Skip to main content
Beginning of main content

Recent guest reviews

Attractive decor, spacious room(handicap accessible?). Big problem was lack of hot water. Other travelers said to let the water run for 10 minutes, but ours never became hot -just lukewarm.

The Hotel staff was not very helpful, nobody offered to help with my luggage, and the bathroom shower was leaking water. The receptionist even corrected me in my English pronunciation which was totally uncalled for I'm a native speaking English American.

Staff was awwsome. Hotel design was nice but not very modern. The location was towards the edge of the city and while in a new section of town with modern Hi rise buildings, was suited more for the business traveler, rather than tourists. Providencia location of Santiago, located not to far away is much better for restaurants, shopping, and night life. All in all a very nice Hotel for the price.

Great hotel, great staff. I stayed at the club towers. Very modern and clean rooms. Will def recommend.

Everything about our stay at the InterContinental Hotel in Santiago, Chile was great. We had requested they send a taxi to the airport to meet our flight--the driver was there waiting with our name on a board. The restaurants were great. The breakfast buffet included a large bowl of bing cherries--fabulous. The bell staff helped us with contacts and transportation arranged over the internet prior to our stay. My husband left his brief case in the lobby, and they found and held it until his return. Everyone was just marvelous.

The service is very good, and it gets better if you stays at the club tower, which has upgraded rooms and service!!. the hotel is situated at a perfect location, walking distance to very good restaurants.

We stayed at the Intercontinental over the Christmas holidays and found the price was a better deal than a tiny, established Chilean hotel! Will definitely return and would recommend to all.

The Santiago Intercontinental provided excellent service, beautiful public areas, a large, comfortable room and a good location. My wife and I found the staff extremely friendly and helpful in every way. Although the hotel is adjacent to several large construction sites, part of the booming Las Condes area, there are numerous restaurants and shops nearby. Moreover, Santiago's excellent subway, which can quickly take you almost anywhere in the city, is only a few blocks away; from there you can reach the center of the city in about 15 minutes.

Located on a major downtown street with major new construction surrounding the hotel. Lots of traffic and not quite near good shopping.

We stayed at The InterContinental in Santiago, Chile for 8 nights. The Concierge, was so very helpful in arranging a couple of our side trips. The staff is so eager to be of assistance. The only downside for me was that it was a soft bed. Other than that, everything worked fine. The Bice Restaurant, which has locations around the world, was excellent. Room service was efficient and very good as well. There is construction EVERYWHERE in Santiago, so you have to contend with some unappealing sites next door and all around the city. However, it is within walking distance to the metro, shops and a good breakfast place called Melbas. Don't bother with the breakfast at the hotel, it's expensive and the eggs on the buffet table are very soupy. We are two women who would stay there again. We felt safe and well attended to.

Av. Vitacura 2885 Santiago Region Metropolitana

Hotel highlights

  • Walking distance to Costanera Center
  • Onsite dining
  • Indoor pool
  • Fitness center

Costanera Center is a short stroll from InterContinental Santiago, and other popular attractions like Clinica Santa Maria are within a few miles (5 km). This 381-room, 4-star hotel welcomes guests with conveniences like an indoor pool, a fitness center, and a 24-hour business center.


Dining

Relish the Mediterranean cuisine at Terranée, one of 4 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

InterContinental Santiago's 381 soundproofed rooms provide iPod docks, minibars, and coffee makers. Guests can expect WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and slippers. Safes, phones, and ironing boards are other standard amenities.


Property features

Guests of InterContinental Santiago have access to an indoor pool, a fitness center, and a sauna. Parking is USD 25 per day (USD 25 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 50 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this ski hotel include WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Deluxe Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Standard Room

2 Twin Beds | Sleeps 2

Executive Suite

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for InterContinental Santiago

Couples (6) Business (1) Family (1) Other (1)
3
Friends

Attractive decor, spacious room(handicap accessible?). Big problem was lack of hot water. Other travelers said to let the water run for 10 minutes, but ours never became hot -just lukewarm.

