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The Westin Shenzhen Nanshan

5.0 out of 5.0

Recent guest reviews

Wonderful taste wonderful experience in a wonderful day. The waiter Summer is very kind. He help me to find a table I can charge my laptop. The fried chicken is so delicious. I really love the Westin smell. ^ - ^

I always stay in this hotel when I am in Shenzhen for business. Their staff is very friendly and always ready to help whatever way they can. I had to head out early to the airport and when I checked out the breakfast place was not officially open yet but they let me in to get some quick food and drinks before I left. Highly recommended!

Stayed for 5 nights. The hotel has all the facilities you would expect - good fitness, great aircon in the rooms, comfortable beds. Also it is next to a shopping mall (with a supermarket in the basement) so if you don't feel like eating out you can go an buy a bit of fruit and take an easy night in the room. Has a good seafood buffet - and overall does deliver as you would expect of a Westin. No reason to look elsewhere

I stay at the Westin Nanshan 3 or 4 times a year and it is my home away from home in Shenzhen. The hotel is connected to a luxury mall and the Metro making it super convenient. There is a supermarket in the mall for snacks and beverages and the metro is the most efficient way to get around Shenzhen. There are lots of great restaurants nearby. The hotel itself is not the newest property but it is well maintained. The food in the main restaurant is Good and the Grange Grill is the best steak house in Shenzhen albeit a bit expensive. Being platinum I am always upgraded to Executive Lounge and that is a great bonus as they have happy hour featuring free beverages and snacks for two hours every night. But the thing that makes this my go to hotel in Shenzhen is the staff. They are always friendly, helpful and professional. If you are going to Shenzhen you could definitely do much worse and won't find any better.

Came back to Westin Hotel in Shenzhen again for a night. The Executive Club on the 2nd floor never fails me, especially when the staff of the Club performed professionalism of delivering high-quality services. Definitely highly recommended.

Westin Shenzhen is a good hotel. A subway station is just 2 minutes walk and a mall is connected to the hotel. The services provided are excellent. The staff from restaurant, concierge and lounge are all very professional and willing to offer their best support. Especially Heidi from club lounge, her attitude and quick response make me impressed.

Stayed one night. It's in a busy area so can be a bit noisy but good rooms and bathrooms and great service. Had a drink on the rooftop bar which has a great view across the city. Breakfast was very good in the morning, local and western options. Didn;t try the western options but my colleague said all done well. The local breakfast dishes were great !!

Leon went out of his way to help during our whole trip. He made our experience in Shenzhen very interesting and entertaining.We could not read or speak Mandarin. Leon went up and above what he had to do to make sure we had a fantastic trip! We would not have had nearly as enjoyable of a trip without him. Thank you, Leon!

First stay in this hotel and it was beyond my expectations! They recognized my Platinum status and gave me a beautiful huge Junior suite. The location is excellent above a premium mall with easy access to the MRT and Coastal City and Futian district.

My room was updated to deluxe suite. The room was spacious and comfortable. When I checked in,the reception remind me nicely that there may be noise starts from 9 am due to redecoration and to let her know if there is any issue. I enjoyed the warm service and nice meal there. It is definitely my best choice in Shenzhen so far.

9028 Shennan Road Shenzhen Guangdong

Hotel highlights

  • Walking distance to Window of the World
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Nanshan within a short walk of Window of the World, The Westin Shenzhen Nanshan is within a mile (2 km) of other popular sights such as Splendid China Folk Village. This 350-room, 5-star hotel welcomes guests with conveniences like a full-service spa, a 24-hour health club, and a spa tub. Located centrally in Shenzhen, it's also near Happy Valley and He Xiangning Art Museum.


Enjoy dining at Seasonal taste, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with breakfast, available for a fee.


The 350 air-conditioned accommodations afford space to spread out with dining areas and sitting areas. Guests can expect WiFi, wired Internet, and 42-inch LCD TVs with cable channels and DVD players. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. IPod docks, minibars, and coffee makers are other standard amenities.

Property features

Guests staying at The Westin Shenzhen Nanshan enjoy access to a full-service spa, a 24-hour health club, and a spa tub. If you drive, self parking is CNY 35 per day, or you can take advantage of the airport shuttle (available 24 hours) for CNY 600 per vehicle roundtrip. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 13 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

89.0% of guests recommend this hotel

Total of 620 reviews