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The Ritz-Carlton, Shenzhen

5.0 out of 5.0

Recent guest reviews

First, the survey is flawed because is doesn't say whether a 1 is better than a 5. I assumed 5 was best. The customer service is impeccable. There served us a beverage on a tray while waiting to check in. The restaurant serves and the rooms were also exceptional. During the week when the price drops, you can't find a better value.

116 Fuhua San Road Shenzhen Guangdong

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa
  • Nightclub

Located in Futian, The Ritz-Carlton, Shenzhen is within a 5-minute walk of sights such as Shenzhen Convention and Exhibition Center and Coco Park. This 280-room, 5-star hotel welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. Located centrally in Shenzhen, it's also near Shenzhen City Hall and Shenzhen Civic Center.


There are ample dining options with 3 onsite restaurants, including Flavorz, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with breakfast, served for a fee from 6:30 AM to 10:30 AM.


All 280 soundproofed accommodations feature sitting areas. TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPod docks, minibars, and free newspapers.

Property features

At The Ritz-Carlton, Shenzhen, guests enjoy a full-service spa, a nightclub, and an outdoor pool. For transportation, you can make use of an airport shuttle (available 24 hours) for CNY 600 per vehicle one way, as well as limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, 2 spa tubs, and a sauna.

Room options

Club Room (Deluxe)

King 1 | Full 2 | Sleeps 3

Premier Suite

King 1 | Sleeps 3

Premier Room

King 1 | Full 2 | Sleeps 3

Club Room, City View

King 1 | Full 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

94% of guests recommend this hotel

Total of 874 reviews