Quality Inn & Suites, Santa Cruz Mountains

Riverfront hotel in Ben Lomond with free parking

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Relax in a spacious room with a large bed, desk, and comfortable seating area.

Relax in a cozy space with a comfortable bed, sofa, and desk, perfect for unwinding and staying productive.

Two single beds with green bedspreads and white linens, each with a wooden headboard, are positioned side by side.

Welcome to our reception area, featuring a comfortable seating area, a wooden desk, and a beautiful potted plant.

Relax in comfort with a neatly made bed, a nightstand with a lamp, and a vase with fresh flowers.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Laundry
Housekeeping
Air conditioning
Free WiFi
Parking included

Explore the area

9733 Highway 9, Ben Lomond, CA, 95005

Roaring Camp Railroads
‪11 min drive‬
Santa Cruz Beach Boardwalk
‪23 min drive‬
Mystery Spot
‪24 min drive‬
San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
‪51 min drive‬

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Room options

Standard Room, 2 Queen Beds, Non Smoking

Very good

200 sq ft
Sleeps 4
2 Queen Beds

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Wonderful

Sleeps 2
1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

Sleeps 3
1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

Excellent

200 sq ft
Sleeps 2
1 King Bed

About the neighborhood

Ben Lomond

Quality Inn & Suites, Santa Cruz Mountains places you within a 10-minute drive of Luminescence Healing Haven and Felton Covered Bridge Park. This 25-room hotel has an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

Henry Cowell Redwoods State Park - 9 min drive - 4.0 miles
Roaring Camp Railroads - 11 min drive - 4.7 miles
Zip Line - 14 min drive - 7.8 miles
Santa Cruz Beach Boardwalk - 23 min drive - 12.4 miles
Mystery Spot - 24 min drive - 12.4 miles

Getting around

San Francisco Intl. Airport (SFO) - 78 min drive

Restaurants

‪McDonald's - ‬11 min drive
‪Starbucks - ‬12 min drive
‪Taqueria Vallarta - ‬7 min drive
‪Trout Farm Inn - ‬8 min drive
‪Felton Donuts & Pastries - ‬7 min drive

About this property

Quality Inn & Suites, Santa Cruz Mountains

Riverfront hotel in Ben Lomond with free parking

Quality Inn & Suites, Santa Cruz Mountains features an outdoor pool, free WiFi in public areas, and coffee in a common area. You can take advantage of free parking if you drive. The front desk has multilingual staff that can help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include express check-in, express check-out, and free newspapers.

37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include sofa beds, refrigerators, and coffee makers. Housekeeping is available on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Relax in this cozy space with a pool table, dartboard, and TV for entertainment.

Pet friendly
Parking included
Free WiFi
Air conditioning

$109 nightly

Jul 20 - Jul 21

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Electric car charging station on site
Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking available

Food and drink

Coffee and tea in common areas

Things to do

Bicycle rentals
Outdoor pool

Family friendly

In-room refrigerator
In-room sofa bed
Microwave on request
Outdoor pool

Conveniences

Free newspapers in lobby
Limited-hour front desk
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Outdoors

Barbecue grill
Garden
On a river
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

2 floors
3 buildings
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
King sofa bed
Pillowtop mattress
Premium bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

37-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Microwave on request
Refrigerator

Access via exterior corridors
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
LED lighting
Phone
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

This property doesn't allow pets

Children and extra beds

Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: 11 AM

The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a smoke detector.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Quality Inn Santa Cruz Mountains

Quality Inn Santa Cruz Mountains Ben Lomond

Quality Santa Cruz Mountains

Quality Santa Cruz Mountains Ben Lomond

Quality Inn Suites Santa Cruz Mountains

Quality Inn & Suites, Santa Cruz Mountains Hotel

Quality Inn & Suites, Santa Cruz Mountains Ben Lomond

Quality Inn & Suites, Santa Cruz Mountains Hotel Ben Lomond

Frequently asked questions

Is free cancellation available at Quality Inn & Suites, Santa Cruz Mountains?

Quality Inn & Suites, Santa Cruz Mountains offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do near Quality Inn & Suites, Santa Cruz Mountains?

This hotel is located in Ben Lomond, close to Roaring Camp Railroads, Zip Line, and Henry Cowell Redwoods State Park. You'll also find Luminescence Healing Haven and Felton Covered Bridge Park within a short drive.

Is there parking available at Quality Inn & Suites, Santa Cruz Mountains?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Quality Inn & Suites, Santa Cruz Mountains have a casino on the premises?

No, Quality Inn & Suites, Santa Cruz Mountains doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites, Santa Cruz Mountains?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Quality Inn & Suites, Santa Cruz Mountains a good place to stay for couples?

Amenities that appeal to couples at this riverfront hotel include a pillowtop mattress and free Internet access along with an outdoor pool.

Does Quality Inn & Suites, Santa Cruz Mountains have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn & Suites, Santa Cruz Mountains have a restaurant with a breakfast menu?

No, Quality Inn & Suites, Santa Cruz Mountains doesn't have a restaurant that serves breakfast.

Does Quality Inn & Suites, Santa Cruz Mountains allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn & Suites, Santa Cruz Mountains.