By on Mar 14, 2019

Review comment responded on Mar 29, 2019

Thank you very much for sharing your experience at InterContinental SANTIAGO!!! The feedback from our guests is extremely valuable to us and makes us better every day! At InterContinental Santiago we always aspire to aim higher and we seek to deliver the best quality of service to our guests. Our goal is to create great hotels that our guests love and when we receive positive feedback like yours it reinforces us that we are on the right path! We hope to see you again soon! Thank you so much for your time!

2

not recommended

Family

The Hotel staff was not very helpful, nobody offered to help with my luggage, and the bathroom shower was leaking water. The receptionist even corrected me in my English pronunciation which was totally uncalled for I'm a native speaking English American.

By on Mar 25, 2013

4

nice hotel at a fair price

Couples

Staff was awwsome. Hotel design was nice but not very modern. The location was towards the edge of the city and while in a new section of town with modern Hi rise buildings, was suited more for the business traveler, rather than tourists. Providencia location of Santiago, located not to far away is much better for restaurants, shopping, and night life. All in all a very nice Hotel for the price.

By on Jan 14, 2013

5

intercontinental santiago

Business

Great hotel, great staff. I stayed at the club towers. Very modern and clean rooms. Will def recommend.

By on Jul 18, 2012

5

wonderful experience

Couples

Everything about our stay at the InterContinental Hotel in Santiago, Chile was great. We had requested they send a taxi to the airport to meet our flight--the driver was there waiting with our name on a board. The restaurants were great. The breakfast buffet included a large bowl of bing cherries--fabulous. The bell staff helped us with contacts and transportation arranged over the internet prior to our stay. My husband left his brief case in the lobby, and they found and held it until his return. Everyone was just marvelous.

By on Feb 11, 2012

5

excellent, for business and vacation!

Couples

The service is very good, and it gets better if you stays at the club tower, which has upgraded rooms and service!!. the hotel is situated at a perfect location, walking distance to very good restaurants.

By on Jan 12, 2012

4

good value and high quality

Couples

We stayed at the Intercontinental over the Christmas holidays and found the price was a better deal than a tiny, established Chilean hotel! Will definitely return and would recommend to all.

By on Jan 2, 2012

5

outstanding hotel; reasonable price

Couples

The Santiago Intercontinental provided excellent service, beautiful public areas, a large, comfortable room and a good location. My wife and I found the staff extremely friendly and helpful in every way. Although the hotel is adjacent to several large construction sites, part of the booming Las Condes area, there are numerous restaurants and shops nearby. Moreover, Santiago's excellent subway, which can quickly take you almost anywhere in the city, is only a few blocks away; from there you can reach the center of the city in about 15 minutes.

By on Jul 18, 2009

4

near american embassy

Other

Located on a major downtown street with major new construction surrounding the hotel. Lots of traffic and not quite near good shopping.

By on Jan 6, 2009

5

a good central location

Couples

We stayed at The InterContinental in Santiago, Chile for 8 nights. The Concierge, was so very helpful in arranging a couple of our side trips. The staff is so eager to be of assistance. The only downside for me was that it was a soft bed. Other than that, everything worked fine. The Bice Restaurant, which has locations around the world, was excellent. Room service was efficient and very good as well. There is construction EVERYWHERE in Santiago, so you have to contend with some unappealing sites next door and all around the city. However, it is within walking distance to the metro, shops and a good breakfast place called Melbas. Don't bother with the breakfast at the hotel, it's expensive and the eggs on the buffet table are very soupy. We are two women who would stay there again. We felt safe and well attended to.

By on Sep 27, 2008

url importing http://www.orbitz.com/Santiago-Hotels-InterContinental-Santiago.h82929-p2.Hotel-Reviews
There was an error importing /Santiago-Hotels-InterContinental-Santiago.h82929-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Santiago-Hotels-InterContinental-Santiago.h82929-p2.Hotel-Reviews