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Recent guest reviews

Very comfortable and nicely furnished room. I really liked the all you can eat outdoor barbeque--it was reasonable priced and delicious. The breakfast buffet was very good except that the tables were not cleared quickly enough during busy times. Location was great, right at an exit to the metro and just a couple of stops away from some of the attractions of Shenzhen. Very good value.

Very nice hotel for my business trip to Shenzhen. Easy access to cabs and subway. Clean and comfortable

Nice hotel, 3 min walking to metro station, (40 min to airport by metro)

It is ok but it is a "so called" 5 stars. For Western standard its like a 4 stars.

I stayed here for 3 nights during a business trip. The hotel, in general, was average, but I had some great help from the front desk when it came to arranging transportation

Amazing in every way. Couldn't have been any better.

I arrived at Shenzhen at this grand hotel and expecting a first class service... the receptionist who checked us in is sulky unlike the usual smiley face I expect from a hotel at this scale. I was tired after all the travel and am just looking for some easy check in.. she then put us in a smelly room(smoke)eventhough we have requested for a non-smoking room. Furthermore, the aircondition in our room is not working and it is more comfortable in the hall way than the room. The next day we upgraded our room to a bigger and nicer non-smoking room. Everything seems nice until we settled in- NO air-conditioner either!!! I hope they pay more attention to the comfort of the guests afterall it is Southern China. I cannot imagine if we were to be there in the summer. All said, however I have to compliment on the food in the Monsoon restaurant in the lobby. It is quite nice and reasonable, staffs are not attentive and nevertherless brought us the delicious food which is in my opinion nicer than other restaurants around the hotel.

Shennan Boulevard West, Futian District Shenzhen Guangdong

Hotel highlights

  • Close to Happy Coast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Futian within a mile (2 km) of Happy Coast, Grand Mercure Shenzhen Oriental Ginza is within a few miles (5 km) of other popular sights such as Splendid China Folk Village. This 4-star hotel has 461 rooms and welcomes guests with 3 restaurants, an indoor pool, and free in-room WiFi.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

All 461 air-conditioned accommodations feature a separate bedroom. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Minibars, coffee makers, and free newspapers are also standard.


Property features

At Grand Mercure Shenzhen Oriental Ginza, guests enjoy an indoor pool, a fitness center, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 400 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include a rooftop terrace, free WiFi in public areas, and a meeting room.

Room options

Deluxe Room (Deluxe)

King 1 | Sleeps 3

Superior Room, City View

King 1 | Sleeps 3

Deluxe Room, Sea View

King 1 | Sleeps 3

Executive Suite (High Floor)

King 1 | Sleeps 3

Guest reviews for Grand Mercure Shenzhen Oriental Ginza

Everyone (3) Couples (1) Business (6)
5
Partner Couples Business Business Travelers

By on Apr 9, 2019

Review comment responded on May 27, 2019

We are appreciate that for your comments regarding your stay at the Grand Mercure Shenzhen Oriental Ginza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely ,

5
Everyone

By on Jan 26, 2019

5
Everyone

Very comfortable and nicely furnished room. I really liked the all you can eat outdoor barbeque--it was reasonable priced and delicious. The breakfast buffet was very good except that the tables were not cleared quickly enough during busy times. Location was great, right at an exit to the metro and just a couple of stops away from some of the attractions of Shenzhen. Very good value.

By , from Beverly Hills, CA on Nov 20, 2018

Review comment responded on Dec 19, 2018

We are appreciate that for your comments regarding your stay at the Grand Mercure Shenzhen Oriental Ginza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

5

nice hotel to do business in shenzhen

BusinessTravelers

Very nice hotel for my business trip to Shenzhen. Easy access to cabs and subway. Clean and comfortable

By , from Boston on Apr 14, 2017

4

nice hotel

BusinessTravelers

Nice hotel, 3 min walking to metro station, (40 min to airport by metro)

By on Nov 25, 2014

3

chinese business class

BusinessTravelers

It is ok but it is a "so called" 5 stars. For Western standard its like a 4 stars.

By on May 19, 2014

4

good business hotel

BusinessTravelers

I stayed here for 3 nights during a business trip. The hotel, in general, was average, but I had some great help from the front desk when it came to arranging transportation

By on Feb 25, 2014

5

amazing!!

BusinessTravelers

Amazing in every way. Couldn't have been any better.

By on Oct 18, 2010

3

nice hotel and so it seems..

BusinessTravelers

I arrived at Shenzhen at this grand hotel and expecting a first class service... the receptionist who checked us in is sulky unlike the usual smiley face I expect from a hotel at this scale. I was tired after all the travel and am just looking for some easy check in.. she then put us in a smelly room(smoke)eventhough we have requested for a non-smoking room. Furthermore, the aircondition in our room is not working and it is more comfortable in the hall way than the room. The next day we upgraded our room to a bigger and nicer non-smoking room. Everything seems nice until we settled in- NO air-conditioner either!!! I hope they pay more attention to the comfort of the guests afterall it is Southern China. I cannot imagine if we were to be there in the summer. All said, however I have to compliment on the food in the Monsoon restaurant in the lobby. It is quite nice and reasonable, staffs are not attentive and nevertherless brought us the delicious food which is in my opinion nicer than other restaurants around the hotel.

By on Nov 30, 2009

5
Everyone

By on Sep 6, 2019

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