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Recent guest reviews

I didn’t like the expencive cost of breckfast and amenices

Very nice experience. The hotel is well located near the commercial area.

Excellent highly recommended will come back in the future

Great staff especially at front desk and concierge. Friendly. Professional. Very classy / modern hotel and located in great area close to restaurants, huge mall and walking distance to huge park with cable cars that overlook Santiago. Beds / sheets super super comfy. Super super clean all over. Only shower- no bathtub. Only drawback was no pool or area to lay out and suntan. Found a couple pools but a bit of a hike to get to. Overall though... 9.5/10. Temp was beginning of autumn so comfy (March). Stayed at Park Hyatt in Buenoes Aires but this hotel superseded that one big time even though the Hyatt was suppose to be 5 star. People there were super unfriendly, front desk staff lied and beds were hard as a rock. Furniture was all scratched up too like a Motel 6. Only good thing is the bathtub / bathroom was very nice. Don't think I will ever use Park Hyatt again but will highly recommend this hotel to anyone visiting Santiago.

Close to Starbucks and Wendy's for an American touch. Walk to large shopping mall. Staff was friendly. Shower temp not consistent. Too hot or too cold. Really only complaint.

I styed there for 2 nights in a business trip, the hotel is well located and very close to Costanera Shopping mall, nice gym, clean and good price - service balance.

Super comfortable bed. Great city view. Ideal location that was safe and close to major attractions.

Bed type I purchased, was KING SIZE JUNIOR SUITE, and got a regular QUEEN SIZE regular room. BREAKFAST WAS OFFERED as COMPLEMENTARY... and I HAD to pay for it... The Valet, was terrible... I had to park my own rent-a-car, and haggle with the logistics of finding the parking lot. Overall, the room view, and structure of the hotel, is fantastic. Nevertheless, the Hotel service and Booking coordination; very poor. Needs, tons of improvements.

Centrally located in one of the nicest parts of Santiago. Wish we would have stayed there all week! Beds were comfortable rooms were impeccable and service was terrific. Loved it!

Avenida Vitacura 2727, Las Condes Santiago

Hotel highlights

  • Walking distance to Costanera Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Costanera Center is within a 5-minute walk of DoubleTree by Hilton Hotel Santiago - Vitacura while other popular sites like Clinica Santa Maria are within a few miles (5 km). This 4-star hotel has 267 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.


Dining

Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM.


Rooms

The 267 rooms are soundproofed and have an array of amenities, including coffee makers, laptop-compatible safes, and phones. Guests can expect free WiFi and 42-cm TVs with cable channels. Bathrooms have hair dryers and bathrobes. Ironing boards are also included.


Property features

Renovated in 2018, DoubleTree by Hilton Hotel Santiago - Vitacura offers a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Airport transportation is made easy with an airport shuttle (available 24 hours) for CLP 30000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and wedding services.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Double Beds

2 Double Beds | Sleeps 2

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Executive Room, 1 King Bed, Business Lounge Access

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton Hotel Santiago - Vitacura

Everyone (7) Business (1) Couples (1)
4
Partner Couples

I didn’t like the expencive cost of breckfast and amenices

By on Jan 8, 2020

Review comment responded on Jan 16, 2020

Good Morning: First of all, thank you for choosing us. All feedbacks help us very much!. We would like a new opportunity to improve our service and give you the best experience. For our part, we assure you will always find the best attitude. Thank you in advance. Best regards

5

nice hotel in the middle of providencia area

Everyone

Very nice experience. The hotel is well located near the commercial area.

By , from Argentina on Nov 15, 2017

Review comment responded on Nov 19, 2017

Dear Guest, I would like to thank you for choosing our hotel in your visit to Santiago. We are very pleased you shared your thoughts with us. Hope to see you soon Regards,

5

very good hotel.

Everyone

Excellent highly recommended will come back in the future

By on Jul 9, 2017

Review comment responded on Jul 11, 2017

Dear Guest, I would like to thank you for choosing our hotel in your visit to Santiago. We are very pleased you shared your thoughts with us. Hope to see you soon Regards,

5
Everyone

Great staff especially at front desk and concierge. Friendly. Professional. Very classy / modern hotel and located in great area close to restaurants, huge mall and walking distance to huge park with cable cars that overlook Santiago. Beds / sheets super super comfy. Super super clean all over. Only shower- no bathtub. Only drawback was no pool or area to lay out and suntan. Found a couple pools but a bit of a hike to get to. Overall though... 9.5/10. Temp was beginning of autumn so comfy (March). Stayed at Park Hyatt in Buenoes Aires but this hotel superseded that one big time even though the Hyatt was suppose to be 5 star. People there were super unfriendly, front desk staff lied and beds were hard as a rock. Furniture was all scratched up too like a Motel 6. Only good thing is the bathtub / bathroom was very nice. Don't think I will ever use Park Hyatt again but will highly recommend this hotel to anyone visiting Santiago.

By , from Honolulu on Mar 17, 2017

Review comment responded on Mar 20, 2017

Dear Guest, I would like to thank you for choosing our hotel in your visit to Santiago. We are very pleased you shared your thoughts with us. Hope to see you soon Regards,

5

great lication

Everyone

Close to Starbucks and Wendy's for an American touch. Walk to large shopping mall. Staff was friendly. Shower temp not consistent. Too hot or too cold. Really only complaint.

By on Jan 16, 2017

Review comment responded on Jan 18, 2017

Dear Guest, I would like to thank you for choosing our hotel in your visit to Santiago. We are very pleased you shared your thoughts with us. Hope to see you soon Regards,

4

short working visit.

Business

I styed there for 2 nights in a business trip, the hotel is well located and very close to Costanera Shopping mall, nice gym, clean and good price - service balance.

By , from Castelar on Dec 21, 2016

Review comment responded on Dec 26, 2016

Dear Guest, I would like to thank you for choosing our hotel in your visit to Santiago. We are very pleased you shared your thoughts with us. Hope to see you soon Regards,

5

very nice hotel.

Everyone

Super comfortable bed. Great city view. Ideal location that was safe and close to major attractions.

By , from napa, ca on Apr 11, 2016

3

good, close the heart of upscale downtown santiago

Everyone

Bed type I purchased, was KING SIZE JUNIOR SUITE, and got a regular QUEEN SIZE regular room. BREAKFAST WAS OFFERED as COMPLEMENTARY... and I HAD to pay for it... The Valet, was terrible... I had to park my own rent-a-car, and haggle with the logistics of finding the parking lot. Overall, the room view, and structure of the hotel, is fantastic. Nevertheless, the Hotel service and Booking coordination; very poor. Needs, tons of improvements.

By , from Miami, Florida on Apr 7, 2016

5

loved it!

Everyone

Centrally located in one of the nicest parts of Santiago. Wish we would have stayed there all week! Beds were comfortable rooms were impeccable and service was terrific. Loved it!

By , from las vegas on Feb 14, 2016

DoubleTree by Hilton Hotel Santiago - Vitacura

Avenida Vitacura 2727, Las Condes, Santiago, 7550690
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