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SureStay Hotel by Best Western San Rafael

2.5 star property

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Photo gallery for SureStay Hotel by Best Western San Rafael

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Standard Room, 1 Queen Bed, Accessible, Non Smoking | Bathroom | Combined shower/tub, hair dryer, towels
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
865 Franciso Blvd East, San Rafael, CA, 94901
  • Place, San Rafael Pacifics Albert Park
    ‪2 min drive‬
  • Place, Mission San Rafael Arcangel
    ‪3 min drive‬
  • Place, Dominican University of California
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

San Rafael

Located in Canal, SureStay Hotel by Best Western San Rafael is within 2 miles (3 km) of sights such as Marin Country Mart and Mission San Rafael Arcangel. This 32-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • San Rafael Pacifics Albert Park - 2 min drive - 1.3 miles
  • Marin Country Mart - 2 min drive - 1.4 miles
  • Mission San Rafael Arcangel - 3 min drive - 1.6 miles
  • Dominican University of California - 3 min drive - 1.8 miles
  • Classic Billiards - 3 min drive - 1.8 miles

Getting around

  • Berkeley Station - 18 min drive
  • San Francisco Intl. Airport (SFO) - 42 min drive

Restaurants

  • ‪Mi Pueblo Food Center - ‬12 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Picante - ‬12 min walk
  • ‪Circle K - ‬4 min walk
  • ‪Taqueria Mi Familia - ‬8 min walk

About this property

SureStay Hotel by Best Western San Rafael

Guests staying at SureStay Hotel by Best Western San Rafael enjoy free WiFi in public areas, free newspapers, and a vending machine. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready.
LED TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, coffee makers, and free local calls are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

San Rafael Travelodge
Travelodge in Hotel San Rafael
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge San Rafael Hotel
Travelodge San Rafael
Travelodge Wyndham San Rafael Hotel
Travelodge Wyndham San Rafael
Travelodge San Rafael Hotel San Rafael
San Rafael Travelodge
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge in San Rafael
Surestay By Best Rafael Rafael
Travelodge by Wyndham San Rafael
SureStay Hotel by Best Western San Rafael Hotel
SureStay Hotel by Best Western San Rafael San Rafael
SureStay Hotel by Best Western San Rafael Hotel San Rafael

Frequently asked questions

What's there to do around SureStay Hotel by Best Western San Rafael?

This hotel is situated in Canal, close to Muir Woods National Monument, Marin County Civic Center, and Larkspur Ferry Terminal. You'll also find San Francisco Bay and Mission San Rafael Arcangel within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western San Rafael?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western San Rafael on Jun 16, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Hotel by Best Western San Rafael?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does SureStay Hotel by Best Western San Rafael have a casino?

No, SureStay Hotel by Best Western San Rafael doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western San Rafael?

No, there is no indoor pool at this hotel.

Is SureStay Hotel by Best Western San Rafael a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a free daily breakfast plus some guestrooms include a jetted bathtub and free WiFi.

Does SureStay Hotel by Best Western San Rafael have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does SureStay Hotel by Best Western San Rafael have a restaurant that serves breakfast?

SureStay Hotel by Best Western San Rafael offers free self-serve breakfast each morning though there is no restaurant.

Does SureStay Hotel by Best Western San Rafael allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western San Rafael.

Does SureStay Hotel by Best Western San Rafael have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from SureStay Hotel by Best Western San Rafael?

The closest major airport to SureStay Hotel by Best Western San Rafael is Oakland Intl. Airport (OAK), which is 29.4 mi away (35 minutes by car). Another top airport is Concord, CA (CCR-Buchanan Field), which is around 24.7 mi away.

Can I book a room with a balcony at SureStay Hotel by Best Western San Rafael?

No, there aren't any guestrooms at SureStay Hotel by Best Western San Rafael that offer a balcony.

SureStay Hotel by Best Western San Rafael Reviews

Reviews

6.4
Rating 10 - Excellent. 205 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 241 out of 1001 reviews
Rating 4 - Poor. 153 out of 1001 reviews
Rating 2 - Terrible. 156 out of 1001 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
Clean room, comfy bed and room was good size.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let me check in @9am after working night shift and that is very considerate of them. Good thing the room was available at that time. The room itself is clean and tidy. Has a refrigerator and microwave. Overall my stay was very comfortable!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Aaron

Liked: Amenities
Nice inside rooms.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MerLynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

meagan

Liked: Cleanliness, staff & service, amenities
Clean and welcoming
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable! Loved the amenities which was just what I needed and the staff was very nice! Would certainly stay again! Thanks so much!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

meagan

Liked: Cleanliness, staff & service, amenities
Yes, clean and helpful
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Leanne

Disliked: Property conditions & facilities
You can stand the middle of the room and slant yourself because of the ground being uneven, we stayed on the second floor.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Megumi

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lynn

Yes
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Stay
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

David

Best bed we’ve ever had in a motel. Great nights sleep.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient nice family run
Stayed 3 nights in May 2025
Verified

6/10 Okay

Gregory

Disliked: Staff & service, amenities
Commercial area
Stayed 1 night in Sep 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Was very happy with our stay. Staff were extremely friendly and accommodating.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

MURTAZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful. The room was clean neat and location was very convenient. Excellent place.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, property conditions & facilities
The room was spotless, spacious, and the shower water was hot and soothing. The night manager at the front desk is also a really kind human. She cares about people because another guest needed jumper cable and she went out of her way to obtain one for the guest.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, room was very clean.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The room looks as it is on website. Very clean all around. Well maintained
Stayed 1 night in Aug 2025
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service
Very modest motel, but meticulously clean with a good staff.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, affordable place

A nice little hotel, very clean
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Alexsandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Easy parking. Quiet area. Close to downtown town.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Keevan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from the freeway. Friendly staff and simple continental breakfast.
Stayed 1 night in Feb 2024

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