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Casona Bustamante

3.0 star property
Hotel connected to a shopping center in Santiago with a rooftop terrace

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Photo gallery for Casona Bustamante

Terrace/patio
Front of property
Front of property
Classic Triple Room, 1 Bedroom | Free WiFi, bed sheets
Daily to-go breakfast (USD 1 per person)

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Free WiFi

Explore the area

View in a map
Viña del Mar 31, Santiago, 7500000
  • Place, Medical Center Hospital Worker
    ‪6 min walk‬
  • Place, Lastarria District
    ‪10 min walk‬
  • Place, Santa Lucia Hill
    ‪13 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬

Room options

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom | Free WiFi, bed sheets

Classic Triple Room, 1 Bedroom

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Santiago

Located in Providencia within a short walk of Santa Lucia Hill, Casona Bustamante is within a mile (2 km) of other popular sights such as Clinica Santa Maria. This 12-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a rooftop terrace, and concierge services. It's connected to a shopping center in central Santiago and also close to Plaza de Armas and Palacio de la Moneda.

What's nearby

  • Medical Center Hospital Worker - 6 min walk - 0.3 miles
  • Lastarria District - 10 min walk - 0.6 miles
  • Patio Bellavista - 12 min walk - 0.6 miles
  • Santa Lucia Hill - 13 min walk - 0.7 miles
  • Clinica Santa Maria - 13 min walk - 0.7 miles

Getting around

  • Parque Almagro Station - 4 min drive
  • Bustamante Park Station - 4 min walk
  • Santiago Intl. Airport (SCL) - 21 min drive

Restaurants

  • ‪Hidden Bar - ‬3 min walk
  • ‪Original Green Roasters - ‬2 min walk
  • ‪Fuente Rica Rica - ‬4 min walk
  • ‪Restaurant Japón - ‬3 min walk
  • ‪Sushi Face - ‬4 min walk

About this property

Casona Bustamante

Hotel connected to a shopping center in Santiago with a rooftop terrace
At Casona Bustamante, guests have access to a rooftop terrace, free WiFi in public areas, and a terrace. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 70 per person roundtrip. Helpful staff can provide concierge services, luggage storage, and a safe deposit box at the front desk.
LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Hair dryers are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily on-the-go breakfast available 8:00 AM to 10:00 AM for a fee: USD 1 per person

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 50 per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 1 per person
  • Airport shuttle fee: USD 70 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-5:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Boutique Tremo Bustamante Santiago
Hotel Boutique Tremo Bustamante
Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante
Hotel Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante Santiago
Hotel Hotel Boutique Tremo Bustamante Santiago
Santiago Hotel Boutique Tremo Bustamante Hotel
Hotel Hotel Boutique Tremo Bustamante
Hotel Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante
Hotel Hotel Boutique Tremo Bustamante Santiago
Santiago Hotel Boutique Tremo Bustamante Hotel
Hotel Hotel Boutique Tremo Bustamante
Tremo Bustamante Santiago
Hotel Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante Santiago
Boutique Tremo Bustamante
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Santiago Hotel Boutique Tremo Bustamante Hotel
Hotel Hotel Boutique Tremo Bustamante
Tremo Bustamante Santiago
Casona Bustamante Hotel
Casona Bustamante Santiago
Hotel Boutique Tremo Bustamante
Casona Bustamante Hotel Santiago

Frequently asked questions

Is free cancellation available at Casona Bustamante?

Casona Bustamante offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do within easy reach of Casona Bustamante?

This hotel is situated in Providencia within a 10-minute walk of Forest Park, Plaza Baquedano, and Gabriela Mistral Cultural Center. You'll also find Costanera Center and Palacio de la Moneda within a short drive.

Is parking available on site at Casona Bustamante?

No, this hotel doesn't offer parking.

Does Casona Bustamante have a casino?

No, Casona Bustamante doesn't have a casino.

Is there an indoor pool at Casona Bustamante?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Casona Bustamante?

Couples staying at this hotel will appreciate amenities like free Internet access as well as concierge services and a rooftop terrace.

Are there hot tubs at Casona Bustamante?

No, this hotel doesn't have a spa tub.

Does Casona Bustamante have a restaurant with a breakfast menu?

Casona Bustamante offers to-go breakfast each morning for a surcharge though there is no restaurant.

Does Casona Bustamante allow pets to stay free of charge?

No, pets and service animals aren't allowed at Casona Bustamante.

Are there connecting rooms at Casona Bustamante?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Casona Bustamante?

The closest major airport to Casona Bustamante is Santiago Intl. Airport (SCL), which is 11.9 mi away (21 minutes by car).

Are there rooms with balconies at Casona Bustamante?

No, there aren't any guestrooms with balconies at Casona Bustamante.

