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Hotel Novotel Santiago Vitacura

4.0 out of 5.0

Recent guest reviews

Located on a very practical main avenue at Vitacura, near large shopping centers and good restaurants . Clean installations and rooms, efficient and friendly staff. Easy parking on hotel. Good restaurant in house. Underpowered and noisy air conditioning system can cause poor cooling on hot days.

Stayed one night - reviews looked fine. But service on arrival was poor. They provide no assistance with luggage - and staff just stood back and watched while my 70 years old wife loaded the bags onto a trolly. It was not up the usual standard I have come to expect from this chain. Breakfast was ok - if basic. The restaurant staff were very customer focused though as was the night shift. The room are pretty tired and need renovating.

We arrived late at night after a long flight. Front desk service very efficient and welcoming. Rooms were fabulous and staff friendly and helpful. We stayed 2 nights and would use this hotel again. Only isssue 30 minutes from the airport but hotel organised transfer for $US40. The quiet was worth the trip.

Situated in a leafy and picturesque suburb with excellent views of the mountains, this hotel is in a walking distance to little shops, restaurants and public transport to the Downtown. Rooms spacious and have everything you need for a short stay. Continental breakfast included.

A very good option at its price rage, very well located in the beautiful neighborhood of Vitacura, close to the best restaurant options in Santiago (some of them you can even walk to). Large bedroom, comfortable bed. They were very kind to include a cradle in our room for our baby. Definitely will consider staying there on another trip to Santiago.

Check your price before making any reservation. In says $159, in Trip Advisor says $174 and the hotel actually charges $195! Unbelievable. It was a good stay but the rooms are not for such high price. You can barely move around and close the bathroom door.

Just moved from another hotel in Santiago to this one. The first charged me over USD 200.00 for an old, beat-up, mold-smelling room. There was no sign that the other rooms were any better. So I’ve searched TripAdvisor and chose Novotel by the reviews and the room pics from other travelers. What a difference! The room, hallways and other premises all clean, good food, friendly staff, a great SPA and gym... And for 50 bucks less! So glad to keep using Accor hotels and finding this one here! Guilherme Wadt

Nice reception, you feel well treathed, with good sorroundings and good views of the mountains. The bar and the restaurant are modern and nice, with a variety of plates and drinks (don't let to prove the wines). A very spacious room, climatized with all of the services you need during your stay. Very near to Parque Arauco Mall. It's not expensive and it worth the value that you pay. If I would go back? 100% sure.

The hotel itself is pretty nice, the breakfast exceeded my expectations as did the service. It is located in a very nice and safe area, walking distance from great dining and shopping options (huge shopping mall is nearby with premium shops). It was a bit hard to find the hairdryer, but it's there! haha

The hotel has probably been renovated few years ago. It is a good place to stay, very clean. The room are well equipped, I liked it. There is a swimming pool but not super nice in my opinion. As well you have access to a sauna. The breakfast is great, a lot of fruits.

Av Americo Vespucio Norte 1630 Santiago Region Metropolitana

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Vitacura within a short walk of Ralli Museum, Hotel Novotel Santiago Vitacura is within a mile (2 km) of other popular sights such as Parque Arauco Mall. This 4-star hotel has 144 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi. Near the airport, it's also near Bicentennial Park and KidZania Santiago.


Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service.


All of Hotel Novotel Santiago Vitacura's 144 soundproofed rooms provide minibars, coffee makers, and safes. Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include phones and desks.

Property features

Guests of Hotel Novotel Santiago Vitacura have access to an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CLP 30000 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a sauna, a rooftop terrace, and free WiFi in public areas.

Room options

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 976 reviews