Alma San Juan

4.0 star property
Hotel with 2 restaurants, a short walk to Port of San Juan
VIP Access

Choose dates to view prices

Photo gallery for Alma San Juan

Bar (on property)
View from property
Outdoor pool
Suite, 1 King Bed, Balcony (Plaza) | Pillowtop beds, minibar, in-room safe, desk
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
405 C. de San Francisco, San Juan, San Juan, 00901
  • Port of San Juan
    ‪4 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Pan American Pier
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members

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Room options

Deluxe Room, 1 King Bed (No Window)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (No Window)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Queen Beds

Suite, 1 Bedroom (Courtyard, King)

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed (No Window)

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Balcony (Plaza)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Don Juan, King)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Doña Rita, Kin)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Juan

Located in Old San Juan within a short walk of Port of San Juan, Alma San Juan is within a few miles (5 km) of other popular sights such as Condado Beach. This 56-room, 4-star hotel has 2 restaurants, an outdoor pool, and a 24-hour gym.

What's nearby

  • Port of San Juan - 4 min walk - 0.3 miles
  • Condado Beach - 4 min drive - 2.3 miles
  • Distrito T-Mobile - 4 min drive - 2.5 miles
  • Puerto Rico Convention Center - 5 min drive - 2.9 miles
  • Pan American Pier - 6 min drive - 3.0 miles

Getting around

  • Domenech Station - 11 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Caficultura - ‬1 min walk
  • ‪CasaBlanca Hotel - ‬2 min walk
  • ‪Casa Luna Rest - ‬2 min walk
  • ‪BrickHaus - ‬2 min walk

About this property

Alma San Juan

Hotel with 2 restaurants, a short walk to Port of San Juan
Guests staying at Alma San Juan enjoy an outdoor pool, a 24-hour gym, and a rooftop terrace. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include free WiFi in public areas, express check-in, and express check-out.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and slippers. Other amenities include minibars, espresso makers, and free local calls.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Andaluz
  • CAFE at Alma
  • Mar y Rosa

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (36 inches high)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number Valid ID and Method of Payment

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Alma San Juan
Alma San Juan Hotel
Alma San Juan San Juan
Alma San Juan Adults Only
Alma San Juan Hotel San Juan

Frequently asked questions

Are free cancellation options available at Alma San Juan ?

Alma San Juan provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What is there to do close to Alma San Juan ?

This hotel is situated in Old San Juan, just steps from Plaza de Colon and Teatro Tapia, and within a short walk of Port of San Juan. You'll also find Condado Beach and Pan American Pier within a short drive.

Will I be able to park at Alma San Juan ?

No, this hotel doesn't offer parking.

Does Alma San Juan have a casino on the premises?

No, Alma San Juan doesn't have a casino.

Will I find an indoor pool at Alma San Juan ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What will couples enjoy most about a stay at Alma San Juan ?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a restaurant with al fresco dining, and a restaurant bar.

Does Alma San Juan have a hot tub?

No, there isn't a spa tub at this hotel.

Does Alma San Juan have a restaurant with a breakfast menu?

Yes, Alma San Juan has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Will Alma San Juan allow pets to stay for free?

No, pets aren't allowed at Alma San Juan though service animals are welcome.

Does Alma San Juan have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Alma San Juan ?

The closest major airport to Alma San Juan is Luis Munoz Marin Intl. Airport (SJU), which is 8.5 mi away (29 minutes by car).

Can I book a room with a balcony at Alma San Juan ?

Yes, some guestrooms at Alma San Juan offer a balcony and may feature bay views.

