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Crowne Plaza Santiago

4.0 out of 5.0

Recent guest reviews

The hotel is a bit dated but the service and staff were very good. Originally booked at lower floor but got upgraded to 20th floor because I am IHG platinum member. Also got to have free breakfast buffet and a late check out at 6 pm which worked out great because our flight was 10 pm. Another plus for being IHG member is the use of club lounge at 22nd floor which offers breakfast and happy hours between 6:30 and 10 pm. Walking distance to most attractions in city center. There are newer and better hotels at Las Condes area, but need to take Metro to get to city center from there.

Overall this hotel is OK however it is way overpriced and it has everything a five-star hotel has however the condition of the hotel Is diminishing.

Old hotel overpriced. Staff not friendly at all, but most speak good English. Just overall below average experience. I would not recommend staying there.

The hotel has outside pool and jacuzzi. Gym with enough equipment. Stuff are fluent of English and very friendly. I was welcomed by one drink and I got good Pisco Sour. It close to metro and you can go to any major place of tourism from there.

Like many large hotels and other service companies in Chile, the rules, needs and outlook of the service provider comes first. The guest is a second. Doormen are kind and attentive, front desk staff are generally, but not always surely. No English language newspaper available in the hotel at all. They do have photo copies off the web. Food is not too bad. In general solid 3-star hotel. Price is slightly more reasonable than other downtown Santiago hotels.

Av. Libertador Bernardo O'Higgins 136 Santiago Region Metropolitana

Hotel highlights

  • Close to Palacio de la Moneda and Santiago Town Square
  • Free wired Internet in public areas
  • Onsite dining
  • Outdoor pool

Located in Santiago Center, Crowne Plaza Santiago is within a mile (2 km) of popular sights such as Palacio de la Moneda and Santiago Town Square. This 4-star hotel has 293 rooms and welcomes guests with a restaurant, an outdoor pool, and a health club. Located centrally in Santiago, it's also close to San Cristobal Hill and Plaza de la Constitucion.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

The 293 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and safes. 32-inch LCD TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. In-room massages are available, and other amenities include phones and desks.


Property features

At Crowne Plaza Santiago, guests enjoy an outdoor pool, a health club, and a spa tub. There's onsite parking for a fee, as well as an airport shuttle for a fee (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a sauna, an outdoor tennis court, and WiFi in public areas.

Room options

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 3

Standard Room

Queen 1 | Full 1 | Sleeps 3

Room, 1 King Bed, Accessible

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 1167 reviews