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Best Western Crossroads Inn

2.5 out of 5.0

Recent guest reviews

Bathroom dirty, 1 station on the television. This hotel is way out of date, old super 8 turned into best western. No elevator and 1 ice machine on 1st floor.

Hard to find the hotel... no sign on the building other than a small one we saw on the way out. Hotel is adequate. Nothing fancy. Simple hot breakfast. If you can't walk stairs you'll need to let them know - no elevator.

Would highly recommend this place great rooms very clean with awesome breakfast and friendly staff.

I liked it, it was clean & comfortable. The continental breakfast was OK but my main concern was the comfort & cleanliness of the room and it met my expectations. The price wasn't bad either especially for what you're getting. During my stay they were working on the roof & I stayed on the 2nd floor but it didn't bother me like it thought. I would stay here again

The first thing was that our room door would not close and had to be forced shut. The bathroom door would not close at all. The top of the door hit the jamb. The hinges need to be adjusted or the door needs to be sanded. The staff acted as if it was a hassle to answer simple questions or to provide a service. I would never stay at this hotel ever again and would definitely never recommend this hotel to my worst enemy. The customer service provided by the staff leaves a lot to be desired.

Our short stay in this location was Fantastic, convenient and helpful staff. The breakfast and comfort level was great.

Room was filthy. Dirty Kleenex in the room. Shower was not clean.

room ad said includes DVD player however not there

If this hotel had cost me $70, I probably wouldn't have given it another thought. However, this totally subpar room cost $130, and that was only through a discounted travel site! The room was freezing cold when we arrived, the remote control didn't work, the decor was tacky and outdated, and our window was literally three feet from a car that was parked in the parking lot directly outside, so we weren't able to open the blinds at all. The pillows on the bed were half the size of normal pillows and when I went to the desk to request two additional pillows, I was told that I could only have one. The breakfast in the morning consisted of some cereal and stale bagels. Again, if this room had been less expensive I would not have put up such a fuss,. but you can find a nice hotel in downtown Chicago for $130/night, there was absolutely no reason to spend this kind of money on this dingy hotel. Complete waste of money.

Older hotel but the rooms were clean, staff was friendly. Good value for the money.

Room very clean. Staff exceptionally nice. Good complimentary breakfast.

This hotel is a few miles off the main interstate, but if that is okay, you will be rewarded with a quiet sleep, with many places to eat nearby. You can walk to McDonalds, Long John Silvers, Kobe Steak house(very expensive), with many, many others near by. Staff very nice and helpful. Came back a week later and had internet issues, would ask if this has been resolved? No elevator for 2nd floor.

Perfect for what we needed it for. Decent value, comfortable bed, clean. Very close to US 30, including several restaraunts, bars, grocery store, and Wal-Mart.One turn off is that it is a smoking hotel, but that is a personal issue. Others may like that it is smoking. Can't comment on continental breakfast as we slept past 9a & missed it.

We were in Schererville for a wedding and needed a reasonably priced room. We were not diasppointed with this Hotel. There is no elevator, which could be a problem for some people, but it was okay for us. The room was spacious with a king sized bed, a sofa and a flat screen tv. The bed was comfortable, my husband loved the pillows! It took a while to get the room cooled down, but it finally got there. I think if they knew they would have guests in that room they would have set the a/c on low cool. The room was quiet, we heard very little noise from other rooms or the hallway. Breakfast was very good. All in all we were pleased. There could be a larger sign to help you find this hotel, a small sign behind a Long John Silver sign was barely noticable.

Overall a very nice experience! Hotel was clean, quiet and had the best shower I've experienced in a hotel in a very long time! Found it easily due to the other traveler tip of it being located behind the Long John Silver's, but it's location is convenient to a host of eateries and main travel ways to get you where you want to go. Staff was friendly and helpful. No complaints about my stay here whatsoever!!

Overall my experience was a good at this hotel.