Alma San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 153 out of 237 reviews
Rating 8 - Good. 45 out of 237 reviews
Rating 6 - Okay. 25 out of 237 reviews
Rating 4 - Poor. 9 out of 237 reviews
Rating 2 - Terrible. 5 out of 237 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherrie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and elegant
Stayed 1 night in Apr 2025

6/10 Okay

Philip

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location for old town. Nice property and rooftop bar. Very small rooms. No room to lay a large suitcase. Bathroom good. No window coverings so very bright and extremely noisy. The voice carries from the bottom floor all the way up to the top as there is an open atrium. It was after midnight and they were dragging tables and chairs across the floor on the rooftop and couldn’t sleep. Had to call the front desk. We wouldn’t stay there again. No sleep!
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for catching a cruise ship.
Stayed 2 nights in Mar 2025

8/10 Good

Tracy

Stayed 2 nights in Apr 2025

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 4 nights in Mar 2025

6/10 Okay

Geraldine

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The property itself is beautiful!! However I did not get clean towels for 2 days after requesting them several times. I also never received a phone in my room after asking a few times and I had to use my personal cell phone to call the front desk on all the above requests.
Stayed 3 nights in Mar 2025

6/10 Okay

Javier

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, perfect place to stay if ocean front isn’t a non negotiable for you. Incredible views and drinks on rooftop.
Stayed 1 night in Mar 2025

2/10 Terrible

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Not great. It is marketed/branded as a nice modern hotel but the experience is very different. High price to pay for what ended up feeling like a cheap backpacker hostel experience. The good: - nice restaurant and roof top - excellent coffee at the ground floor cafe - location The bad: The rooms! - Sound is the biggest issue. You can hear ALL doors opening and closing, and people walking and talking within a 2-3 FLOOR radius. Poor design choices. - Air conditioner rattled constantly. - Thin doors between rooms so you can hear your neighbours perfectly. - No windows in some rooms. This isn’t a huge issue, but the ventilation is poor. Mildew smell in bathroom because of this - Nowhere to unpack I could only recommend this hotel if you pay for a high-end room and are a heavy sleeper. Otherwise, look elsewhere. Very hard to sleep before midnight and after 6am.
Stayed 3 nights in Mar 2025

8/10 Good

Chelsea

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Great location, however our room was not cleaned until we went to reception to request - four days into our stay. We were told we would receive a benefit, which we never did.
Stayed 4 nights in Feb 2025

8/10 Good

Dana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old San Juan Convenience

Hotel Alma was in an awesome location for Old San Juan exploration. We were hoping to have a room with two beds and windows but weren’t that lucky when we checked in. The rooftop pool was a perfect escape from the heat.
Stayed 2 nights in Mar 2025

8/10 Good

briseida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria Rafaela Delgado

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2025

6/10 Okay

Christina Rolfe and Jonathan

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The water pressure was terrible, many fixtures were loose or crooked, the elevator was very small and incredibly slow. The pool was a joke and smelled like cat urine. The restaurant on the rooftop charged us $50 for bad oysters that they refused to credit. They charged us $35 a day at checkout which wasn't on their site or the Expedia site, even though we prepaid in full, which is illegal to do.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ana Gabriella

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property in the historic center of San Juan. Recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

Glenda

Stayed 1 night in Mar 2025

6/10 Okay

Nils

Traveled with group
Disliked: Staff & service
They gave us a room that wasn’t clean & the staff wasn’t apologetic or helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Cesar, Aguadilla

Stayed 1 night in Mar 2025

10/10 Excellent

Ruediger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

erskine, University Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To have them store our luggage and allow us to start exploring is priceless. Check in is 4PM and we arrived at 10:AM.
Stayed 4 nights in Mar 2025

6/10 Okay

Bettina

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Beds very comfortable, interior design and staff really nice. Early check-in was available at noon. roof deck was pretty, but pool is really just a fountain. Very nice bathroom and room. Expensive room had no natural daylight, no window whatsoever. Fancy built in clock in the bathroom mirror was not programmed, no way to see whether it was stay or night when you woke up. No phone to access front desk, no feminine hygiene products available on site. (super nice front desk attendant shared one of her personal stash with us.) Bed’s automatic lighting, triggered by motion, too bright, would wake up other sleeper. No hooks for towels or clothes in bathroom, faucet spills over onto the bathroom counter. With a few tweaks, this would be a great place to stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Yoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing the roof top is iconic I would definitely come back
Stayed 2 nights in Mar 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best part is the rooftop bar and restaurant. The worst part is most rooms have no windows. It is right in the heart of Old San Juan, very fun and pretty area.
Stayed 2 nights in Mar 2025

4/10 Poor

Anne

Stayed 4 nights in Mar 2025

10/10 Excellent

Zhijie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 2 nights in Mar 2025