Mercure Santiago Centro

Hotel with a seasonal outdoor pool, steps from National Archive

Choose dates to view prices

Where to?

Dates

February 2026

March 2026

Junior Suite, 1 Queen Bed | Down comforters, Tempur-Pedic beds, minibar, in-room safe

Classic Room, 2 Twin Beds | Down comforters, Tempur-Pedic beds, minibar, in-room safe

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet friendly
Free WiFi
Restaurant
Air conditioning
Gym

Explore the area

Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, Region Metropolitana, 8320000

Place, Santa Lucia Hill
‪2 min walk‬
Place, Lastarria District
‪6 min walk‬
Place, Palacio de la Moneda
‪11 min walk‬
Airport, Santiago (SCL-Arturo Merino Benitez)
‪18 min drive‬

Room options

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Classic Room, 1 Double Bed

Excellent

291 sq ft
Sleeps 3
1 Double Bed
City view

Classic Room, 2 Twin Beds

Wonderful

291 sq ft
Sleeps 4
2 Twin Beds
City view

Superior Room, 2 Double Beds

Good

291 sq ft
Sleeps 4
2 Double Beds
City view

Superior Room, 1 Queen Bed

Excellent

291 sq ft
Sleeps 3
1 Queen Bed
City view

Junior Suite, 1 Queen Bed

Exceptional

Sleeps 3
1 Queen Bed

About the neighborhood

Santiago

Located in Downtown Santiago, Mercure Santiago Centro is next to popular attractions like National Archive and San Francisco Church. This 142-room, 3.5-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

Santa Lucia Hill - 2 min walk - 0.1 miles
Pontifical Catholic University of Chile - 3 min walk - 0.2 miles
Municipal Theatre of Santiago - 4 min walk - 0.3 miles
Lastarria District - 6 min walk - 0.4 miles
Palacio de la Moneda - 11 min walk - 0.6 miles

Getting around

Santa Lucia Station - 2 min walk
Parque Almagro Station - 17 min walk
Santiago Intl. Airport (SCL) - 21 min drive

Restaurants

‪Dominó Santa Rosa - ‬1 min walk
‪Da Dino - ‬2 min walk
‪Café San Isidro - ‬3 min walk
‪Dunkin' - ‬1 min walk
‪La Esquina - ‬4 min walk

About this property

Mercure Santiago Centro

Hotel with a seasonal outdoor pool, steps from National Archive

At Mercure Santiago Centro, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is CLP 7360.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for CLP 25000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include meeting rooms, conference space, and a business center.

Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Tempur-Pedic beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, laptop-compatible safes, and phones are also standard. Housekeeping is available on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pool
Breakfast included
Parking included
Free WiFi

$75 nightly

Jan 24 - Jan 25

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Covered self parking on site (CLP 7,360 per day)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CLP 12,376 for adults and CLP 12,376 for children
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Amaranto
Cobre
Nimbus

Things to do

24-hour gym
Outdoor pool

Family friendly

Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

8,019 square feet of conference space
Business center
Computer station
Meeting rooms

Outdoors

Free pool cabanas
Garden
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Accessible airport shuttle
Braille/raised signage
No elevator
Smooth flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchairs on site

1 building
17 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2007
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Free extra futon
Tempur-Pedic mattress

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

32-inch LCD TV with cable channels

Food and drink

Limited room service
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board on request
Laptop-compatible safe
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: CLP 49000

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property welcomes pets for CLP 45000 per pet, per day, plus a deposit of CLP 45000 per day
Pet weight must not exceed 22 lbs per pet
Pets may not be left unsupervised
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately CLP 12376 for adults and CLP 12376 for children
Airport shuttle fee: CLP 25000 per vehicle (one-way, maximum occupancy 3)
Covered self parking fee: CLP 7360.00 per day
Pet deposit: CLP 45000 per day
Pet fee: CLP 45000 per pet, per day
Late check-out fee: CLP 49000 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in: 3:00 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

