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The Row Hotel, BW Signature Collection

Property class: 3

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Photo gallery for The Row Hotel, BW Signature Collection

A modern living room with a central round table, multiple seating options, and a kitchen area in the background.
A modern living room with a sectional sofa, a coffee table, and a fireplace. There are two side tables with lamps, and a large window with a view of trees.
A hotel with a modern design, featuring a large glass facade, a well-lit entrance, and a landscaped outdoor area with benches and a water feature.
A bedroom with a bed, bedside tables, a desk, and a chair.
A hotel reception area with a modern design, featuring a reception desk, a flat-screen TV displaying the hotel name, and a fireplace.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym
  • 24/7 front desk

Explore the area

View in a map
2404 Stevens Creek Blvd, San Jose, CA, 95128
  • Place, Westfield Valley Fair Shopping Mall
    ‪8 min walk‬
  • Place, Santana Row Shopping Center
    ‪11 min walk‬
  • Place, Winchester Mystery House
    ‪20 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪8 min drive‬

Room options

View all photos for 2 Queen Beds, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee And Tea Maker

A hotel room with two beds, a desk, a chair, a TV, and a wooden accent wall.

2 Queen Beds, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee And Tea Maker

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee and Tea Maker

A hotel room with a large bed, a desk, a chair, a bench, a window, and a wooden accent wall.

1 King Bed, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee and Tea Maker

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Non-Smoking, Deluxe Room, Jetted Tub, Work Desk, Work Space, Mini Fridge

A hotel room with two beds, a desk, a chair, a TV, and a wooden accent wall.

2 Queen Beds, Non-Smoking, Deluxe Room, Jetted Tub, Work Desk, Work Space, Mini Fridge

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window.

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a bench, and a wooden accent wall.

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(42 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

A hotel room with two beds, a desk with a flat-screen TV, a ceiling fan, and a window with a view of trees.

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a desk with a computer, and a TV on the wall.

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(6 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

A hotel room with a large bed, two bedside tables, a desk, a chair, a bench, and a mirror.

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a desk with a computer, and a TV on the wall.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a bench, and a wooden accent wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Oct 2 - Oct 3
Total with taxes and fees
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About the neighborhood

San Jose

The Row Hotel, BW Signature Collection places you next to Silicon Valley and a short stroll from other popular sights like Santana Row Shopping Center. This 3-star hotel has 55 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Westfield Valley Fair Shopping Mall - 8 min walk - 0.5 miles
  • Santana Row Shopping Center - 11 min walk - 0.6 miles
  • San Jose Municipal Rose Garden - 15 min walk - 0.8 miles
  • Winchester Mystery House - 20 min walk - 1.1 miles
  • Rosicrucian Egyptian Museum - 3 min drive - 1.0 mile

Getting around

  • Race Station - 3 min drive
  • Santa Clara Station - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive

Restaurants

  • ‪Din Tai Fung - ‬19 min walk
  • ‪Lady M Cake Boutique - ‬10 min walk
  • ‪CoCo Fresh Tea & Juice - ‬19 min walk
  • ‪Sarku Japan - ‬20 min walk
  • ‪Maison de Patisserie - ‬19 min walk

About this property

The Row Hotel, BW Signature Collection

Guests staying at The Row Hotel, BW Signature Collection enjoy a 24-hour gym, express check-in, and express check-out. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and 48-inch Smart TVs with cable channels. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, ironing boards, and desks are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Vending machine

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A virtual front desk provides assistance to guests
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

American ExpressDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Row by Kasa
Kasa The Row San Jose
The Row Hotel, BW Signature Collection Hotel
The Row Hotel, BW Signature Collection San Jose
The Row Hotel, BW Signature Collection Hotel San Jose

Frequently asked questions

What can I see close to The Row Hotel, BW Signature Collection?

This hotel is located in San Jose, a short 1-minute walk from Silicon Valley and also 13 minutes on foot from Santana Row Shopping Center. You'll also find SAP Center at San Jose and Winchester Mystery House within a short drive.

