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Le Méridien Santiago

4.0 star property
Mountain ski retreat with restaurant and bar/lounge

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Photo gallery for Le Méridien Santiago

Exterior
Reception
Deluxe Room, 1 King Bed, City View | Premium bedding, down comforters, pillowtop beds, minibar
Breakfast, lunch, dinner served; international cuisine
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Pool
  • Bar
  • Breakfast available
  • Parking available

Explore the area

View in a map
Av. Libertador Bernardo O'Higgins 136, Santiago, Region Metropolitana, 0
  • Place, Lastarria District
    ‪4 min walk‬
  • Place, Santa Lucia Hill
    ‪8 min walk‬
  • Place, Plaza de Armas
    ‪16 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(1 review)
  • 640 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed, City View

8.8 out of 10
Excellent
(6 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, City View

Classic Room, 2 Queen Beds, City View | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(6 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Deluxe Room, 2 Queen Beds, City View | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds, City View

  • Sleeps 2
  • 2 Queen Beds

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2 bars/lounges

AC Hotel by Marriott® Santiago Cenco Costanera

Providencia
  • Pet friendly
  • Free WiFi
  • Restaurant
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9.4 out of 10, Exceptional, 329 reviews
$110 nightly
The price is $110
Dec 23 - Dec 24
All taxes and fees included in total
AC Hotel by Marriott® Santiago Cenco Costanera

About the neighborhood

Santiago

Located in Downtown Santiago, Le Méridien Santiago is adjacent to Gabriela Mistral Cultural Center and within a 15-minute walk of popular sights like Clinica Santa Maria. This 291-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Lastarria District - 4 min walk - 0.3 miles
  • Patio Bellavista - 7 min walk - 0.4 miles
  • Santa Lucia Hill - 8 min walk - 0.4 miles
  • Medical Center Hospital Worker - 11 min walk - 0.6 miles
  • Plaza de Armas - 16 min walk - 0.9 miles

Getting around

  • Baquedano Station - 3 min walk
  • Parque Almagro Station - 4 min drive
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪PortaCafé - ‬4 min walk
  • ‪Bar El Bajo - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Urbano136 - ‬2 min walk
  • ‪Blasco - ‬1 min walk

About this property

Le Méridien Santiago

Mountain ski retreat with restaurant and bar/lounge
Guests staying at Le Méridien Santiago enjoy a gym, a sauna, and free WiFi in public areas. If you drive, self parking is USD 12 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 45 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this ski hotel include a hot tub, a conference center, and a 24-hour business center.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and safes are also standard. Housekeeping is available on request.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 22 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Covered self parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Latitude 70
  • Urbano 136

Things to do

  • Health club
  • Hot tub
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Conference center (16,140 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to October 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 40.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: USD 12 per day
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from November to April.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Santiago
Crowne Plaza Santiago
Santiago Crowne Plaza
Crowne Plaza Santiago Hotel

Frequently asked questions

Are free cancellation options available at Le Méridien Santiago?

Le Méridien Santiago provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Le Méridien Santiago?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Le Méridien Santiago on Dec 12, 2025 start from $85.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Le Méridien Santiago?

This hotel is situated in Downtown Santiago, just steps from Gabriela Mistral Cultural Center and Forest Park, and within a short walk of Lastarria District. You'll also find Costanera Center and Palacio de la Moneda within a short drive.

Is there parking available at Le Méridien Santiago?

Yes, covered parking is offered for USD 12 per day. Accessible parking is also available for guests.

Does Le Méridien Santiago feature a casino?

No, Le Méridien Santiago doesn't have a casino.

Is there an indoor pool at Le Méridien Santiago?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool is normally open from November until April.

Is Le Méridien Santiago a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and proposal/romance packages.

Does Le Méridien Santiago have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Le Méridien Santiago have a restaurant that serves breakfast?

Yes, Le Méridien Santiago serves buffet breakfast for a surcharge each morning at Urbano 136.

Does Le Méridien Santiago allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Le Méridien Santiago for a fee of USD 50 per accommodation, per night.

Are there connecting rooms at Le Méridien Santiago?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Le Méridien Santiago?

The closest major airport to Le Méridien Santiago is Santiago Intl. Airport (SCL), which is 11.9 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Le Méridien Santiago?

No, there aren't any guestrooms with balconies at Le Méridien Santiago.

Does Le Méridien Santiago have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Le Méridien Santiago.

Le Méridien Santiago Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 255 out of 536 reviews
Rating 8 - Good. 183 out of 536 reviews
Rating 6 - Okay. 58 out of 536 reviews
Rating 4 - Poor. 19 out of 536 reviews
Rating 2 - Terrible. 21 out of 536 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tomasz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is terrible

This isn't a hotel, it's a shambles. It's completely dilapidated, old, and dirty, with carpets caked with grime. Out of three elevators, only one works, and the wait time exceeded 20 minutes. You had to call the front desk to get a poker player to take the elevator up to 22 floors. It's a joke. A miniature cookie as an apology, a joke? I'm surprised a chain like Le Meridien would brand this hotel as a disgrace. for the price they charge the value for money is absurd
Stayed 2 nights in Aug 2025

10/10 Excellent

Abigail

Stayed 2 nights in Jul 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Stanley, The Villages

Stayed 1 night in Mar 2025

4/10 Poor

Gregory

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Unsafe neighborhood.

