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SureStay Hotel by Best Western San Rafael

2.5 star property
Hotel in San Rafael with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western San Rafael

Exterior
Exterior
Free daily self-serve breakfast
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
865 Franciso Blvd East, San Rafael, CA, 94901
  • Place, Marin Country Mart
    ‪2 min drive‬
  • Place, Dominican University of California
    ‪2 min drive‬
  • Place, Mission San Rafael Arcangel
    ‪2 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

San Rafael

Located in Canal, SureStay Hotel by Best Western San Rafael is within 2 miles (3 km) of sights such as Marin Country Mart and Mission San Rafael Arcangel. This 32-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Marin Country Mart - 2 min drive - 1.4 miles
  • San Rafael Pacifics Albert Park - 2 min drive - 1.6 miles
  • Dominican University of California - 2 min drive - 2.0 miles
  • Mission San Rafael Arcangel - 2 min drive - 2.0 miles
  • Larkspur Ferry Terminal - 3 min drive - 1.8 miles

Getting around

  • Berkeley Station - 18 min drive
  • San Francisco Intl. Airport (SFO) - 42 min drive

Restaurants

  • ‪Picante - ‬12 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Mi Pueblo Food Center - ‬12 min walk
  • ‪Circle K - ‬4 min walk
  • ‪Michael's Sourdough Sandwiches - ‬13 min walk

About this property

SureStay Hotel by Best Western San Rafael

Hotel in San Rafael with free breakfast and a 24-hour front desk
Guests staying at SureStay Hotel by Best Western San Rafael enjoy free WiFi in public areas, free newspapers, and a vending machine. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready.
LED TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, coffee makers, and free local calls are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

San Rafael Travelodge
Travelodge in Hotel San Rafael
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge San Rafael Hotel
Travelodge San Rafael
Travelodge Wyndham San Rafael Hotel
Travelodge Wyndham San Rafael
Travelodge San Rafael Hotel San Rafael
San Rafael Travelodge
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge in San Rafael
Surestay By Best Rafael Rafael
Travelodge by Wyndham San Rafael
SureStay Hotel by Best Western San Rafael Hotel
SureStay Hotel by Best Western San Rafael San Rafael
SureStay Hotel by Best Western San Rafael Hotel San Rafael

Frequently asked questions

What's there to do around SureStay Hotel by Best Western San Rafael?

This hotel is situated in Canal, close to Muir Woods National Monument, Mission San Rafael Arcangel, and Marin County Civic Center. You'll also find San Francisco Bay and Larkspur Ferry Terminal within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western San Rafael?

As of Dec 1, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western San Rafael on Dec 14, 2025 start from $94.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay Hotel by Best Western San Rafael?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does SureStay Hotel by Best Western San Rafael have a casino?

No, SureStay Hotel by Best Western San Rafael doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western San Rafael?

No, there is no indoor pool at this hotel.

What do couples enjoy most about SureStay Hotel by Best Western San Rafael?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include jetted bathtubs and free Internet access.

Are there hot tubs at SureStay Hotel by Best Western San Rafael?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does SureStay Hotel by Best Western San Rafael have a restaurant that serves breakfast?

SureStay Hotel by Best Western San Rafael offers free self-serve breakfast each morning though there is no restaurant.

Does SureStay Hotel by Best Western San Rafael allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western San Rafael.

Does SureStay Hotel by Best Western San Rafael have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from SureStay Hotel by Best Western San Rafael?

The closest major airport to SureStay Hotel by Best Western San Rafael is Oakland Intl. Airport (OAK), which is 29.4 mi away (35 minutes by car). Another top airport is Concord, CA (CCR-Buchanan Field), which is around 24.7 mi away.

Are there rooms with balconies that I can book at SureStay Hotel by Best Western San Rafael?

No, you won't find guestrooms with balconies at SureStay Hotel by Best Western San Rafael.

Reviews

SureStay Hotel by Best Western San Rafael Reviews

6.4

7.0/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 182 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 251 out of 1001 reviews
Rating 4 - Poor. 154 out of 1001 reviews
Rating 2 - Terrible. 164 out of 1001 reviews

Reviews

2/10 Terrible

Daniel

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was supposed to be a non smoking room but reeked of cigarettes. Bedding was dirty/stained.
Stayed 1 night in Aug 2025

4/10 Poor

Jason

Stayed 1 night in Aug 2025

2/10 Terrible

Regina

The room smelled like pee. The pillows were flat and needed to be thrown away.
Stayed 1 night in Aug 2025

2/10 Terrible

Jake

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this hotel. Disgusting unclean pillowcases caused inflammation and pimples on my girlfriend’s ear. The place feels extremely unsafe, the area and the people around the area make it feel extremely uncomfortable. We were very concerned for our safety staying at this hotel, for whether damage would be caused to our car whilst staying. We entered our room initially to the smell of marijuana, when alerting the front desk he offered to swap the room but did not apologise for it or seem to feel too bad. Our next room had a huge dent in the wall upon opening the door, but whatever. I have never felt unsafe staying at a hotel until this stay. Other guests were smoking marijuana outside the hotel room doors, that we had to tell to stop then eventually call the front room desk so they would in this no smoking hotel. This hotel cost $155 for the night, an incredible rip off, with issues that i would not even expect from a $50/night place. AVOID AT ALL COSTS.
Stayed 1 night in Aug 2025

8/10 Good

Harry

Stayed 3 nights in Aug 2025

10/10 Excellent

Baoning

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great. I checked in late. But everything works out! I am glad.
Stayed 1 night in Aug 2025

8/10 Good

Timothy

Stayed 1 night in Aug 2025

10/10 Excellent

Alexsandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Easy parking. Quiet area. Close to downtown town.
Stayed 1 night in Aug 2025

8/10 Good

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad for the money
Stayed 5 nights in Aug 2025

8/10 Good

Mario

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The room looks as it is on website. Very clean all around. Well maintained
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and works for a quick stay, but the surrounding area is just a little rough. Evidence of prostitution and partying is only 1 street away. I think the property itself is safe enough
Stayed 1 night in Jul 2025

2/10 Terrible

Ryan

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property looked great. Room clean and well cared for. Unfortunately this sight is not for people or construction workers who need to stay for the week. No parking. Have to park out on the street. $4000 worth of tools that were locked up on the truck still managed to get stollen out of the work truck
Stayed 3 nights in Jul 2025

2/10 Terrible

Ka Yan

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast is very limited and the room is not very clean with some ants
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Traveled with partner
Best bed we’ve ever had in a motel. Great nights sleep.
Stayed 1 night in Jul 2025

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Just OK!
Stayed 3 nights in Jul 2025

10/10 Excellent

Gina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Price

Very nice for the price. The breakfast was simple, but perfect for us. A bagel with cream cheese, yogurt, fruit and coffee. The location was also nice and centralized for all of our outings. Our room was very comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside was really nice and clean. Outside was a bit sketchy at first.
Stayed 1 night in Jul 2025

10/10 Excellent

Hassan

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Desk clerk at check in was cold and abrupt.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Bao

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
close to my destination
Stayed 2 nights in Jul 2025

8/10 Good

Thurston

Stayed 2 nights in Jul 2025

6/10 Okay

Ian, Sacramento

Someone took a deuce in the fridge and the body wash wasn't conditioner and for that matter the shampoo wasn't really up to stuff either but other than the horrible experience it was really nice and staying up all night because all the noise was even better thank you
Stayed 1 night in Jul 2025

10/10 Excellent

simon

Stayed 1 night in Jun 2025

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