Quality Inn & Suites, Santa Cruz Mountains

Riverfront hotel in Ben Lomond with free parking

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Laundry
Housekeeping
Air conditioning
Free WiFi
Parking included

Explore the area

9733 Highway 9, Ben Lomond, CA, 95005

Place, Roaring Camp Railroads
‪11 min drive‬
Place, Santa Cruz Beach Boardwalk
‪23 min drive‬
Place, Mystery Spot
‪24 min drive‬
Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
‪51 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking

Very good

Sleeps 2
1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

Sleeps 3
1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

Excellent

200 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Excellent

200 sq ft
Sleeps 4
2 Queen Beds

About the neighborhood

Ben Lomond

Quality Inn & Suites, Santa Cruz Mountains places you within a 10-minute drive of Luminescence Healing Haven and Felton Covered Bridge Park. This 25-room hotel has an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

Henry Cowell Redwoods State Park - 9 min drive - 4.0 miles
Roaring Camp Railroads - 11 min drive - 4.7 miles
University of California, Santa Cruz - 15 min drive - 6.3 miles
Santa Cruz Beach Boardwalk - 23 min drive - 12.4 miles
Mystery Spot - 24 min drive - 12.4 miles

Getting around

San Francisco Intl. Airport (SFO) - 78 min drive

Restaurants

‪Trout Farm Inn - ‬8 min drive
‪Fosters Freeze - ‬6 min drive
‪Henflings Tavern - ‬7 min walk
‪Taqueria Vallarta - ‬7 min drive
‪Emerald Mallard - ‬7 min drive

About this property

Quality Inn & Suites, Santa Cruz Mountains

Riverfront hotel in Ben Lomond with free parking

Quality Inn & Suites, Santa Cruz Mountains features an outdoor pool, free WiFi in public areas, and coffee in a common area. You can take advantage of free parking if you drive. The front desk has multilingual staff that can help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and free newspapers.

37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include sofa beds, refrigerators, and coffee makers. Housekeeping is available on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pet friendly
Parking included
Free WiFi
Air conditioning

$109 nightly

Oct 29 - Oct 30

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Electric car charging station on site
Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking available

Food and drink

Coffee and tea in common areas

Things to do

Bicycle rentals
Outdoor pool

Family friendly

In-room refrigerator
In-room sofa bed
Microwave on request
Outdoor pool

Conveniences

Free newspapers in lobby
Limited-hour front desk
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Outdoors

Barbecue grill
Garden
On a river
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

2 floors
3 buildings
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
King sofa bed
Pillowtop mattress
Premium bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

37-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Microwave on request
Refrigerator

Access via exterior corridors
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
LED lighting
Phone
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

This property doesn't allow pets

Children and extra beds

Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: 11 AM

The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a smoke detector.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Quality Inn Santa Cruz Mountains

Quality Inn Santa Cruz Mountains Ben Lomond

Quality Santa Cruz Mountains

Quality Santa Cruz Mountains Ben Lomond

Quality Inn Suites Santa Cruz Mountains

Quality Inn & Suites, Santa Cruz Mountains Hotel

Quality Inn & Suites, Santa Cruz Mountains Ben Lomond

Quality Inn & Suites, Santa Cruz Mountains Hotel Ben Lomond

Frequently asked questions

Is free cancellation available at Quality Inn & Suites, Santa Cruz Mountains?

Quality Inn & Suites, Santa Cruz Mountains offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites, Santa Cruz Mountains?

As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites, Santa Cruz Mountains on Nov 24, 2025 start from $76.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Quality Inn & Suites, Santa Cruz Mountains?

This hotel is located in Ben Lomond, close to Roaring Camp Railroads, Henry Cowell Redwoods State Park, and Zip Line. You'll also find Luminescence Healing Haven and Felton Covered Bridge Park within a short drive.

Will I be able to park at Quality Inn & Suites, Santa Cruz Mountains?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Quality Inn & Suites, Santa Cruz Mountains have a casino on the premises?

No, Quality Inn & Suites, Santa Cruz Mountains doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites, Santa Cruz Mountains?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Quality Inn & Suites, Santa Cruz Mountains?

Amenities that appeal to couples at this riverfront hotel include a pillowtop mattress and free Internet access along with an outdoor pool.

Are there hot tubs at Quality Inn & Suites, Santa Cruz Mountains?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites, Santa Cruz Mountains have a restaurant with a breakfast menu?

No, Quality Inn & Suites, Santa Cruz Mountains doesn't have a restaurant that serves breakfast.

Does Quality Inn & Suites, Santa Cruz Mountains allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn & Suites, Santa Cruz Mountains.

