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Recent guest reviews

No pool - just a big dirt lot Pillows flat... more fluffy bedding

Terrible neighborhood. There was a dirt lot where the pool should have been. People partying outside until very late.

This hotel room was very spacious and clean. Staff was well trained and very helpful and friendly. Thank you for a wonderful stay!

No coffee pot

it was a nice clean room but no breakfast

Toilet was clogged. Phone didnt work. Feces on the shower wall. Hair in the bed. Would not recommend

No coffee pot in room,beds were horrible, shower pressure was horrible and was not clean very well

This is perhaps one of the worst hotels I've stayed in. I am reviewing this from a 2 star standpoint. The room was overall not very clean, the couch had very large stains on it. The TV didn't work at all, when I called the hotel staff they never showed up. They did not provide any sort of breakfast in the morning, the hotel staff said it would be opened in 15 minutes, but an hour later they never opened it.

lock not working 1 end of hall no toilet cover growth IN toilet shower curtain did not fit curtains mismatch 1 black out other not smelly room NEVER AGAIN

There were mysterious white bugs crawling all over the mirror and sink. And the room had blood stains on the ceiling and dirty tampon under the bed. Plus the shower had very obviously been used and not cleaned out after. Just disgusting conditions

Rooms seams to be recently refurnished nicely, with microwave oven and Refrigerator. The table with half couch and chairs give you comfortable home feeling. The room is spacious (with one queen size bed). I stayed for more than ten days, The room services are casual, with towels replaced depending on the days. I would like to reuse them to save energy so it is perfect for me. The internet connection is not good in particular in the mornings. The internet service is provided by macro tech which was impossible to make a connection for first few days. Only after I talked to front desk and they called the provider, it gets better, but remains slow. Otherwise it was a very comfortable stay with reasonable breakfast.

My girlfriend threw up after smelling the room for 20seconds. We had to go out and get 2 candles and a thing of febreze to make it bearable.

Good wifi, no-frills breakfast. Really good for what it is.

noisy, squeaky overhead floors, holes in the walls, pictured on line must have been doctored. Lots of road traffic close by.

Not worth $500 I spent for the weekend stay. The pictures make the hotel look nice but the room itself looks dirty and old. I saw some cockroaches by the sink. The shower looks very outdated. The shower head is old and needs to be replaced.

I walked into the room and immediately felt a sadness as if perhaps someone died a lonely death in there. This was the worst hotel I've ever experienced. The curtains had old stains on them. The room was dark, stuffy and old smelling. I didn't sleep well and rushed out of there the next morning. This place definitely put a damper on my Santa Cruz experience.

The hotel staff was nice, but the hotel itself was a dive. We had a drug deal going down outside on and off throughout the night, which was very scary with 2 teenage girls. The room was dirty and grungy. I could not stop sneezing and was having a hard time breathing the whole time I was in the room. The lamp plug was cut, so the lighting was bad. The breakfast was very limited, which is what I expected, but the yogurt was expired. We paid more for this room than we have ever paid in the past for a Hyatt room and was very disappointed. Never staying here again

Issues with bugs/cleanliness & missing ironing board 1st room but staff was accommodating & moved us to new room but missing hangers.

Riverside Ave Santa Cruz CA

Hotel highlights

  • Walking distance to Santa Cruz Beach Boardwalk
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in Westside Santa Cruz within a short walk of Santa Cruz Beach Boardwalk, Torch Lite Inn is within a mile (2 km) of other popular sights such as Monterey Bay. This 38-room motel welcomes guests with in-room amenities like refrigerators, microwaves, and coffee makers.


Rooms

40-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, microwaves, and coffee makers are other standard amenities.


Property features

Torch Lite Inn features free WiFi in public areas, a terrace, and laundry facilities. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Deluxe Room

1 King Bed | Sleeps 2

Signature Room

2 Queen Beds | Sleeps 4

Guest reviews for Torch Lite Inn

Everyone (18) Family (5)
4
Family

No pool - just a big dirt lot Pillows flat... more fluffy bedding

By on Jun 6, 2022

Review comment responded on Jun 22, 2022

We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

1
Family

Terrible neighborhood. There was a dirt lot where the pool should have been. People partying outside until very late.

By on May 6, 2022

Review comment responded on Jun 22, 2022

Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

5
Family

This hotel room was very spacious and clean. Staff was well trained and very helpful and friendly. Thank you for a wonderful stay!

By on Dec 6, 2021

Review comment responded on May 5, 2022

Jeffrey, It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.

2
Everyone

No coffee pot

By on Aug 16, 2021

Review comment responded on May 5, 2022

Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality.

5
Family

it was a nice clean room but no breakfast

By on Jul 6, 2021

Review comment responded on Jul 19, 2021

Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

1
Everyone

Toilet was clogged. Phone didnt work. Feces on the shower wall. Hair in the bed. Would not recommend

By on Mar 28, 2021

Review comment responded on May 5, 2021

Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

2
Family

No coffee pot in room,beds were horrible, shower pressure was horrible and was not clean very well

By on Mar 28, 2021

Review comment responded on May 5, 2021

Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

3
Everyone

By on Dec 25, 2020

3
Everyone

By on Dec 25, 2020

1
Everyone

This is perhaps one of the worst hotels I've stayed in. I am reviewing this from a 2 star standpoint. The room was overall not very clean, the couch had very large stains on it. The TV didn't work at all, when I called the hotel staff they never showed up. They did not provide any sort of breakfast in the morning, the hotel staff said it would be opened in 15 minutes, but an hour later they never opened it.

By , from Missouri on Mar 26, 2018

Review comment responded on Apr 2, 2018

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know .. giving you better offer upto 20% off for any future stay ... looking forward to see you.

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