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The Westin Shenzhen Nanshan

5.0 star property
Luxury hotel with 3 restaurants connected to the convention center in Shenzhen
VIP Access

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Photo gallery for The Westin Shenzhen Nanshan

3 restaurants, breakfast, lunch, dinner served; dim sum
Room, 1 King Bed, Non Smoking, City View | 1 bedroom, down comforters, minibar, in-room safe
Outdoor pool, free cabanas, pool umbrellas
Sauna, hot tub, steam room, body treatments, mud baths, hydrotherapy
Westin, Club Suite, 1 King Bed, Park View | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service
  • Air conditioning

Explore the area

Map
9028-2 Shennan Road, Nanshan District, Shenzhen, Guangdong, 518053
  • Window of the World
    ‪3 min walk‬
  • Happy Valley
    ‪11 min walk‬
  • Splendid China Folk Village
    ‪5 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪17 min drive‬
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Room options

View all photos for Westin, Club Suite, 1 King Bed, Park View

1 bedroom, down comforters, minibar, in-room safe

Westin, Club Suite, 1 King Bed, Park View

  • 1292 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View

1 bedroom, down comforters, minibar, in-room safe

Room, 1 King Bed, Park View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, down comforters, minibar, in-room safe

Room, 2 Double Beds, City View

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, City View

1 bedroom, down comforters, minibar, in-room safe

Club Room, 2 Double Beds, City View

  • 430 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

1 bedroom, down comforters, minibar, in-room safe

Club Room, 1 King Bed, City View

  • 428 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Club Suite, 1 King Bed

Westin, Club Suite, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Westin, Club Suite, 1 King Bed

  • 516 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View | 1 bedroom, down comforters, minibar, in-room safe

Club Suite, 1 King Bed, City View

  • 516 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Park View

Club Suite, 1 King Bed, Park View | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Club Suite, 1 King Bed, Park View

  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View | 1 bedroom, down comforters, minibar, in-room safe

Club Suite, 1 King Bed, City View

  • 516 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | 1 bedroom, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Shenzhen

Located in Nanshan, The Westin Shenzhen Nanshan is within a 5-minute walk of Window of the World and within 15 minutes of other popular attractions like Happy Valley. This 5-star hotel welcomes guests with 350 rooms and conveniences like a full-service spa, an outdoor pool, and a 24-hour gym. It's connected to the convention center in central Shenzhen and also close to Splendid China Folk Village and Shenzhen University.

What's nearby

  • Window of the World - 3 min walk - 0.2 miles
  • Yitian Holiday Plaza - 8 min walk - 0.5 miles
  • Happy Valley - 11 min walk - 0.6 miles
  • Shenzhen University - 4 min drive - 2.4 miles
  • Splendid China Folk Village - 5 min drive - 1.1 miles

Getting around

  • Shijie Zhi Chuang Station - 5 min walk
  • Xili Railway Station - 6 min drive
  • Shenzhen Intl. Airport (SZX) - 31 min drive

Restaurants

  • ‪Grange Grill - ‬1 min walk
  • ‪Five Sen5es - ‬3 min walk
  • ‪阿曼切尔服装有限公司 - ‬3 min walk
  • ‪深洲电脑培训白石洲二部 - ‬2 min walk
  • ‪巴山川菜馆 - ‬3 min walk

About this property

The Westin Shenzhen Nanshan

Luxury hotel with 3 restaurants connected to the convention center in Shenzhen
Guests of The Westin Shenzhen Nanshan enjoy a full-service spa, an outdoor pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 600 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
42-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. IPod docks, dining areas, and sitting areas are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English

Similar properties

Bar (on property)

Hotel Indigo Shenzhen Overseas Chinese Town by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 448 reviews
$96 nightly
The price is $101
Jun 22 - Jun 23
Total includes taxes and fees
Hotel Indigo Shenzhen Overseas Chinese Town by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 228 to 228 for adults and CNY 114 to 114 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Daily Treats
  • Exchange
  • Five sen5es
  • Grange Grill
  • Seasonal taste

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Shopping mall
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (5,382 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • In a regional park
  • On the bay
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 3 2025 to June 17 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 18 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 800 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 228 to 228 for adults, and CNY 114 to 114 for children
  • Airport shuttle fee: CNY 600 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Westin Hotel Shenzhen Nanshan
Westin Shenzhen Nanshan
Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen

Frequently asked questions

Is a free cancellation option available at The Westin Shenzhen Nanshan?

