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Recent guest reviews

The mansion was well maintained, the century old woodwork was beautiful and rooms were spacious. Yet they had a generously sized and up-to-date fitness room that you do not see in many modern hotels today. Cleaning service was prompt every day, and it did not deviate from weekday to weekend. They respected your privacy and they had the room done by the time we returned from breakfast. While we did not take advantage of the dining rooms - we enjoyed several local flavor restaurants that were within 5 minutes drive - it was magnificently set. I would recommend this hotel easily.

It was only a night, but we had a wonderful stay. Welcoming staff. Clean rooms. Beautiful layout. Interesting main building. We will be back whenever we need a short stay with a swim out of town.

Old property with no signs and woefully outdated. Took to minutes to find front desk.

This is a beautiful property that is clearly loved and well cared for.

A jewel in San Jose. Complex feels like your at an estate and not a hotel. Quiet, clean, great staff, excellent breakfast and a excellent rate for the area. We will be back.

The refrigerator is moldy, there is no elevator, it is troublesome to carry luggage, but the service quality is good.

Our room was not clean. There was a used water bottle on the floor and stains on the bed.

For the price - this was a wonderful experience and I plan to stay here more often for my monthly trips to San Jose.

Would of really appreciate if breakfast was included. But it is a really nice hotel! We were there for summer break and there was hardly anyone at the swimming pool. Unlike other hotels we went to were packed!

Love the ambience and the history behind how it came about. Love the interior design.. as if I was stepping into the same era it was built.Really appreciate the clean, reliable alkalinized, rich in electrolytes water dispenser!

Customer service was top notch. I like the Professional classy establishment. No complaints :)

These rooms are not inexpensive. The property and rooms and service are excellent. The only thing missing would be a buffet breakfast included.

The food & chefs were great. The setting is very beautiful. The staff is always quick to help and ensure that everything is perfect. Room air conditioning was not sufficient for the size of the room.

The propery itself is beautiful with awesome architecture. The rooms were clean and comfortable. I would recomend this hotel

Vintage charm with a great staff, plenty of comfortable spots to hang outside. Rooms very good in regards to sound between rooms. Lovely vintage hotel that has done great updating.

Edenvale Ave San Jose CA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in South San Jose, Hayes Mansion is within a 15-minute drive of popular attractions such as Children's Discovery Museum and The Tech Interactive. This 214-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel serves as home to a restaurant, which has garden views, along with a tapas bar. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with buffet breakfast served for a fee.


Rooms

Guests can enjoy cable TV and stay connected with free WiFi and wired Internet. The bathroom offers hair dryers, free toiletries, and bathrobes. Other standard amenities include a refrigerator, a coffee maker, and a safe.


Property features

Guests of Hayes Mansion have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a conference center, a business center, and coffee/tea in a common area.

Room options

Room, 1 Queen Bed

Queen 1 | Sleeps 2

Suite (Parlor)

Queen 1 | Sleeps 4

Room, 2 Queen Beds, Accessible

Queen 2 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Hayes Mansion

Everyone (50) Couples (51) Business (23) Family (66) Other (11) Friends (5)
5
Everyone

By on Oct 14, 2019

Review comment responded on Oct 14, 2019

Thank you for the excellent rating! We endeavor to go above and beyond to ensure our guests have a memorable experience! We look forward to hosting you again soon. Have a fantastic day!

5
Partner Couples Families

The mansion was well maintained, the century old woodwork was beautiful and rooms were spacious. Yet they had a generously sized and up-to-date fitness room that you do not see in many modern hotels today. Cleaning service was prompt every day, and it did not deviate from weekday to weekend. They respected your privacy and they had the room done by the time we returned from breakfast. While we did not take advantage of the dining rooms - we enjoyed several local flavor restaurants that were within 5 minutes drive - it was magnificently set. I would recommend this hotel easily.

By , from Grayslake, IL on Oct 11, 2019

Review comment responded on Oct 11, 2019

Thank you for the fantastic review, Jack! We're thrilled you had such a wonderful experience with us! It's excellent you enjoyed and appreciated our great decor as well as our ambiance and atmosphere. We care about the happiness and comfort of our guests. We can't wait to host you again soon so we can share another fantastic experience with you soon! Have an outstanding day!

4
Everyone

By on Oct 3, 2019

Review comment responded on Oct 3, 2019

Thanks for the 4/5 rating! We're thrilled you enjoyed your time with us so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

5
Families Family with small children

It was only a night, but we had a wonderful stay. Welcoming staff. Clean rooms. Beautiful layout. Interesting main building. We will be back whenever we need a short stay with a swim out of town.

By on Oct 1, 2019

Review comment responded on Oct 1, 2019

Thanks for the splendid review! It's fantastic you had such an excellent experience with us and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you. We look forward to hosting you again soon so we can share another amazing experience with you. Have a beautiful day!

5
Everyone

By on Sep 23, 2019

Review comment responded on Sep 26, 2019

Thank you for the fantastic rating! We endeavor to make all of our guests feel welcome and relaxed during their time with us! We can't wait to see you again soon. Have an amazing day!

2
Everyone

Old property with no signs and woefully outdated. Took to minutes to find front desk.

By on Sep 23, 2019

Review comment responded on Sep 26, 2019

We appreciate the feedback. We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for your feedback. We'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

5
Business Business Travelers

This is a beautiful property that is clearly loved and well cared for.

By on Sep 9, 2019

Review comment responded on Sep 20, 2019

Thank you for staying with us, we look forward to welcoming you back soon!

5
Families

A jewel in San Jose. Complex feels like your at an estate and not a hotel. Quiet, clean, great staff, excellent breakfast and a excellent rate for the area. We will be back.

By on Aug 29, 2019

Review comment responded on Sep 26, 2019

Thanks for the excellent review! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our relaxing environment and clean facilities as well as our variety of breakfast offerings. That's what we like to see! We look forward to hosting you again soon for another fantastic experience. Have an amazing day!

2
Partner Couples Business Business Travelers

The refrigerator is moldy, there is no elevator, it is troublesome to carry luggage, but the service quality is good.

By on Aug 27, 2019

Review comment responded on Sep 28, 2019

Thank you for staying at Hayes Mansion, we look forward to welcoming you back!

2
Families

Our room was not clean. There was a used water bottle on the floor and stains on the bed.

By on Aug 25, 2019

Review comment responded on Aug 25, 2019

Please accept our apologies for failing to meet your expectations and we regret any inconvenience you experienced as a result. If you have a moment to further discuss your visit, our Manager on Duty would be more than happy to assist you. Thank you.

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