Are there connecting rooms at Quality Inn & Suites, Santa Cruz Mountains?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Quality Inn & Suites, Santa Cruz Mountains?

The closest major airport to Quality Inn & Suites, Santa Cruz Mountains is Watsonville, CA (WVI-Watsonville Municipal), which is 24.5 mi away (40 minutes by car). Another top airport is Norman Y. Mineta San Jose Intl. Airport (SJC), which is around 21.3 mi away.

Can I book a room with a balcony at Quality Inn & Suites, Santa Cruz Mountains?

No, there aren't any guestrooms with balconies at Quality Inn & Suites, Santa Cruz Mountains.

Does Quality Inn & Suites, Santa Cruz Mountains have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Quality Inn & Suites, Santa Cruz Mountains.

Quality Inn & Suites, Santa Cruz Mountains Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Damon

Business traveler

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hospitality

Stayed 5 nights in Apr 2025

6/10 Okay

Edward

Apr 13, 2025

Liked: Staff & service

Stayed 3 nights in Apr 2025

4/10 Poor

Kristie

Apr 11, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

If you value your safety, don't book

My husband and I traveled to Felton for a concer. We checked into the room, but did not stay the night. This hotel does not have any locks on the doors. No deadbold, no security chain/latch on any of the rooms. I've legitimately never stayed in a hotel that did not have a lock on the inside of the door. Plus there was an added bonus of a creepy guy hanging around the parking lot. The front desk guy was extremely friendly, but I value my safety and chose not to stay.

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Apr 7, 2025

Liked: Cleanliness

🔥🔥🔥🔥

Stayed 2 nights in Dec 2024

10/10 Excellent

Richelle

Apr 5, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with partner

Mar 23, 2025

Liked: Cleanliness, staff & service

See above

Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Traveled with partner

Mar 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The place was nice nestled in the woods, but close to the small road town. The check in person was awesome. The bed was a bit hard but sleep able. The towels were plenty and new. We enjoyed our stay

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Room was clean and AJ at the desk was very pleasant and helpful.

Stayed 1 night in Mar 2025

8/10 Good

Richard

Traveled with family

Feb 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reservations and website stated it had breakfast, but no one was available and area was closed during stay, so no morning coffee...uuuggghhh..

Stayed 2 nights in Feb 2025

4/10 Poor

Lisa

Feb 26, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

This place is really rundown with super thin walls. The staff is wonderful and very friendly, but the rooms need a major renovation. The bathroom was in horrible condition and the floors were dirty. Very comfortable bed, though!

Stayed 3 nights in Feb 2025

10/10 Excellent

Terry, San Rafael

Feb 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Reception nice. Clean, quiet, safe, comfortable, & off the Main Street.

Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Traveled with family

Jan 28, 2025

Liked: Staff & service

Breakfast could use some help and it was a little strang that it wasn't always set up during Breakfast time and that we were locked out and had to knock several times.

Stayed 3 nights in Jan 2025

6/10 Okay

Kimberli

Traveled with family

Jan 2, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room wasn’t ready, staff was standing around talking knowing we were waiting for room to be cleaned. Dirty sock in the bed. When speaking to management was basically brushed off.

Stayed 1 night in Oct 2024

10/10 Excellent

Shendi

Jan 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The only thing i didn't like was that there was not a plug for the bathtub! Otherwise it was comfy and warm!

Stayed 1 night in Dec 2024

10/10 Excellent

Naomi

Traveled with partner

Dec 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property owner was super accommodating and kind. We will always rebook here to visit the San Lorenzo Valley and little Ben Lomond.

Stayed 4 nights in Nov 2024

10/10 Excellent

Cara

Dec 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Nov 29, 2024

Liked: Staff & service

Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Nov 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Nov 10, 2024

Liked: Cleanliness, staff & service, room comfort

If you’re wanting Marriott quality, stay at a Marriott. Front desk staff was absolutely amazing and property has a gorgeous setting. Thin walls.

Stayed 3 nights in Nov 2024

6/10 Okay

david

Nov 4, 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

way too many homeless type people staying at this joint.noise after 11 pm in rooms and outside.walk up hobos from the highway with plastic bags in hand..not what i thought my stay their would be..WILL NOT GO BACK TO THIS PLACE AGAIN..

Stayed 1 night in Nov 2024

10/10 Excellent

Veronica

Oct 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This is a beautiful property amonst the redwoods and so close to Santa Cruz. When I went to check in, the host genuinely seemed happy to see me as he greeted me with an enthusiastic hello. Everything here has been wonderful. There is even a restaurant a short walk up the street that played live music. The only drawback would be that they only have sheer curtains for privacy instead of thick drapes. They need to put those in. People dont want to be watched from outside with the lights on.

Stayed 1 night in Oct 2024

8/10 Good

Wayne

Traveled with family

Oct 18, 2024

Liked: Cleanliness, staff & service

The staff tried very hard to accommodate us. The room was ok, though the entire facility was aging. We found out from a restaurant barkeep that they used the motel to house people who drank too much. I could believe that. But the price we paid was pretty stiff despite it being off-season for most visitors.