I really want to give this hotel a better rating because the staff was great. That said, I can't possibly recommend this hotel. The neighborhood isn't safe after dark. Several locals that I talked to told me that this is a crime infested area, and an American tourist was actually stabbed to death last year in this neighborhood (I looked it up. It's true). They have giant metal gates that lock down the hotel after dark. The hotel itself is in desperate need of a facelift. The carpets are stained everywhere. The phone in my room didn't work. The TV was incredibly outdated. The food in the restaurant and bar was outdated and extremely overpriced compared to restaurants in town. I can look past a lot of the cosmectic things, but the fact that this neighborhood is extremely unsafe by itself compels me ot urge people not to book here.
Stayed 4 nights in Feb 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, hotel had everything you need, lovely pool, most things are walking distance, metro nearby. Lastarria is a safe area to stay, especially if traveling alone.
Stayed 3 nights in Feb 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly
Stayed 3 nights in Jan 2025

4/10 Poor

Xavier

Stayed 1 night in Jan 2025

6/10 Okay

Pablo

Liked: Staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Niall

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
-
Stayed 1 night in Dec 2024

8/10 Good

Yosh, Los Angeles

Stayed 1 night in Dec 2024

6/10 Okay

Rodrigo

Business traveler
Liked: Staff & service, property conditions & facilities
Outdated rooms as well as some of the common areas (3rd floor -spa, gym, changing rooms, lockers & pool). Good location and generally good service from staff.
Stayed 1 night in Sep 2024

8/10 Good

Kevin, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Just as almost everybody else has said, the neighborhood isn’t nice. There is a bohemian neighborhood a short seven minute walk. A certain name change to Le Meridien, they still have a lot to do to bring this hotel up to Marriott standards.
Stayed 5 nights in Mar 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Not the safest area but had very easy access to the subway. The hotel’s sparkly hour was very nice with the opportunity to meet other patrons…and the staff was the very best!!
Stayed 1 night in Feb 2024

10/10 Excellent

Ann

Stayed 3 nights in Jan 2024

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel and staff.

We really like this hotel. One of the best so far. It is very close to the main tourist attractions, which allowed us to walk to. However; what we enjoyed the most was the hotel staff. They were so polite and ready to help us with our needs and answering our questions. The two concierge/ bell men were especially helpful in telling is what to visit and how to get there. They also continuously reminded us to be careful for pick pockets and they were right as we met people that were robbed during their stay. Highly recommend to all travelling to Santiago to stay at this hotel.
Stayed 2 nights in Dec 2023

6/10 Okay

robert

Book directly

Don’t book this through hotels.com if you need to make any adjustments. They let me know that because it was third party there was nothing they can do.
Stayed 2 nights in Nov 2023

8/10 Good

MARTHA

Traveled with family
Liked: Staff & service
The building is old and outdated. In the process of been remodeled. The carpets are dirty and stain. Even though the sheets and towels are clean, the whole building look nasty because the carpets.
Stayed 5 nights in Oct 2023

6/10 Okay

Luis, Stanford

Liked: Staff & service
Disliked: Property conditions & facilities
Location is excellent; 5 min walk to the subway and dozens of bus stops at your doorstep. The area around the hotel is quite rundown; business closed. The closest restaurant area is 15 min away. The property is in the middle of restoration; will belong to Marriott as of December. The rooms are certainly not in best shape. Dirty carpet and dated furniture.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jia ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2023

10/10 Excellent

Simon, Waco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location !
Stayed 2 nights in Jan 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities

4/10 Poor

Jon

Traveled with partner
Disliked: Amenities, property conditions & facilities
It does not show on the hotel listing, but the Crowne Plaza was at the epicenter of civil protests 2-3 years ago. As such, the neighborhood is still very much boarded up and graffitied everywhere. It's very close to Lastarria but the immediate surrounding of the hotel is desolate. Additionally, the photos on the listing are not up-to-date. While it looks like some renovations have been done to the entrance and common (eating) areas, the hotel is a bit shabbier than the photos let on. There was some mould on the ceiling of our bathroom and the wood on the doors was in bad shape from lack of bathroom ventilation. The rooms are in need of an upgrade. The bed was very comfy and clean, though. We were particularly annoyed that the listing shows photos of a nice, well-equipped gym (which is a must for us when travelling). However, 1 of the 3 photos of the gym is clearly not at this hotel (the one with the pullies). Lastly, the Expedia listing mentioned the pool would be open from November to April. We arrived Nov 19th and the pool was not open and did not seem to be in the process of opening shortly. I recommend you look at the Crowne Plaza website directly to see if it's open or not.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the hotel is sketchy as hell.

4/10 Poor

Ronald

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very tired. It is walled in behind guarded heavy security gates. The immediate area is awash in graffiti, and all stores and shops in the immediate area have permanently closed. Carpeting was worn and dirty and toilet did not flush properly.

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