The hotel was very aged and in need of serious updates. I only stayed for one night as I was passing through. I ended up sleeping with ear plugs in to quiet all of the noise. The walls are thin, there was a very loud group upstairs, and I could hear every car that drove by. Otherwise, it was fine. Sheets and towels were clean. The man in the office was helpful. They provided breakfast and I was able to enjoy a tasty waffle and some fruit before heading on my way.
The property was mostly as expected for a 2-3 star motel. The staff was friendly and helpful, great customer service. The room was basic, had fridge and microwave, but oddly no tables or chairs so it was hard to eat breakfast. Free breakfast included cereals, fruits, packaged baked goods. Good enough to fuel us for the day at the Boardwalk. Literally 1.5 block walk to the boardwalk, very convenient. Parking was somewhat limited, when the lot is full, there's about 5 spaces also dedicated for guests in a back alley. My only gripe with the place was the floor is dirty. Everyone showered at the end of the night, the kids walked around maybe 20-30 minutes in the room before going to bed. And my kids feet were BLACK, covered in dirt. So the carpet must be gross and dirty. Otherwise, good basic stay.
Promised breakfast then they did not serve breakfast because of COVID. Do not advertise breakfast.
The property was clean and staff were friendly. This place is very close to boardwalk and take only 5 mins to walk.
Great location. Friendly staff. A bit run down. Needs some updates.
Loved the location...walking distance to boardwalk....
Rough start but the they were able to accommodate, had extra guests which added extra fees per person. Only 1 car per room limit. I like how the room was no smoking and parking meters in the front for extra cars. Surveillance cameras was a plus. Mostly walked to the Boardwalk and surrounding locations. Breakfast on time and fresh
Nice Hotel in walking distance from the boardwalk, clean. Breakfast was opened a bit late a couple of days (I cared just because I had to leave for work). One of the concierge was really nice and friendly. Very good wifi in my room (2nd floor, room 208-212).
Great location, 3 blocks from the boardwalk. But "breakfast" was a joke. Pancake machine, oatmeal, sausage, cereal, toast, crappy yogurt, questionable hard boiled eggs. Now pick half of those fine items because the other half are out of stock.
This is a nice little hotel, walking distance from Santa Cruz beach Broadwalk. They have a little pool and free breakfast. It's good for family and is a reasonable piece. Not fancy, but will do.
I went to this hotel last minute which was nice. I was skeptical of the smaller hotels this location is by far the best in the area! Great location, fully updated room, walking distance to the boardwalk!! Just fully satisfied with this location I will stay again!!!
Overall nice experience. Very close to Santa cruz beach.
Exactly as described and very friendly staff. Would definitely stay again.
The stay was okay. Started out with my husbands service dog and how they were really adamant about seeing documents, when by law he doesn't have to show them. Loved the fact the boardwalk was in walking distance. Next time a different hotel.
Excellent Location near Santa Cruz Beach Boardwalk. Rooms are clean and well equiped for a motel. Staff is friendly, thus it is a good place to stay in Santa Cruz.
Here for short vacation. Average hotel, simple for stay over night.
Friendly, attentive staff. Location perfect for a short walk to the Boardwalk
The room was clean and it was nice to have a microwave and a refrigerator. Area was a bit seedy to say the least. Although it was only a short walk to the boardwalk, it not a nice family walk after dark. The pool was great if you have a family of lilliputians. I've seen bigger jacuzzis. The desk guy yelled at my kid for trying to score some orange juice in the afternoon. This apparently was passed the "continental breakfast" happy hour. The only reason I was in the office was because my room keys had failed for the second time. I stayed at the end of September and paid a premium for a room didn't live up my expectations.
It was an OK place to stay. We liked its proximity to the Santa Cruz beach and boardwalk, and the room had been re-done, so it wasn't run down, just on the small side. The flat screen TV had plenty of channels available, and there was a microwave, fridge, and little coffee pot. The parking was tight, but we managed. The swimming pool looked clean. Not in the best of neighborhoods, so it was a little scary walking back at night. We would stay there again, but not if we had small kids.
Located in Westside Santa Cruz, Comfort Inn Beach/Boardwalk Area is within a 5-minute walk of Santa Cruz Beach Boardwalk and within 15 minutes of other popular attractions like Ocean Street. This 28-room hotel welcomes guests with in-room amenities like refrigerators, microwaves, and coffee makers.
Comfort Inn Beach/Boardwalk Area's 28 rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free newspapers, phones, and ironing boards.
Guests of Comfort Inn Beach/Boardwalk Area enjoy a children's pool, free WiFi in public areas, and a seasonal outdoor pool. A stay here includes free parking. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include coffee/tea in a common area, free newspapers, and an ATM.
The hotel was very aged and in need of serious updates. I only stayed for one night as I was passing through. I ended up sleeping with ear plugs in to quiet all of the noise. The walls are thin, there was a very loud group upstairs, and I could hear every car that drove by. Otherwise, it was fine. Sheets and towels were clean. The man in the office was helpful. They provided breakfast and I was able to enjoy a tasty waffle and some fruit before heading on my way.
The property was mostly as expected for a 2-3 star motel. The staff was friendly and helpful, great customer service. The room was basic, had fridge and microwave, but oddly no tables or chairs so it was hard to eat breakfast. Free breakfast included cereals, fruits, packaged baked goods. Good enough to fuel us for the day at the Boardwalk. Literally 1.5 block walk to the boardwalk, very convenient. Parking was somewhat limited, when the lot is full, there's about 5 spaces also dedicated for guests in a back alley. My only gripe with the place was the floor is dirty. Everyone showered at the end of the night, the kids walked around maybe 20-30 minutes in the room before going to bed. And my kids feet were BLACK, covered in dirt. So the carpet must be gross and dirty. Otherwise, good basic stay.
Hello Chrisy, Thank you for staying at our hotel. Please know that we value your feedback and always use it as a reference as we continue to strive and earn our guests’ excellent rating. We would be very happy to hear from you on your next visit.
Promised breakfast then they did not serve breakfast because of COVID. Do not advertise breakfast.
The property was clean and staff were friendly. This place is very close to boardwalk and take only 5 mins to walk.
Great location. Friendly staff. A bit run down. Needs some updates.
Loved the location...walking distance to boardwalk....
Rough start but the they were able to accommodate, had extra guests which added extra fees per person. Only 1 car per room limit. I like how the room was no smoking and parking meters in the front for extra cars. Surveillance cameras was a plus. Mostly walked to the Boardwalk and surrounding locations. Breakfast on time and fresh
Nice Hotel in walking distance from the boardwalk, clean. Breakfast was opened a bit late a couple of days (I cared just because I had to leave for work). One of the concierge was really nice and friendly. Very good wifi in my room (2nd floor, room 208-212).
Great location, 3 blocks from the boardwalk. But "breakfast" was a joke. Pancake machine, oatmeal, sausage, cereal, toast, crappy yogurt, questionable hard boiled eggs. Now pick half of those fine items because the other half are out of stock.
Hello katrina, We are happy to hear that you enjoyed our hospitality. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. . Please know that we value your business, and we hope to see you again soon.