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InterContinental Santiago

4.5 out of 5.0

Recent guest reviews

When you get there, the look and feel is telling you "We're all about luxury" but you start walking to your room, it is just an ok hotel. It's clean, nice, warm, smell good, everything ok! But, don't get trick by the first sight. Nice meal, nice restaurant, not the best around but nice. The whole thing is good, but in my opinion, overpriced. Charged you as a luxury, NOT luxury at all.

Great hotel close to costanera center. Breakfast selection was fantastic with many options (cereal, eggs, fruit, pasteles, ham, etc). Would go back. Only downside was one of the elevators at the back of the hotel did not stop on 6th floor.

This is a very good hotel, although it is lacking of maintenance in some areas of rooms (ie bathrooms). Nothing functional but cosmetic given the years of operation. Location is great and close to banks, business, retaurants, etc. Access and parking is a little difficult, and also you have to pay for parking even if you are a guest which I think it is unneccesary. Stuff is very friendly and has some very good inside restaurants. It also has some quiet spaces for meetings.

Just a quick note to say thanks to the great staff at the Intercontinental Hotel in Santiago. This is my 3rd or 4th time to stay there. The staff are great at helping with all your requirements. The breakfast in the Club lounge is a great way to start the day. The location is perfect for my business in Santiago. Ed Carr

If I had not seen the sign outside , I would have never expected this was an Intercontinental. It is in desperate need of a total makeover. The first room they gave me had stains on the carpet and chairs. The wallpaper was stained and peeling off the walls and the bathroom floor appeared dirty to me. I did complain about the condition of the room and they moved me to a larger room which had the same carpet and wallpaper, but at least the room was cleaner and their were no visible stains.

10/10 for the new, modern rooms. Had an amazing suite which rivaled some of the best hotels I've stayed in around the world. Staff were fantastic, happy and helpful in general. The club lounge is fantastic - great food selections in the evening, nice wines and other drinks too - and the staff in there are really friendly too. Pool upstairs is small, but has great views out over Santiago's financial district. Definitely going to stay here again.

Comfortable rooms, well located, nice breakfast but taxi services is costing more than double of normal taxi services Ordered a taxi for facilities close to airport cost 50000 pesos chilenos (4 people without suitcases) Day later, same service from street taxi cost 20000 pesos chilenos. Even if request was made to hotel, cost was reduced only by 5000 pesos chilenos. Cost was not provided when taxi was requested at hotel reception. By the way, it was clear stated that passengers were not with suitcas

I stayed at the InterContinental Santiago while on a business trip. I found the location excellent, the mall is a few blocks away (easy walk), which was especially helpful since our luggage arrived a few days late from Peru. There are excellent restaurants in the area, which is great when traveling on business. The hotel's breakfast was excellent, the staff very friendly and helpful and the facilities at the hotel great. The hotel booked us taxis whenever we needed to travel a bit further, which helped a lot since we dont speak much Spanish. Overall a great hotel to stay, especially for business travellers.

The service I received at the hotel during my stay was excellent specially From the Priority Club personnel , as well as from the room service people. The only thing I suggest you should improve is the Gym which in summer is very hot and the equipment is outdated.

I took a quick trip to Santiago, Chile for a nice getaway and to taste some wonderful wines. I made a reservation with The Intercontinental Hotel in Santiago. I had a wonderful two room suite and on the club level as well. This is pretty much normal for how I book with this chain and I am never disappointed. They went out of their way to handle any needs I might have and their level of service is first rate. The club was exceedingly nice with wonderful wines and food that I enjoyed on every visit. The girls that work there are also very nice and also quite helpful. The desk also was quite helpful in booking my trips and tours. They arranged my airport transportation which was also quite convenient. The hotel itself is quite elegant and is in beautiful condition. It's right in the middle of downtown so the location is about as nice as you will find. It's a fairly large property and the club is a bit of a hike to find but once you get oriented in the hotel it's not a problem. I just think this is a fine world class hotel with the same world class guest services that make any stay just that much nicer. I also thought this was an excellent value for the price as well.

Av. Vitacura 2885 Santiago Region Metropolitana

Hotel highlights

  • Onsite dining
  • Indoor pool
  • Fitness center
  • 24-hour business center

InterContinental Santiago places you within a 10-minute stroll of Uruguay Park and Peru Plaza. This 4.5-star hotel has 381 rooms and welcomes guests with 4 restaurants, an indoor pool, and a fitness center. It's in central Santiago and also a short walk from Costanera Center and Sculpture Park.


Relish the Mediterranean cuisine at Terranée, one of 4 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


InterContinental Santiago's 381 soundproofed rooms provide iPod docks, minibars, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer rainfall showers, hair dryers, and slippers. Other amenities include safes, phones, and ironing boards.

Property features

At InterContinental Santiago, guests enjoy an indoor pool, a fitness center, and a sauna. Parking is USD 25 per day (USD 25 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 50 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include WiFi in public areas, 19 meeting rooms, and a conference center.

Room options

Deluxe Room, 2 Twin Beds

Twin 2 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Club Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

70.0% of guests recommend this hotel

Total of 436 reviews