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Novotel Santiago Providencia

4.0 star property

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Photo gallery for Novotel Santiago Providencia

Exterior
Lobby
Exterior
Lobby sitting area
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida Holanda 222, Providencia, Santiago, Santiago, 7510084
  • Place, Costanera Center
    ‪4 min walk‬
  • Place, Vivo Panorámico
    ‪9 min walk‬
  • Place, Clínica Indisa
    ‪20 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(92 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

8.2 out of 10
Very good
(29 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed - Accessible

Standard Room, 1 Double Bed - Accessible | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed - Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santiago

Located in Providencia, Novotel Santiago Providencia is within a 10-minute walk of popular sights such as Costanera Center and Vivo Panorámico. This 178-room, 4-star hotel has conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Costanera Center - 4 min walk - 0.3 miles
  • Apoquindo - 4 min walk - 0.3 miles
  • Vivo Panorámico - 9 min walk - 0.5 miles
  • Drugstore - 11 min walk - 0.6 miles
  • Clínica Indisa - 20 min walk - 1.1 miles

Getting around

  • Tobalaba Station - 6 min walk
  • Matta Station - 8 min drive
  • Santiago Intl. Airport (SCL) - 28 min drive

Restaurants

  • ‪Los Canallas - ‬2 min walk
  • ‪Zhong Li - ‬3 min walk
  • ‪El Honesto Mike - ‬3 min walk
  • ‪Restaurante Les Casielles - ‬1 min walk
  • ‪Etienne Marcel - ‬1 min walk

About this property

Novotel Santiago Providencia

At Novotel Santiago Providencia, guests enjoy an indoor pool, a gym, and a sauna. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, a business center, and a free kid's club.
Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Minibars, laptop-compatible safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 13,900 for adults and CLP 13,900 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center

Outdoors

  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CLP 33520 per pet, per night
  • Dogs and cats only
  • Pet weight must not exceed 33 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CLP 13900 for adults and CLP 13900 for children
  • Pet fee: CLP 33520 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Santiago Providencia Hotel
Novotel Providencia Hotel
Novotel Providencia
Novotel Santiago Providencia Hotel
Novotel Santiago Providencia Santiago
Novotel Santiago Providencia Hotel Santiago

Frequently asked questions

Is free cancellation available at Novotel Santiago Providencia?

Novotel Santiago Providencia provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Novotel Santiago Providencia?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Novotel Santiago Providencia on Apr 17, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Novotel Santiago Providencia?

This hotel is situated in Providencia within a 10-minute walk of Costanera Center, Apoquindo, and Tobalaba Urban Market. You'll also find Sculpture Park and Gran Torre Santiago less than a mile away.

Is parking available on site at Novotel Santiago Providencia?

No, there isn't parking at this hotel.

Is there a spa at Novotel Santiago Providencia?

Spa services at the hotel include deep-tissue massages.

Does Novotel Santiago Providencia feature a casino at the property?

No, Novotel Santiago Providencia doesn't have a casino.

Will I find an indoor pool at Novotel Santiago Providencia?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Novotel Santiago Providencia?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Novotel Santiago Providencia have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Novotel Santiago Providencia have a restaurant that serves breakfast?

Yes, Novotel Santiago Providencia serves buffet breakfast each morning for a surcharge from its restaurant.

Will Novotel Santiago Providencia allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Novotel Santiago Providencia for a fee of CLP 33520 per pet, per night.

Does Novotel Santiago Providencia have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Novotel Santiago Providencia?

The closest major airport to Novotel Santiago Providencia is Santiago Intl. Airport (SCL), which is 14.6 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Novotel Santiago Providencia?

No, there aren't any guestrooms with balconies at Novotel Santiago Providencia.

Novotel Santiago Providencia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 999 reviews
Rating 8 - Good. 218 out of 999 reviews
Rating 6 - Okay. 55 out of 999 reviews
Rating 4 - Poor. 24 out of 999 reviews
Rating 2 - Terrible. 14 out of 999 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Karl

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Comfortable. Slept well. Overall good. Nice front desk and very helpful. Modern - definitely a 4. Room service - mehhh. You tell them that you want ketchup, they forget. You tell they you’re gonna pay in cash and they come up with no cash.
Stayed 3 nights in Feb 2026

8/10 Good

Anibal Nicolas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall, a good stay, but I was disappointed with my check-in experience. I asked the front desk to get a room away from the elevators, and they have me a room right in front. The next morning, well before check out, another front staff person have be another room far away from the elevator. Having my request ignored and having to ask again denies me from giving a higher star rating.
Stayed 4 nights in Dec 2025

8/10 Good

maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities
Lovely cleaners and staff. Quick check in and out. Perfect location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025

4/10 Poor

YU PING

Stayed 3 nights in Dec 2025

10/10 Excellent

Nimsy

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel, buen desayuno con buena variedad, buena ubicación.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tatiana

Stayed 5 nights in Nov 2025

10/10 Excellent

Alvaro

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean. Great location
Stayed 2 nights in Nov 2025

8/10 Good

Itaru

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay short term
Stayed 10 nights in Oct 2025

10/10 Excellent

S D

Stayed 4 nights in Nov 2025

10/10 Excellent

S D

Stayed 3 nights in Nov 2025

4/10 Poor

Xiao

Stayed 1 night in Nov 2025

8/10 Good

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, nice rooms, excellent breakfast. Nice location, close to the metro and several restaurants walking distance
Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and attentive during our stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

stella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and the front desk staffs are very helpful and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Youssef

Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Stayed 6 nights in Oct 2025

10/10 Excellent

Vania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very clean, great food and service
Stayed 4 nights in Oct 2025

8/10 Good

Hong Yeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here are attentive and helpful. Stayed here for our pre & post Patagonia trip.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carolina, sao paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 blocks from the Costanera mall, super conviniente… I loved my stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Carlos Rodriguez

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything was good except for one of the employees I believe her name was Christy but she was rude because she acuses me that I was reserving for one person and was other but at the time I checked in I paying for the second person but I add one more day but they never tell if the charge for it but. This person wasn’t professional because it was easy just to inform that was some amount due. Make me feel like a delinquent I was for first time in chile everything was great except for this person she was working on Friday around 4pm
Stayed 3 nights in Sep 2025

10/10 Excellent

Xiao

Stayed 1 night in Aug 2025

6/10 Okay

Stephen

Ok

It was ok. Affordable, clean, small room.
Stayed 3 nights in Sep 2025

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