This is a no frills venue. When you see it you’re not sure what to make of it but it is clean and pleasant. There is no interaction with staff as everything is done remotely which is slightly unique but not offensive. I recommend completing the registration process well ahead of arrival so you don’t have to wait for your room entry code.
This hotel was adorable and Jake in the bar was friendly and great.
Great staff, beautiful rooms, nice vibe. . . very much a winner!
The accommodations and staff were pleasant. Hotel was clean and kept well. There was a small fire pit in the driveway and bikes to borrow which were a nice touch. Also, it's right across from the racetrack which would be a plus in season. My only complaint was that on our final morning we were awakened by a dog barking in the room next to ours which went on for two hours. When I complained to the staff about it she wasn't really apologetic but responded that that was too bad and they ARE pet friendly. I love animals and I can appreciate that but dogs shouldn't take priority over they humans who are paying for a room. It would have been nice if she had offered to talk to the pet owners and asked them to be cognizant of other guests and try to keep the dog quiet. Instead she came from the approach of sorry-not sorry. I felt like the dog took priority over us. It was also unfortunate because she had been pleasant and accommodating up until that point but I don't know that I would stay there again.
Stayed one night for a day at the races. Staff was extremely nice and accommodating. It was great to be able to park and walk to track. Room was clean, a little small and could use some additional lighting. My biggest concern was room air conditioner blows right on top of you, made sleeping a little tricky. great location.
The staff was awesome and went above and beyond to make sure we had a great time for a bachelorette party! Such nice people!
Brentwood Hotel places you within a mile (2 km) of popular attractions like Saratoga Race Course and Saratoga Racetrack. This 12-room hotel welcomes guests with in-room amenities like refrigerators, minibars, and electric kettles.
34-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport Frette Italian sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include refrigerators, minibars, and electric kettles.
Guests of Brentwood Hotel enjoy free WiFi in public areas, free use of bicycles, and express check-out. If you drive, take advantage of free parking. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Additional amenities include a terrace and a picnic area.
This is a no frills venue. When you see it you’re not sure what to make of it but it is clean and pleasant. There is no interaction with staff as everything is done remotely which is slightly unique but not offensive. I recommend completing the registration process well ahead of arrival so you don’t have to wait for your room entry code.
This hotel was adorable and Jake in the bar was friendly and great.
Thank you Erica! We hope we'll see you again on your next trip to Saratoga Springs!
Great staff, beautiful rooms, nice vibe. . . very much a winner!
Thank you so much for the great review, and for being such wonderful guests, Michael! We look forward to having you back at The Brentwood!
The accommodations and staff were pleasant. Hotel was clean and kept well. There was a small fire pit in the driveway and bikes to borrow which were a nice touch. Also, it's right across from the racetrack which would be a plus in season. My only complaint was that on our final morning we were awakened by a dog barking in the room next to ours which went on for two hours. When I complained to the staff about it she wasn't really apologetic but responded that that was too bad and they ARE pet friendly. I love animals and I can appreciate that but dogs shouldn't take priority over they humans who are paying for a room. It would have been nice if she had offered to talk to the pet owners and asked them to be cognizant of other guests and try to keep the dog quiet. Instead she came from the approach of sorry-not sorry. I felt like the dog took priority over us. It was also unfortunate because she had been pleasant and accommodating up until that point but I don't know that I would stay there again.
I am so sorry to hear that you were woken up by a dog barking. Yes, we are pet friendly however our guests should always take priority and I am sorry that this wasn't conveyed to you at checkout. I appreciate you taking the time to write the review so that we as a team can grow and work to create the best experience for our guests. I am glad that you were pleased with the accommodations and staff and do hope that you will join us again in the future. Please reach out directly to us if you do come back so that we can ensure that you have a quiet and more enjoyable experience!
Stayed one night for a day at the races. Staff was extremely nice and accommodating. It was great to be able to park and walk to track. Room was clean, a little small and could use some additional lighting. My biggest concern was room air conditioner blows right on top of you, made sleeping a little tricky. great location.
Sheldon, We truly appreciate the review. Our guests are very surprised when they arrive and see exactly how close to the track we are! Your feedback is important to us, and we will be sure to look at the a/c.
The staff was awesome and went above and beyond to make sure we had a great time for a bachelorette party! Such nice people!
We are humbled, honored and extremely thankful to you for your feedback and compliments. It is with hearts of joy we thank you for allowing us to serve you.