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ANDAZ SHENZHEN BAY, BY HYATT

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Photo gallery for ANDAZ SHENZHEN BAY, BY HYATT

A modern building with a rooftop garden, a central pathway, and surrounding greenery.
A modern indoor swimming pool with clear glass walls, lounge chairs, and a view of the outdoors.
A modern living room with a large TV, comfortable seating, a dining area, and a view of the city skyline.
A modern living room with a large window offering a city view, a glass coffee table, and a comfortable seating area.
A modern hotel room with a large bed, a TV, a glass table, and a view of the cityscape.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
2600, Keyuan South Road, Nanshan District, Shenzhen, Guangdong, 518052
  • Place, MixC Shopping Mall
    ‪3 min walk‬
  • Place, Shenzhen Bay
    ‪6 min walk‬
  • Place, Shenzhen Bay Sports Center
    ‪8 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Bay View

A hotel room with a large bed, a glass table, and a view of a bridge and water.

Room, 1 King Bed, Bay View

  • Bay view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Bay View

A modern hotel room with a large bed, two armchairs, a small table, and a TV. The room has large windows offering a view of the sea.

Room, 2 Twin Beds, Bay View

  • Bay view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Partial Bay View)

A modern bedroom with a curved window offering a city view, a large bed, a nightstand, and a mirror with lighting.

Deluxe Room, 1 King Bed (Partial Bay View)

  • City view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a curved glass wall, a large bed, a glass table, and a city view.

Deluxe Room, 1 King Bed

  • City view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View

A modern living room with a large TV, comfortable seating, a dining area, and a view of the city skyline.

Suite, 1 King Bed, Bay View

  • Bay view
  • 1184 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk with a chair, a small table with a plant, and a view of the cityscape through the window.

Room, 1 King Bed

  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Bay View

A modern living room with a large window offering a city view, a glass coffee table, and a comfortable seating area.

Studio, 1 King Bed, Bay View

  • Bay view
  • 818 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds

A modern hotel room with a large bed, a small table, a chair, and a TV.

Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Bay View (Panoramic)

A modern bedroom with a large bed, a glass table, and a view of a cityscape at dusk.

Deluxe Room, 1 King Bed, Bay View (Panoramic)

  • Bay view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (High Floor)

A modern hotel room with a large bed, a desk with a chair, a small table with a plant, and a view of the cityscape through the window.

Room, 1 King Bed, City View (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View (High Floor)

A hotel room with two beds, a TV, a desk, and a view of the cityscape.

Room, 2 Twin Beds, City View (High Floor)

  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Shenzhen

Located in Nanshan, ANDAZ SHENZHEN BAY, BY HYATT is within a 5-minute walk of MixC Shopping Mall and within 15 minutes of other popular attractions like Shenzhen Bay Sports Center. This 4.5-star hotel has 220 guestrooms and offers conveniences like 3 restaurants, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Shenzhen and also close to He Xiangning Art Museum.

What's nearby

  • MixC Shopping Mall - 3 min walk - 0.2 miles
  • Shenzhen Bay - 6 min walk - 0.4 miles
  • Shenzhen Bay Sports Center - 8 min walk - 0.4 miles
  • Coastal City - 14 min walk - 0.8 miles
  • Shenzhen Bay Port - 6 min drive - 1.6 miles

Getting around

  • Hong Kong Lok Ma Chau Station - 14 min drive
  • Dengliang East Station - 15 min walk
  • Shenzhen Intl. Airport (SZX) - 38 min drive

Restaurants

  • ‪庆春普门 - ‬15 min walk
  • ‪陶陶居·臻品 - ‬12 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬11 min walk
  • ‪Bar 1919 - ‬10 min walk
  • ‪成川茶店 - ‬16 min walk

About this property

ANDAZ SHENZHEN BAY, BY HYATT

Guests staying at ANDAZ SHENZHEN BAY, BY HYATT enjoy an indoor pool, a gym, and a sauna. If you drive, self parking is CNY 60 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and free newspapers.
LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include free minibar items, dining areas, and sitting areas. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

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Shangri-La Nanshan, Shenzhen
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  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 72 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Secured self parking on site (CNY 60 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: CNY 288 to 288 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Bar 1919
  • Club House 润公馆
  • East Room 东室
  • May Flower 五月花
  • West Room 西室

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's toys
  • Dining table
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4,176 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 25 floors
  • Banquet hall
  • Built in 2020
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Paper towels
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CNY 583.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately CNY 288 to 288 per person
  • Secured self parking fee: CNY 60 per day (in/out privileges)
  • Rollaway bed fee: CNY 583.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Alipay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Andaz Shenzhen Bay

ANDAZ SHENZHEN BAY, BY HYATT Hotel

ANDAZ SHENZHEN BAY, BY HYATT Shenzhen

ANDAZ SHENZHEN BAY, BY HYATT Hotel Shenzhen

Frequently asked questions

Is a free cancellation option available at ANDAZ SHENZHEN BAY, BY HYATT?

ANDAZ SHENZHEN BAY, BY HYATT provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at ANDAZ SHENZHEN BAY, BY HYATT?