Reviews

Casona Bustamante Reviews

6.8

7.2/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

2.0/10

Eco-friendliness
Rating 10 - Excellent. 9 out of 57 reviews
Rating 8 - Good. 20 out of 57 reviews
Rating 6 - Okay. 14 out of 57 reviews
Rating 4 - Poor. 9 out of 57 reviews
Rating 2 - Terrible. 5 out of 57 reviews

Reviews

6/10 Okay

Verified traveler

Stayed 3 nights in Jul 2019

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel. The staff were really nice. The room was small, but comfortable. The only problem I had was that my room was next to the laundry, so I could hear the washing machine going all day. Nice included breakfast and good wi-fi.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice staff, clean and functional boutique hotel. Wear and tear shows a bit and beds could be upgraded.
Stayed 1 night in Mar 2019

6/10 Okay

Sean

Liked: Cleanliness, staff & service

Great location. Room for improvement.

Service was generally good. Most of the counter staff were helpful and friendly. Location was great as it is near a subway station. Wifi works well. Room for improvement: some breakfast appliances like toaster was not working. The bed we had felt unstable. The toilet seat cover does not stay open when you need it to so the cover is leaning on your back as you are using the toilet. The soap for our second night stay was not replaced. Not all of the electricity outlets in the room were working.
Stayed 2 nights in Dec 2018

10/10 Excellent

Julian D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

R2, Redwood City, CA

Disliked: Property conditions & facilities

Cheap place for overnight stay

We needed a place to stay overnight until our flight the next night to Punta Arenas. We were looking for some place cheaper, and a well-known travel book mentioned this place. This served fine, but I probably wouldn't stay longer than one night. The room and bathroom was small, and it was a bit run-down. The free breakfast was nothing special, but it was free. The lady who was there when we checked out spoke good English and helped us get a taxi to the airport.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Dissapointment

The only good thing about this hotel were the people working at the front desk. The room was extremely small and the bathroom ceiling was leaking because it rained. I badly complained of the state of the room, so they changed me to another hotel of the same chain. It was more modern and in better conditions than the original one.

10/10 Excellent

Jelani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Boutique Hotel

Great Staff and pretty good location. really enjoyed my stay.

2/10 Terrible

Brian, New Zealand

Disliked: Staff & service, property conditions & facilities, room comfort

Fawlty Towers in Chile.

I have described my experience is some detail in a separate email to Expedia.com.au today. It was very unsatisfactory.

6/10 Okay

Cristian, Buenos aires

Liked: Cleanliness, staff & service
Disliked: Room comfort

Small rooms, good service, no guests allowed

Súper small rooms. Guests not allowed

2/10 Terrible

IGOR

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Igor

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssimo, agua gelada no inveno, pessoas da recepção totalmente despreparadas, cafe da manha não foi entregue, limpeza terrível nos deram toalhas sujas atendimento pessimo
Stayed 6 nights in Jun 2025

8/10 Good

Verified traveler

Stayed 1 night in Feb 2021

8/10 Good

Felipe Ignacio

Stayed 1 night in Feb 2021

6/10 Okay

Victor

Stayed 3 nights in Feb 2021

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Dyana stefania

Liked: Cleanliness, room comfort
Disliked: Staff & service

La niña no me tomó en cuenta. Me pasó a levar. M

Stayed 1 night in Oct 2020

8/10 Good

vivian analia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Excelente lugar a pasos del patio bellavista
Stayed 2 nights in Mar 2020

10/10 Excellent

Rommina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo

Lindo lugar , rico desayuno , La gente que atiende un 7. Solo que la aplicación donde solicite la reserva me confirmo que estaba ok pero no habían habitaciones. Pero ellos muy amables nos dirigieron a otro hotel.
Stayed 1 night in Jul 2019

8/10 Good

Paula Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

El hotel está bien ubicado. Buen servicio. Difícil acceso al desayuno lo sirven en la terraza y sólo se accede por escaleras
Stayed 1 night in Apr 2019

8/10 Good

Miguel A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

¡¡

muy bien ubicado y los chico@s de recepción son muy amables
Stayed 1 night in Dec 2018

2/10 Terrible

Rocío

Liked: Cleanliness

Me cambiaron de ubicación

Pésimo. Me cambiaron al Hotel Tremo de Recoleta porque hubo un problema con mi pieza y me hicieron el cobro de un impuesto que según yo ya me cobraron
Stayed 1 night in Dec 2018

8/10 Good

alir

Liked: Cleanliness, staff & service

Escelente ubicación, cercano a lugares de interes.

En general bien, cerca de los lugares de interés en Santiago, solo que ya esta un poco viejo y el desayuno es muy sencillo.
Stayed 2 nights in Oct 2018

8/10 Good

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es muy bien calificado , excelente, el lugar hermoso ,limpio.
Stayed 4 nights in May 2018

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