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Casona Bustamante

3.0 star property

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Terrace/patio
Classic Triple Room, 1 Bedroom | Free WiFi, bed sheets
Front of property
Front of property
Terrace/patio

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Breakfast available

Explore the area

View in a map
Viña del Mar 31, Santiago, 7500000
  • Place, Lastarria District
    ‪12 min walk‬
  • Place, Santa Lucia Hill
    ‪15 min walk‬
  • Place, Arturo Lopez Perez Foundation
    ‪15 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, a bedside table with a lamp, a mirror, a small shelf with a plant, and a bathroom visible through an open door.

Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom | Free WiFi, bed sheets

Classic Triple Room, 1 Bedroom

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Santiago

Located in Providencia within a short walk of Santa Lucia Hill, Casona Bustamante is within a mile (2 km) of other popular sights such as Clinica Santa Maria. This 12-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a rooftop terrace, and concierge services. It's connected to a shopping center in central Santiago and also close to Plaza de Armas and Palacio de la Moneda.

What's nearby

  • Plaza Baquedano - 6 min walk - 0.3 miles
  • Lastarria District - 12 min walk - 0.7 miles
  • Santa Lucia Hill - 15 min walk - 0.8 miles
  • Arturo Lopez Perez Foundation - 15 min walk - 0.8 miles
  • Plaza de Armas - 3 min drive - 1.5 miles

Getting around

  • Parque Almagro Station - 4 min drive
  • Bustamante Park Station - 4 min walk
  • Santiago Intl. Airport (SCL) - 21 min drive

Restaurants

  • ‪Original Green Roasters - ‬2 min walk
  • ‪Sushi Face - ‬4 min walk
  • ‪Hong Kong - ‬3 min walk
  • ‪Sabores del Aji Seco - ‬1 min walk
  • ‪Amadeus - ‬4 min walk

About this property

Casona Bustamante

At Casona Bustamante, guests have access to a rooftop terrace, free WiFi in public areas, and a terrace. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 70 per person roundtrip. Helpful staff can provide concierge services, luggage storage, and a safe deposit box at the front desk.
LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Hair dryers are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily on-the-go breakfast available 8:00 AM to 10:00 AM for a fee: USD 1 per person

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 50 per stay
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 1 per person
  • Airport shuttle fee: USD 70 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-5:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Boutique Tremo Bustamante Santiago
Hotel Boutique Tremo Bustamante
Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante
Hotel Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante Santiago
Hotel Hotel Boutique Tremo Bustamante Santiago
Santiago Hotel Boutique Tremo Bustamante Hotel
Hotel Hotel Boutique Tremo Bustamante
Hotel Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante
Hotel Hotel Boutique Tremo Bustamante Santiago
Santiago Hotel Boutique Tremo Bustamante Hotel
Hotel Hotel Boutique Tremo Bustamante
Tremo Bustamante Santiago
Hotel Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante
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Santiago Hotel Boutique Tremo Bustamante Hotel
Hotel Hotel Boutique Tremo Bustamante
Tremo Bustamante Santiago
Casona Bustamante Hotel
Casona Bustamante Santiago
Hotel Boutique Tremo Bustamante
Casona Bustamante Hotel Santiago

Frequently asked questions

Is free cancellation available at Casona Bustamante?

Casona Bustamante offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Casona Bustamante?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Casona Bustamante on Jun 22, 2026 start from $56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Casona Bustamante?

This hotel is situated in Providencia within a 10-minute walk of Plaza Baquedano, Forest Park, and Gabriela Mistral Cultural Center. You'll also find Costanera Center and Julio Martinez Pradanos National Stadium within a short drive.

Is there parking available at Casona Bustamante?

No, there isn't parking available at the hotel.

Does Casona Bustamante have a casino?

No, Casona Bustamante doesn't have a casino.

Is there an indoor pool at Casona Bustamante?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Casona Bustamante?

Couples staying at this hotel will appreciate amenities like free wired internet as well as concierge services and a rooftop terrace.

Are there hot tubs at Casona Bustamante?

No, this hotel doesn't have a spa tub.

Does Casona Bustamante have a restaurant with a breakfast menu?