How much does it cost to stay at The Row Hotel, BW Signature Collection?

As of Sep 24, 2026, prices found for a 1-night stay for 2 adults at The Row Hotel, BW Signature Collection on Sep 25, 2026 start from $182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Row Hotel, BW Signature Collection include a casino at the property?

No, The Row Hotel, BW Signature Collection doesn't have a casino.

Will I find an indoor pool at The Row Hotel, BW Signature Collection?

No, there is no indoor pool at this hotel.

Does The Row Hotel, BW Signature Collection have a restaurant that serves breakfast?

No, The Row Hotel, BW Signature Collection doesn't have a restaurant that serves breakfast.

Will The Row Hotel, BW Signature Collection allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Row Hotel, BW Signature Collection for a fee of USD 35 per pet, per night. The property also provides food and water bowls.

How far is the airport from The Row Hotel, BW Signature Collection?

The closest major airport to The Row Hotel, BW Signature Collection is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 6.5 mi away (8 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 27.2 mi away (34-minute drive).

The Row Hotel, BW Signature Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 372 out of 651 reviews
Rating 8 - Good. 136 out of 651 reviews
Rating 6 - Okay. 66 out of 651 reviews
Rating 4 - Poor. 35 out of 651 reviews
Rating 2 - Terrible. 42 out of 651 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean, bed and pillows excellent definitely I will stay there again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lamia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and great staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
Clean room!, Great staff, Great Breakfast!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Parking was easy, (in an attached garage). The free breakfast was typical of hotel offerings. Santana Row for shopping and dining is very nice. The shops are high end.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for access to Santa Row based companies and the highway to elsewhere. Very nice staff, comfortable rooms, good breakfast. The only negative is that it takes 2-3 minutes to get hot water from the sink or shower, which is mildly annoying. In any case, this is my go-to hotel for my monthly treks to Silicon Valley.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Edda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, easy parking, but it could be more secure, nice breakfast included
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy check in. Always enjoy staying here.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for overnight stay and down the street from the Winchester House. Will be returning.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
I love it , also they provide excellent breakfast.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, clean comfortable bed. Parking easy.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little different checking in with computer staff employee but it was easy. Hotel was clean, parking is a little tight but do able.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very well maintained, clean and comfortable. AC and heat worked beautifully and was also very quiet
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Chorlada

Liked: Property conditions & facilities
Room was decent not what I expected for the price that I paid, parking was amazing, air conditioning work great, the virtual agent was kind of complicated. Check in was a hassle. The lobby area is well maintained. It very noisy.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Elma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking is easy and secure, air conditioning is ok
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Great location! We seem to always book this hotel Everytime we are in San Jose. Friendly staff and very clean rooms
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Shani

Clean room, great breakfast, near freeways and mall
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Kunqi

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Pro: easy check in and check out, password door key.not busy, nice breakfast. Spacious suite. Easy parking. Con: extremely noisy if your room is street side, no room cleaning we stayed for two nights. Broken bedroom door.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is ok, good for one night at the most. AC did not work
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very nice staff..
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Meagan

Liked: Cleanliness
Room was decent. There's no real front desk person. No way to contact the desk from the room. Hotel is dated and you can tell.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Leisha

Liked: Cleanliness, property conditions & facilities
Bathroom sink didn’t drain well Breakfast items were mostly empty. No staff around to ask for more. No decaf coffee available. Breakfast was a 2 star
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel! We stayed 4 nights, and were very happy with our stay. Bed was comfortable, room was clean and well designed. Staff was pleasant and always busy cleaning. On site laundry and workout room was a great added bonus. Partially underground parking was monitored by cameras and was clean and safe. Walkable area for Santana Row and Westfield Mall. Easy freeway access. This a is a great place if your looking for a dog/cat friendly stay that doesn't smell as if it were!!!
Stayed 4 nights in Apr 2026