The Westin Shenzhen Nanshan provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What can I see close to The Westin Shenzhen Nanshan?

This hotel is situated in Nanshan within a 10-minute walk of Window of the World and Yitian Holiday Plaza. You'll also find Happy Valley and Chinese Overseas City less than a mile away.

Will I be able to park at The Westin Shenzhen Nanshan?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at The Westin Shenzhen Nanshan?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, aromatherapy, and hydrotherapy.

Does The Westin Shenzhen Nanshan have a casino?

No, The Westin Shenzhen Nanshan doesn't have a casino.

Will I find an indoor pool at The Westin Shenzhen Nanshan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have 24-hour pool access.

What do couples enjoy most about The Westin Shenzhen Nanshan?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Does The Westin Shenzhen Nanshan have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Westin Shenzhen Nanshan feature a restaurant that includes a breakfast menu?

Yes, The Westin Shenzhen Nanshan has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Westin Shenzhen Nanshan allow pets to stay free of charge?

No, pets aren't allowed at The Westin Shenzhen Nanshan though service animals are welcome.

Does The Westin Shenzhen Nanshan have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Westin Shenzhen Nanshan?

The closest major airport to The Westin Shenzhen Nanshan is Shenzhen Intl. Airport (SZX), which is 15 mi away (31 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 24.1 mi away (47-minute drive).

Are there rooms with balconies at The Westin Shenzhen Nanshan?

No, there aren't any guestrooms with balconies at The Westin Shenzhen Nanshan.

Does The Westin Shenzhen Nanshan offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Westin Shenzhen Nanshan.

The Westin Shenzhen Nanshan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 128 out of 266 reviews
Rating 8 - Good. 100 out of 266 reviews
Rating 6 - Okay. 23 out of 266 reviews
Rating 4 - Poor. 5 out of 266 reviews
Rating 2 - Terrible. 10 out of 266 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located next to the Holiday Plaza and metro station. The room appears dated with wear and tear but overall the amenities are acceptable. We will definitely stay again
Stayed 2 nights in Mar 2025

8/10 Good

Kum

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Huanyang

Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Sherry in the executive lounge went above and beyond her duty, to provide me with an excellent stay. Thanks.
Stayed 2 nights in Dec 2024

6/10 Okay

Joel

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

XIANGPING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie, Bangkok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience there
Stayed 5 nights in Sep 2024

10/10 Excellent

CHI LUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Torben

Disliked: Cleanliness, staff & service, amenities
I have for some years been coming to Westin Nanshan. I believe for over 500 nights. This time was not one to remember. Check in and out was terribly slow and they did not service me as an elite customer not were they able to find me a suitable room. They blocked my room key as I had two bookings and I did not get the welcome gift. Also the language skills at the reception had worsened. I am considering whether Westin is in the past for me only.
Stayed 2 nights in Sep 2024

2/10 Terrible

Siu Yip

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Li Ling Danielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Directly connected to a mall with many food options. Hotel promptly changed a room for me when I told them about the smoke smell in my room. Not the newest hotel but great facilities and well maintained
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here whenever I'm in Shenzhen.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

bansal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Charles

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross street is the Window of the World
Stayed 3 nights in Jul 2024

8/10 Good

chileshe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Spacious room. Good breakfast.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Jieli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ting Yuet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

CHI WAI

Liked: Cleanliness, staff & service, property conditions & facilities
the design of washroom is good
Stayed 1 night in May 2024

10/10 Excellent

CHUNFAI

Stayed 1 night in Apr 2024

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Apr 2024

10/10 Excellent

C-Jen

Stayed 1 night in Feb 2024

8/10 Good

Cheuk Ying

Stayed 1 night in Mar 2024