Casona Bustamante offers to-go breakfast each morning for a surcharge though there is no restaurant.

Does Casona Bustamante allow pets to stay free of charge?

No, pets and service animals aren't allowed at Casona Bustamante.

Are there connecting rooms at Casona Bustamante?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Casona Bustamante?

The closest major airport to Casona Bustamante is Santiago Intl. Airport (SCL), which is 11.9 mi away (21 minutes by car).

Are there rooms with balconies at Casona Bustamante?

No, there aren't any guestrooms at Casona Bustamante that offer a balcony.

Casona Bustamante Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 59 reviews
Rating 8 - Good. 20 out of 59 reviews
Rating 6 - Okay. 15 out of 59 reviews
Rating 4 - Poor. 9 out of 59 reviews
Rating 2 - Terrible. 5 out of 59 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Yonathan

Disliked: Amenities
Para el precio estaba bien.
Stayed 1 night in Jan 2026
Verified

8/10 Good

FRANCIELE C

O hotel é simples, mas nao
Stayed 11 nights in Oct 2025
Verified

2/10 Terrible

Igor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssimo, agua gelada no inveno, pessoas da recepção totalmente despreparadas, cafe da manha não foi entregue, limpeza terrível nos deram toalhas sujas atendimento pessimo
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Excelente lugar a pasos del patio bellavista
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Rommina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo

Lindo lugar , rico desayuno , La gente que atiende un 7. Solo que la aplicación donde solicite la reserva me confirmo que estaba ok pero no habían habitaciones. Pero ellos muy amables nos dirigieron a otro hotel.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel. The staff were really nice. The room was small, but comfortable. The only problem I had was that my room was next to the laundry, so I could hear the washing machine going all day. Nice included breakfast and good wi-fi.
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Paula Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

El hotel está bien ubicado. Buen servicio. Difícil acceso al desayuno lo sirven en la terraza y sólo se accede por escaleras
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Nice staff, clean and functional boutique hotel. Wear and tear shows a bit and beds could be upgraded.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Sean

Liked: Cleanliness, staff & service

Great location. Room for improvement.

Service was generally good. Most of the counter staff were helpful and friendly. Location was great as it is near a subway station. Wifi works well. Room for improvement: some breakfast appliances like toaster was not working. The bed we had felt unstable. The toilet seat cover does not stay open when you need it to so the cover is leaning on your back as you are using the toilet. The soap for our second night stay was not replaced. Not all of the electricity outlets in the room were working.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Miguel A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

¡¡

muy bien ubicado y los chico@s de recepción son muy amables
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Rocío

Liked: Cleanliness

Me cambiaron de ubicación

Pésimo. Me cambiaron al Hotel Tremo de Recoleta porque hubo un problema con mi pieza y me hicieron el cobro de un impuesto que según yo ya me cobraron
Stayed 1 night in Dec 2018
Verified

8/10 Good

alir

Liked: Cleanliness, staff & service

Escelente ubicación, cercano a lugares de interes.

En general bien, cerca de los lugares de interés en Santiago, solo que ya esta un poco viejo y el desayuno es muy sencillo.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es muy bien calificado , excelente, el lugar hermoso ,limpio.
Stayed 4 nights in May 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Não recomendo

É um hotel velho que foi mal reformado. Manutenção péssima, acústica ruim, toalhas e lençóis manchados e péssimo café da manhã. Só vale pela localização.
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel pequeno, porém bonito e confortável

O Hotel está muito bem localizado e é muito bonito. Os quartos são pequenos porém confortáveis. O banheiro também é confortável porém pouco funcional, apesar do chuveiro ser muito bom, as cortinas plásticas ficam grudando no corpo durante o banho, e se colocamos elas para fora, imunda totalmente o banheiro. Seria muito util se o Hotel investisse em um box de vidro. Esse foi o único inconveniente, de resto o Hotel é bem agradável e tem um terraço com uma vista incrível da cidade.
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Bom custo beneficio

O hotel tem excelente localização. Poderia ser mais limpo. Ficamos 9 noites e não colocavam papel higiênico todos os dias.
Stayed 9 nights in Nov 2017
Verified

