Splendour Resort

I would give it 5 stars except the majority of the front desk ladies had bad attitudes. Great location and room. Nice breakfast and pool. The handyman and bellhop (males) were nice. The front desk made it seem like you were bothering them. One lady was nice every time, but gave us incorrect bus info and after waiting with several others at the wrong bus stop we had to run to catch a cab and barely made the sunset in Oia. One night I asked for an extra towel because the glass shower stall did not have a threshold or sweep and the water leaked and made a puddle. When I called, she said what do you want! (This was my first time calling for anything.) I told her what happened and asked for a towel. She yelled why! Then said I mean, what size do you need? I would have just brushed it off as a bad day, but when my friend stopped by on our way out to ask a question on directions she said they were rude too. However, despite that I would stay here or in this area again. Loved being able to walk downhill (it's hot!) to Fira or take the pedestrian walkway across the street. They also have free parking if you have a rental. You can catch a bus to Oia if you walk uphill to Imerovigli but even though they say it's 5 minutes be warned it's longer and a steep walk. I'd recommend walking downhill to Fira instead and catching the bus uphill, then you don't have to worry that you're at the wrong bus stop in Imerovigli (that's what happened to a bunch of us).

splendour was in a very nice location , staff and rooms were nice , I wasnt impress with the hotel , but in all fairness it was lovely just not my taste , the breakfast was amazing. But friends and I had the best food at there resturant thanks to the Bartendar who made sure we had the best food , wine and cocktails . His Name is Vasilis G Vagenas, he really was the hghlight of the hotel they are fortunate to have such ans incrediable dedictaed employee. I will stay there becuase of his service .

Very nice and clean hotel nice and kind staff especially cristina. The breakfast is so tasty and various we will be back for sure. The hotel is so near to fira only 10 minutes by walk. Me and my friends loved this place

Really loved everything about it. Excellent value for money. Came all the way from the UK and definitely would visit again. Special thanks to Christy for making me feel welcome as it was my first time visiting. Would recommend!

Upon our arrival we were to taken to a room with a horrible septic odor. Everything about the room was subpar. Reception desk not at all helpful. The pool, although the pictures depict it as lovely, is actually adjacent to the parking lot and has no ambiance at all. The walk to town is treacherous.

We checked in super late and the reception staff member Kristy was awesome. Knowledgeable, friendly and very helpful, especially since this is our first time to Greece. Joanna was also helpful as well and brought some fun and laughter to our stay.

Got off to a bad start when we checked in, the two young ladies at the desk were rude and disinterested. Room was nice - except the curtains were really thin fabric and did not block out light very well at all meaning it was very hard to sleep in after sunrise. They also only gave us 2 little bottles of water for a 4 day stay (and you definitely CANNOT drink the tap water). Buffet breakfast was just ok - the fruit was very old and sad looking and there wasn’t much variety. Location is pretty bad as it is sort of in the middle of nowhere. It’s a 20 minute walk to the big town of Fira but you have to walk on the road (there is no path at all) which can be a bit dangerous especially at night cause there aren’t many street lights. There is no nearby bus stop so you have to walk (on the road) or catch a cab to get around. One night we felt like some dinner so we went to the bar to ask what the options were and if they had room service. The bar tender didn’t really help so we went to reception who seemed unaware what the options were. We went back to the bar and the bar tender GOT ANGRY AT US and told us off for talking to reception which was very weird and unsettling.

Very excited about this place, warm atmosphere especially at the reception, very polite, welcoming and friendly. Good job, Kristy! Really special and perfect room service, keep on the great work, Arta! I appreciate that! Definetly worth a comeback!!!!!

I like Splendour Firostefani Resort Hotel due the location very near to central of Fira town. I just walk to city center to find atm, shopping and accross the Hotel great location for sunset and sunrise. Splendour has huge room and I feel so lucky to get this hotel each time visit Santorini. Staffs are very friendly. Clean and tidy, deliciouse meals order for dinner and delivery to your room with cheap price best quality of food. Very good services 5* Resort.