Attractive decor, spacious room(handicap accessible?). Big problem was lack of hot water. Other travelers said to let the water run for 10 minutes, but ours never became hot -just lukewarm.
The Hotel staff was not very helpful, nobody offered to help with my luggage, and the bathroom shower was leaking water. The receptionist even corrected me in my English pronunciation which was totally uncalled for I'm a native speaking English American.
Staff was awwsome. Hotel design was nice but not very modern. The location was towards the edge of the city and while in a new section of town with modern Hi rise buildings, was suited more for the business traveler, rather than tourists. Providencia location of Santiago, located not to far away is much better for restaurants, shopping, and night life. All in all a very nice Hotel for the price.
Great hotel, great staff. I stayed at the club towers. Very modern and clean rooms. Will def recommend.
Everything about our stay at the InterContinental Hotel in Santiago, Chile was great. We had requested they send a taxi to the airport to meet our flight--the driver was there waiting with our name on a board. The restaurants were great. The breakfast buffet included a large bowl of bing cherries--fabulous. The bell staff helped us with contacts and transportation arranged over the internet prior to our stay. My husband left his brief case in the lobby, and they found and held it until his return. Everyone was just marvelous.
The service is very good, and it gets better if you stays at the club tower, which has upgraded rooms and service!!. the hotel is situated at a perfect location, walking distance to very good restaurants.
We stayed at the Intercontinental over the Christmas holidays and found the price was a better deal than a tiny, established Chilean hotel! Will definitely return and would recommend to all.
The Santiago Intercontinental provided excellent service, beautiful public areas, a large, comfortable room and a good location. My wife and I found the staff extremely friendly and helpful in every way. Although the hotel is adjacent to several large construction sites, part of the booming Las Condes area, there are numerous restaurants and shops nearby. Moreover, Santiago's excellent subway, which can quickly take you almost anywhere in the city, is only a few blocks away; from there you can reach the center of the city in about 15 minutes.
Located in Las Condes, InterContinental Santiago, an IHG Hotel is within a 10-minute stroll of sights such as Peru Plaza and Costanera Center. This 382-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a gym.
Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 10:30 AM.
Guests can expect WiFi and 42-inch LED TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and bathrobes. Other standard amenities include minibars, espresso makers, and safes. Housekeeping is available on request.
Guests of InterContinental Santiago, an IHG Hotel enjoy a full-service spa, an indoor pool, and a gym. If you drive, self parking is USD 25 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 50 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this ski hotel include a sauna, WiFi in public areas, and meeting rooms.
Attractive decor, spacious room(handicap accessible?). Big problem was lack of hot water. Other travelers said to let the water run for 10 minutes, but ours never became hot -just lukewarm.
The Hotel staff was not very helpful, nobody offered to help with my luggage, and the bathroom shower was leaking water. The receptionist even corrected me in my English pronunciation which was totally uncalled for I'm a native speaking English American.
Staff was awwsome. Hotel design was nice but not very modern. The location was towards the edge of the city and while in a new section of town with modern Hi rise buildings, was suited more for the business traveler, rather than tourists. Providencia location of Santiago, located not to far away is much better for restaurants, shopping, and night life. All in all a very nice Hotel for the price.
Great hotel, great staff. I stayed at the club towers. Very modern and clean rooms. Will def recommend.
Everything about our stay at the InterContinental Hotel in Santiago, Chile was great. We had requested they send a taxi to the airport to meet our flight--the driver was there waiting with our name on a board. The restaurants were great. The breakfast buffet included a large bowl of bing cherries--fabulous. The bell staff helped us with contacts and transportation arranged over the internet prior to our stay. My husband left his brief case in the lobby, and they found and held it until his return. Everyone was just marvelous.
The service is very good, and it gets better if you stays at the club tower, which has upgraded rooms and service!!. the hotel is situated at a perfect location, walking distance to very good restaurants.
We stayed at the Intercontinental over the Christmas holidays and found the price was a better deal than a tiny, established Chilean hotel! Will definitely return and would recommend to all.
The Santiago Intercontinental provided excellent service, beautiful public areas, a large, comfortable room and a good location. My wife and I found the staff extremely friendly and helpful in every way. Although the hotel is adjacent to several large construction sites, part of the booming Las Condes area, there are numerous restaurants and shops nearby. Moreover, Santiago's excellent subway, which can quickly take you almost anywhere in the city, is only a few blocks away; from there you can reach the center of the city in about 15 minutes.
Thank you very much for sharing your experience at InterContinental SANTIAGO!!! The feedback from our guests is extremely valuable to us and makes us better every day! At InterContinental Santiago we always aspire to aim higher and we seek to deliver the best quality of service to our guests. Our goal is to create great hotels that our guests love and when we receive positive feedback like yours it reinforces us that we are on the right path! We hope to see you again soon! Thank you so much for your time!