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Recent guest reviews

Great pool area on the roof with incredible view of Santiago.

Did not like it. Employees did not provide good service, not much information

Nice rooftop. breakfast was good. generally convenient location

Love this hotel, it is central and close to supermarket Lider, small shopping plaza, and lots of familiar American food.

Amazing hotel. We enjoyed the outdoor and indoor pools and saunas. Drinks and food at roof bar and at the restaurant were excellent! It was a great experience. Design is beautiful. Room exceeded our expectations, especially with the amazing views.

I had a wonderful time there. Far from the main action but perfect to relax after a long flight. Nice spa, sauna and restaurant. Valencia (my sever was so nice)

We were with my wife for 4 days. Excellent experience, nice staff, great facilities I would not recommend go with children's, and try to get the upper levels, the view are incredible.

Beautiful building hosting this hotel in Santiago, Chile, and while the rooms are beautiful and clean, one gets the impression that the hotel pretends to be something that the typical traveler probably doesn't need or even appreciate. The glass enclosed bathroom; the wash sink that is normally in the bathroom outside near the beds. Cute but not practical. We had a room on the 14th floor and the street noise, while not unbearable, it was bothersome. And my first impression was not very pleasant as the reception clerk had an air of superiority that I am not sure is justified in any position, let alone in one where the reception clerk is supposed to greet guests warmly.

Everything was great except for the bad music constantly being played loud at the rooftop.

The hotel is very modern and very fashioned but if you arrive late, you cannot have dinner

Everything is new and great except traffic in the area is pretty miserable. It is typical though in Santiago. I left tips in the room but was never taken. I had to find the housekeeper to put the tips in her hand. I m grateful for their honesty and courtesy. No free water in the room but 4 cans complimentary free soda . You can get water close-by supermarket I would stay there again next trip to Santiago, Chile

It's a very nice hotel, placed in a commercial and financial district in Santiago. Near subway and many facilities. The hotel is still in an "openig season" (correcting some "details"), but it's a great choice for business, shopping or relax (good SPA).

Lovely hotel near to a metro station and walking distance to many restaurants, parks and malls. The hotel itself is lovely and staff are quite friendly. The only minor things that could have made it better is if the doors had a peep hole and I wish the sink was enclosed in the bathroom.

A pesar de la situación nacional del paisque estaba atravesando estado de emergencia con toques de queda, el personal del hotel, nos hizo sentir a resguardo, se ocupo de sus huespedes. el POCO peronal que estaba pudiendo trabajar, hacian de todo, desde recepcion a housekeeping a restauracion. Nunca nos faltó comida, siempre se mantuvieron atentos y expectantes de los huespedes, nos mantuvieron comunicados con como debíamos proceder. El hotel y las habitaciones se mantuvieron limpia, prolijas, con servicio, el restaurante principal y el del piso 23 se mantuvieron operativos.No tenemos palabras de agradecimiento a todo el personal, y en especial a la Supervisora de recepcion cuyo nombre es casi impronunciable.

La habitación es pequeña, el aire acondicionado muy ruidoso, el baño con mal olor que demoraron dos días en solucionarlo, el desayuno en un subsuelo.

Av. Alonso de Cordova 6050 Santiago

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Apumanque is within a 5-minute walk of ICON Hotel while other popular sites like Parque Arauco Mall are within a mile (2 km). This 4-star hotel has 177 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 177 air-conditioned rooms provide minibars, laptop-compatible safes, and phones. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Desks are also standard.


Property features

Built in 2017, the brand new ICON Hotel features a full-service spa, an indoor pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.

Room options

Executive Twin Room

2 Large Twin Beds | Sleeps 2

Superior Suite

1 King Bed | Sleeps 3

Premium Suite, 1 King Bed

1 King Bed | Sleeps 2

Junior Suite, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for ICON Hotel

Everyone (10) Couples (2) Family (2) Other (1)
5
Partner Couples

Great pool area on the roof with incredible view of Santiago.

By on Feb 24, 2020

Review comment responded on Feb 24, 2020

We are glad to know that you enjoyed our facilities and had an excellent experience at Icon Santiago Hotel. We look forward to welcoming you once again when your travels bring you back to Santiago. Best regards

1
Family

Did not like it. Employees did not provide good service, not much information

By on Dec 19, 2019

Review comment responded on Dec 20, 2019

Dear Guest, We deeply apologize for the inconvinients during the stay. I assure you I will shre your comments with the team in order to provide an excellent service I hope we can have the chance to receive you back here again Kind regards, Ziortxa Castillo Front Desk Supervisor

4
Everyone

By on Oct 17, 2019

Review comment responded on Oct 17, 2019

Thank you for leave your score here!

4
Family

Nice rooftop. breakfast was good. generally convenient location

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

Thank you for chosen us!

5
Everyone

By on Apr 23, 2019

Review comment responded on May 27, 2019

Estimado, Muchas gracias por su calificación, esperamos que haya tenido una experiencia agradable en nuestro hotel. Saludos cordiales.

5
Business Business

Love this hotel, it is central and close to supermarket Lider, small shopping plaza, and lots of familiar American food.

By , from chino hills, USA on Apr 17, 2019

Review comment responded on May 24, 2019

Dear, Thake for your coments, this is important for us. Best regards.

5
Everyone

Amazing hotel. We enjoyed the outdoor and indoor pools and saunas. Drinks and food at roof bar and at the restaurant were excellent! It was a great experience. Design is beautiful. Room exceeded our expectations, especially with the amazing views.

By , from Ny us on Jan 6, 2019

Review comment responded on Nov 21, 2019

Thank you very much!!

5
Everyone

I had a wonderful time there. Far from the main action but perfect to relax after a long flight. Nice spa, sauna and restaurant. Valencia (my sever was so nice)

By on Jun 30, 2018

Review comment responded on Jul 3, 2018

Good afternoon Thank you for your coments, we are so happy you had a wonderful time

5

excellent hotel, great staff and facilities

Everyone

We were with my wife for 4 days. Excellent experience, nice staff, great facilities I would not recommend go with children's, and try to get the upper levels, the view are incredible.

By , from Buenos Aires on Feb 12, 2018

Review comment responded on Nov 21, 2019

Thank you very much!!

3

pretentious

Other

Beautiful building hosting this hotel in Santiago, Chile, and while the rooms are beautiful and clean, one gets the impression that the hotel pretends to be something that the typical traveler probably doesn't need or even appreciate. The glass enclosed bathroom; the wash sink that is normally in the bathroom outside near the beds. Cute but not practical. We had a room on the 14th floor and the street noise, while not unbearable, it was bothersome. And my first impression was not very pleasant as the reception clerk had an air of superiority that I am not sure is justified in any position, let alone in one where the reception clerk is supposed to greet guests warmly.

By , from USA on Feb 5, 2018

Review comment responded on Nov 21, 2019

thanks for the review!

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