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Mercure Santiago Centro

4.0 star property

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Photo gallery for Mercure Santiago Centro

Classic Room, 2 Twin Beds | Down comforters, Tempur-Pedic beds, minibar, in-room safe
Front of property - evening/night
Junior Suite, 1 Queen Bed | Down comforters, Tempur-Pedic beds, minibar, in-room safe
Meeting facility
Down comforters, Tempur-Pedic beds, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, Region Metropolitana, 8320000
  • Place, Santa Lucia Hill
    ‪2 min walk‬
  • Place, San Francisco Church
    ‪3 min walk‬
  • Place, Barrio París-Londres
    ‪5 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(47 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Classic Room, 2 Twin Beds

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 2 Double Beds

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Superior Room, 2 Double Beds

7.6 out of 10
Good
(14 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Down comforters, Tempur-Pedic beds, minibar, in-room safe

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Down comforters, Tempur-Pedic beds, minibar, in-room safe

Junior Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Santiago

Located in Downtown Santiago, Mercure Santiago Centro is next to popular attractions like National Archive and San Francisco Church. This 142-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Santa Lucia Hill - 2 min walk - 0.1 miles
  • San Francisco Church - 3 min walk - 0.2 miles
  • Barrio París-Londres - 5 min walk - 0.3 miles
  • Lastarria District - 6 min walk - 0.4 miles
  • Palacio de la Moneda - 11 min walk - 0.6 miles

Getting around

  • Santa Lucia Station - 2 min walk
  • Parque Almagro Station - 17 min walk
  • Santiago Intl. Airport (SCL) - 21 min drive

Restaurants

  • ‪Café San Isidro - ‬3 min walk
  • ‪La Leyenda del Ají Seco - ‬1 min walk
  • ‪Da Dino - ‬2 min walk
  • ‪Dominó Santa Rosa - ‬1 min walk
  • ‪Dunkin' - ‬1 min walk

About this property

Mercure Santiago Centro

At Mercure Santiago Centro, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is CLP 7360.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for CLP 25000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Tempur-Pedic beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, laptop-compatible safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (CLP 7,360 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CLP 12,376 for adults and CLP 12,376 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Cobre
  • Nimbus

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8,019 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • No elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free extra futon
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CLP 49000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CLP 45000 per pet, per day, plus a deposit of CLP 45000 per day
  • Pet weight must not exceed 22 lbs per pet
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CLP 12376 for adults and CLP 12376 for children
  • Airport shuttle fee: CLP 25000 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: CLP 7360.00 per day
  • Pet deposit: CLP 45000 per day
  • Pet fee: CLP 45000 per pet, per day
  • Late check-out fee: CLP 49000 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from October to April.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Centro Hotel Santiago
Mercure Santiago
Mercure Santiago Centro
Santiago Centro
Caesar Business Hotel Santiago
Caesar Business Santiago Centro Hotel Santiago
Mercure Santiago Centro Hotel
Caesar Business Hotel Santiago
Mercure Santiago Centro Hotel
Mercure Santiago Centro Santiago
Mercure Santiago Centro Hotel Santiago

Frequently asked questions

Is a free cancellation option available at Mercure Santiago Centro?

Mercure Santiago Centro offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Santiago Centro?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Mercure Santiago Centro on May 16, 2026 start from $63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Mercure Santiago Centro?

This hotel is situated in Downtown Santiago, just steps from National Archive and Barrio París-Londres, and within a short walk of Santa Lucia Hill. You'll also find Costanera Center and Julio Martinez Pradanos National Stadium within a short drive.

Is parking available on site at Mercure Santiago Centro?

Yes, covered parking is offered for CLP 7,360 per day. Wheelchair-accessible parking is also available for guests.

Does Mercure Santiago Centro have a casino at the property?

No, Mercure Santiago Centro doesn't have a casino.

Is there an indoor pool at Mercure Santiago Centro?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool is normally open from October until April.

Is Mercure Santiago Centro good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Does Mercure Santiago Centro have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercure Santiago Centro have a restaurant with a breakfast menu?

Yes, Mercure Santiago Centro serves buffet breakfast for a surcharge each morning at Amaranto.

Does Mercure Santiago Centro allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Santiago Centro for a fee of CLP 45000 per pet, per day. The property also provides food and water bowls. A deposit of CLP 45000 per day is collected.

Does Mercure Santiago Centro have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Mercure Santiago Centro?

The closest major airport to Mercure Santiago Centro is Santiago Intl. Airport (SCL), which is 12.3 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Mercure Santiago Centro?

No, you won't find guestrooms with balconies at Mercure Santiago Centro.

Mercure Santiago Centro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 441 out of 1001 reviews
Rating 8 - Good. 377 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and managed mid-tier hotel.
Stayed 2 nights in Jan 2026

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness
Clean rooms, handy location. This is a mid range hotel & for that it’s great. Rooms a bit dark (just 1 more lamp per room please!) but good breakfast & staff keen to help. Ray at front desk is a champion.
Stayed 6 nights in Nov 2025

10/10 Excellent

Casey

Stayed 2 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was big and clean and comfortable. The rooftop bar and the restaurant were good!
Stayed 3 nights in Oct 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. Most city landmarks at walking distance. Friendly staff.
Stayed 2 nights in Oct 2025

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views from our suite on the top floor. Breakfast underwhelming. Scrambled eggs raw every day. Swimming pool empty and unusable - this was the main Eason we chose this hotel. Difficult parking situation outside for Uber pickup but this is not the fault of the hotel. Means walking a few blocks to get an Uber. Room very comfortable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good bar, air conditioning worked. No complaints at all!
Stayed 3 nights in Oct 2025

8/10 Good

Carolina

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is ok with friendly staff but wouldn’t stay in the city centre again.
Stayed 1 night in Sep 2025

6/10 Okay

Carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good with friendly staff but while the location is central with good access to transport, the area is dirty and full of homeless people.
Stayed 4 nights in Sep 2025

8/10 Good

Gyan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 5 nights in Jun 2025

10/10 Excellent

Ross

Traveled with family
Great staff,Restaurant was great,ate there every night.Area not so good after dark
Stayed 3 nights in Aug 2025

8/10 Good

DIMITRIOS, Agrinio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay, very convenient location. The WiFi at our room was not working at all. Apart from that, no other major issues, good value for money
Stayed 3 nights in Aug 2025

4/10 Poor

AMANDA LUNA

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue imposible dormir por el ruido de una construcción y taladro. El staff era grosero, principalmente en el restaurante.
Stayed 3 nights in Jul 2025

10/10 Excellent

JULIO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 4 nights in Jun 2025

10/10 Excellent

Lorena, Bronx

Stayed 1 night in May 2025

6/10 Okay

Marc

Stayed 4 nights in Apr 2025

8/10 Good

Wai Moon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Mar 2025

6/10 Okay

Sarah

Stayed 3 nights in Mar 2025

4/10 Poor

Vikas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping was pathetic
Stayed 3 nights in Mar 2025

4/10 Poor

Leonard, Perth

Traveled with group
Disliked: Amenities
Location to city centre
Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location as many of the sites were in walking distance. I never needed to take the subway. The staff was very nice and food in the restaurant was excellent.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ramon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

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