Four Seasons Mansion

Property located near town , walking distance, however next to a busy road. Although this would not bother us that much there was a major issue with their usage of hot shower . I went to complain after my 9 year old stood in a cold shower waiting for the hot water to run and this had not happened . There were two rude men at the reception who had not idea how to deal with a situation. Iv been told that there is not a problem and I am not the only one complaining about this which actually is not their problem at all but mine ! They left me totally upset as also suggested that the technician will come next day to fixed this but this did not help us as we stayed only one night . In fact of their staff told us that the hotel’s boiler is just not enough to heat up the water after all their guests are using it in a same time and we should wait at least 20 min for it to reheat. I would never recommend this hotel to anyone , unless you don’t mind staying in a cold shower awaiting for miracles to come . There are much better hotels in Santorini and for a much better value too.

Lovely small hotel in a great position. Friendly staff, clean room, great pool, basic but tasty breakfast, very comfortable bed in fact we cannot fault it. Happy to recommend. We hope to return to Santorini & would definitely stay at the Philippine again.

We had a great stay at this fabulous hotel! The hotel is conveniently located next to the town and easy to get to. The hotel grounds are lovely with beautiful flowers and trees throughout. The rooms are a perfect size, clean and well taken care of. The breakfast was delicious and the server brought out fresh pastries, eggs, etc as we ate. The customer service provided by everyone in all areas of the hotel is excellent. I highly recommend the Philippion Hotel.

Lovely hotel with an uncrowded alternative caldera view right outside. The staff were exceptionally helpful and kept in touch with us as we made our way unexpectedly from Athens (thanks for the total failure to help us, EasyJet!), making sure that the transfer we booked for Tuesday evening from the airport still went ahead in the small hours of Thursday morning from the ferry port. Helped save and the ensured that we enjoyed our holiday, top marks.

Stayed here in the Easter holidays 2019. Our flight out was diverted to Athens and we were worried that this would cause problems. On the contrary, the staff could not have been more helpful, friendly and kind. The room was spacious and spotless, with a lovely large balcony. The hotel is a short stroll from Fira, with a fantastic view of the volcano as you go. There’s also a supermarket on the way too. Breakfast was lovely, the section was great and was kept constantly topped up. The pool was gorgeous and the staff were so attentive, bringing us towels as soon as we got to the poolside. The staff were extremely knowledgeable about the local area, bus times etc and were absolutely delightful to our seven year old son as he attempted his few words of Greek! I really have nothing negative to say about this wonderful hotel. We visit Santorini every year - I wouldn’t stay anywhere else from now on.

We stayed in September 2018 and the stay was decent, however I am VERY disappointed with the communication after the stay. I had a claim to make with my travel insurance and had a question for the hotel (requested by the insurance). I called them several times, never an answer, I emailed them twice - no response. Because of their lack of response, I cannot proceed with my claim and their attitude towards their guests after we've stayed has cost me additional amounts and more importantly, makes us feel unimportant as soon as they have received the money for the accommodations.

My partner and I stayed here in June 2017 for one night, we booked the hotel on the day using Booking.com. The room was tastefully decorated with a balcony and lovely bathroom. The rooms have a rustic/ cave feel. The pool area is lovely, the breakfast was basic and satisfactory but was included in the price. The hotel is a short walk to Thira and it is a good place to stay as a base to explore Thira and the rest of the island. We accidently left our passports in the safe but came back the next day and the hotel had recovered them and any money also left in there! Very helpful and friendly staff.

This is a lovely boutique hotel within walking distance of Fira. The rooms are clean and spacious and the staff are very friendly. There's lovely views of the Caldera from the front of the hotel the only downsie being that the rooms don't seem to take advantage of it.

One night stay only because we were catching an early morning flight but could easily stay longer. The room was large, great shower, comfortable bed and very friendly staff. This is the first hotel ever that provided us with a breakfast snack the previous night because we would have missed the paid for breakfast service, pretty impressive. A short walk into Fira so easily off the tourist track which makes it very quiet.