The seasonal pool is open from October to April.
Pool access available from 10:00 AM to 8:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Centro Hotel Santiago

Mercure Santiago

Mercure Santiago Centro

Santiago Centro

Caesar Business Hotel Santiago

Caesar Business Santiago Centro Hotel Santiago

Mercure Santiago Centro Hotel

Caesar Business Hotel Santiago

Mercure Santiago Centro Hotel

Mercure Santiago Centro Santiago

Mercure Santiago Centro Hotel Santiago

Frequently asked questions

Is a free cancellation option available at Mercure Santiago Centro?

Mercure Santiago Centro offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Santiago Centro?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at Mercure Santiago Centro on Jan 28, 2026 start from $103.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Mercure Santiago Centro?

This hotel is situated in Downtown Santiago, just steps from National Library of Chile and National Archive, and within a short walk of Santa Lucia Hill. You'll also find Municipal Theatre of Santiago and Lastarria District less than a mile away.

Is parking available on site at Mercure Santiago Centro?

Yes, covered parking is offered for CLP 7360.00 per day. Accessible parking is also available for guests.

Does Mercure Santiago Centro have a casino at the property?

No, Mercure Santiago Centro doesn't have a casino.

Is there an indoor pool at Mercure Santiago Centro?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool is normally open from October until April.

What amenities will couples enjoy at Mercure Santiago Centro?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Are there hot tubs at Mercure Santiago Centro?

No, this hotel doesn't have a spa tub.

Does Mercure Santiago Centro have a restaurant with a breakfast menu?

Yes, Mercure Santiago Centro serves buffet breakfast for a surcharge each morning at Amaranto.

Does Mercure Santiago Centro allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Santiago Centro for a fee of CLP 45000 per pet, per day. A deposit of CLP 45000 per day is collected.

Are there connecting rooms at Mercure Santiago Centro?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Mercure Santiago Centro?

The closest major airport to Mercure Santiago Centro is Santiago Intl. Airport (SCL), which is 12.3 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Mercure Santiago Centro?

No, there aren't any guestrooms with balconies at Mercure Santiago Centro.

Mercure Santiago Centro Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8/10 Good

STEPHEN

Oct 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views from our suite on the top floor. Breakfast underwhelming. Scrambled eggs raw every day. Swimming pool empty and unusable - this was the main Eason we chose this hotel. Difficult parking situation outside for Uber pickup but this is not the fault of the hotel. Means walking a few blocks to get an Uber. Room very comfortable.

Stayed 4 nights in Oct 2025

10/10 Excellent

Timothy

Traveled with group

Oct 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room, good bar, air conditioning worked. No complaints at all!

Stayed 3 nights in Oct 2025

8/10 Good

Carolina

Traveled with family and small children

Oct 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel is ok with friendly staff but wouldn’t stay in the city centre again.

Stayed 1 night in Sep 2025

6/10 Okay

Carolina

Traveled with family

Sep 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel is good with friendly staff but while the location is central with good access to transport, the area is dirty and full of homeless people.

Stayed 4 nights in Sep 2025

8/10 Good

Gyan

Traveled with partner

Sep 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel

Stayed 5 nights in Jun 2025

10/10 Excellent

Ross

Traveled with family

Aug 28, 2025

Great staff,Restaurant was great,ate there every night.Area not so good after dark

Stayed 3 nights in Aug 2025

8/10 Good

DIMITRIOS, Agrinio

Traveled with family

Aug 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall nice stay, very convenient location. The WiFi at our room was not working at all. Apart from that, no other major issues, good value for money

Stayed 3 nights in Aug 2025

4/10 Poor

AMANDA LUNA

Business traveler

Jul 20, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Fue imposible dormir por el ruido de una construcción y taladro. El staff era grosero, principalmente en el restaurante.

