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Le Méridien Santiago

4.0 star property
Skiing and dining in the mountains near Gabriela Mistral Cultural Center

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Photo gallery for Le Méridien Santiago

Exterior
Exterior
Premium bedding, down comforters, pillowtop beds, minibar
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine

Reviews

8.6

Excellent

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Bar
    BarBar
  • Pet friendly
    Pet friendlyPet friendly
  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool
  • Parking available
    Parking availableParking available

Explore the area

Map
Av. Libertador Bernardo O'Higgins 136, Santiago, Region Metropolitana, 0
  • Popular LocationSanta Lucia Hill7 min walk
  • Popular LocationMedical Center Hospital Worker14 min walk
  • Popular LocationPlaza de Armas18 min walk
  • AirportSantiago (SCL-Arturo Merino Benitez)19 min drive

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About the neighborhood

Santiago

Located in Downtown Santiago, Le Méridien Santiago is adjacent to Gabriela Mistral Cultural Center and within a 15-minute walk of popular sights like Clinica Santa Maria. This hotel has 291 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Santa Lucia Hill - 7 min walk
  • Medical Center Hospital Worker - 14 min walk
  • Plaza de Armas - 18 min walk
  • Palacio de la Moneda - 3 min drive
  • Costanera Center - 4 min drive

Getting around

  • Baquedano Station - 3 min walk
  • Parque Almagro Station - 4 min drive
  • The preferred airport is Santiago Intl. Airport (SCL): 20-min drive, 11.9 mi/19.1 km.

Restaurants

  • ‪Bar El Bajo - ‬3 min walk
  • ‪Urbano 136 - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Bierstube - ‬3 min walk
  • ‪PortaCafé - ‬4 min walk

About this property

Le Méridien Santiago

Skiing and dining in the mountains near Gabriela Mistral Cultural Center
Guests staying at Le Méridien Santiago enjoy a gym, a sauna, and free WiFi in public areas. If you drive, self parking is USD 12 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 45 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this ski hotel include a spa tub, a conference center, and a 24-hour business center.
Guests can expect to find free WiFi and LCD TVs with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and safes are also standard. Housekeeping is available on request.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 22 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Covered self parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Latitude 70
  • Urbano 136

Things to do

  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Conference center (16,140 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to October 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 40.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: USD 12 per day
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The outdoor pool opens for the season in November.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Santiago
Crowne Plaza Santiago
Santiago Crowne Plaza
Crowne Plaza Santiago Hotel

Frequently asked questions

Are free cancellation options available at Le Méridien Santiago?

Le Méridien Santiago provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Le Méridien Santiago?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Le Méridien Santiago on Jul 31, 2024 start from $143.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Le Méridien Santiago?

This hotel is situated in Downtown Santiago, just steps from Gabriela Mistral Cultural Center and Forest Park, and within a short walk of Lastarria District. You'll also find Palacio de la Moneda and Plaza de Armas within a short drive.

Is there parking available at Le Méridien Santiago?

Yes, covered parking is offered for USD 12 per day. Accessible parking is also available for guests.

Does Le Méridien Santiago feature a casino?

No, Le Méridien Santiago doesn't have a casino.

Is there an indoor pool at Le Méridien Santiago?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a spa tub. Guests have pool access between 10:00 AM and 10:00 PM.

Is Le Méridien Santiago a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and proposal/romance packages.

Does Le Méridien Santiago have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Le Méridien Santiago have a restaurant that serves breakfast?

Yes, Le Méridien Santiago serves buffet breakfast for a surcharge each morning at Urbano 136.

Does Le Méridien Santiago allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Le Méridien Santiago for a fee of USD 50 per accommodation, per night.

Does Le Méridien Santiago have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Le Méridien Santiago?

The closest major airport to Le Méridien Santiago is Santiago Intl. Airport (SCL), which is 11.9 mi away (20 minutes by car).

Can I book a room with a balcony at Le Méridien Santiago?

No, you won't find guestrooms with balconies at Le Méridien Santiago.

Does Le Méridien Santiago have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Le Méridien Santiago.