6/10 Okay

sonia

Liked: Cleanliness
Disliked: Room comfort
O local é bom, mas os quartos são muito pequenos, mal conseguimos colocar uma mala, então fica muito desconfortável.
Stayed 2 nights in Nov 2017
Verified

6/10 Okay

R2

Disliked: Property conditions & facilities

Cheap place for overnight stay

We needed a place to stay overnight until our flight the next night to Punta Arenas. We were looking for some place cheaper, and a well-known travel book mentioned this place. This served fine, but I probably wouldn't stay longer than one night. The room and bathroom was small, and it was a bit run-down. The free breakfast was nothing special, but it was free. The lady who was there when we checked out spoke good English and helped us get a taxi to the airport.
Stayed 1 night in Oct 2017
Verified

6/10 Okay

sonia

Disliked: Cleanliness
Tivemos o inconveniente de ao chegarmos ao hotel, por problemas de infiltração, trocaram-nos de hotel, da mesma rede, o Hotel Boutique Tremo Bella Vista e este o quarto era muito pequeno, mal cabia uma mala, café da manhã fraco, bom atendimento dos funcionários e bom local, tem um supermercado bem em frente
Stayed 1 night in Nov 2017
Verified

4/10 Poor

Angela Maria

Disliked: Staff & service, property conditions & facilities, room comfort

Não indico

O hotel tem cheiro de mofo, o quarto é minúsculo, não tem como colocar malas, o atendeminento do recepcionista péssimo, ao ponto de não querer chamar táxi p/nos levar ao aeroporto, só o fez depois de insistirmos. O único ponto favorável é a localização.
Stayed 1 night in Oct 2017
Verified

4/10 Poor

Juliana

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Reservei o hotel tremo Bustamante, 2 noites para 1 pessoa, 4 noites para 3 e mais 2 noites para 2. Me informaram no check in que os qtos eram mto pequenos então não acomodaria bem minha família, sendo melhor ir para outra filial: Belas Artes. Quarto grande, box minúsculo, mal conseguia me mexer, cama quebrada. Troquei de qto. Cheiro ruim. Box mediano. Não repuseram papel higiênico, a noite, fui buscar no banheiro público do hotel. No dia seguinte, mais uma vez a camareira não repôs. Fui pedir. Resposta: não tem papel. Vou pegar em outro qto. Me disse: esse é o único. Café da manhã horrível: só pão de forma, bolo, só de pacote (pronto) seco... suco de pó. Só manteiga e geleia ruins. Leite frio. Um microondas q não esquentava. Sempre faltava prato, ou colher, ou pires e eu tinha q pedir reposicao. Enfim, total descontentamento com esse hotel. A única coisa boa era atendentes simpáticos.
Stayed 2 nights in Sep 2017
Verified

6/10 Okay

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fomos bem atendidos. O Hotel é pitoresco e agradável. No entanto, não podemos avaliar o serviço do próprio hotel porque houve um problema de infiltração e fomos remanejados para o Apart Hotel Altura e este é o que avalio.
Stayed 6 nights in Sep 2017
Verified

10/10 Excellent

Edivaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Melhor relação custo beneficio. Check-in rápido. Ambiente acolhedor Confortável. Recomendo ..
Stayed 2 nights in Sep 2017
Verified

4/10 Poor

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precisa melhorar muito!

A localização do hotel é ótima, perto do metrô e de restaurantes, mas o serviço é péssimo para o preço que pagamos. O café da manhã é ruim, a funcionária da copa é muito mal educada e atende mal as pessoas e o quarto estava com problemas na descarga. Com uma amiga nossa cometeram um erro na reserva. Não se preocupam em atender bem aos clientes.
Stayed 1 night in Sep 2017
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A localização do hotel é muito boa, próxima ao metrô, restaurantes e vias principais. O hotel tem a estrutura antiga, assim como o mobiliario. O banheiro é antigo,mas funciona bem. O café da manhã é muito simples e com horario inoportuno para quem faz os passeios (de 8h às 10h), normalmente os passeios começam às 7h. Os serviços de limpeza também precisam melhorar.
Stayed 7 nights in Sep 2017