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Park Plaza Santiago

4.0 star property
Hotel with free breakfast, steps from Vivo Panorámico

Choose dates to view prices

Photo gallery for Park Plaza Santiago

Indoor pool
Lobby sitting area
Buffet
Lobby sitting area
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Gym
  • Parking included

Explore the area

Map
Av. Ricardo Lyon 207, Providencia, Santiago, Region Metropolitana, 7510190
  • Costanera Center
    ‪7 min walk‬
  • Gran Torre Santiago
    ‪12 min walk‬
  • San Cristobal Hill
    ‪6 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

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Room options

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, free cribs/infant beds

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | 1 bedroom, in-room safe, desk, free cribs/infant beds

Suite, 1 King Bed (Master)

  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | 1 bedroom, in-room safe, desk, free cribs/infant beds

Club Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Standard

1 bedroom, in-room safe, desk, free cribs/infant beds

Twin Room Standard

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Master

1 bedroom, in-room safe, desk, free cribs/infant beds

Suite Master

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Superior

1 bedroom, in-room safe, desk, free cribs/infant beds

Double Room Superior

  • Sleeps 2

View all photos for Room Standard

1 bedroom, in-room safe, desk, free cribs/infant beds

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Superior

1 bedroom, in-room safe, desk, free cribs/infant beds

Single Room Superior

  • Sleeps 1

View all photos for Suite Junior

1 bedroom, in-room safe, desk, free cribs/infant beds

Suite Junior

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Standard

1 bedroom, in-room safe, desk, free cribs/infant beds

Single Room Standard

  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Santiago

Located in Providencia, Park Plaza Santiago is adjacent to Vivo Panorámico and within a 10-minute walk of other popular attractions like Sculpture Park. This 4-star hotel has 104 guestrooms and offers free in-room WiFi, free self parking, and a gym.

What's nearby

  • Costanera Center - 7 min walk - 0.4 miles
  • Gran Torre Santiago - 12 min walk - 0.7 miles
  • Medical Center Hospital Worker - 4 min drive - 2.5 miles
  • Parque Arauco Mall - 4 min drive - 2.9 miles
  • San Cristobal Hill - 6 min drive - 1.7 miles

Getting around

  • Los Leones Station - 2 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 26 min drive

Restaurants

  • ‪Elkika Ilmenau - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Carl's Jr - ‬3 min walk
  • ‪Dominó Guardia Vieja - ‬2 min walk
  • ‪Almacén Cafeteria Riel - ‬2 min walk

About this property

Park Plaza Santiago

Hotel with free breakfast, steps from Vivo Panorámico
Park Plaza Santiago features a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this boutique hotel include a business center, laundry facilities, and wedding services.
TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include MP3 docks, hair dryers, and safes.
Recreational amenities at the hotel include a fitness center.

Languages

English, Portuguese, Spanish

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Exterior

Hotel Bonaparte Boutique

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  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 521 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Park Lane

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1990
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • MP3 dock
  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 110 per pet, per stay, plus a deposit of USD 20 per night
  • Service animals exempt from fees

Children and extra beds

  • Children 8 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 45.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 20 per night
  • Pet fee: USD 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Hotel Santiago Park Plaza
Santiago Park Plaza
Hotel Park Plaza Santiago
Park Plaza Santiago Hotel
Park Plaza Santiago Hotel
Park Plaza Santiago Santiago
Park Plaza Santiago Hotel Santiago

Frequently asked questions

Are free cancellation options available at Park Plaza Santiago?

Park Plaza Santiago provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do near Park Plaza Santiago?

This hotel is situated in Providencia, just steps from Vivo Panorámico and Drugstore, and within a short walk of Costanera Center. You'll also find Plaza de Armas and Parque Arauco Mall within a short drive.

Is parking available on site at Park Plaza Santiago?

Yes, self parking is offered for free at the hotel.

Does Park Plaza Santiago feature a casino at the property?

No, Park Plaza Santiago doesn't have a casino.

Is there an indoor pool at Park Plaza Santiago?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Park Plaza Santiago?

This boutique hotel offers many amenities for couples, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at Park Plaza Santiago?

No, this hotel doesn't have a spa tub.

Does Park Plaza Santiago have a restaurant that serves breakfast?

Yes, Park Plaza Santiago serves free buffet breakfast at Park Lane each morning.

Does Park Plaza Santiago allow pets to stay for free?

Although they can't stay for free, pets are welcome at Park Plaza Santiago for a fee of USD 110 per pet, per stay. A deposit of USD 20 per night is collected.

Are there connecting rooms at Park Plaza Santiago?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Park Plaza Santiago?

The closest major airport to Park Plaza Santiago is Santiago Intl. Airport (SCL), which is 13.8 mi away (26 minutes by car).

Can I book a room with a balcony at Park Plaza Santiago?

No, there aren't any guestrooms with balconies at Park Plaza Santiago.

Does Park Plaza Santiago have a wedding venue?

