I was given an unprepared room. Room door was open when I reach there at first time. Bed was not ready, no towel in the bathroom. Leftovers food in the freeze. Couch was mess. I booked for two queen bed and I was given room with one king. We slept 4 people (2 adults and 2 kids) in one bed. It was sleepless night for us and kids. When I informed everything to front desk they said they don’t have any other room to offer. It’s terrible experience.
ok
Y
Well located near the spa and downtown with free parking. Nice rooms and a good selection at breakfast as well.
Charm of Saratoga
Staff was great! From room cleaners to front desk
Very good 👍
Modern, spacious, clean, good breakfast, nice pool and hot tub, welcome area
Favorite place to stay
Great place, excellent breakfast, very friendly staff
Very clean and quiet. We had a 2 queen suite and was very large. Full size refrigerator & microwave. The continental breakfast was very good and it varied a little each day. Easy to get in and out.
Clean, spacious, friendly and good service.
Enjoyed our one night getaway
👍 best in town！Will recommend to anyone who plan to go Saratoga Springs
Within a short walk of Saratoga Spa State Park, Homewood Suites by Hilton Saratoga Springs is within a mile (2 km) of National Museum of Dance. This 113-room, 3-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. For a nice break, mingle with other guests at the free manager's reception.
Guests can expect 43-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Kitchens, sofa beds, and dining areas are also standard. Housekeeping is available on request.
Built in 2017, the brand new Homewood Suites by Hilton Saratoga Springs offers an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
I was given an unprepared room. Room door was open when I reach there at first time. Bed was not ready, no towel in the bathroom. Leftovers food in the freeze. Couch was mess. I booked for two queen bed and I was given room with one king. We slept 4 people (2 adults and 2 kids) in one bed. It was sleepless night for us and kids. When I informed everything to front desk they said they don’t have any other room to offer. It’s terrible experience.
I am so sorry this happened to you. you can be sure I have addressed this issue with the front desk staff. We hope you will give us another chance to shine, this is not typical behaviour of the front desk staff. Kindest Regards
ok
It was nice to hear you had a wonderful stay at the Homewood Suite in Saratoga Springs NY. We hope to see you again. Have a wonderful day.
Y
Well located near the spa and downtown with free parking. Nice rooms and a good selection at breakfast as well.
Thank you for your review! We are glad you enjoyed your stay and hopefully we can see you again in the future.
Charm of Saratoga
Thank you for completing the survey regarding your recent stay at our property. We appreciate you taking the time to award us such high scores! Your business is very important to us, and we value your feedback. We are thrilled to hear that you had such a positive experience with us here at the Homewood Suites by Hilton Saratoga Springs. We hope you will come back and see us again soon!
Staff was great! From room cleaners to front desk
I appreciate you taking the time to write such kind comments and award us such high scores! Your business is very important to us, and we value your feedback. It will be my pleasure to complement our staff for their service on your behalf. I am thrilled to hear that you had such a positive experience with us here at the Homewood Suites by Hilton Saratoga Springs. We hope you will come back and see us again soon!
I'm sorry you had a bad experience with us. Please give us another try, and you will be happier with your stay. Have a great day.