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Hotel Ismael

3.5 star property
Hotel in Santiago with a 24-hour business center and a 24-hour front desk
VIP Access

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Photo gallery for Hotel Ismael

Outdoor pool
Staircase
Outdoor pool
Interior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
Ismael Valdes Vergara 312, Santiago, Region Metropolitana, 8320000
  • Place, Santa Lucia Hill
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪12 min walk‬
  • Place, Medical Center Hospital Worker
    ‪17 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

8.4 out of 10
Very good
(7 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | Premium bedding, minibar, in-room safe, desk

Junior Room

  • 441 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Santiago

Located in Downtown Santiago, Hotel Ismael is within a mile (2 km) of popular sights such as Palacio de la Moneda and Medical Center Hospital Worker. This 44-room, 3.5-star hotel has a bar/lounge, an outdoor pool, and free in-room WiFi.

What's nearby

  • Santa Lucia Hill - 3 min walk - 0.2 miles
  • Plaza de Armas - 12 min walk - 0.7 miles
  • Medical Center Hospital Worker - 17 min walk - 0.9 miles
  • Palacio de la Moneda - 2 min drive - 0.9 miles
  • San Cristobal Hill - 6 min drive - 1.3 miles

Getting around

  • Parque Almagro Station - 4 min drive
  • Bellas Artes Station - 4 min walk
  • Santiago Intl. Airport (SCL) - 15 min drive

Restaurants

  • ‪Liguria - ‬2 min walk
  • ‪Emporio La Rosa - ‬1 min walk
  • ‪Mulato - ‬3 min walk
  • ‪Holy Moly - ‬2 min walk
  • ‪The Singular Santiago, Lastarria Hotel - ‬2 min walk

About this property

Hotel Ismael

Hotel in Santiago with a 24-hour business center and a 24-hour front desk
At Hotel Ismael, guests have access to an outdoor pool, free WiFi in public areas, and a 24-hour business center. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for USD 55 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include a meeting room, a library, and free newspapers.
TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Balconies, minibars, and free newspapers are also available.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per night); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 15 per night (33 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel 312
Hotel Ismael 312
Hotel Ismael 312 Santiago
Ismael 312
Ismael 312 Santiago
Hotel Ismael Santiago
Ismael Santiago
Hotel Ismael Hotel
Hotel Ismael Santiago
Hotel Ismael Hotel Santiago

Frequently asked questions

Are free cancellation options available at Hotel Ismael?

Hotel Ismael provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Ismael?

As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Hotel Ismael on Nov 5, 2025 start from $149.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Ismael?

This hotel is situated in Downtown Santiago, just steps from Lastarria District and Forest Park, and within a short walk of Santa Lucia Hill. You'll also find Costanera Center and Palacio de la Moneda within a short drive.

Will I be able to park at Hotel Ismael?

No, there isn't parking at the hotel but you'll find nearby parking for USD 15 per night (discounts available).

Does Hotel Ismael feature a casino at the property?

No, Hotel Ismael doesn't have a casino.

Will I find an indoor pool at Hotel Ismael?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Ismael?

There are many amenities for couples at this hotel, including an outdoor pool and a poolside bar plus some guestrooms feature Champagne service.

Does Hotel Ismael have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Ismael have a restaurant that serves breakfast?

No, Hotel Ismael doesn't have a restaurant that serves breakfast.

Will Hotel Ismael allow pets to stay free of charge?

No, pets aren't allowed at Hotel Ismael.

Are there connecting rooms at Hotel Ismael?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Ismael?

The closest major airport to Hotel Ismael is Santiago Intl. Airport (SCL), which is 11.4 mi away (15 minutes by car).

Are there rooms with balconies at Hotel Ismael?

Yes, every guestroom at Hotel Ismael comes with a balcony with some featuring garden views.

Hotel Ismael Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 253 out of 373 reviews
Rating 8 - Good. 94 out of 373 reviews
Rating 6 - Okay. 13 out of 373 reviews
Rating 4 - Poor. 9 out of 373 reviews
Rating 2 - Terrible. 4 out of 373 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Lawrence

Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and attentive. The room was clean. Breakfast was great. If we come back to Santiago we would book here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay and the staff were kind. The breakfast for a Buffett was really good.
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in an amazing area! Lastarria, parque forestal were gorgeous!
Stayed 3 nights in Jun 2025

6/10 Okay

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location but rooms are small with very small bathroom. Liked the breakfast. Expensive compared with other hotels which offer more at this price.
Stayed 1 night in Jun 2025

6/10 Okay

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, with good breakfast food but small rooms, and few amenities. Nice to be next to a big park and close to restaurants. For the price, I would have preferred a bigger room with a bigger bathroom.
Stayed 2 nights in Jun 2025

10/10 Excellent

dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Miguel H

Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Mar 2025

8/10 Good

Rafael Felipe

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente personal. Excelente comida.
Stayed 9 nights in Mar 2025

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon adresse à Santiago

Très bien situé dans un quartier à la mode. Le déjeuner était copieux et le café très bon. La chambre est spacieuse avec une grande douche. Il y a ou beaucoup de bruit la première nuit du au party de la chambre voisine, la rue en arrière de l’hôtel est pas mal bruyante aussi.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to wonderful restaurants and a beautiful park. Staff was super friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location of Lastarria. Juan at the front desk was excellent and very helpful. Would stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Property conditions & facilities, room comfort

Excllent stay

Would definitely stay here again. Staff are excellent, friendly and helpful. Room was spacious and bed was super comfortable. Breakfast was very good with lots of choices. Too bad we were there only 1 night and didn't have time to try the free bottle of wine. Hotel is in the best location possible. Everything was within a short walk and the street with several restaurants was only a 2 minute walk away.
Stayed 1 night in Mar 2025

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, easily walkable

We really enjoyed this location. The hotel was beautiful, safe and had a great breakfast. The website indicated there was an airport shuttle. I made numerous attempts to contact the hotel by email, phone, text and WhatsApp and never got a response to anything. We arranged our own transportation. Check-in took an inordinate amount of time. The bathroom/shower had smoked glass walls which did not afford privacy. I was there with my adult daughter and we personally didn’t like this feature.
Stayed 3 nights in Mar 2025

10/10 Excellent

Donald, Holland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, good location, walkable, staff were very good. Highly recommended
Stayed 6 nights in Feb 2025

10/10 Excellent

Stanley

Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and easy access to museums
Stayed 4 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Clean, friendly, great location
Stayed 4 nights in Feb 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here recently for one night after our cruise and found it the perfect spot to enjoy a day in Santiago. It was close to some great restaurants, and an easy walk to the Hop On Hop Off bus stop near the funicular. Modern, clean rooms and very friendly and helpful staff. We are light breakfast eaters, so it was great for us, but if you would like a hearty breakfast, may not be something you like. They also arranged our cab to the airport at the end of the day and had no problem storing our bags for our day of exploring.
Stayed 1 night in Feb 2025

8/10 Good

ADELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel & central location lovely outlook onto park. Breakfast ideal for what we needed and staff kind and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mellow environment with very helpful staff. It is also well located within walking distance of a number of attractions.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel. Very friendly service. Nice area. Great breakfast. If I’m ever in Santiago again I would stay here.
Stayed 2 nights in Feb 2025

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