NH Collection Santiago Casacostanera

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for NH Collection Santiago Casacostanera

Daily continental breakfast for a fee
Exterior
Reception
Exterior
Superior Room (View) | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Nueva Costanera 3900, Vitacura, Santiago, CL, 7550098
  • Place, Casacostanera
    ‪1 min walk‬
  • Place, Bicentennial Park
    ‪3 min walk‬
  • Place, Parque Arauco Mall
    ‪3 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Premium Room with View

  • Sleeps 2
  • Free WiFi

Superior Room with View

  • Sleeps 2
  • Free WiFi

Superior Room

  • Sleeps 2
  • Free WiFi

Superior Room

8.8 out of 10
Excellent
(15 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

Superior Room (View)

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room (View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Santiago

Located in Vitacura, NH Collection Santiago Casacostanera is adjacent to Casacostanera with other popular attractions like Parque Araucano within a couple of miles (3 km). This 4-star hotel has 84 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Santiago and also close to Parque Arauco Mall and Costanera Center.

What's nearby

  • Casacostanera - 1 min walk - 0.0 miles
  • Bicentennial Park - 3 min walk - 0.2 miles
  • Parque Arauco Mall - 3 min drive - 1.3 miles
  • Costanera Center - 3 min drive - 1.5 miles
  • Parque Araucano - 3 min drive - 1.2 miles

Getting around

  • Military Academy Station - 3 min drive
  • Hospitales Station - 10 min drive
  • Santiago Intl. Airport (SCL) - 24 min drive

Restaurants

  • ‪Carnal Prime - ‬4 min walk
  • ‪Millefleur Café Bistró - ‬2 min walk
  • ‪Pomeriggio Bistró - ‬2 min walk
  • ‪Blue Bird Cafe - ‬5 min walk
  • ‪Tamango Bar Restaurant - ‬1 min walk

About this property

NH Collection Santiago Casacostanera

Guests of NH Collection Santiago Casacostanera enjoy features like a 24-hour gym, free WiFi in public areas, and free newspapers. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 50 per vehicle. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities and a water dispenser.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, fans, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 24.50 to 26.50 per person
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycles
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegetarian breakfast available
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet, per night
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 24.5 to 26.5 per person
  • Airport shuttle fee: USD 50 per vehicle
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

NH Collection Santiago Casacostanera Hotel
Collection Casacostanera Hotel
Collection Casacostanera
NH Collection Santiago Casacostanera Hotel
NH Collection Santiago Casacostanera Santiago
NH Collection Santiago Casacostanera Hotel Santiago

Frequently asked questions

Is a free cancellation option available at NH Collection Santiago Casacostanera?

NH Collection Santiago Casacostanera provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at NH Collection Santiago Casacostanera?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at NH Collection Santiago Casacostanera on Jun 27, 2026 start from $100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to NH Collection Santiago Casacostanera?

This hotel is situated in Vitacura, just steps from Casacostanera. You'll also find Parque Arauco Mall and Costanera Center within a short drive.

Is parking available on site at NH Collection Santiago Casacostanera?

No, there isn't parking available at the hotel.

Does NH Collection Santiago Casacostanera have a casino on the premises?

No, NH Collection Santiago Casacostanera doesn't have a casino.

Will I find an indoor pool at NH Collection Santiago Casacostanera?

No, there is no indoor pool at this hotel.

Is NH Collection Santiago Casacostanera a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillow menu, a rainfall showerhead, and bathrobes.

Are there hot tubs at NH Collection Santiago Casacostanera?

No, this hotel doesn't have a spa tub.

Does NH Collection Santiago Casacostanera have a restaurant that serves breakfast?

Yes, NH Collection Santiago Casacostanera serves continental breakfast each morning for a surcharge from its restaurant.

Will NH Collection Santiago Casacostanera allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at NH Collection Santiago Casacostanera for a fee of USD 35 per pet, per night.

Are there connecting rooms at NH Collection Santiago Casacostanera?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from NH Collection Santiago Casacostanera?

The closest major airport to NH Collection Santiago Casacostanera is Santiago Intl. Airport (SCL), which is 15.2 mi away (24 minutes by car).

Are there rooms with balconies that I can book at NH Collection Santiago Casacostanera?

No, there aren't any guestrooms at NH Collection Santiago Casacostanera that offer a balcony.

NH Collection Santiago Casacostanera Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 206 out of 351 reviews
Rating 8 - Good. 74 out of 351 reviews
Rating 6 - Okay. 29 out of 351 reviews
Rating 4 - Poor. 25 out of 351 reviews
Rating 2 - Terrible. 17 out of 351 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly and helpful staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Charne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.Professional staff.Lovely rooms. Accommodating with all requests.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is impecable. The area is amazing.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, superb dining, awesome shopping
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I’ve stayed at this hotel in Santiago and my favourite in the city, great restaurant bar and attached to an outdoor shopping mall with some nice places to eat. Lots of restaurants and bars close by. The rooms are huge and very comfortable.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is amazing..... Liked everything
Stayed 7 nights in Mar 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location beautiful hotel
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and Hotel very good
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and forthcoming staff. Generous room size, clean and up to date. Quiet rooms. Liked the location forming part of the outdoor mall, offering good shopping, coffee and dining experiences.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stay when visiting Santiago!
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for fair price. Location is amazing
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to all the nice areas in Santaigo
Stayed 1 night in Feb 2024
Verified

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, surrounded by a great mall full of great restaurants and amenities. Logistically perfect for hosting, lunch, dinners and launching oneself into Santiagos business district.
Stayed 9 nights in May 2025
Verified

10/10 Excellent

Jorge Jacobo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location by some of the best shops and restaurants in Santiago
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

SONALY

Liked: Cleanliness, staff & service, property conditions & facilities
we really had a good time at NH Casacostanera,I’m back home and already miss the comfortable bed and the lemongrass smell ones left the elevator🙂
Stayed 11 nights in Jul 2025
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Santiago
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best locations in Santiago.
Verified

8/10 Good

severino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Irzio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views service and location
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to best side of Santiago! Staff was super pleasant!
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in Santiago, and we enjoyed the convenience of this location, the hotel had excellent service, and it is next to great dinning and shopping options.
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It's a great place to just sleep.
Stayed 6 nights in Jan 2022
Verified

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location. In the middle of the highest end mall in Santiago
Stayed 3 nights in Mar 2025