Solace Hotel Santiago

4.0 star property
Mountain ski retreat with restaurant and bar/lounge
VIP Access

Choose dates to view prices

Photo gallery for Solace Hotel Santiago

Seasonal outdoor pool
Poolside bar
Property entrance
Interior entrance
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

View in a map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000
  • Place, Costanera Center
    ‪12 min walk‬
  • Place, Palacio de la Moneda
    ‪5 min drive‬
  • Place, San Cristobal Hill
    ‪6 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Double Room

  • 312 sq ft
  • Sleeps 3

Twin Room

  • 312 sq ft
  • Sleeps 2

Suite

  • 452 sq ft
  • Sleeps 3

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(90 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 290 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Suite

9.6 out of 10
Exceptional
(29 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Santiago

Located in Providencia within a mile (2 km) of Clinica Santa Maria, Solace Hotel Santiago is within a few miles (5 km) of other popular sights such as Santiago Town Square. This 4-star hotel has 108 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Costanera Center - 12 min walk - 0.7 miles
  • Santiago Town Square - 5 min drive - 2.8 miles
  • Palacio de la Moneda - 5 min drive - 3.0 miles
  • San Cristobal Hill - 6 min drive - 1.5 miles
  • Julio Martinez Pradanos National Stadium - 7 min drive - 3.6 miles

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 17 min drive

Restaurants

  • ‪Lomit's - ‬7 min walk
  • ‪La Bifería - ‬7 min walk
  • ‪Juan Valdez Café - ‬7 min walk
  • ‪La Pizza Nostra - ‬7 min walk
  • ‪Sangucados - ‬8 min walk

About this property

Solace Hotel Santiago

Mountain ski retreat with restaurant and bar/lounge
Guests staying at Solace Hotel Santiago enjoy a 24-hour gym, a rooftop terrace, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 75 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this ski hotel include a conference center, a business center, and a seasonal outdoor pool.
Guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, espresso makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available for a fee: USD 15 for adults and USD 15 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Zafferano

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 75 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from November to April.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

Are free cancellation options available at Solace Hotel Santiago?

Solace Hotel Santiago provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Solace Hotel Santiago?

As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at Solace Hotel Santiago on Nov 1, 2025 start from $127.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Solace Hotel Santiago?

This hotel is situated in Providencia within a 10-minute walk of Municipal Market of Providencia, Drugstore, and Sculpture Park. You'll also find Costanera Center and Palacio de la Moneda within a short drive.

Is parking available on site at Solace Hotel Santiago?

Yes, secured self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Is there a spa available at Solace Hotel Santiago?

Spa services at the hotel include deep-tissue massages.

Does Solace Hotel Santiago have a casino at the property?

No, Solace Hotel Santiago doesn't have a casino.

Is there an indoor pool at Solace Hotel Santiago?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from November until April.

What do couples enjoy most about Solace Hotel Santiago?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as a poolside bar.

Are there hot tubs at Solace Hotel Santiago?

No, this hotel doesn't have a spa tub.

Does Solace Hotel Santiago have a restaurant with a breakfast menu?

Yes, Solace Hotel Santiago has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Does Solace Hotel Santiago allow pets to stay for free?

No, pets aren't allowed at Solace Hotel Santiago though service animals are welcome.

Are there connecting rooms at Solace Hotel Santiago?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Solace Hotel Santiago?

The closest major airport to Solace Hotel Santiago is Santiago Intl. Airport (SCL), which is 13.1 mi away (17 minutes by car).

Are there rooms with balconies at Solace Hotel Santiago?

No, there aren't any guestrooms with balconies at Solace Hotel Santiago.

Solace Hotel Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 799 out of 1015 reviews
Rating 8 - Good. 154 out of 1015 reviews
Rating 6 - Okay. 33 out of 1015 reviews
Rating 4 - Poor. 19 out of 1015 reviews
Rating 2 - Terrible. 10 out of 1015 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JULIANO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Leroy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I were celebrating our 4th wedding anniversary and we decided to make Solace our stay of choice, the staff was very customer friendly and even though we spoke English they made sure the information provided was clear and precise, a big thank you to our room maid Nicole she made sure our room was properly clean, overall it’s a 5 star rating for us and we would definitely book our stay at SOLACE again it was a great experience.
Stayed 5 nights in Jul 2025

10/10 Excellent

Behdad

Liked: Cleanliness, amenities, property conditions & facilities
Good location and friendly staff
Stayed 7 nights in Jul 2025

10/10 Excellent

Claudemir

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Brad

Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly, Sugar Grove

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in great location by restaurants and stores. The train is nearby. All the main sites we visited didn't take long to walk too. The room was comfortable, spacious, and clean. Staff was extremely helpful and friendly. Great breakfast selection which is included with your stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kimberly, Sugar Grove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that is located in a great area. There are several restaurants and stores. We walked everywhere and didn't feel it was far from anything. The room was spacious, clean, and comfortable. They provide free water and soda in the room along with breakfast every morning with many options. The staff is friendly and helpful with any questions.
Stayed 1 night in Jul 2025

8/10 Good

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

madison

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Muchas gracias una y mil a toda la gente que le he conocido acá. Estoy infinitamente agradecido a Alvaro, Anderson, Axel, Brandon, Carla, Claudia, Diana, Emilio, Felipe y Felipe, Fernanda, Paola, Paz y Paz, Patricio, Roberto, Salvador y Yasna
Stayed 4 nights in Jun 2025

8/10 Good

Angelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, bad internet, restaurant is a no-go

Stay was good, except for the lunch at the root top restaurant (food was not that good) and except for the internet/wifi access (tooooooo slow).
Stayed 8 nights in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

WALTER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Wonderful Stay at Hotel Solace – With Just a Few Suggestions… We had a truly lovely stay at Hotel Solace in Santiago. The hotel is beautifully decorated, ideally located - close to everything we needed, yet still felt peaceful and tucked away - and the staff was exceptional. Every team member we interacted with was kind, attentive, and went above to make our stay enjoyable. Our room was fantastic. It featured a lovely view, a very comfortable bed, and high-quality linens that made it feel like a true retreat. The only minor issues we noted were in the bathroom: the shower drain cover was loose, and the toilet seat was a bit worn. These are small things that, if addressed, would make the experience even better. We also enjoyed a delicious breakfast on the morning of our arrival. The food was good, especially the eggs made to order, which came out hot and fresh. However, some of the pre-prepared items like sausages and scrambled eggs on the buffet could have been kept warmer. It’s a minor improvement I’d recommend to enhance the meal experience. A standout perk was the Lavazza coffee - available 24/7 in the lobby, and also in your room with a convenient Lavazza K-Cup machine. It was such a treat and truly appreciated by coffee lovers like us! Despite the few suggestions, none of them took away from our overall experience. We would absolutely return to Hotel Solace on our next trip to Santiago and happily recommend it to others looking for a stylish, comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Felipe Bueno

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente local, quarto muito bom. Vista maravilhosa da academia e rooftop.
Stayed 2 nights in Jun 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização, atendimento... Super recomendo
Stayed 1 night in Jun 2025

10/10 Excellent

Marcelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Staff super friendly, neighborhood is perfect, good breakfast, nice amenities
Stayed 2 nights in Jun 2025

8/10 Good

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good service
Stayed 3 nights in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Marcelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great choose

Great hotel with a friendly staff and nice amenities, room is spacious and comfortable enough, fitness room in the top es really good and location is unbeatable
Stayed 4 nights in May 2025

10/10 Excellent

Ho Sik

Stayed 3 nights in May 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Marcela

Stayed 5 nights in May 2025

10/10 Excellent

Jay W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2025