Nice stay that didn't bust our budget. Stayed at hotel while in town for a high school graduation and family visit so didn't spend a lot of time at the hotel. When we had spare time at the hotel, we used the pool quite a bit. Very convenient to many restaurants, shops, mall and major highways. Quiet setting away from main road noise - however, sign at entrance needs to be larger as you can't see hotel from the road.

It was a bussiness trip. The carpet was dirty enough to darken my sock just from walking in the room after dinner. I would have liked a reciept.

We were just looking for a nice hotel between home and Chicago to stay the night before and after our trip to Navy Pier. It was in a great location, surrounded by a lot of food options. Room was a good size and extremely comfortable. Having a fridge in the room was also very convenient. The free continental breakfast was lacking, but it was free.

Nice room, clean and quiet

1905 Harder Ct Schererville IN

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Best Western Crossroads Inn is located 3.3 mi (5.4 km) from Hoosier Prairie and 7.3 mi (11.7 km) from Purdue University Calumet. This 56-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi. Star Plaza Theatre and Westfield Southlake Mall are also within a 20-minute drive.


Dining

Free full breakfast is included with your stay and awaits you each morning.


Rooms

The 56 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Guests of Best Western Crossroads Inn enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 3

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Guest reviews for Best Western Crossroads Inn

Everyone (3) Couples (7) Business (3) Family (9) Friends (2) Other (3)
1
Everyone

Bathroom dirty, 1 station on the television. This hotel is way out of date, old super 8 turned into best western. No elevator and 1 ice machine on 1st floor.

By on Jul 17, 2017

Review comment responded on Jul 23, 2017

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.

3

best western?

Everyone

Hard to find the hotel... no sign on the building other than a small one we saw on the way out. Hotel is adequate. Nothing fancy. Simple hot breakfast. If you can't walk stairs you'll need to let them know - no elevator.

By , from Indiana on Apr 9, 2017

5

excellent room great staff!

Everyone

Would highly recommend this place great rooms very clean with awesome breakfast and friendly staff.

By , from Indiana on Oct 3, 2016

4

nice little get away

Couples

I liked it, it was clean & comfortable. The continental breakfast was OK but my main concern was the comfort & cleanliness of the room and it met my expectations. The price wasn't bad either especially for what you're getting. During my stay they were working on the roof & I stayed on the 2nd floor but it didn't bother me like it thought. I would stay here again

By on Oct 13, 2015

2

not worth the money.

Families

The first thing was that our room door would not close and had to be forced shut. The bathroom door would not close at all. The top of the door hit the jamb. The hinges need to be adjusted or the door needs to be sanded. The staff acted as if it was a hassle to answer simple questions or to provide a service. I would never stay at this hotel ever again and would definitely never recommend this hotel to my worst enemy. The customer service provided by the staff leaves a lot to be desired.

By on Sep 29, 2015

4

excellent front office service

Families

Our short stay in this location was Fantastic, convenient and helpful staff. The breakfast and comfort level was great.

By on Sep 27, 2015

1

dirty hotel

Families

Room was filthy. Dirty Kleenex in the room. Shower was not clean.

By on Jul 12, 2014

4

as advertised except

Couples

room ad said includes DVD player however not there

By on Mar 25, 2013

1

not at all worth the money

Couples

If this hotel had cost me $70, I probably wouldn't have given it another thought. However, this totally subpar room cost $130, and that was only through a discounted travel site! The room was freezing cold when we arrived, the remote control didn't work, the decor was tacky and outdated, and our window was literally three feet from a car that was parked in the parking lot directly outside, so we weren't able to open the blinds at all. The pillows on the bed were half the size of normal pillows and when I went to the desk to request two additional pillows, I was told that I could only have one. The breakfast in the morning consisted of some cereal and stale bagels. Again, if this room had been less expensive I would not have put up such a fuss,. but you can find a nice hotel in downtown Chicago for $130/night, there was absolutely no reason to spend this kind of money on this dingy hotel. Complete waste of money.

By on Feb 11, 2013

3

good value for the money

Couples

Older hotel but the rooms were clean, staff was friendly. Good value for the money.

By on Aug 27, 2012