Best Western Inn

2.5 star property
Hotel with free breakfast, near Santa Cruz Beach Boardwalk

Choose dates to view prices

Photo gallery for Best Western Inn

Exterior
Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Free continental breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
126 Plymouth St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Santa Cruz Wharf
    ‪3 min drive‬
  • Place, Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santa Cruz

Located in Westside Santa Cruz within 2 miles (3 km) of Santa Cruz Beach Boardwalk, Best Western Inn is within a few miles (5 km) of other popular sights such as Monterey Bay. This 28-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Ocean Street - 1 min walk - 0.0 miles
  • Pacific Avenue - 12 min walk - 0.6 miles
  • Santa Cruz Wharf - 3 min drive - 2.1 miles
  • Santa Cruz Beach Boardwalk - 4 min drive - 2.0 miles
  • Mystery Spot - 7 min drive - 3.4 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Taqueria Los Pericos - ‬14 min walk
  • ‪Jack in the Box - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk

About this property

Best Western Inn

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Best Western Inn features a gym, free WiFi in public areas, and a business center. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a TV in a common area, a vending machine, and a water dispenser.
TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a fitness center.

Children under 14 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 30 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Best Western Inn Santa Cruz
Best Western Santa Cruz
Best Western Inn Hotel
Best Western Inn Santa Cruz
Best Western Inn Hotel Santa Cruz

Frequently asked questions

What's there to see within easy reach of Best Western Inn?

This hotel is situated in Westside Santa Cruz, just steps from Ocean Street. You'll also find Santa Cruz Beach Boardwalk and Monterey Bay within a short drive.

How much does it cost to stay at Best Western Inn?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Best Western Inn on Nov 2, 2025 start from $87.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Inn?

Yes, self parking is offered for free at the hotel.

Does Best Western Inn have a casino on the premises?

No, Best Western Inn doesn't have a casino.

Will I find an indoor pool at Best Western Inn?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Best Western Inn?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include jetted bathtubs and free Internet access.

Are there hot tubs at Best Western Inn?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Inn feature a restaurant that includes a breakfast menu?

Best Western Inn offers free continental breakfast though there is no restaurant.

Does Best Western Inn allow pets to stay for free?

No, pets aren't allowed at Best Western Inn though service animals are welcome.

Are there connecting rooms at Best Western Inn?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Best Western Inn?

The closest major airport to Best Western Inn is Watsonville, CA (WVI-Watsonville Municipal), which is 15.1 mi away (17 minutes by car). Another top airport is Norman Y. Mineta San Jose Intl. Airport (SJC), which is around 27.1 mi away.

Are there rooms with balconies that I can book at Best Western Inn?

No, you won't find guestrooms with balconies at Best Western Inn.

Best Western Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 355 out of 1001 reviews
Rating 8 - Good. 352 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Can check in late and stuff its nice
Stayed 1 night in Jul 2025

10/10 Excellent

Hannah Penberthy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay if you’re visiting the Santa Cruz board walk! The rooms very updated and very clean! The staff was very friendly and helpful!
Stayed 1 night in Jul 2025

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Tried this property looking for a cheap room while in town. Bed was uncomfortable, hot water wasn’t working in the shower, and mandatory checkout by 11am even though I was the only guest. Will look somewhere else next time I’m in town
Stayed 1 night in Jul 2025

10/10 Excellent

anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the waffles that had hearts inside during breakfast.
Stayed 1 night in Jun 2025

6/10 Okay

heather

Business traveler, Traveled with partner
This hotel is adequate..but for the price I paid...not worth it
Stayed 1 night in Jun 2025

4/10 Poor

Sophanna

Traveled with family and small children
Liked: Staff & service
I was showering and the water wasn’t running properly. Little to none came out until 10 minutes later
Stayed 1 night in Jun 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
A+
Stayed 1 night in Apr 2025

10/10 Excellent

Jehova

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What happened to our room?

We made a reservation but when we arrived we were told they could see we made a reservation but there was no room for us. The clerk checked the other hotels but they did not have us either. It took a while and we were tired but the clerk was very nice and did get us a room.
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Stayed 3 nights in Jun 2025

4/10 Poor

Dennis

Traveled with family
Disliked: Amenities, property conditions & facilities
Asked for accessible room,got second floor( of two) end of hall. No internet,tiny bottles of shampoo,body wash,conditioner. Not enough for one use. Way overpriced. On a freeway onramp.
Stayed 2 nights in Jun 2025

2/10 Terrible

Martin

Liked: Room comfort
Disliked: Staff & service
It was not a good stay! This hotel has been battling a water leak for years. We had to stay on the 2nd floor, I'm 68 yrs. so that meant carrying luggage up the stairs, no elevator that I knew of. The room had no soap, when I asked the hotel clerk for soap, he said they were out of soap. He found one small bar of soap, I asked for extra coffee and cups, he gave me coffee but no cups. I had to grab my own from the breakfast area. Then there was a homeless person coming into the lobby while we were checking in and she was looking for something. At breakfast time the same homeless person came into the breakfast area and started grabbing food, I'm happy that we had finished our breakfast because that homeless person was touching all the food items that others would be using later on. Bottom line... I will pay extra to stay at another hotel next time I'm in Santa Cruz. It's sad because we have stayed here many times in the past and we enjoyed our stays, but times change, and this hotel is changing for the worst. I don't recommend this hotel to anyone; they need to make some serious improvements.
Stayed 1 night in Jun 2025

10/10 Excellent

Audrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great attitude about service
Stayed 1 night in Jun 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Silent

Stayed 3 nights in May 2025

10/10 Excellent

hyunsoung

Stayed 1 night in May 2025

10/10 Excellent

oscar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay.
Stayed 2 nights in May 2025

8/10 Good

Diana

Stayed 1 night in May 2025

4/10 Poor

April

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property not very clean; very noisy
Stayed 2 nights in Apr 2025

10/10 Excellent

john

Stayed 2 nights in Apr 2025

2/10 Terrible

Darren

Stayed 2 nights in Apr 2025

6/10 Okay

Troy

Stayed 1 night in Apr 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good stay

It was good, clean and quiet.
Stayed 1 night in Apr 2025

8/10 Good

Virginia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to UCSC
Stayed 1 night in Apr 2025

8/10 Good

Cormac

Stayed 1 night in Apr 2025