As of Sep 17, 2026, prices found for a 1-night stay for 2 adults at ANDAZ SHENZHEN BAY, BY HYATT on Sep 20, 2026 start from $400, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around ANDAZ SHENZHEN BAY, BY HYATT?

This hotel is situated in Nanshan, just steps from MixC Shopping Mall, and within a 10-minute walk of Shenzhen Bay and Shenzhen Bay Sports Center. You'll also find Shenzhen Bay Port and Xin'an Nantou Ancient City within a short drive.

Does ANDAZ SHENZHEN BAY, BY HYATT feature a casino at the property?

No, ANDAZ SHENZHEN BAY, BY HYATT doesn't have a casino.

Will I find an indoor pool at ANDAZ SHENZHEN BAY, BY HYATT?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:30 PM.

Does ANDAZ SHENZHEN BAY, BY HYATT have a restaurant that serves breakfast?

Yes, ANDAZ SHENZHEN BAY, BY HYATT has 3 restaurants, and serves continental breakfast each morning for a surcharge.

Does ANDAZ SHENZHEN BAY, BY HYATT allow pets to stay free of charge?

No, pets aren't allowed at ANDAZ SHENZHEN BAY, BY HYATT though service animals are welcome.

Where is the closest airport to ANDAZ SHENZHEN BAY, BY HYATT?

The closest major airport to ANDAZ SHENZHEN BAY, BY HYATT is Shenzhen Intl. Airport (SZX), which is 17.4 mi away (38 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 20.6 mi away (39-minute drive).

Does ANDAZ SHENZHEN BAY, BY HYATT offer wedding services?

There are wedding services available at ANDAZ SHENZHEN BAY, BY HYATT if that's in your vacation plans.

ANDAZ SHENZHEN BAY, BY HYATT Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 60 out of 74 reviews
Rating 8 - Good. 11 out of 74 reviews
Rating 6 - Okay. 1 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jiahui

Liked: Cleanliness, staff & service, property conditions & facilities
Love the design of the hotel
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Sonja Yee Hing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay, from the moment we entered the door. The hotel staff was very attentive. The amenities are impeccable. The view in our room was absolutely stunning. We were able to swim a bit at the pool and enjoyed the hot tub and sauna/steam rooms. We decided to eat at the Western restaurant at the hotel and was blown away by the food. We’ll definitely come back again in the future.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
So cool good place
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Lung Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good service
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
We visited a number of the top 5 star, all are very high standard with competition driving very high standards, this hotel in my opinion is the best all around hotel in Shenzhen, perfect location with bay/sea views, next to shopping Mali with many restaurants and shops to choose. An excellent hotel in all areas and will stay there again on my return to Shenzhen
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, amenities
Good location next to a nice mall. Excellent check in experience. Breakfast ok but generally bar and restaurant staff may benefit from more training
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, good outlay.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionally good

Excellent stay , will be back
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Yolanda

Liked: Property conditions & facilities, room comfort
Beautiful people in an amazing property. Will definitely return.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the lobby mini bar. This is delivered beyond expectations.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hardware and service. Will definitely come back again.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Coco

The pillows and mattress should be upgrade
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Pui Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay, will visit again

Frank Kuang was very helpful upon checking in he explained a bit of history of the hotel. Tamsie Zhang handling my check out and upon request, she gifted me a very special Andaz luggage. Thh highlight of the stay was the hotel dog Max, the free daily happy hour and the Santa Clause present gifting moment. If there were newspapers it would be a cherry on top!
Happy hour with my gift from Santa
Beautiful Christmas tree at the entrance
This is Max :)
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Wai Kin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay… my wife thinks the bed was a bit hard. The duvet was a bit too warm and complimentary drinks can be better quality!.. but everything else is fine
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High tech
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Hengching

Liked: Cleanliness, staff & service, amenities
all good
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities
服务 酒店设计都很棒
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Irey

Liked: Cleanliness, amenities, property conditions & facilities
沒有type C 插頭 衣帽間空調不好
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推的酒店

整體細節太棒了下回出差會再來
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

ZHAOSEHNG

Liked: Cleanliness, staff & service, property conditions & facilities
整體來講質素不錯，尤其是早餐選擇很多。不足的是一些細節，這和職員的見識和自身悟性有關。
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

PEI-CHUN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
隔音很不好，三更半夜隔壁房間的關門聲都聽的很清楚，外面在施工也是一大清早就開始敲。
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超棒的设计 体验很好
Stayed 1 night in May 2024
Verified review

10/10 Excellent

LAN CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

會想去第二次的酒店

服務好好，成間酒店沒有舊式的櫃檯，辦理服務時與客人近距離接觸，感覺十分親切。酒店設計新穎，早餐質素普普通通，沒有什麼特別。由5:30至7:30有免費的酒水及茶點供應
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Ming Yuet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Andaz一如既往的好

整個體驗，無論服務，餐飲，和住宿都非常好，唯一美中不足的是樓上浴室排水的噪音和浴室的水壓很不夠。
Stayed 1 night in Nov 2023

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