The Westin Shenzhen Nanshan5.0 out of 5.0
Recent guest reviews
First stay in this hotel and it was beyond my expectations! They recognized my Platinum status and gave me a beautiful huge Junior suite. The location is excellent above a premium mall with easy access to the MRT and Coastal City and Futian district.
My room was updated to deluxe suite. The room was spacious and comfortable. When I checked in,the reception remind me nicely that there may be noise starts from 9 am due to redecoration and to let her know if there is any issue. I enjoyed the warm service and nice meal there. It is definitely my best choice in Shenzhen so far.
I was here many years back. Very good hotel with an improved service crew. Most of them can speak a good English now. Breakfast buffet is valid and good quality. Rooms are quite large and comfortable. Bath tube in the center of the room is still unique .
Clean, comfy, helpful as Westin usual. Right in the heart of the theme park area and next to a shopping mall. Distance from business center, 20 mins cab. Offer a team jogging in the morning which is nice to have a sightseeing in a different way. Didn't have time to try the gym and out-door swimming pool. Don't have indoor swimming pool btw.
The rooms have a design flaw. The tub takes up too much space. The room itself is cramped because of it. Not enough space to open 2 suitcases or put an extra bed. The 2 sets of glass sliding doors between the bathroom and bedroom mean anyone using the toilet at night could wake up the other person in the room. Why hotels started doing this is mind boggling. It makes the shower area cold and draughty and the passage to the sink slightly obstructed by the silly tub. My heavenly bed sagged badly around the back area. Even heavenly beds need to be replaced. Management needs to check the mattresses. One of my rooms had a smoke smell. Location is convenient with Yi Tian Holiday Plaza connected. Many restaurants and shops and a supermarket. Also the better than expected Windows of the World theme park is across the street. Check in staff is a bit unhelpful - couldn't give me wifi before I checked in - must have a room number to get wifi! How about free pubic wifi in the Westin instead. Also staff at breakfast room weren't co-ordinated with the front desk about our breakfast entitlement. Had to tell them to check with the front desk. There are nicer newer hotels in Shenzhen but this one has a convenient location.
Nicely appointed and laid out rooms. Good location across from a theme park and attached to an upscale mall. Excellent breakfast with numerous and well prepared choices High quality lounge with very well done Happy Hour Well run hotel with high end Western style amenities Highly recommended!
I had the privilege of staying here a month ago and was blown away by the quality of the rooms and the bed. Best sleep I had in a long time. Hardware is superior and so is the customer service. Keep up the good work.
Westin Shenzhen is a hotel that I frequently visit, the service has always been great. I got in at 2am and they had my room ready. Irisa Wang at check-in and Maggie Ma at check-out got me going in three minutes and were super courteous. I met Jessica Peng, who suggested that I try the SPA and helped me make a reservation. Rooms were spotless and everything was in good condition and working order. The spa service was terrific and environment was awesome. Given that there is a $300 RMB discount voucher, you can get a decent discount for service 90min & longer.
I liked this hotel, but found the prices to be really overpriced in my opinion. I am a frequent Westin traveler and even in the US prices aren’t this high. For those prices I would have expected a better room product. While it was nice - a lot of the case goods are very tired and beat up. But service was excellent to be sure.
It is next to the Happy Valley, Window of World, and China Cultural Park. Located next to a shopping mall, so lots of choice for eat and shopping. The room is spacious. The lobby bar offer adequate wine selections.
- Walking distance to Window of the World
- Free WiFi in public areas
- Onsite dining
Located in Nanshan within a short walk of Window of the World, The Westin Shenzhen Nanshan is within a mile (2 km) of other popular sights such as Splendid China Folk Village. This 350-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and a 24-hour health club. Located centrally in Shenzhen, it's also near Happy Valley and He Xiangning Art Museum.
Enjoy dining at Seasonal taste, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with breakfast, available for a fee.
The 350 air-conditioned accommodations afford space to spread out with dining areas and sitting areas. Guests can expect WiFi, wired Internet, and 42-inch LCD TVs with cable channels and DVD players. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. IPod docks, minibars, and coffee makers are other standard amenities.
The Westin Shenzhen Nanshan features a full-service spa, an outdoor pool, and a 24-hour health club. If you drive, self parking is CNY 35 per day, or you can take advantage of the airport shuttle (available 24 hours) for CNY 600 per vehicle roundtrip. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 597 reviews