SureStay Hotel by Best Western San Rafael

2.5 star property
Hotel in San Rafael with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western San Rafael

Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Free daily self-serve breakfast
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
865 Franciso Blvd East, San Rafael, CA, 94901
  • Place, Mission San Rafael Arcangel
    ‪2 min drive‬
  • Place, Dominican University of California
    ‪3 min drive‬
  • Place, Marin County Civic Center
    ‪5 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪46 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

San Rafael

SureStay Hotel by Best Western San Rafael places you within 2 miles (3 km) of Marin Country Mart and Mission San Rafael Arcangel. This 32-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Mission San Rafael Arcangel - 2 min drive - 1.6 miles
  • Larkspur Ferry Terminal - 3 min drive - 1.8 miles
  • Dominican University of California - 3 min drive - 1.8 miles
  • Marin County Civic Center - 5 min drive - 3.5 miles
  • Marin County Civic Center Farmers' Market - 5 min drive - 3.5 miles

Getting around

  • Berkeley Station - 18 min drive
  • San Francisco Intl. Airport (SFO) - 42 min drive

Restaurants

  • ‪Circle K - ‬4 min walk
  • ‪Picante - ‬12 min walk
  • ‪Mi Pueblo Food Center - ‬12 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Michael's Sourdough Sandwiches - ‬13 min walk

About this property

SureStay Hotel by Best Western San Rafael

Hotel in San Rafael with free breakfast and a 24-hour front desk
Guests staying at SureStay Hotel by Best Western San Rafael enjoy free WiFi in public areas, free newspapers, and a vending machine. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready.
LED TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, coffee makers, and free local calls are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

San Rafael Travelodge
Travelodge in Hotel San Rafael
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge San Rafael Hotel
Travelodge San Rafael
Travelodge Wyndham San Rafael Hotel
Travelodge Wyndham San Rafael
Travelodge San Rafael Hotel San Rafael
San Rafael Travelodge
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge in San Rafael
Surestay By Best Rafael Rafael
Travelodge by Wyndham San Rafael
SureStay Hotel by Best Western San Rafael Hotel
SureStay Hotel by Best Western San Rafael San Rafael
SureStay Hotel by Best Western San Rafael Hotel San Rafael

Frequently asked questions

What's there to do around SureStay Hotel by Best Western San Rafael?

This hotel is located in San Rafael, close to Muir Woods National Monument, Marin County Civic Center, and Larkspur Ferry Terminal. You'll also find San Francisco Bay and Mission San Rafael Arcangel within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western San Rafael?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western San Rafael on Oct 30, 2025 start from $103.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Hotel by Best Western San Rafael?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does SureStay Hotel by Best Western San Rafael have a casino?

No, SureStay Hotel by Best Western San Rafael doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western San Rafael?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at SureStay Hotel by Best Western San Rafael?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include jetted bathtubs and free Internet access.

Are there hot tubs at SureStay Hotel by Best Western San Rafael?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does SureStay Hotel by Best Western San Rafael have a restaurant that serves breakfast?

SureStay Hotel by Best Western San Rafael offers free self-serve breakfast each morning though there is no restaurant.

Does SureStay Hotel by Best Western San Rafael allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western San Rafael.

Are there connecting rooms at SureStay Hotel by Best Western San Rafael?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from SureStay Hotel by Best Western San Rafael?

The closest major airport to SureStay Hotel by Best Western San Rafael is Oakland Intl. Airport (OAK), which is 29.4 mi away (35 minutes by car). Another top airport is Concord, CA (CCR-Buchanan Field), which is around 24.7 mi away.

Can I book a room with a balcony at SureStay Hotel by Best Western San Rafael?

No, there aren't any guestrooms with balconies at SureStay Hotel by Best Western San Rafael.

SureStay Hotel by Best Western San Rafael Reviews

Reviews

6.4
Rating 10 - Excellent. 180 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 251 out of 1002 reviews
Rating 4 - Poor. 152 out of 1002 reviews
Rating 2 - Terrible. 169 out of 1002 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Desk clerk at check in was cold and abrupt.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Bao

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
close to my destination
Stayed 2 nights in Jul 2025

8/10 Good

Thurston

Stayed 2 nights in Jul 2025

6/10 Okay

Ian, Sacramento

Someone took a deuce in the fridge and the body wash wasn't conditioner and for that matter the shampoo wasn't really up to stuff either but other than the horrible experience it was really nice and staying up all night because all the noise was even better thank you
Stayed 1 night in Jul 2025

10/10 Excellent

simon

Stayed 1 night in Jun 2025

4/10 Poor

ROBERT

Stayed 1 night in Jun 2025

4/10 Poor

Vanesa

Stayed 1 night in Jun 2025

4/10 Poor

Kevin

Liked: Cleanliness
the
Stayed 1 night in Jun 2025

8/10 Good

darrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Carl

It was clean. Poor lighting for reading.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

2/10 Terrible

David

Stayed 1 night in May 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When the bed gets made, it would have been nice if the sheets were changed as well.
Stayed 4 nights in May 2025

10/10 Excellent

Maikeli

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient nice family run
Stayed 3 nights in May 2025

10/10 Excellent

Sally

Stayed 3 nights in May 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get to. Fast check in. Tight parking spots
Stayed 3 nights in May 2025

10/10 Excellent

YUE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 1 night in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely family run hotel Kind and so considerate

Ive been here know for two weeks .I love it so convenient very clean Highly recommend sure stay Hotel best western San Rafael . it felt like my second home. Thank you to the whole staff for your outstanding service in every way Sally Catalana
Stayed 2 nights in May 2025

6/10 Okay

Kyle

Stayed 3 nights in Apr 2025

10/10 Excellent

Sally

Stayed 1 night in May 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was small but nice, and a good coffe shop across the street. It was clean, but I was disappointed that I found an apple core that had been left in the ice bucket. Service was friendly, will stay here again if we come back to the area.
Stayed 2 nights in May 2025