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Solace Hotel Santiago

4.0 star property
Mountain ski retreat with restaurant and bar/lounge
VIP Access

Choose dates to view prices

Photo gallery for Solace Hotel Santiago

Terrace/patio
Bar (on property)
Interior
Lobby sitting area
Porch

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000
  • Place, Sculpture Park
    ‪3 min walk‬
  • Place, Clínica Indisa
    ‪9 min walk‬
  • Place, Costanera Center
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Double Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Double Room

  • 312 sq ft
  • Sleeps 3

View all photos for Twin Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Twin Room

  • 312 sq ft
  • Sleeps 2

View all photos for Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite

  • 452 sq ft
  • Sleeps 3

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(96 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 290 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite

Premium Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Suite

9.6 out of 10
Exceptional
(30 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santiago

Located in Providencia within 2 miles (3 km) of Clinica Santa Maria, Solace Hotel Santiago is within a few miles (5 km) of other popular sights such as San Cristobal Hill. This 4-star hotel has 108 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Sculpture Park - 3 min walk - 0.2 miles
  • Clínica Indisa - 9 min walk - 0.5 miles
  • Municipal Market of Providencia - 9 min walk - 0.5 miles
  • Costanera Center - 12 min walk - 0.7 miles
  • Gran Torre Santiago - 14 min walk - 0.8 miles

Getting around

  • Hospitales Station - 8 min drive
  • Pedro de Valdivia Station - 13 min walk
  • Santiago Intl. Airport (SCL) - 22 min drive

Restaurants

  • ‪Lomit's - ‬8 min walk
  • ‪Cora Bistró - ‬8 min walk
  • ‪Fuente Chilena Pedro de Valdivia - ‬6 min walk
  • ‪La Bifería - ‬7 min walk
  • ‪Schopdog - ‬9 min walk

About this property

Solace Hotel Santiago

Mountain ski retreat with restaurant and bar/lounge
Guests staying at Solace Hotel Santiago enjoy a 24-hour gym, a rooftop terrace, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 75 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this ski hotel include a conference center, a business center, and a seasonal outdoor pool.
Guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, espresso makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available for a fee: USD 15 for adults and USD 15 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Zafferano

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 75 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from November to April.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

Are free cancellation options available at Solace Hotel Santiago?

Solace Hotel Santiago provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Solace Hotel Santiago?

As of Jan 21, 2026, prices found for a 1-night stay for 2 adults at Solace Hotel Santiago on Feb 1, 2026 start from $110.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Solace Hotel Santiago?

This hotel is situated in Providencia within a short 15-minute walk of Costanera Center and also 18 minutes on foot from Santiago Metropolitan Park. You'll also find Gran Torre Santiago and Sculpture Park less than a mile away.

Is there parking available at Solace Hotel Santiago?

Yes, secured self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Is there a spa available at Solace Hotel Santiago?

Spa services at the hotel include deep-tissue massages.

Does Solace Hotel Santiago have a casino at the property?

No, Solace Hotel Santiago doesn't have a casino.

Is there an indoor pool at Solace Hotel Santiago?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from November until April.

What will couples enjoy most about a stay at Solace Hotel Santiago?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as a poolside bar.

Does Solace Hotel Santiago have a hot tub?

No, this hotel doesn't have a spa tub.

Does Solace Hotel Santiago have a restaurant with a breakfast menu?

Yes, Solace Hotel Santiago has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Does Solace Hotel Santiago allow pets to stay for free?

No, pets aren't allowed at Solace Hotel Santiago though service animals are welcome.

Are there connecting rooms at Solace Hotel Santiago?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Solace Hotel Santiago?

The closest major airport to Solace Hotel Santiago is Santiago Intl. Airport (SCL), which is 13.5 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Solace Hotel Santiago?

No, there aren't any guestrooms with balconies at Solace Hotel Santiago.

