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Recent guest reviews

Check in was too slow. Unable to find elevator due to construction

I didn't like the fact that there was NEVER ANY PARKING available.

Terrible smell inside and no drinking water, old furniture and so far from lobby no parking lot nearby

Beautiful place, really nice suite. Staff was unhelpful for minor requests like pool towels and seemed irritated people were there. Maybe it’s an off-season thing.

Quick check in/out. Friendly staff. Close to the airport

The property exterior is very nice and well kept with great parking. However, my room was very dated with need for repairs in paint, flooring, molding and furniture. Also, there were multiple company parties on the property until 11:30pm - the bass was very intrusive to our room. The staff apologized but showed no concern that they should have pre-informed guests about the parties. Never staying here again.

We loved the property and the beautiful grounds. It's a hidden gem!

The mansion was well maintained, the century old woodwork was beautiful and rooms were spacious. Yet they had a generously sized and up-to-date fitness room that you do not see in many modern hotels today. Cleaning service was prompt every day, and it did not deviate from weekday to weekend. They respected your privacy and they had the room done by the time we returned from breakfast. While we did not take advantage of the dining rooms - we enjoyed several local flavor restaurants that were within 5 minutes drive - it was magnificently set. I would recommend this hotel easily.

It was only a night, but we had a wonderful stay. Welcoming staff. Clean rooms. Beautiful layout. Interesting main building. We will be back whenever we need a short stay with a swim out of town.

Architecture is nice but rooms were nothing to write home about.

Old property with no signs and woefully outdated. Took to minutes to find front desk.

This is a beautiful property that is clearly loved and well cared for.

Edenvale Ave San Jose CA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in South San Jose, Hayes Mansion, San Jose - Curio Collection by Hilton is within a 15-minute drive of popular attractions such as SAP Center at San Jose and San Jose Convention Center. This 214-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel serves as home to a restaurant, which has garden views, along with a tapas bar. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

All 214 rooms provide refrigerators, coffee makers, and safes. Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms have hair dryers, free toiletries, and bathrobes. Phones, ironing boards, and desks are also standard.


Property features

Guests staying at Hayes Mansion, San Jose - Curio Collection by Hilton enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

1 King Bed | Sleeps 2

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 1 Queen Bed, Accessible (Mobility & Hearing, 3x3 Shower)

1 Queen Bed | Sleeps 2

Junior Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hayes Mansion, San Jose - Curio Collection by Hilton

Everyone (43) Couples (10) Family (32)
4
Everyone

By on Sep 8, 2020

3
Everyone

Check in was too slow. Unable to find elevator due to construction

By , from Hudson, Ohio on Feb 12, 2020

Review comment responded on Feb 12, 2020

Thank you for sharing your feedback, Chari. We're disappointed you had such challenges during your check-in. We understand the importance of a smooth check-in and we regret that we couldn't accommodate your needs. It's important to us that all of our guests feel valued so we'll be sure to address your concerns with our team moving forward. We hope for the opportunity to demonstrate the high-caliber service we're capable of sharing with our guests.

5
Family Family

I didn't like the fact that there was NEVER ANY PARKING available.

By on Jan 25, 2020

Review comment responded on Jan 26, 2020

Thank you for sharing your thoughts with us! It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hayes Mansion. Thank you and have a lovely day!

1
Family Family

Terrible smell inside and no drinking water, old furniture and so far from lobby no parking lot nearby

By on Jan 22, 2020

Review comment responded on Jan 24, 2020

Thank you for sharing your feedback, Ben. We're very disappointed to hear you're dissatisfied with your stay. Providing our guests with a great experience is very important to us. We truly value your feedback and we'll address it with the appropriate members of our team so we may improve for the future. We hope you'll give us another opportunity to provide you with the quality experience​ we pride ourselves in providing. Thank you again for taking the time to share your feedback.

3
Family with small children Family

Beautiful place, really nice suite. Staff was unhelpful for minor requests like pool towels and seemed irritated people were there. Maybe it’s an off-season thing.

By on Dec 29, 2019

Review comment responded on Dec 30, 2019

We appreciate your feedback. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future to share a more positive experience with you.

3
Family

Quick check in/out. Friendly staff. Close to the airport

By on Dec 25, 2019

Review comment responded on Dec 26, 2019

We appreciate the feedback. While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

2
Family with small children Family

The property exterior is very nice and well kept with great parking. However, my room was very dated with need for repairs in paint, flooring, molding and furniture. Also, there were multiple company parties on the property until 11:30pm - the bass was very intrusive to our room. The staff apologized but showed no concern that they should have pre-informed guests about the parties. Never staying here again.

By on Dec 16, 2019

Review comment responded on Dec 16, 2019

Thank you for taking the time to share your feedback. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward. We hope you allow us the chance to share a more positive experience with you soon.

4
Everyone

By on Dec 14, 2019

Review comment responded on Dec 15, 2019

We appreciate your lovely rating! The satisfaction of our guests is important to us so we can't wait to see you back again at Hayes Mansion soon. We want to share an even more fantastic experience with you next time. Have a great day!

4
Everyone

By on Nov 27, 2019

Review comment responded on Nov 27, 2019

Thanks for the 4/5 rating! We're happy you had such a lovely stay at Hayes Mansion! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

4
Everyone

By on Nov 26, 2019

Review comment responded on Nov 27, 2019

Thank you for sharing your thoughts with us! It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hayes Mansion. Thank you and have a lovely day!

Hayes Mansion, San Jose - Curio Collection by Hilton

200 Edenvale Ave, San Jose, CA 95136
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