The Westin Shenzhen Nanshan5.0 out of 5.0
Recent guest reviews
Westin Nanshan had all of the amenities a guest could ask for. The breakfast was outstanding, which is usually my main consideration for a hotel. All of the staff throughout the hotel were helpful, happy and took care of everything I needed. The gym was also well-equipped with a huge swimming pool. Location wise, Westin Nanshan is right next to a large shopping mall that has a wide variety of shops and restaurants. Looking forward to my next visit!
This was my first visit to China, and the Westin. A great hotel, centrally located. Staff were very friendly and always helpful. Breakfast choice was immense. Would be surprised if any one couldn't find something to suit their taste. Room and bed were very comfortable, and quiet considering the location. A number of attractions within walking distance. Metro right outside the hotel. Easy to use and very cheap.
The facilities and amenities are good, but the staff has been amazing. Very centrally located with easy access to mall, places of interest. Subway is just a walking distance away, which make the travelling less hassle. Hotel exterior is a bit old, but software (hotel team, hospitality) was great.
I have not been here for more than 10 years . Nice to see indeed the condition of this hotel is still good! When I checked in, the receptionist was helpful and she was willing to assist me to fix the problem of my Spg membership card. The room is clean with all necessary amenities and the size is good enough for two persons with a large luggage. However, the decoration of the hotel lobby is just a basic one. In fact, there is no reason to make a complaint as the shopping mall is located next to the hotel. For Food & Beverage, I was too late to try the restaurant but I did order a simple dish from the Room Service Department - good to have a hot soup after a long day in my room.
There are many people in the lobby, a little noisy, the staff of the hotel are not enough, need to strengthen the staff. The front desk staff is also professional，quickly and has a big smile！We will choose your hotel next time
We spent similar to other hotel but we have been at the best. Confortable place, nice room, good food. Everything perfect. Furthermore we are near window of the world (city attraction) and into a shopping mall near the metro. I would suggest to get dinner to the top level grill restaurant for a wonderful view
You might not believe it, but the food, wines available and strive are excellent at Westin. The staff is very friendly and after a few visits recognise you and know which wines you prefer... Thats great! The Cod is just great! Highly recommended.
Very centrally located with easy access to mall, places of interest. Subway is just a walking distance away, which make the travelling less hassle. Hotel exterior is a bit old, but software (hotel team, hospitality) was great. Highly recommended
I am in Shenzhen for 2 weeks on business, and chose the Westin. The facilities and amenities are good, but the staff has been amazing. Thanks to General Manager, David Cuddon, and his team. They have repeatedly gone above and beyond to meet my needs. Highly recommended!!
Service is really good, I took my children to live together, at the front desk Lynn actively help me to recommend place to take children to play, to meet her at the front desk every time patiently help me to solve any problems, Lynn is really kind beautiful professional staff
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 570 reviews