Excellent location at the center of Fira, walking distance to taxi and bus stations, restaurants, and attractions. Friendly staffs, offered great advises on the restaurants nearby. Breakfast sent to the room. Hotel sits at the cliff, with excellent view of the caldera and the bay, however it requires heavy walk down from the main road, and is not suitable for the elderly or the physically impaired. Overall, we are very happy with the stay.
The room was smaller than I thought. The location is amazing and we had a breathtaking view of the caldera. We had a toddler with us so the steps down to get to the hotel was a little difficult but we knew this ahead of time due to previous reviews. We rented a car which was good to get around the island but parking is a nightmare, had to wait at least 30minutes each time to find a spot and on arrival had to lug our bags to the meeting spot up the hill in the heat with a toddler. Once we met at the meeting spot, the busboy was amazing carrying our heavy bags down all those stairs to the hotel. Our preordered breakfast delivered to our balcony was delicious. Would definitely stay here again next time when in Santorini, maybe not with a car!
This place was fabulous. We were upgraded to the Cave suite. Olga and Christina were so helpful and accommodating. We plan on staying at this hotel next year.
Beautiful!! Loved our stay at Porto Fira Suites! The staff was amazing as well!
Nice hotel but they charge for small things like coffee capsules and do not provide kettle in the room- they do not provide heater outside even in the cold but there is nice sitting facility with views. They need to think about customer delight and also address basic needs instead of cutting corners.
Great hotel, location, and views. Friendly staff. Close to the main bus station in town. Be prepared to walk down steps to get to the hotel, but it's worth it. Everything was great.
The hotel is beautiful & we had a private jacuzzi which was great. Immediately after I booked, I received an email from the hotel that they were upgrading us-how nice! Everything started out great with a pleasant hotel receptionist, Angela but then things went south. My friend & i have severe allergies, one of them being to bacon. We spent a lot of time reviewing them with the hotel especially when we made our breakfast requests. The next morning, my friend received her breakfast & it had bacon in it unbeknownst to her! She took one bite, tasted it immediately & ran to the bathroom & threw up. The rest of her trip was ruined as she wasn't able to enjoy anything to its fullest degree. When we told the hotel, they felt bad & offered an apology & complimentary drinks but nothing more. In fact, one of the receptionists didn't believe that my friend actually ate it - she thought my friend was lying. The hotel told us that they already upgraded us which is true but the upgrade was so insignificant because the original room that we booked was so lovely, which made the upgrade just an inconvenience since we had to be packed up so that our luggage could be moved. I realize that this review sounds a little obnoxious but I just think that for a 5 star hotel to make a mistake that gets a guest seriously ill when they were already told about the allergies, serious efforts should be put in to make the guest feel like the hotel cared and this hotel didn't do that.
Great hotel!! Very quiet but close to the city center!!
Excellent caldera view, porter and airport transportation service, delicious free breakfast they bring it to your room, Fira city center straight up the hill, endless swimming pool, rain shower, friendly service.
We stayed here in late May / early June 2017. This is a wonderful, clean and perfectly located hotel right on the cliff facing the volcano and the harbor which are 300 - 400 feet below. You are literally sitting up with the seagulls who are circling effortlessly on the breeze. Each room has a balcony and outdoor eating area. You pick your breakfast and the time you want it delivered and they deliver it each morning. Before we arrived the hotel sent us an email offering a pickup at the airport for 30 euros. We jumped at it and they were waiting with a sign when we got out of baggage claim. The driver gave us a basic introduction to the island and pointed out interesting things along the 20 minute ride to the hotel. He dropped us off at the old church on the top of the cliff where our porter was waiting to help carry our bags down to our room. The porter put my heavy back pack on his back then put one of our large suitcases on his shoulder and picked up the other large suitecase and hiked the 125 steps down to our room. When we checked in Christina sat down with us at a table in the reception area and a map of Santorini to review our vacation and give us helpful suggestions. She wrote out her recommendations and gave them to us in a booklet full of information. She also helped us choose and book a catamaran sail which was fantastic. She was so knowledgeable, warm and kind that we stopped in every day to tell her about our day and what we did.
Porto Fira Suites places you within a 15-minute stroll of popular sights such as Santorini Caldera and Old Port. This 12-room, 4-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free cooked-to-order breakfast, served each morning from 8:00 AM to 11:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
Porto Fira Suites's 12 rooms are individually decorated and provide furnished balconies or patios, refrigerators, and minibars. Guests can expect free WiFi and 21-inch LCD TVs. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Safes and phones are other standard amenities.
Porto Fira Suites offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free offsite parking, and an airport shuttle (available 24 hours) for EUR 15 per person one-way. The front desk has multilingual staff that can help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include express check-in, express check-out, and laundry facilities.
Excellent location at the center of Fira, walking distance to taxi and bus stations, restaurants, and attractions. Friendly staffs, offered great advises on the restaurants nearby. Breakfast sent to the room. Hotel sits at the cliff, with excellent view of the caldera and the bay, however it requires heavy walk down from the main road, and is not suitable for the elderly or the physically impaired. Overall, we are very happy with the stay.
