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The Ritz-Carlton, Shenzhen

5.0 star property
Luxury Shenzhen hotel connected to the convention center, 7-minute walk to Shenzhen Convention and Exhibition Center

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Photo gallery for The Ritz-Carlton, Shenzhen

Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers
Property video
Oasis Suite | View from room
Design Garden View Twin Room | View from room
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Parking available
  • Parking included

Explore the area

View in a map
116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048
  • Place, Shenzhen Convention and Exhibition Center
    ‪6 min walk‬
  • Place, Shenzhen Civic Center
    ‪14 min walk‬
  • Place, Shenzhen Lianhuashan Park
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for Club Premier King Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Club Premier King Bed Room

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite

Club Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Club Junior Suite

  • 667 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Executive King Bed Suite

Club Executive King Bed Suite | 1 bedroom, premium bedding, minibar, in-room safe

Club Executive King Bed Suite

  • 1119 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden View King Bed Room

Deluxe Garden View King Bed Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Garden View King Bed Room

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Twin Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Club Deluxe Twin Bed Room

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Premier Twin Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Club Premier Twin Bed Room

  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Bed Room

8.8 out of 10
Excellent
(9 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Twin Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Premier Twin Bed Room

  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Garden View Twin Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Garden View Twin Bed Room

7.0 out of 10
Good
(2 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Executive Twin Bed Suite

Club Executive Twin Bed Suite | 1 bedroom, premium bedding, minibar, in-room safe

Club Executive Twin Bed Suite

  • 1119 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Carlton Suite

Carlton Suite | 1 bedroom, premium bedding, minibar, in-room safe

Carlton Suite

  • 1270 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Ritz-Carltion Suite

The Ritz-Carltion Suite | 1 bedroom, premium bedding, minibar, in-room safe

The Ritz-Carltion Suite

  • 4801 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Design Twin Room

Design Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Design Twin Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Design King Room

Design King Room | 1 bedroom, premium bedding, minibar, in-room safe

Design King Room

9.4 out of 10
Exceptional
(3 reviews)
  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Design Garden View King Room

Design Garden View King Room | 1 bedroom, premium bedding, minibar, in-room safe

Design Garden View King Room

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Design Garden View Twin Room

Design Garden View Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Design Garden View Twin Room

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Design Premier King Room

Design Premier King Room | 1 bedroom, premium bedding, minibar, in-room safe

Design Premier King Room

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Oasis Suite

Oasis Suite | 1 bedroom, premium bedding, minibar, in-room safe

Oasis Suite

  • 1119 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe King Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Club Deluxe King Bed Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Bed Room

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Smoking

Club Suite, 1 Bedroom, Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 Bedroom, Smoking

  • 1119 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Premier King Bed Room

8.0 out of 10
Very good
(1 review)
  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 Bedroom, Non Smoking

  • 534 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Shenzhen

Located in Futian, The Ritz-Carlton, Shenzhen is a leisurely stroll from popular sights such as Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. This 280-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and a 24-hour gym. It's connected to the convention center in central Shenzhen and also close to Shenzhen Lianhuashan Park.

What's nearby

  • Shenzhen Convention and Exhibition Center - 6 min walk - 0.4 miles
  • Shenzhen Civic Center - 14 min walk - 0.8 miles
  • Shenzhen Central Park - 16 min walk - 0.9 miles
  • Shenzhen Lianhuashan Park - 2 min drive - 1.1 miles
  • Huanggang Border Crossing - 2 min drive - 1.3 miles

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Gangxia Station - 8 min walk
  • Shenzhen Intl. Airport (SZX) - 32 min drive

Restaurants

  • ‪勝記 Victory Restaurant - ‬2 min walk
  • ‪Haidilao Hotpot - ‬4 min walk
  • ‪Hai Mingge - ‬2 min walk
  • ‪SUBWAY 赛百味 - ‬4 min walk
  • ‪螺大为 - ‬1 min walk

About this property

The Ritz-Carlton, Shenzhen

Luxury Shenzhen hotel connected to the convention center, 7-minute walk to Shenzhen Convention and Exhibition Center
The Ritz-Carlton, Shenzhen features a full-service spa, an outdoor pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 600 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include 2 hot tubs, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and DVD players. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include iPod docks, sitting areas, and minibars. Housekeeping is available on request.
2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Guests under 18 years old are not allowed in the spa.

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Futian Shangri-La Shenzhen
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • Secured extended parking on site (CNY 60 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 217 for adults and CNY 108.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Curv
  • Flavorz 全日制餐厅
  • Onyx
  • Paletto 意大利餐厅
  • Xingli 中餐厅

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (15,737 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 17 2025 to November 19 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 408.1 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 217 for adults and CNY 108.5 for children
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Secured extended parking fee: CNY 60 per day
  • Rollaway bed fee: CNY 408.1 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ritz-Carlton Hotel Shenzhen
Ritz-Carlton Shenzhen
Shenzhen Ritz-Carlton
Ritz-Carlton Shenzhen Hotel
The Ritz-Carlton, Shenzhen Hotel Shenzhen
The Ritz Carlton Shenzhen
The Ritz Carlton, Shenzhen
The Ritz-Carlton, Shenzhen Hotel
The Ritz-Carlton, Shenzhen Shenzhen
The Ritz-Carlton, Shenzhen Hotel Shenzhen

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, Shenzhen?

The Ritz-Carlton, Shenzhen offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton, Shenzhen?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Shenzhen on Nov 23, 2025 start from $183.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Ritz-Carlton, Shenzhen?

This hotel is situated in Futian within a short 13-minute walk of Coco Park Shopping Center. You'll also find Huaqiangbei and Luohu Port within a short drive.

Will I be able to park at The Ritz-Carlton, Shenzhen?

Yes, self parking is offered for free at the hotel. Extended parking is available for CNY 60 per day. Accessible parking and electric car charging are also available for guests.

Is there a spa at The Ritz-Carlton, Shenzhen?

There is a full-service spa available for guests to enjoy and services include Thai massages, hot stone massages, couples treatments, and reflexology.

Does The Ritz-Carlton, Shenzhen include a casino on the premises?

No, The Ritz-Carlton, Shenzhen doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton, Shenzhen?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 2 hot tubs. Guests have pool access between 6:00 AM and 11:00 PM. Note though that pool facilities will be unavailable from November 17 2025 until November 19 2025 (subject to change).

What will couples enjoy most about a stay at The Ritz-Carlton, Shenzhen?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 3 restaurants.

Are there hot tubs at The Ritz-Carlton, Shenzhen?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does The Ritz-Carlton, Shenzhen have a restaurant with a breakfast menu?

Yes, The Ritz-Carlton, Shenzhen has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Ritz-Carlton, Shenzhen allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Ritz-Carlton, Shenzhen.

Are there connecting rooms at The Ritz-Carlton, Shenzhen?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Ritz-Carlton, Shenzhen?

The closest major airport to The Ritz-Carlton, Shenzhen is Hong Kong International Airport (HKG), which is 28.9 mi away (50 minutes by car). Another top airport is Shenzhen Intl. Airport (SZX), which is located 19.9 mi away (32-minute drive).

Are there rooms with balconies that I can book at The Ritz-Carlton, Shenzhen?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or pool views.

Does The Ritz-Carlton, Shenzhen have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at The Ritz-Carlton, Shenzhen.

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