Does Quality Inn & Suites, Santa Cruz Mountains have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Quality Inn & Suites, Santa Cruz Mountains?

The closest major airport to Quality Inn & Suites, Santa Cruz Mountains is Watsonville, CA (WVI-Watsonville Municipal), which is 24.5 mi away (40 minutes by car). Another top airport is Norman Y. Mineta San Jose Intl. Airport (SJC), which is around 21.3 mi away.

Can I book a room with a balcony at Quality Inn & Suites, Santa Cruz Mountains?

No, there aren't any guestrooms with balconies at Quality Inn & Suites, Santa Cruz Mountains.

Does Quality Inn & Suites, Santa Cruz Mountains have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Quality Inn & Suites, Santa Cruz Mountains.

Quality Inn & Suites, Santa Cruz Mountains Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Linda

Traveled with family

Jul 27, 2025

Liked: Staff & service

It was average, a bit outdated.

Stayed 2 nights in Jul 2025

8/10 Good

Fredrick

Jul 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Apr 2025

8/10 Good

Maria

Jul 24, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Traveled with family

Jul 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love staying here, it’s quaint and there’s nothing like swimming in the pool while gazing at the redwoods surrounding the property. The staff is caring and attentive, helpful in every way. The beautiful rose bushes and unique river view add to the mountain charm of this place 👍

Stayed 2 nights in Jul 2025

4/10 Poor

Sandra

Traveled with family

Jul 20, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The staff was superior. However the bathroom walls were covered in mold, the towels had stains, and the room had an old musty smell. The pool was too dirty to swim in. Bummer since this was one of the main reasons I booked this location during summer. The breakfast was not as advertised at all. Disappointed overall. Paid way way to much for the stay. Plus side, great coffee shop just down the road.

Stayed 1 night in Jul 2025

4/10 Poor

Maribel

Traveled with family

Jul 13, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Jul 2025

6/10 Okay

Kelsey

Traveled with family and small children

Jul 12, 2025

Liked: Staff & service

The man who checked me in was genuinely nice and seemed to enjoy his job. He shared the high temperature of the day and details about the pool. He got us a room early and made easy conversation. Our room was just cleaned and simple. It was our bathroom that was why we rank fewer stars. There was mold and mildew throughout the shower and entire bathroom. We were in a hurry so didn’t ask for a new room But not something we like to see and especially because it was so obvious.

Stayed 1 night in Jul 2025

10/10 Excellent

Jon

Jul 8, 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

nora

Jul 8, 2025

Liked: Cleanliness, amenities

Clean and good location that I want

Stayed 1 night in Jul 2025

4/10 Poor

Damian

Traveled with partner

Jul 7, 2025

Liked: Staff & service

Disliked: Cleanliness

A nice quiet inn, but the rooms could use repair and refurbishment

Stayed 2 nights in Jul 2025

8/10 Good

Myron

Traveled with family

Jul 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2025

10/10 Excellent

Walter

Jul 3, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Jul 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel had a good location. was quiet and friendly atmosphere. wish that the handicap parking was better, needed more handicap spaces. it was nice that the hotel offered free vegitarian breakfast but wish there were more fruit items.

Stayed 2 nights in Jun 2025

10/10 Excellent

Valued

Business traveler

Jul 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

8/10 Good

Donald

Business traveler

Jun 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

walter

Business traveler

Jun 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

Bryce

Traveled with family

Jun 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

8/10 Good

Sandra

Jun 15, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Carl

Traveled with partner

Jun 12, 2025

Liked: Cleanliness, staff & service, amenities

Loved the place. It was located within walking distance of several restaurants the staff was friendly and helpful- would stay there again.

Stayed 2 nights in Jun 2025

6/10 Okay

Chris

Jun 11, 2025

Liked: Cleanliness, staff & service

Nice and quiet place close to a couple of bars and stores.

Stayed 2 nights in May 2025

4/10 Poor

Gerald

Jun 6, 2025

Disliked: Property conditions & facilities

All over the carpet. The toilet was very loose. The parking was lacking. Just not a good stay

Stayed 6 nights in May 2025

8/10 Good

Donna

Jun 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff and service was great!

Stayed 1 night in Jun 2025

6/10 Okay

Beatriz

May 28, 2025

Disliked: Cleanliness, amenities

Good for a quick overnight stay. Could definitely use some upgrades! Comfy mattress but if you’re a light sleeper (like me!) wouldn’t recommend staying here as walls are pretty thin & can hear the other guests. Won’t be staying here again! Friendly staff!

Stayed 2 nights in May 2025