Take advantage of the wedding venue at Park Plaza Santiago if you plan to say "I do" during your trip.

Park Plaza Santiago Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 385 out of 917 reviews
Rating 8 - Good. 326 out of 917 reviews
Rating 6 - Okay. 127 out of 917 reviews
Rating 4 - Poor. 55 out of 917 reviews
Rating 2 - Terrible. 24 out of 917 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Toanya Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was amazing and very helpful. A special thank you to Pablo at the front desk who really went above and beyond to assist us. Nice choices for breakfast as well.
Stayed 1 night in Mar 2025

8/10 Good

Ruth, Lincoln

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice set up for dining, staff courteous and helpful
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful front desk staff
Stayed 1 night in Mar 2025

8/10 Good

John

Stayed 3 nights in Mar 2025

6/10 Okay

Marc, Sydney Olympic Park

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed at the Park Palace Santiago—common areas were dated but comfortable enough. The rooftop pool was the highlight, perfect for unwinding with a great view. Unfortunately, the rooms felt very old and definitely need a serious update. Decent stay overall, but the place is showing its age.
Stayed 3 nights in Mar 2025

8/10 Good

FERNANDO

gg
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and helpful. Room was not ready when we arrived but we knew we would have to wait. Breakfast is very good. One of our family members had her purse stolen. Only then did the staff member not become helpful. They wouldn’t call the police and ask them to come to the hotel. Only told us to go to police station. This was the only time they weren’t helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place with a great breakfast and comfortable bed
Stayed 3 nights in Feb 2025

10/10 Excellent

Angela Soledad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angela Reyes Review

It was amazing. Staff very friendly and helpful.
Stayed 23 nights in Feb 2025

6/10 Okay

Xiaoqun

Disliked: Property conditions & facilities, room comfort
Can’t believe this is a 4 star hotel in terms of quality and supply.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gonzalo

Stayed 1 night in Feb 2025

10/10 Excellent

Guillermo E

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena estadia

Todo muy bien
Stayed 2 nights in Jan 2025

4/10 Poor

Bijan

Business traveler
Disliked: Property conditions & facilities
The first night, when I checked in the room wasn't cleaned. I went to take a shower, then I noticed there were no trawls in the bathroom at all.
Stayed 5 nights in Jan 2025

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Great stay at the Park Plaza. Location in Providencia is terrific and much safer than downtown. Lots to do and very clean. Breakfast was great too.
Stayed 2 nights in Jan 2025

6/10 Okay

Jose

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet did not work properly, I asked for maintenance, they could not fixed
Stayed 1 night in Dec 2024

2/10 Terrible

Christian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is a scam. Not sure why it has soo many good reviews but it doesn't deserve it. Everything on the room is old, dirty and falling apart. The front desk staff is nice and helpfull but other than than that, the hotel is falling apart. I stayed for 4 days and only requested clening services once. And the lady didn't give us any towels or soap, I jave to go to the front desk and request it. There was mold all around the toilet, shower and sink. The floor carpet was sticky. The courtains were falling. The pipes will breat out a bad smell at nigth.....like I said , nothing like the pictures they show you on Expedia.
Stayed 4 nights in Dec 2024

4/10 Poor

Eduardo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Eduardo

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Really old infrastructure

The room was outdated and poorly maintained. I stayed in a two-person room, but they provided only a tiny bar of soap. The bathroom fixtures were old and defective, and the furniture was also outdated and in poor condition. Towels were old the air sextractor was old and noisy.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Something was wrong with the toilet; it needed multiple attempts to flush. The restaurant once didn’t open on time for breakfast as scheduled, which caused inconvenience for several guests
Stayed 6 nights in Nov 2024

10/10 Excellent

Guillermo E

Stayed 1 night in Dec 2024

4/10 Poor

Christopher

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
While the hotel is located in a great location, the housekeeping for the rooms was very poor with minimal cleaning done. As well, the overall conditions of the room was rundown, with the AC leaking into the carpet after a few hours and the smell of mold in the room. Service in the restaurant was lacking - disinterested staff and the buffet breakfast was often out of many dishes. All in all not worth the amount charged.
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good. Would definitely stay there again.
Stayed 6 nights in Nov 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Maria

Traveled with family
Disliked: Staff & service, amenities
I stood in this hotel, 4 nights. I went in the pool to take a swim, and then I couldn't get out because they didn't have a ladder. They had to stick a step ladder inside the pool so I could get out. The staff in the breakfast area are very rude. They don't say good morning, What's your room number without a smile?They don't even want to take care of you. When you ask them a question.. No one in this hotel seems to care.They lack a lot of customer service skills. They reduce the lobby area and put a lot of table so they could rent it out for events and it gets extremely loud.
Stayed 3 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the hotel, full of avenues with beautiful trees, hidden modern low rise condominiums and colonial houses, is charming…..Providencia
Stayed 1 night in Oct 2024

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