InterContinental Santiago4.5 out of 5.0
Recent guest reviews
The Hotel staff was not very helpful, nobody offered to help with my luggage, and the bathroom shower was leaking water. The receptionist even corrected me in my English pronunciation which was totally uncalled for I'm a native speaking English American.
Staff was awwsome. Hotel design was nice but not very modern. The location was towards the edge of the city and while in a new section of town with modern Hi rise buildings, was suited more for the business traveler, rather than tourists. Providencia location of Santiago, located not to far away is much better for restaurants, shopping, and night life. All in all a very nice Hotel for the price.
Great hotel, great staff. I stayed at the club towers. Very modern and clean rooms. Will def recommend.
Everything about our stay at the InterContinental Hotel in Santiago, Chile was great. We had requested they send a taxi to the airport to meet our flight--the driver was there waiting with our name on a board. The restaurants were great. The breakfast buffet included a large bowl of bing cherries--fabulous. The bell staff helped us with contacts and transportation arranged over the internet prior to our stay. My husband left his brief case in the lobby, and they found and held it until his return. Everyone was just marvelous.
The service is very good, and it gets better if you stays at the club tower, which has upgraded rooms and service!!. the hotel is situated at a perfect location, walking distance to very good restaurants.
We stayed at the Intercontinental over the Christmas holidays and found the price was a better deal than a tiny, established Chilean hotel! Will definitely return and would recommend to all.
The Santiago Intercontinental provided excellent service, beautiful public areas, a large, comfortable room and a good location. My wife and I found the staff extremely friendly and helpful in every way. Although the hotel is adjacent to several large construction sites, part of the booming Las Condes area, there are numerous restaurants and shops nearby. Moreover, Santiago's excellent subway, which can quickly take you almost anywhere in the city, is only a few blocks away; from there you can reach the center of the city in about 15 minutes.
Located on a major downtown street with major new construction surrounding the hotel. Lots of traffic and not quite near good shopping.
We stayed at The InterContinental in Santiago, Chile for 8 nights. The Concierge, was so very helpful in arranging a couple of our side trips. The staff is so eager to be of assistance. The only downside for me was that it was a soft bed. Other than that, everything worked fine. The Bice Restaurant, which has locations around the world, was excellent. Room service was efficient and very good as well. There is construction EVERYWHERE in Santiago, so you have to contend with some unappealing sites next door and all around the city. However, it is within walking distance to the metro, shops and a good breakfast place called Melbas. Don't bother with the breakfast at the hotel, it's expensive and the eggs on the buffet table are very soupy. We are two women who would stay there again. We felt safe and well attended to.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 287 reviews