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The Westin Shenzhen Nanshan

5.0 star property
VIP Access

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Photo gallery for The Westin Shenzhen Nanshan

3 restaurants, breakfast, lunch, dinner served; dim sum
Property video
3 restaurants, breakfast, lunch, dinner served; dim sum
View from room
Steam room, body treatments, hydrotherapy, aromatherapy

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
9028-2 Shennan Road, Nanshan District, Shenzhen, Guangdong, 518053
  • Place, Window of the World
    ‪3 min walk‬
  • Place, Yitian Holiday Plaza
    ‪8 min walk‬
  • Place, Happy Valley
    ‪11 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪16 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds, City View

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Park View

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, Park View

  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Club Room, 1 King Bed, City View

  • City view
  • 428 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, City View

Down comforters, minibar, in-room safe, desk

Club Room, 2 Double Beds, City View

  • City view
  • 430 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View | Down comforters, minibar, in-room safe, desk

Club Suite, 1 King Bed, City View

  • City view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Club Suite, 1 King Bed

Westin, Club Suite, 1 King Bed | Down comforters, minibar, in-room safe, desk

Westin, Club Suite, 1 King Bed

  • City view
  • 516 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View | Down comforters, minibar, in-room safe, desk

Club Suite, 1 King Bed, City View

  • City view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Park View

Club Suite, 1 King Bed, Park View | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Club Suite, 1 King Bed, Park View

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Club Suite, 1 King Bed, Park View

Down comforters, minibar, in-room safe, desk

Westin, Club Suite, 1 King Bed, Park View

  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Shenzhen

Located in Nanshan, The Westin Shenzhen Nanshan is within a 5-minute walk of Window of the World and within 15 minutes of other popular attractions like Happy Valley. This 5-star hotel welcomes guests with 350 rooms and conveniences like a full-service spa, an outdoor pool, and a 24-hour gym. It's connected to the convention center in central Shenzhen and also close to Splendid China Folk Village and Shenzhen University.

What's nearby

  • Window of the World - 3 min walk - 0.2 miles
  • Yitian Holiday Plaza - 8 min walk - 0.5 miles
  • Happy Valley - 11 min walk - 0.6 miles
  • Overseas Chinese Town - 16 min walk - 0.9 miles
  • Splendid China Folk Village - 19 min walk - 1.0 mile

Getting around

  • Shijie Zhi Chuang Station - 5 min walk
  • Xili Railway Station - 6 min drive
  • Shenzhen Intl. Airport (SZX) - 31 min drive

Restaurants

  • ‪simplylife - ‬5 min walk
  • ‪McDonald's (麦当劳) - ‬5 min walk
  • ‪Starleaf 星叶 - ‬5 min walk
  • ‪Pacific Coffee - ‬3 min walk
  • ‪Cafe Zentro - ‬3 min walk

About this property

The Westin Shenzhen Nanshan

Guests of The Westin Shenzhen Nanshan enjoy a full-service spa, an outdoor pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 600 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
42-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. IPod docks, dining areas, and sitting areas are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Sheraton Shenzhen Nanshan
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 228 to 228 for adults and CNY 114 to 114 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Daily Treats
  • Exchange
  • Five sen5es
  • Grange Grill
  • Seasonal taste

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Shopping mall
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (5,382 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • In a regional park
  • On the bay
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 18 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 800 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 228 to 228 for adults, and CNY 114 to 114 for children
  • Airport shuttle fee: CNY 600 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Westin Hotel Shenzhen Nanshan
Westin Shenzhen Nanshan
Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Hotel
The Westin Shenzhen Nanshan Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen
The Westin Shenzhen Nanshan Hotel Shenzhen

Frequently asked questions

Is a free cancellation option available at The Westin Shenzhen Nanshan?

The Westin Shenzhen Nanshan provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Westin Shenzhen Nanshan?

As of Feb 18, 2026, prices found for a 1-night stay for 2 adults at The Westin Shenzhen Nanshan on Feb 28, 2026 start from $106.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Westin Shenzhen Nanshan?

This hotel is situated in Nanshan within a 10-minute walk of Window of the World and Yitian Holiday Plaza. You'll also find Happy Valley and Overseas Chinese Town less than a mile away.

Is there parking available at The Westin Shenzhen Nanshan?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at The Westin Shenzhen Nanshan?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, detox wraps, and aromatherapy.

Does The Westin Shenzhen Nanshan have a casino?

No, The Westin Shenzhen Nanshan doesn't have a casino.

Will I find an indoor pool at The Westin Shenzhen Nanshan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have 24-hour pool access.

Is The Westin Shenzhen Nanshan a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at The Westin Shenzhen Nanshan?

No, but this hotel does have a steam room.

