When we got there to check in , they was cancelling everyone reservation due to air conditioner was down
Location right off 95 so was good for stop in. Hotel bit dated and sheets were moldy. Bathroom was in need of updating
I was very ill and unable to make the trip to Georgia.
When I checked in and attempted to go to my room after a 7 hr drive, as soon as I opened the door, TWO roaches went scurrying on the floor. Went & got another room down the hall & didn't notice it immediately but the shower/tub was dirty...it still had a dirt ring around it from the last person that used it and the toilet was dirty. B/c it was so late, I just cleaned the toilet & kept it moving. Upon checking out, I asked the desk clerk to give me something reflecting a zero balance b/c they took my cc info & she acted like it was pulling teeth...the over all attitude was less than pleasant considering what I just went thru in their nasty hotel.
Location is great. Not well maintained. Breakfast could use variety (same thing available every day of our 4 night stay)
Lack of employees engagement, two missed wake up call, desk completely indifferent The jewel in the crown, cockroaches crawling in the bathroom on a third floor guest room, ask for ketchup & hot sauce for breakfast, the so called lady chef answered “corporate standards’ I doubt perhaps owner ‘s guideline! This property needs a solid manager & owners attention
It was convenient, but unkempt and dirty. Room smelled and poor housekeeping.
Loved the inside corridors. I was traveling with my daughter. I did not like the condition of my bed spread. It was ripped.
The pull out mattress was dirty, stained, and smelled.
What I didn't like is booking through ORBITZ, I will never use them again. They are a rip off in price, they don't/didn't offer any discounts of any kind. I'm done with ORBITZ
The staff were awesome in the breakfast was good. I wish they had a high chair for a toddler so we can all eat together more easily. Also I thought it was strange to have to buy water instead of it being available to refill our water bottles. The staff were awesome and the breakfast was good. I wish they had a high chair for a toddler so we could all eat together more easily. I thought it was strange to have to buy water, that should always be available during travel. There is an ice machine but no way to fill a water bottle in the lobby especially in a hot climate.
Basic hotel but it worked for a quick overnight during our travels. Price was decent. The bathroom was not cleaned well and the floor didn’t look like it was vacuumed.
Baymont by Wyndham Savannah South is a short stroll from Savannah Festival Outlet Center and Coastal Georgia Botanical Gardens. This 70-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
The 70 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include free local calls and ironing boards.
Baymont by Wyndham Savannah South features a fitness center, free WiFi in public areas, and conference space. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
When we got there to check in , they was cancelling everyone reservation due to air conditioner was down
Dear Guest , Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Guest Services Wyndham Hotel Group
Location right off 95 so was good for stop in. Hotel bit dated and sheets were moldy. Bathroom was in need of updating
Thank you for your response, we will look into it.
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Guest Services Wyndham Hotel Group
I was very ill and unable to make the trip to Georgia.
Dear Guest Thank you for your comments. We are sorry if we let you down in anyways. We take real pride in offering the best possible guest experience. hope you will try us again in the future. Sincerely, Guest Services Wyndham Hotel Group
When I checked in and attempted to go to my room after a 7 hr drive, as soon as I opened the door, TWO roaches went scurrying on the floor. Went & got another room down the hall & didn't notice it immediately but the shower/tub was dirty...it still had a dirt ring around it from the last person that used it and the toilet was dirty. B/c it was so late, I just cleaned the toilet & kept it moving. Upon checking out, I asked the desk clerk to give me something reflecting a zero balance b/c they took my cc info & she acted like it was pulling teeth...the over all attitude was less than pleasant considering what I just went thru in their nasty hotel.
Dear Guest, Thanks for your comments. I’m terribly sorry that you had an unpleasant experience with us. We take pride in meeting the needs of a wide variety of guests, and I regret that we couldn’t satisfy you. We have a vigorous pest control program and can assure you that there are no insects in our rooms. Still, I’m sorry for whatever lapses caused your experience to be less than pleasant. Sincerely, Hotel Manager
Location is great. Not well maintained. Breakfast could use variety (same thing available every day of our 4 night stay)
Dear Guest Thanks for the stay at our hotel. I'm pleased that our location was convenient. But we are sorry that you were not impressed by our hotel. We will surely take them for improvement particularly the breakfast and many types of variety & quality of breakfast. We are improving all the services and you shall definitely find the difference during your next visit. Sincerely Hotel Manager
Lack of employees engagement, two missed wake up call, desk completely indifferent The jewel in the crown, cockroaches crawling in the bathroom on a third floor guest room, ask for ketchup & hot sauce for breakfast, the so called lady chef answered “corporate standards’ I doubt perhaps owner ‘s guideline! This property needs a solid manager & owners attention
Dear Guest, Thanks for the stay at our hotel. Disappointed to see your feedback. We shall give more focus on cleanliness and the housekeeping staff has been taken to task. You can be assured of a nice stay next time. Visit us again soon. Sincerely, Hotel Manager
Dear Guest Thanks for your feedback and 2-star rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely Hotel Manager
It was convenient, but unkempt and dirty. Room smelled and poor housekeeping.
Dear Guest Thanks for the stay at our hotel. I am so pleased that our location was convenient and close to your area of need. We are sorry that our rooms were not properly clean and your stay as not as per your expectation. We have shared your comment on the housekeeping staff. We will surely work on it and cleaning the room. You can better experience next time. Please visit us again. Sincerely Hotel Manager
Dear Gary , Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Guest Services Wyndham Hotel Group