The room was smaller than I thought. The location is amazing and we had a breathtaking view of the caldera. We had a toddler with us so the steps down to get to the hotel was a little difficult but we knew this ahead of time due to previous reviews. We rented a car which was good to get around the island but parking is a nightmare, had to wait at least 30minutes each time to find a spot and on arrival had to lug our bags to the meeting spot up the hill in the heat with a toddler. Once we met at the meeting spot, the busboy was amazing carrying our heavy bags down all those stairs to the hotel. Our preordered breakfast delivered to our balcony was delicious. Would definitely stay here again next time when in Santorini, maybe not with a car!
This place was fabulous. We were upgraded to the Cave suite. Olga and Christina were so helpful and accommodating. We plan on staying at this hotel next year.
Beautiful!! Loved our stay at Porto Fira Suites! The staff was amazing as well!
Nice hotel but they charge for small things like coffee capsules and do not provide kettle in the room- they do not provide heater outside even in the cold but there is nice sitting facility with views. They need to think about customer delight and also address basic needs instead of cutting corners.
Dear Guest, Thank you very much for choosing Porto Fira Suites for your stay in Santorini! We appreciate your feedback and we will do our best to improve our services and amaze you during your next visit! You should know that our staff is always at your disposal for any problem you encounter regarding your stay! We really hope to welcome you back and amaze you with our improvement!
Great hotel, location, and views. Friendly staff. Close to the main bus station in town. Be prepared to walk down steps to get to the hotel, but it's worth it. Everything was great.
Dear Guest, Thank you for staying at Porto Fira Suites! We are very glad you enjoyed your enjoyed your stay and we would love to host you again in the future!
The hotel is beautiful & we had a private jacuzzi which was great. Immediately after I booked, I received an email from the hotel that they were upgrading us-how nice! Everything started out great with a pleasant hotel receptionist, Angela but then things went south. My friend & i have severe allergies, one of them being to bacon. We spent a lot of time reviewing them with the hotel especially when we made our breakfast requests. The next morning, my friend received her breakfast & it had bacon in it unbeknownst to her! She took one bite, tasted it immediately & ran to the bathroom & threw up. The rest of her trip was ruined as she wasn't able to enjoy anything to its fullest degree. When we told the hotel, they felt bad & offered an apology & complimentary drinks but nothing more. In fact, one of the receptionists didn't believe that my friend actually ate it - she thought my friend was lying. The hotel told us that they already upgraded us which is true but the upgrade was so insignificant because the original room that we booked was so lovely, which made the upgrade just an inconvenience since we had to be packed up so that our luggage could be moved. I realize that this review sounds a little obnoxious but I just think that for a 5 star hotel to make a mistake that gets a guest seriously ill when they were already told about the allergies, serious efforts should be put in to make the guest feel like the hotel cared and this hotel didn't do that.
Dear Guest, Thank you for taking the time to review your stay at our hotel. We are constantly working on speeding up our processes with new services such us the online check-in. Regarding the food allergy of your friend, we would like to inform you that we always provide the highest of our attention to guests with health issues and our chef is very experienced with this kind of situations. Nothing similar has ever happened to us and we tried our best to make you feel better by providing you a free upgrade both nights of your stay in the two most luxurious Suites we own and also the complimentary drinks you mention. We appreciate all our guests' opinions and we would be glad to accommodate you again in the future and show you our improvement! Kind Regards
Great hotel!! Very quiet but close to the city center!!
Dear guest, Thank you for staying with us and for your kind words. We will be happy to accommodate you again in the future.
Excellent caldera view, porter and airport transportation service, delicious free breakfast they bring it to your room, Fira city center straight up the hill, endless swimming pool, rain shower, friendly service.
Dear guest, Thank you for your wonderful review. We will be happy to welcome you again!
We stayed here in late May / early June 2017. This is a wonderful, clean and perfectly located hotel right on the cliff facing the volcano and the harbor which are 300 - 400 feet below. You are literally sitting up with the seagulls who are circling effortlessly on the breeze. Each room has a balcony and outdoor eating area. You pick your breakfast and the time you want it delivered and they deliver it each morning. Before we arrived the hotel sent us an email offering a pickup at the airport for 30 euros. We jumped at it and they were waiting with a sign when we got out of baggage claim. The driver gave us a basic introduction to the island and pointed out interesting things along the 20 minute ride to the hotel. He dropped us off at the old church on the top of the cliff where our porter was waiting to help carry our bags down to our room. The porter put my heavy back pack on his back then put one of our large suitcases on his shoulder and picked up the other large suitecase and hiked the 125 steps down to our room. When we checked in Christina sat down with us at a table in the reception area and a map of Santorini to review our vacation and give us helpful suggestions. She wrote out her recommendations and gave them to us in a booklet full of information. She also helped us choose and book a catamaran sail which was fantastic. She was so knowledgeable, warm and kind that we stopped in every day to tell her about our day and what we did.
Thank you very much! Your kind words fill us with happiness! We will do our best to make you an even better impression the next time you will visit us! Best Regards