Does The Westin Shenzhen Nanshan feature a restaurant that includes a breakfast menu?

Yes, The Westin Shenzhen Nanshan has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Westin Shenzhen Nanshan allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Westin Shenzhen Nanshan.

Does The Westin Shenzhen Nanshan have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Westin Shenzhen Nanshan?

The closest major airport to The Westin Shenzhen Nanshan is Shenzhen Intl. Airport (SZX), which is 15 mi away (31 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 24.1 mi away (47-minute drive).

Are there rooms with balconies that I can book at The Westin Shenzhen Nanshan?

No, at The Westin Shenzhen Nanshan, there aren't any guestrooms that list a balcony.

Does The Westin Shenzhen Nanshan offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Westin Shenzhen Nanshan.

The Westin Shenzhen Nanshan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 156 out of 311 reviews
Rating 8 - Good. 109 out of 311 reviews
Rating 6 - Okay. 27 out of 311 reviews
Rating 4 - Poor. 8 out of 311 reviews
Rating 2 - Terrible. 11 out of 311 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and food near by. Gaby the concierge was very helpful
Stayed 2 nights in Nov 2025

6/10 Okay

Henson

Traveled with family
There is a coffee machine but no coffee capsules. The room was a little dated and the corridors didn’t seem to smell fresh
Stayed 1 night in Nov 2025

10/10 Excellent

jian, Chicago

Stayed 1 night in Nov 2025

8/10 Good

Elizabeth, San Bruno

Liked: Cleanliness, property conditions & facilities
Hotel room was not quite updated. Service was great. Location is convenient.
Stayed 3 nights in Oct 2025

8/10 Good

yung

Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was perfect
Stayed 1 night in Oct 2025

10/10 Excellent

Redmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My original room was actually leaking water from the ceiling, but the front desk was very accommodating in helping me switch rooms. The rooms here are nice and spacious! The wooden appearance and green color scheme gives off soothing, nature vibes. The staff is decent; they open the front door for you and serve cart snacks on the lobby floor. The convenience of this hotel is easily the best aspect though, as it connects to a decent shopping mall with many food options.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful! Thank you to the Restuarant front staff for helping me with my breakfast selections. Everyone was very kind!
Stayed 3 nights in Sep 2025

2/10 Terrible

Sui Har Isabell

Stayed 1 night in Aug 2025

10/10 Excellent

Ninoslav

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Hoi Lam

Stayed 1 night in Aug 2025

10/10 Excellent

Jack

Stayed 1 night in Jul 2025

6/10 Okay

Kwan Suk

Stayed 1 night in Jul 2025

10/10 Excellent

Yu, Oceanside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited Shenzhen with my two teenage children and stayed at this hotel for 17 days. During our stay, the staff were extremely kind and professional. They thoughtfully arranged two rooms with views of “Windows of the World,” which was perfect for me and my kids. The breakfast was excellent, with a great variety of food that we really enjoyed. The only downside was the air conditioning—our room had a lingering smell of smoke. Overall, it was a pleasant stay, and we would definitely come back.
Stayed 1 night in Jul 2025

10/10 Excellent

Yu, Oceanside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited Shenzhen with my two teenage children and stayed at this hotel for 17 days. During our stay, the staff were extremely kind and professional. They thoughtfully arranged two rooms with views of “Windows of the World,” which was perfect for me and my kids. The breakfast was excellent, with a great variety of food that we really enjoyed. The only downside was the air conditioning—our room had a lingering smell of smoke. Overall, it was a pleasant stay, and we would definitely come back.
Stayed 1 night in Jul 2025

10/10 Excellent

Aric

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and nice manager… def be back and rooftop restaurant is the best
Stayed 3 nights in Jul 2025

10/10 Excellent

Yu, Oceanside

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We came from the United States to visit the family in Shenzhen, and staying in this hotel. We had a great time and enjoyed the time very much. The hosts were very warm & friendly. Breakfast is best. Absolutely wonderful place. High recommended.
Stayed 7 nights in Jun 2025

10/10 Excellent

Yuen Ting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

KEvin

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

員工友善

酒店房間乾淨舒適，晚上睡眠時間寧靜無雜音。員工友善，泳池救生員有主動為我們介紹用品及提供協助，值得下次再次入住
Stayed 1 night in May 2025

6/10 Okay

Siu Yip

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

David

Stayed 6 nights in Apr 2025

4/10 Poor

Jesse

Disliked: Room comfort

It was warm.

The air conditioning was not cooling the room well enough. And opening the window allowed some of the traffic noise inside.
Stayed 1 night in Apr 2025

10/10 Excellent

Woon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel.

The hotel was clean and tidy, The Moreover, the location is good, it is on top of MTR station,
Stayed 2 nights in Apr 2025