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Recent guest reviews

Place needs repairs

My cars battery died when we were leaving. The staff was so helpful. They even let us stay in our room until tow truck arrived. Will stay there again

The bed was so comfortable, room spacious and inviting. Appreciate the extras and all for a great price. Highly recommend.

It was clean, but a tiny room. The location was great.

The trees where so peaceful and there was a castle home with a creek running by it, beautiful! The staff was so friendly!

Simple, rooms have been more recently remodeled and are nice for the price, the property is not large but is a nice setting and there are beautiful roses about.

Great location in mountains. Parking tight. Close to road but quiet.

Nice location, friendly staff. The room needed some repair, bathroom door was cracked. The bath tub had hair in it from the previous guests. Breakfast in the morning was a nice surprise.

Wanted to get away from the hustle and bustle of Silicon Valley, decided to try to not be on congested freeways so I opted for a place on HWY9 in the redwoods. Likeable staff and enjoyable facility, easy parking and a short walk to restaurants etc.

Decent breakfast, room is clean and staff is friendly. Internet speed is very slow. Great location for folks who like hiking in nearby redwoods state parks

Hotel staff was friendly and check in was easy. View and the grounds of the hotel is BEAUTIFUL! The room was "average" to "below average." The beds were comfy and the bathroom was cleaned, but so old it cant really be cleaned well (mold in the caulking). We were only staying 1 night so we figured we would just take showers in the next hotel so it was fine for us. Breakfast was the typical hotel breakfast, but was kept stocked and cleaned. The sitting area for breakfast is pretty small- plan on taking it back to your room. All in all- if you are staying 1 night - just passing through- Id stay again. But I would not be able to stay in this hotel for multiple days.

Unable to use wifi. Signal strength to router appeared to be adequate, but I think there was a problem before the router as my device would not link up enough to allow me to enter password. Room smelled of body odor even though I did not arrive until 10pm. Not a whole lot of other options in area.

Beautiful surroundings and very nice owners. Breakfast area very well maintained and stocked. Total non smoking property, which was great. Only complaint was our room smelled musty, but it is a very moist environment there in the forest, it just didn't smell fresh...

Good place to stay in the redwoods. Clean, fairly quite, good prices, and very nice staff.

I guess I've been spoiled from my trip from Ohio to Cali. Some Inns on the way was $110 per night with all the freebies. It is better than the inn I stayed at in san diego but the price comparison is kinda poor. Good: Bed Quiet Bathroom door is actually a door Breakfast -Waffle Maker (Fill it to the brim to make good ones) [A lot of do it yourself food] This cool looking castle next to it Parking Lot Semi close to Safeway/Drug store Bad: No Fan in Bathroom No Safety Rail in Bathroom (Didn't bother me) - Chipped Coffee Pot tip Water was in the Coffee maker (not the pot) before I even used it Coffee Pot had stains on it, water smelled like coffee... - Bottom Hinge of door came loose on the last day. Guy up front didn't even bring tools to do a quick fix "I'll tell the manager" is all I got. Small Breakfast Area (Not enough tables) AC's Control was a bit off (hard to control) Neutral: As usual, that pathetic parent pair that does not restrain their child from running at night while others are trying to sleep. Shame really, parenting, but that's another story. Ice Maker is near their front desk Pool looks alright (Didn't use it) What it has: HDMI capable TV (used this for streaming from laptop) Free Wifi (lacks ethernet for faster net) Bathtub/Shower combo (decent) Plastic cups/Heat holding cups Coffee/Decaf + sugar+etc... Sink Outside of Bathroom area 2 Trash Cans Shampoo, Conditioner, Hand Soap Plenty of Lamps Okish Curtains AC Overall, not too bad for the price considering all the prices around were the same or ghetto for lower. Not too far of a drive to Beach Boardwalk I would stay here again. I liked being surrounded by trees, blocked a lot of the road noise.

It is nestled in the Ben Lomond woodsy area by Henry Cowell State Park and Mt Hermon Resort, which is a cool place to hike around. Not far from Santa Cruz. I was happy to go into town and then retreat back to the mountain resort. Walked to the cute Market down the street and enjoyed the whole area. I had room 124 next to the Suite, so I loved the seclusion of the room too.

This hotel is placed in a lovely setting against redwood trees. The front desk staff were very friendly and made us feel welcome. We were impressed with the room amenities (microwave, refrigerator, coffee pot, seat in the shower for the elderly and differently abled). The closet was large, and the television had the biggest screen of any hotel we've ever been too. We stayed for just the night, but we definitely wanted to stay longer, the bed was so comfortable. We are definitely going to come back!

Unfortunately this room smelled like urine and body odor. We were in the room for multiple days, and the odor did not improve. I would not recommend this hotel based on how much the odor in our room bothered us.

Highway 9 Ben Lomond CA

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Quality Inn & Suites, Santa Cruz Mountains places you within a 10-minute drive of Felton Covered Bridge Park and Henry Cowell Redwoods State Park. This 25-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

All 25 rooms provide refrigerators, coffee makers, and free local calls. Guests can expect 37-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Ironing boards and wardrobes or closets are other standard amenities.


Property features

Quality Inn & Suites, Santa Cruz Mountains features an outdoor pool, free WiFi in public areas, and coffee in a common area. You can take advantage of free parking if you drive. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Quality Inn & Suites, Santa Cruz Mountains

Everyone (10) Couples (8) Family (6) Other (1) Friends (1)
3
Family

Place needs repairs

By on May 3, 2021

5
Family Family

My cars battery died when we were leaving. The staff was so helpful. They even let us stay in our room until tow truck arrived. Will stay there again

By on Mar 17, 2021

5
Everyone

The bed was so comfortable, room spacious and inviting. Appreciate the extras and all for a great price. Highly recommend.

By , from just moving in to Scotts Valley on Jul 8, 2020

4
Everyone

By on Aug 16, 2019

5
Everyone

By on Jul 25, 2019

4
Family

It was clean, but a tiny room. The location was great.

By on Jul 11, 2019

5
Family with small children

The trees where so peaceful and there was a castle home with a creek running by it, beautiful! The staff was so friendly!

By on Jul 3, 2019

4
Partner Couples

Simple, rooms have been more recently remodeled and are nice for the price, the property is not large but is a nice setting and there are beautiful roses about.

By on Jun 1, 2019

5
Everyone

Great location in mountains. Parking tight. Close to road but quiet.

By , from LA on Aug 26, 2018

3

santa cruz mountain

Couples

Nice location, friendly staff. The room needed some repair, bathroom door was cracked. The bath tub had hair in it from the previous guests. Breakfast in the morning was a nice surprise.

By on Sep 11, 2017

Quality Inn & Suites, Santa Cruz Mountains

9733 Highway 9, Ben Lomond, CA 95005
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