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Mr Express

Property class: 3

Choose dates to view prices

Photo gallery for Mr Express

Front of property
A breakfast buffet setup with various food items and beverages, a white table with a blue placemat, and a wooden chair.
A spacious living area with a sofa, armchairs, and a coffee table. There are framed pictures on the wall and a lamp on a stand.
A hotel room with two beds, a desk, a lamp, a picture on the wall, and a window with blinds.
A modern interior with a seating area, a table with a vase, and two framed artworks on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Laundry

Explore the area

View in a map
Vecinal 40, El Golf, Santiago, Region Metropolitana, 7550226
  • Place, Apoquindo
    ‪1 min walk‬
  • Place, Tobalaba Urban Market
    ‪1 min walk‬
  • Place, Costanera Center
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room

A modern hotel room with a large bed, bedside lamps, a desk with a computer, a TV, and a window with a view of trees.

Standard Double Room

8.6 out of 10
Excellent
(17 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, dark wood headboards, white bedding, and a painting on the wall.

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

A modern hotel room with a large bed, bedside lamps, a desk with a computer, a TV, and a window with a view of trees.

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room

Room

Standard Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Single Room

A hotel room with a bed, a bedside table with a lamp, a television on a cabinet, and a door leading to a bathroom.

Junior Single Room

  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Santiago

Located in Las Condes, Mr Express is next to Apoquindo and Tobalaba Urban Market. This 53-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Apoquindo - 1 min walk - 0.0 miles
  • Tobalaba Urban Market - 1 min walk - 0.1 miles
  • Peru Plaza - 6 min walk - 0.4 miles
  • Costanera Center - 9 min walk - 0.5 miles
  • Gran Torre Costanera - 10 min walk - 0.6 miles

Getting around

  • Tobalaba Station - 4 min walk
  • Santiago Central Station - 31 min drive
  • Santiago Intl. Airport (SCL) - 31 min drive

Restaurants

  • ‪Fuente Chilena - ‬4 min walk
  • ‪Diablo - ‬2 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Happening - ‬3 min walk
  • ‪Kaffa Café - ‬4 min walk

About this property

Mr Express

Mr Express features free WiFi in public areas, meeting rooms, and a business center. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities and a reception hall.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Minibars, hair dryers, and safes are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Hotel Neruda Express
Hotel Neruda Express Santiago
Neruda Express
Neruda Express Hotel
Neruda Express Santiago

Frequently asked questions

Is free cancellation available at Mr Express?

Mr Express provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Mr Express?

As of Nov 13, 2026, prices found for a 1-night stay for 2 adults at Mr Express on Nov 15, 2026 start from $60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Mr Express?

This hotel is situated in Las Condes, just steps from Tobalaba Urban Market and Apoquindo, and within a short walk of Costanera Center. You'll also find Parque Arauco Mall and Plaza de Armas within a short drive.

Is parking available on site at Mr Express?

Yes, self parking is offered for free at the hotel.

Does Mr Express feature a casino?

No, Mr Express doesn't have a casino.

Is there an indoor pool at Mr Express?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mr Express?

Couples staying at this hotel will appreciate amenities like a minibar as well as a free daily breakfast and concierge services.

Are there hot tubs at Mr Express?

No, this hotel doesn't have a spa tub.

Does Mr Express have a restaurant that serves breakfast?

Mr Express offers free buffet breakfast each morning though there is no restaurant.

Does Mr Express allow pets to stay free of charge?

No, pets aren't allowed at Mr Express.

Are there connecting rooms at Mr Express?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Mr Express?

The closest major airport to Mr Express is Santiago Intl. Airport (SCL), which is 17.6 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Mr Express?

No, there aren't any guestrooms with balconies at Mr Express.

Mr Express Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 182 out of 323 reviews
Rating 8 - Good. 92 out of 323 reviews
Rating 6 - Okay. 29 out of 323 reviews
Rating 4 - Poor. 10 out of 323 reviews
Rating 2 - Terrible. 10 out of 323 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location is excellent. It is clean and cozy. The breakfast excellent. The price was, for the location, excellent too.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good Stay - nice place
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, air conditioning and locations!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A excellent an affordable hotel to stay in Santiago, Chile. Very good location. Friendly staff. I recommended.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice experience at Mr Express. Great price and had a nice room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Good value hotel. Morning breakfast was good- helped us feel good until lunchtime The bed and sheets were comfortable Stayed here before we went on a cruise
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good alternative for the price in the area
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area, very clean room
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 6 nights in Apr 2025
Verified review

8/10 Good

Liked: Staff & service
Need a renovation.
Stayed 2 nights in Aug 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the facilities are too old the breajfast taste was not good
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, Location, Location

This hotel is close to shops, restaurants. It is parallel to Isidora Goyenechea street, near the theater, and parks. The staff is welcoming and very polite. Breakfast included with all sorts of favorites such as breads, pastries, deli, yogurt, cereal, coffee, natural juice, scrambled eggs, bacon and sausage. It is actually near the GOLF metro station and that takes you to many places including the art museums near Bellas Artes station. Chile is an amazing country and this hotel is well-located in Las Condes so I highly recommend it and will be back to the same place.
Stayed 7 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

Disliked: Cleanliness
Overall appearance of the hotel was good. The room itself is in need of repairs and upgrades like Furniture, TV and fixtures but the worst part was the bathroom where we found moldy grout around the shower and walls, cracked tiles and vanity cabinets are old and simply useless. We noticed the closet was in need of an ironing board and an iron which we really need at the time of our stay. For the area we were looking forward to a better and cleaner room and we were disappointed.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização excelente, funcionários atenciosos, equipe muito profissional, ambiente agradável.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Destaco o atendimento no hotel. Todos os funcionários são excelentes profissionais. Deixo meu agradecimento especial para o sr. Miguel, que todos os dias nos recebia com um sorriso acolhedor durante o café da manhã. O cardápio do café manhã é saboroso e variado. Boa localização, está muito próximo dos metros e o bairro e muito bonito. Sugiro apenas uma pequena revitalização nos quartos e nos elevadores. Mas o hotel atendeu as expectativas da minha família. Nós voltaremos com certeza.
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel pequeno, aconchegante e muito bem localizado no bairro de Las Condes. Quarto amplo, ótimo chuveiro, café da manhã completo e funcionários atenciosos. Se voltar a Santiago nem perderei tempo pesquisando estadia. Ficamos super satisfeitos.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom e bem localizado recomendo
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotel bem localizado. O hotel tinha dois elevadores, mas um permaneceu quebrado durante toda estadia.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quartos limpos e equipe de recepção muito arenciosa
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O lugar é excelente e próximo a metrô e ao costanera
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Organização incrível, café da manhã muito bom, e os cafés da manhã de passeio muito bem feito, parabéns! Ótima localização também.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Hotel bem localizado, mais os quartos são antigos, necessitam manutenção, Equipe educada e atenciosa !!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto exatamente como na foto, funcionários prestativos e simpáticos , só falta mais opções no café da manhã mas do resto tudo perfeito
Stayed 5 nights in Jun 2026