grand Mercure Shenzhen Oriental Ginza is within a few miles (5 km) of popular sights such as Splendid China Folk Village and Window of the World. This 4-star hotel has 461 rooms and welcomes guests with 3 restaurants, an indoor pool, and free in-room WiFi. Happy Valley and Shenzhen International Garden and Flower Expo Park are also close to this Shenzhen hotel.


This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


All 461 air-conditioned accommodations feature separate bedrooms. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Minibars, coffee makers, and free newspapers are also standard.

Property features

At Grand Mercure Shenzhen Oriental Ginza, guests enjoy an indoor pool, a fitness center, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 400 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a rooftop terrace, free WiFi in public areas, and a meeting room.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Executive Room, 1 King Bed

King 1 | Sleeps 3

Superior Room, 2 Twin Beds

Twin 2 | Sleeps 3

Deluxe Room, Multiple Beds

King 2 | Sleeps 4