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Located in Futian, The Ritz-Carlton, Shenzhen is within a 5-minute walk of sights such as Shenzhen Convention and Exhibition Center and Coco Park. This 280-room, 5-star hotel welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. Located centrally in Shenzhen, it's also near Shenzhen City Hall and Shenzhen Civic Center.

Dining

There are ample dining options with 3 onsite restaurants, including Flavorz, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with breakfast, served for a fee from 6:30 AM to 10:30 AM.

Rooms

All 280 soundproofed accommodations feature sitting areas. TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPod docks, minibars, and free newspapers.

Property features

At The Ritz-Carlton, Shenzhen, guests enjoy a full-service spa, a nightclub, and an outdoor pool. For transportation, you can make use of an airport shuttle (available 24 hours) for CNY 600 per vehicle one way, as well as limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, 2 spa tubs, and a sauna.

Highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa
  • Nightclub

Hotel Amenities

Hotel Amenities

The Ritz-Carlton, Shenzhen features a full-service spa, 2 spa tubs, an outdoor pool, and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of hotel's 2 bars/lounges. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This 5-star property offers access to a business center, limo/town car service, and a meeting room. Event facilities measuring 16243 square feet (1462 square meters) include a conference center. This luxury hotel also offers a nightclub, a 24-hour fitness center, and spa services. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

The Ritz-Carlton, Shenzhen has designated areas for smoking.

  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 280 
  • Number of floors - 28 
  • ATM/banking 
  • Number of bars/lounges - 2 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Pool umbrellas 
  • Free WiFi 
  • Number of spa tubs - 2 
  • Luggage storage 
  • Laundry facilities 
  • Hair salon 
  • Free wired high-speed Internet 
  • Tours/ticket assistance 
  • Designated smoking areas 
  • Sauna 
  • 24-hour front desk 
  • Business center 
  • Concierge services 
  • Gift shops or newsstand 
  • One meeting room 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Nightclub 
  • Garden 
  • Safe-deposit box at front desk 
  • Train station pickup (surcharge) 
  • Free pool cabanas 
  • Conference space size (meters) - 1462 
  • Year Built 2008 
  • Number of restaurants - 3 
  • Conference space size (feet) - 16243 
  • Conference center 
  • Snack bar/deli 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Steam room 
  • Supervised childcare/activities 
  • Outdoor pool 
  • Outdoor seasonal pool 
  • Breakfast available (surcharge) 
  • Wedding services 

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

The Ritz-Carlton, Shenzhen offers 280 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily.

  • DVD player 
  • Premium bedding 
  • Separate sitting area 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Slippers 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Satellite TV service 
  • Iron/ironing board 
  • In-room safe 
  • Television 
  • Desk 
  • Rollaway/extra beds available 
  • Blackout drapes/curtains 
  • Dial-up Internet access (surcharge) 
  • iPod docking station 
  • Soundproofed rooms 
  • Room service (24 hours) 
  • Down comforter 
  • Pillow menu 
  • Free cribs/infant beds 
  • Free WiFi 
  • Free wired high-speed Internet 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10:30 AM.

Flavorz - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Xingli - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Paletto - This fine-dining restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner.

Curv - This bar serves dinner and light fare. Happy hour is offered.

Onyx - This lobby lounge serves breakfast, lunch, dinner, and light fare.

Late night fare is available from 24-hour room service.

Nearby Things to Do

2 spa tubs are on site along with an outdoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site 
  • Pilates classes on site 
  • Yoga classes/instruction on site 

Spa Services

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 18 years old are not allowed in the spa.

  • Hot stone massage 
  • Steam room in spa 
  • Thai massage 
  • Reflexology 
  • Minimum age to access spa is 18 
  • Number of treatment rooms 8 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower 
  • In-room accessibility 
  • Accessible bathroom 

Hotel Policies

Check-in

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 217 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Ritz-Carlton Hotel Shenzhen
  • Ritz-Carlton Shenzhen
  • Shenzhen Ritz-Carlton
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Awards & Affiliations

  • The Ritz-Carlton, Shenzhen is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay and the 2011 Travel + Leisure 500.

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