Le Méridien Santiago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 240 out of 502 reviews" "
Rating 8 - Good. 176 out of 502 reviews" "
Rating 6 - Okay. 54 out of 502 reviews" "
Rating 4 - Poor. 15 out of 502 reviews" "
Rating 2 - Terrible. 17 out of 502 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kevin, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Just as almost everybody else has said, the neighborhood isn’t nice. There is a bohemian neighborhood a short seven minute walk. A certain name change to Le Meridien, they still have a lot to do to bring this hotel up to Marriott standards.
Stayed 5 nights in Mar 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Not the safest area but had very easy access to the subway. The hotel’s sparkly hour was very nice with the opportunity to meet other patrons…and the staff was the very best!!
Stayed 1 night in Feb 2024

10/10 Excellent

Ann

Stayed 3 nights in Jan 2024

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and staff.
We really like this hotel. One of the best so far. It is very close to the main tourist attractions, which allowed us to walk to. However; what we enjoyed the most was the hotel staff. They were so polite and ready to help us with our needs and answering our questions. The two concierge/ bell men were especially helpful in telling is what to visit and how to get there. They also continuously reminded us to be careful for pick pockets and they were right as we met people that were robbed during their stay. Highly recommend to all travelling to Santiago to stay at this hotel.
Stayed 2 nights in Dec 2023

6/10 Okay

robert

Book directly
Don’t book this through hotels.com if you need to make any adjustments. They let me know that because it was third party there was nothing they can do.
Stayed 2 nights in Nov 2023

8/10 Good

MARTHA

Traveled with family
Liked: Staff & service
The building is old and outdated. In the process of been remodeled. The carpets are dirty and stain. Even though the sheets and towels are clean, the whole building look nasty because the carpets.
Stayed 5 nights in Oct 2023

6/10 Okay

Luis, Stanford

Liked: Staff & service
Disliked: Property conditions & facilities
Location is excellent; 5 min walk to the subway and dozens of bus stops at your doorstep. The area around the hotel is quite rundown; business closed. The closest restaurant area is 15 min away. The property is in the middle of restoration; will belong to Marriott as of December. The rooms are certainly not in best shape. Dirty carpet and dated furniture.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jia ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2023

10/10 Excellent

Simon, Waco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location !
Stayed 2 nights in Jan 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities

4/10 Poor

Jon

Traveled with partner
Disliked: Amenities, property conditions & facilities
It does not show on the hotel listing, but the Crowne Plaza was at the epicenter of civil protests 2-3 years ago. As such, the neighborhood is still very much boarded up and graffitied everywhere. It's very close to Lastarria but the immediate surrounding of the hotel is desolate. Additionally, the photos on the listing are not up-to-date. While it looks like some renovations have been done to the entrance and common (eating) areas, the hotel is a bit shabbier than the photos let on. There was some mould on the ceiling of our bathroom and the wood on the doors was in bad shape from lack of bathroom ventilation. The rooms are in need of an upgrade. The bed was very comfy and clean, though. We were particularly annoyed that the listing shows photos of a nice, well-equipped gym (which is a must for us when travelling). However, 1 of the 3 photos of the gym is clearly not at this hotel (the one with the pullies). Lastly, the Expedia listing mentioned the pool would be open from November to April. We arrived Nov 19th and the pool was not open and did not seem to be in the process of opening shortly. I recommend you look at the Crowne Plaza website directly to see if it's open or not.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the hotel is sketchy as hell.

4/10 Poor

Ronald

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very tired. It is walled in behind guarded heavy security gates. The immediate area is awash in graffiti, and all stores and shops in the immediate area have permanently closed. Carpeting was worn and dirty and toilet did not flush properly.

10/10 Excellent

Ke, Bethesda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Needs a makeover
The hotel is very tired: decor and tech-wise. Most staff lacked friendliness except Richy, who provided a welcoming touch.
Stayed 2 nights in Oct 2022

6/10 Okay

Grachiia

Business traveler
Liked: Staff & service, property conditions & facilities
Good staff, clean and comfortable rooms, but a terrible restaurant, both in terms of cleanliness, the competence of the staff or the quality of the food does not reach the level of a street eatery in Zimbabwe.
Stayed 2 nights in Aug 2022

8/10 Good

Jose

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent comeback for this hotel in general, clean, nice staff and overall superb!, only problem is the accessibility, because due to the manifestations of Some groups, the had to put up a barrier, NOT the hotel´s fault, but still...
Stayed 2 nights in May 2022

10/10 Excellent

Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2022

6/10 Okay

thomas

Couldn't tell you. Didn't stay here. Just want to get of message from hotel.coms sending me constant reminders.
Stayed 4 nights in Dec 2021

6/10 Okay

Verified traveler

Traveled with family
Stayed 4 nights in Nov 2021

2/10 Terrible

John, Toronto

Disliked: Staff & service, amenities, property conditions & facilities
This property is closed as it is under renovation. Showed up to a closed building, the reservation had been transferred to the Intercontinental across town. Didn’t know anything about this, a construction worker had to tell me lol. He wasn’t even working on the property. Lucky me for finding someone to tell me. What a joke..
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This review is for the Intercontinental Hotel. All was great
Stayed 5 nights in Jan 2020

10/10 Excellent

Francy Liaiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Jan 2020