Solace Hotel Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 797 out of 1000 reviews
Rating 8 - Good. 141 out of 1000 reviews
Rating 6 - Okay. 35 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Damini

A little tired and dusty! Fine for 1 night
Stayed 2 nights in Sep 2025

10/10 Excellent

G de l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was curiously inconsistent. Hotel itself was clean and modern, staff welcoming. Seems like they cater mainly to business travelers. Breakfast was great the first day, and then a little less so the next--as if I hit it right after the rush.The rooftop bar was fabulous--beautiful views, delicious drinks, friendly staff. My room on the 12th floor was also nice--great views, spacious. Not so great, however, being located on the floor below the rooftop terrace, and my room was situated right under the gym. Great amenity for travelers I know, but not great if someone is running on the treadmill at 11pm. Lots of potential gym noise if your room is at that end of the building. Also, I was impressed by the perk that they offer a free, small mini-bar during your stay, but apparently it was only for one day. I drank nearly all the water, and it was not replenished.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 3 nights in Oct 2025

10/10 Excellent

Cameron

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were great but especially Jordan the concierge and Josephine in the lounge. They were amazing.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos José De Pinho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 7 nights in Oct 2025

10/10 Excellent

MANOJ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

8/10 Good

Brenda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Dry clean room
Stayed 5 nights in Oct 2025

6/10 Okay

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Check out policy is very poor! While the hotel was not fully booked, I requested a late checkout and I was willing to pay up 50% of for the late checkout but, front staff without speaking with me gave an ugly shake of his head and told the young lady attending my request a definitive NO. I reserved 4 single rooms and prepaid from 5, and 4 nights. The manager related to his staff they have no such policy! I had a 9pm flight and I had to leave the hotel at 2pm. Will not return to this hotel!
Stayed 4 nights in Oct 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice that the hotel proactively sent us a text message in advance detialing the things that we need to be aware of before checking-in.
Stayed 1 night in Oct 2025

10/10 Excellent

Calvin, Calgary

Stayed 1 night in Oct 2025

10/10 Excellent

Clare

Stayed 2 nights in Oct 2025

10/10 Excellent

Julie, Moorpark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in Santiago! Comfortable beds and close to some great places to eat!
Stayed 1 night in Sep 2025

8/10 Good

Anne Marie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooftop bar and restaurant Amazing friendly staff Definitely not a 5 star but all in all lovely hotel Great location Would stay again for sure
Stayed 3 nights in Oct 2025

10/10 Excellent

Zaid W

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect choice for hotel! Highly recommend. Super safe area
Stayed 2 nights in Sep 2025

10/10 Excellent

Benjamin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staying. Excellent beds and service. Meals at AZ (top floor) excellent and healthy and the pisco sour extraordinaire. Thanks
Stayed 8 nights in Sep 2025

10/10 Excellent

Andre

Stayed 2 nights in Sep 2025

10/10 Excellent

Gregorio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All nice
Stayed 3 nights in Sep 2025

2/10 Terrible

Rhys

Stayed 4 nights in Sep 2025

4/10 Poor

AGNALDO

Business traveler
Liked: Cleanliness
Disliked: Staff & service

BAD SERVICE

When we arrived at the room, at night, it does not have toilet paper. It was requested and took a long time to deliver it. We tried to conect the cable TV, but after a long time, we discovered the cable TV was not working in the Hotel.... Really poor service.
Stayed 3 nights in Sep 2025

10/10 Excellent

Peyman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood, very safe.
Stayed 9 nights in Aug 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

4/10 Poor

Douglas

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Don’t stay here

Terrible stay. First of all, the air conditioning didn’t work, so my room was sweltering. Second, the plumbing in the bathroom obviously hasn’t been cleaned in ages. The smell from the pipe in the sink was so bad, it overpowered the senses even while in bed, far away from and outside the bathroom. The staff were as friendly as they could be, considering the circumstances.
Stayed 2 nights in Sep 2025

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