Stayed 3 nights in Jul 2025

10/10 Excellent

JULIO

Business traveler

Jun 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Jun 19, 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

Lorena, Bronx

May 24, 2025

Stayed 1 night in May 2025

6/10 Okay

Marc

Apr 23, 2025

Stayed 4 nights in Apr 2025

8/10 Good

Wai Moon

Traveled with family

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location

Stayed 2 nights in Mar 2025

6/10 Okay

Sarah

Apr 3, 2025

Stayed 3 nights in Mar 2025

4/10 Poor

Vikas

Mar 30, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Housekeeping was pathetic

Stayed 3 nights in Mar 2025

4/10 Poor

Leonard, Perth

Traveled with group

Mar 24, 2025

Disliked: Amenities

Location to city centre

Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Mar 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a great location as many of the sites were in walking distance. I never needed to take the subway. The staff was very nice and food in the restaurant was excellent.

Stayed 3 nights in Mar 2025

10/10 Excellent

Ramon

Traveled with group

Mar 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

4/10 Poor

Edward

Feb 27, 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

the rooms were very nice. only two elevators and only one worked when i arrived. I was promised an early checkin but when I arrived at 9am to early checkin I was told they were overbooked and couldn't accommodate me. i was exhausted from an overnight flight and wanted to rest. this was not how i wanted to start my few days off

Stayed 3 nights in Feb 2025

4/10 Poor

Richard

Traveled with partner

Feb 24, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Where do I start? Over the past 40 years I have stayed in numerous hotels, either for work or leisure, and this is the worst example of customer service I have experienced. I booked and prepaid a 4 night stay at the Mercury Centro Santiago in August 2024. After a 13 hour flight from Madrid, we were told that no rooms were available. There were at least 4 other groups of travellers who were given the same information. Initially, there were 2 staff on duty and they were then joined by a Supervisor (Cynthia). Nobody could give us an honest and clear explanation of the situation. One member of staff told us the rooms had been given to other people, then somebody else said it was a “system problem”. It was a scene of complete chaos and extremely poor customer service. After almost a 3 hour wait we ( and the other people affected) were transferred to another hotel (Novotel) for the first night, eventually getting to our room at 01:00, so we had limited sleep that night. We were also told that we would be picked up and returned to the Mercure at 10:00 the following morning. We waited until 10:15 in the hotel lobby and despite several calls to the Mercure (no answer) we made our own transport arrangements with an Uber. I want somebody from the hotel to provide me with a full and detailed explanation of what happened, as well as explain why the hotel does not have a “manual” system in place when the computer system is not working correctly.

Stayed 4 nights in Feb 2025

8/10 Good

Federico

Traveled with family

Feb 18, 2025

Liked: Cleanliness, staff & service, amenities

The check in process wasn't as expected. We arrived earlier and the rooms was not available ... that is OK. We returned 4 hours after check in time and the room was not still ready

Stayed 3 nights in Feb 2025

10/10 Excellent

Donald

Traveled with family

Feb 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were very helpful and hotel was kept very well. Was handy to many different services

Stayed 2 nights in Feb 2025

8/10 Good

Sharon

Jan 21, 2025

Stayed 4 nights in Jan 2025

10/10 Excellent

Katherine

Jan 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Jan 11, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 5 nights in Jan 2025

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Mercure Santiago Centro

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Photo gallery for Mercure Santiago Centro

Reviews

Popular amenities

Explore the area

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

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About the neighborhood

Santiago

What's nearby

Getting around

Restaurants

About this property

Mercure Santiago Centro

Similar properties

Almacruz Hotel y Centro de Convenciones

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Mercure Santiago Centro Reviews

Reviews

Very Good

8.6/10

8.4/10

8.4/10

8.2/10

Reviews

8/10 Good

STEPHEN

STEPHEN

10/10 Excellent

Timothy

Timothy

8/10 Good

Carolina

Carolina

6/10 Okay