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Recent guest reviews

Property is dated - older hotel. Clean, decent, but dated and probably understaffed. But...in an excellent location - free trolly service all over town and most importantly- to the race track. Also, right downtown and can walk to restaurants, shops, etc.

The property was run down and dirty looking. The room remote didn't work for the TV. There isn't even a continental breakfast offered. They charged for parking but don't even provide anything for the vehicle or ask for vehicle information. Basically, just say you didn't park there and you can won't need to pay. On top of all that, the cost for the stay was too expensive. I would NEVER stay here again. The room appeared dirty as well for the cost. Very unpleasant stay sadly

Room service was top notch!

Nice accommodations, very nice staff, room clean. Close to all the stores, very happy with my stay.

Nice

Great location, clean and updated.

I had a great stay here. It was a 5 min walk to the shop & restaurants. Def recommend

Without question, this is a beautiful hotel, one conveniently located to the heart of Saratoga Springs. However, I was bit disappointed by the small room and the fact that it was not very soundproof. We could hear everything out in the hall through what seemed like paper-thin walls. The view, also, was off-putting, as we were placed in a room on the third floor that overlooked the flooded roof. Overall, it was a decent stay and the bed/pillows were comfortable enough. Again, the hotel is gorgeous. The staff members were all friendly. The room was clean. I would give this hotel another try.

Covid seems to have taken it's toll on this hotel. Drain in the bathroom sink was clogged. HVAC loud and vents covered in dust. Building atmosphere reminds me of a government office building. We had the top floor corner deluxe suite which somehow has views of the parking lot on all sides. Would recommend this as a backup hotel in case every other hotel/motel in Saratoga is booked.

Hotel staff were very friendly and accommodating. Property was also very clean and conveniently located. On-site restaurant service was unsatisfactory: short staffed with long waits and limited hours.

Great place to stay in Saratoga

Good location to downtown Saratoga Springs

Pool not open due to malfunctions beyond the hotels control. The only problem we encountered. Everything else was great.

Great location. Close to everything. Secure parking area.

Very nice stay. Would stay again. Highly recommend

Large room but small bathroom. great water pressure.

We are Hilton honors members and when we were checking in the other two couples we were with had rooms available but we had to wait because our room wasn’t ready. I also requested to be placed near the other rooms and was told I would be but then I was not near them. Our room was not cleaned while we were there. We were out the entire day and returned to the room the way it was when we had left that morning.

Long way from where you unload the luggage and no carts available

Broadway Saratoga Springs NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

The Saratoga Hilton places you within a 15-minute stroll of popular sights such as The Children's Museum at Saratoga and Canfield Casino. This 242-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym. It's connected to the convention center in central Saratoga Springs and also close to Congress Park and Tang Teaching Museum.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

Guests can expect 37-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. MP3 docks, refrigerators, and coffee makers are also available.


Property features

At The Saratoga Hilton, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Free offsite parking is included with your stay. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Room, Accessible

2 Double Beds | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, Accessible

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Guest reviews for The Saratoga Hilton

Everyone (19) Couples (7) Family (11)
4
Family

Property is dated - older hotel. Clean, decent, but dated and probably understaffed. But...in an excellent location - free trolly service all over town and most importantly- to the race track. Also, right downtown and can walk to restaurants, shops, etc.

By on Aug 9, 2022

Review comment responded on Sep 2, 2022

Thank you for sharing your experience.

2
Family

The property was run down and dirty looking. The room remote didn't work for the TV. There isn't even a continental breakfast offered. They charged for parking but don't even provide anything for the vehicle or ask for vehicle information. Basically, just say you didn't park there and you can won't need to pay. On top of all that, the cost for the stay was too expensive. I would NEVER stay here again. The room appeared dirty as well for the cost. Very unpleasant stay sadly

By on Jun 20, 2022

Review comment responded on Sep 6, 2022

Thank you for sharing your experience.

5
Partner Couples

Room service was top notch!

By , from Tenafly on Apr 12, 2022

Review comment responded on Apr 18, 2022

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future.

5
Family

Nice accommodations, very nice staff, room clean. Close to all the stores, very happy with my stay.

By on Apr 12, 2022

Review comment responded on Apr 18, 2022

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future.

5
Family

Nice

By on Feb 21, 2022

Review comment responded on Feb 25, 2022

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future.

5
Partner Couples

Great location, clean and updated.

By on Feb 21, 2022

Review comment responded on Feb 25, 2022

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future.

5
Everyone

I had a great stay here. It was a 5 min walk to the shop & restaurants. Def recommend

By on Dec 13, 2021

Review comment responded on Dec 14, 2021

Thank you so much for the kind review, Please be sure to come and visit Saratoga again soon.

5
Everyone

By on Nov 6, 2021

4
Family

Without question, this is a beautiful hotel, one conveniently located to the heart of Saratoga Springs. However, I was bit disappointed by the small room and the fact that it was not very soundproof. We could hear everything out in the hall through what seemed like paper-thin walls. The view, also, was off-putting, as we were placed in a room on the third floor that overlooked the flooded roof. Overall, it was a decent stay and the bed/pillows were comfortable enough. Again, the hotel is gorgeous. The staff members were all friendly. The room was clean. I would give this hotel another try.

By on Sep 14, 2021

Review comment responded on Sep 16, 2021

Thank you for sharing your experience with us. We appreciate your feedback.

2
Family

Covid seems to have taken it's toll on this hotel. Drain in the bathroom sink was clogged. HVAC loud and vents covered in dust. Building atmosphere reminds me of a government office building. We had the top floor corner deluxe suite which somehow has views of the parking lot on all sides. Would recommend this as a backup hotel in case every other hotel/motel in Saratoga is booked.

By on Aug 29, 2021

Review comment responded on Sep 8, 2021

Please accept our apologies for not delivering the level of hospitality you deserve.

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