Mandarin Oriental, Santiago

5.0 star property
Family fun on the slopes, near Parque Arauco Mall

Choose dates to view prices

Photo gallery for Mandarin Oriental, Santiago

Panoramic Suite | Living area | Flat-screen TV
Building design
Family Suite, 2 Bedrooms | 1 bedroom, premium bedding, down comforters, minibar
Cocktail bar, pool views, open daily
Seasonal outdoor pool, pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Breakfast available
  • Bar
  • Parking included

Explore the area

View in a map
Kennedy Avenue #4601, Santiago, Region Metropolitana, 1025
  • Place, Parque Arauco Mall
    ‪6 min walk‬
  • Place, KidZania Santiago
    ‪12 min walk‬
  • Place, Costanera Center
    ‪3 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

Club Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 560 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(36 reviews)
  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(16 reviews)
  • 560 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(24 reviews)
  • 560 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • 872 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 872 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Suite

  • 1313 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Suite, Terrace

  • 1550 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 560 sq ft
  • Sleeps 2
  • 2 Queen Beds

Panoramic Suite

  • 1518 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Santiago

Located in Las Condes, Mandarin Oriental, Santiago is a leisurely stroll from popular sights such as Parque Arauco Mall and KidZania Santiago. This 310-room, 5-star hotel has conveniences like free in-room WiFi, free self parking, and a conference center.

What's nearby

  • Parque Arauco Mall - 6 min walk - 0.4 miles
  • KidZania Santiago - 12 min walk - 0.7 miles
  • Clinica Alemana - 2 min drive - 1.3 miles
  • Costanera Center - 3 min drive - 1.7 miles
  • Plaza de Armas - 8 min drive - 5.2 miles

Getting around

  • Hospitales Station - 10 min drive
  • Military Academy Station - 19 min walk
  • Santiago Intl. Airport (SCL) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Lolita Jones - ‬5 min walk
  • ‪DoubleTree by Hilton Santiago Kennedy - ‬4 min walk
  • ‪glass17 - ‬4 min walk
  • ‪renaissance sky bar - ‬3 min walk

About this property

Mandarin Oriental, Santiago

Family fun on the slopes, near Parque Arauco Mall
Mandarin Oriental, Santiago features a children's pool, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a business center, a seasonal outdoor pool, and a computer station.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, safes, and phones. Change of towels is available on request.
A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 45 for adults and USD 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Atrium
  • Matsuri
  • Origen
  • Senso

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Children's pool
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (16,738 square feet of space)

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per day, plus a one-time cleaning fee of USD 50
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 100.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 45 for adults and USD 23 for children
  • Pet fee: USD 50 per pet, per day plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from September to March.
  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hotel Santiago Mandarin Oriental
Grand Hyatt Santiago Hotel
Santiago Grand Hyatt
Grand Hyatt Santiago Hotel Santiago
Hyatt Santiago
Santiago Hyatt
Santiago Mandarin Oriental
Mandarin Oriental, Santiago Hotel
Hotel Santiago by Mandarin Oriental
Mandarin Oriental, Santiago Santiago
Mandarin Oriental, Santiago Hotel Santiago

Frequently asked questions

Are free cancellation options available at Mandarin Oriental, Santiago?

Mandarin Oriental, Santiago provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Mandarin Oriental, Santiago?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Santiago on Oct 18, 2025 start from $271.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Mandarin Oriental, Santiago?

This hotel is situated in Las Condes within a 10-minute walk of Parque Arauco Mall and Parque Araucano. You'll also find KidZania Santiago and Los Leones Golf Club less than a mile away.

Will I be able to park at Mandarin Oriental, Santiago?

Yes, self parking is offered for free at the hotel. Though parking is limited, electric car charging is also available.

Does Mandarin Oriental, Santiago feature a casino at the property?

No, Mandarin Oriental, Santiago doesn't have a casino.

Is there an indoor pool at Mandarin Oriental, Santiago?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from September until March.

Is Mandarin Oriental, Santiago good for couples?

There are many amenities for couples at this hotel, including a poolside bar and a garden-view restaurant plus some guestrooms feature fireplaces.

Does Mandarin Oriental, Santiago have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mandarin Oriental, Santiago feature a restaurant that includes a breakfast menu?

Yes, Mandarin Oriental, Santiago has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Mandarin Oriental, Santiago allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Mandarin Oriental, Santiago for a fee of USD 50 per pet, per day. The property also provides food and water bowls.

Does Mandarin Oriental, Santiago have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Mandarin Oriental, Santiago?

The closest major airport to Mandarin Oriental, Santiago is Santiago Intl. Airport (SCL), which is 15.5 mi away (27 minutes by car).

Can I book a room with a balcony at Mandarin Oriental, Santiago?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy pool or mountain views.

Does Mandarin Oriental, Santiago have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Mandarin Oriental, Santiago.