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Recent guest reviews

Downstairs in lobby was very nice

Great location! Lobby and lounge area are very nice. The rooms need to be updated.

Great staff, clean room and quiet.

The decor and staff were both very nice. The restaurant wasn’t impressive. The rooms were a little on the small side and need updating. Towels were very rough.

Loved

The property has a good location, great parking and is generally pretty good. It's becoming a bit dated. I wish they would install more hooks and shelves because there is nowhere to put things in the bathroom.

Proximity to downtown, entrance to Congress Park from the rear of the parking lot. Covid clean efforts were clear and reassuring.

Close to everything. Good restaurant for breakfast.

It was in a good location, but the bathrooms were a little run-down. Need some updating in the rooms. Lobby and pools were great!

The place is dirty. They need to replace the carpet especially in this pandemic. What really upset me is: some customers have dogs on my floor When I called the operator despite few rings, nobody picked the phone. There was nobody at the desk when I checked in ; had to raise my voice to be acknowledged

older hotel that had a water leak in one of our two rooms and we had to wait until 10 at night to get into room. Compensation was two breakfast coupons.

nice hotel with short walk into town. indoor and outdoor pool plus bar/restaurant on premise.

My family and I have stayed at this hotel for 6 consecutive years. The hotel is in a prime location, the rooms are neat and comfortable and I have already booked our stay for July 2018. Its a great family place, the pool for the kids is fantastic and the gym for the adults is easily accessible.

Wonderful location to everything downtown. The hotel shuttle is great if you need to go a bit farther. You can tell they've updated rooms but did a quick job of it. Lobby, restaurant, bar & all common areas were great. Fire pit in the evenings were a bonus. Overall, great stay for out of towners.

Broadway Saratoga Springs NY

Hotel highlights

  • Walking distance to Saratoga Springs City Center
  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Congress Park is within a 5-minute walk of Holiday Inn Saratoga Springs, an IHG Hotel while other popular sites like Saratoga Spa State Park are within a 15-minute stroll. This 168-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include microwaves, minibars, and coffee makers.


Property features

Guests staying at Holiday Inn Saratoga Springs, an IHG Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.

Room options

Suite, 1 Bedroom, Jetted Tub

1 King Bed | Sleeps 5

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room

1 Double Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Saratoga Springs, an IHG Hotel

Everyone (12) Couples (13) Family (7) Other (1)
2
Partner Couples

Downstairs in lobby was very nice

By on Jun 24, 2022

Review comment responded on Jun 24, 2022

Thank you for taking the time to share feedback. We are pleased that you found the downstairs and lobby to be nice, but, are very disappointed that you rated your overall stay just a 2 out of 5. We'd love some constructive criticism if you'd be kind enough to share! We truly hope to have the opportunity to accommodate you the next time that you visit the Saratoga Springs area so that we may earn a more favorable rating!

4
Family

Great location! Lobby and lounge area are very nice. The rooms need to be updated.

By on Apr 23, 2022

Review comment responded on May 7, 2022

Thank you for the candid feedback. We are pleased that you were satisfied with the hotel location as well as the common areas. We truly hope to have the opportunity to host you again soon.

4
Everyone

By on Feb 28, 2022

5
Family

Great staff, clean room and quiet.

By on Jan 5, 2022

Review comment responded on Jan 5, 2022

Thank you so much for the favorable feedback, Greg! It seems as though you enjoyed staying with us almost as much as we enjoyed accommodating you. Please choose to stay with us again very soon!

5
Everyone

By on Dec 17, 2021

4
Family

The decor and staff were both very nice. The restaurant wasn’t impressive. The rooms were a little on the small side and need updating. Towels were very rough.

By on Nov 28, 2021

Review comment responded on Nov 28, 2021

Thank you for your candid feedback. We are pleased that you enjoyed the decor and staff. Generally speaking, those who dine in our restaurant find themselves to be incredibly impressed with the food! Please visit us again soon!

4
Everyone

Loved

By on Aug 18, 2021

Review comment responded on Sep 20, 2021

Thank you for the feedback, Sara! We loved accommodating you!!!!! Please choose to stay with us whenever your travels bring you to the Saratoga Springs area in the future!

4
Everyone

By on Jul 6, 2021

Review comment responded on Jul 19, 2021

Thank you so much for the 4 out of 5 review. We are very pleased that you enjoyed your stay and hope that you will choose to stay with us again in the very near future.

4
Everyone

By on Jul 3, 2021

Review comment responded on Jul 15, 2021

Thank you for the 4 out of 5 rating. Please come see us again soon!

3
Partner Couples

The property has a good location, great parking and is generally pretty good. It's becoming a bit dated. I wish they would install more hooks and shelves because there is nowhere to put things in the bathroom.

By on Apr 6, 2021

Review comment responded on Apr 7, 2021

Thank you so much for the candid feedback and constructive criticism. We will certainly do all that we can to ensure that the hotel is kept as up to date and modern as we possibly can. Please visit us again soon so that you may enjoy area attractions such as beautiful Yaddo Gardens and the world famous Saratoga Race Track. Stay safe and healthy!

Holiday Inn Saratoga Springs, an IHG Hotel

232 Broadway, Saratoga Springs, NY 12866
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