SureStay Hotel by Best Western San Rafael

2.5 star property
Hotel in San Rafael with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western San Rafael

Exterior
Lobby
Exterior
Free daily self-serve breakfast
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
865 Franciso Blvd East, San Rafael, CA, 94901
  • Larkspur Ferry Terminal
    ‪3 min drive‬
  • Dominican University of California
    ‪3 min drive‬
  • Marin County Civic Center
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪46 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

San Rafael

SureStay Hotel by Best Western San Rafael places you within 2 miles (3 km) of Marin Country Mart and Mission San Rafael Arcangel. This 32-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Mission San Rafael Arcangel - 2 min drive - 1.6 miles
  • Larkspur Ferry Terminal - 3 min drive - 1.8 miles
  • Dominican University of California - 3 min drive - 1.8 miles
  • Marin County Civic Center - 5 min drive - 3.5 miles
  • Marin County Civic Center Farmers' Market - 5 min drive - 3.5 miles

Getting around

  • Berkeley Station - 18 min drive
  • San Francisco Intl. Airport (SFO) - 42 min drive

Restaurants

  • ‪Mi Pueblo Food Center - ‬12 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Sunrise Donuts - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬19 min walk
  • ‪Picante - ‬12 min walk

About this property

SureStay Hotel by Best Western San Rafael

Hotel in San Rafael with free breakfast and a 24-hour front desk
Guests staying at SureStay Hotel by Best Western San Rafael enjoy free WiFi in public areas, free newspapers, and a vending machine. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready.
LED TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, coffee makers, and free local calls are also available.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

San Rafael Travelodge
Travelodge in Hotel San Rafael
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge San Rafael Hotel
Travelodge San Rafael
Travelodge Wyndham San Rafael Hotel
Travelodge Wyndham San Rafael
Travelodge San Rafael Hotel San Rafael
San Rafael Travelodge
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge in San Rafael
Surestay By Best Rafael Rafael
Travelodge by Wyndham San Rafael
SureStay Hotel by Best Western San Rafael Hotel
SureStay Hotel by Best Western San Rafael San Rafael
SureStay Hotel by Best Western San Rafael Hotel San Rafael

Frequently asked questions

What's there to do around SureStay Hotel by Best Western San Rafael?

This hotel is located in San Rafael, close to Muir Woods National Monument, Larkspur Ferry Terminal, and Marin County Civic Center. You'll also find San Francisco Bay and Mission San Rafael Arcangel within a short drive.

Is parking available on site at SureStay Hotel by Best Western San Rafael?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does SureStay Hotel by Best Western San Rafael have a casino?

No, SureStay Hotel by Best Western San Rafael doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western San Rafael?

No, there is no indoor pool at this hotel.

What do couples enjoy most about SureStay Hotel by Best Western San Rafael?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include jetted bathtubs and free Internet access.

Are there hot tubs at SureStay Hotel by Best Western San Rafael?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does SureStay Hotel by Best Western San Rafael have a restaurant that serves breakfast?

SureStay Hotel by Best Western San Rafael offers free self-serve breakfast each morning though there is no restaurant.

Does SureStay Hotel by Best Western San Rafael allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western San Rafael.

Does SureStay Hotel by Best Western San Rafael have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from SureStay Hotel by Best Western San Rafael?

The closest major airport to SureStay Hotel by Best Western San Rafael is Oakland Intl. Airport (OAK), which is 29.4 mi away (35 minutes by car). Another top airport is Concord, CA (CCR-Buchanan Field), which is around 24.7 mi away.

Can I book a room with a balcony at SureStay Hotel by Best Western San Rafael?

No, you won't find guestrooms with balconies at SureStay Hotel by Best Western San Rafael.

SureStay Hotel by Best Western San Rafael Reviews

Reviews

6.2
Rating 10 - Excellent. 167 out of 1006 reviews
Rating 8 - Good. 255 out of 1006 reviews
Rating 6 - Okay. 257 out of 1006 reviews
Rating 4 - Poor. 155 out of 1006 reviews
Rating 2 - Terrible. 172 out of 1006 reviews

7.0/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Duminda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Liked: Cleanliness
Fine
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Stayed 3 nights in Jan 2025

8/10 Good

Arlene

Liked: Cleanliness, staff & service
Pricing is good
Stayed 1 night in Feb 2025

2/10 Terrible

Emmanuel

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Sketchy people hanging around the property. Went to check in and saw a roach scurry across the room. Followed by a bed bug crawling up the wall. Didn’t unpack thank goodness. Person on the front desk probably knew. Refunded me without hesitation. Avoid at all cost
Stayed 1 night in Feb 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good stay

The place was centrally located to other services, and close to my business event. Room was clean, well stocked, safe parking lot and soft bed.
Stayed 1 night in Feb 2025

2/10 Terrible

Leslie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst ever experience
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

4/10 Poor

Heather

Traveled with family
The hooks all around made us uncomfortable
Stayed 3 nights in Jan 2025

6/10 Okay

Kristie

It’s very basic. The breakfast doesn’t start until 7:00, which is late by my standards. Breakfast offered was worst I’ve ever seen at a hotel. Very disappointed. No lotion in room.
Stayed 1 night in Jan 2025

2/10 Terrible

Carl's

Stayed 1 night in Jan 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by the freeway!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenyatta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Manoj

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Expedia should take this out of their listings
Stayed 4 nights in Dec 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Stay
Stayed 2 nights in Dec 2024

2/10 Terrible

Filomena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I noticed black mold in the window seal of my bathroom. The exhaust fan didn't do enough to move the bathroom air out. I enjoyed my stay besides that.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
;
Stayed 1 night in Nov 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Adilson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Stephanie

Traveled with partner
Disliked: Amenities, property conditions & facilities
Unsafe difficult owner
Stayed 1 night in Nov 2024

8/10 Good

Corinne

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024