SureStay Plus Hotel by Best Western San Jose Central City

2.5 star property
Hotel with free breakfast, near Santa Clara County Fairgrounds

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western San Jose Central City

Lobby
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe
Reception
Pool
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
2650 Monterey Hwy, San Jose, CA, 95111
  • Place, Santa Clara Paintball
    ‪3 min walk‬
  • Place, Nor Cal Laser Tag
    ‪3 min walk‬
  • Place, Santa Clara County Fairgrounds
    ‪15 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(44 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Jetted Tub

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony, Pool View

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(14 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room with Two Double Beds and Bath Tub - Disability Access

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Lounge Chair, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

1 King Bed, Non-Smoking, Balcony, Pool View, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 2

1 King Bed, Non-Smoking, Jetted Tub, Work Desk, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

King Room with Mobility Accessible Tub

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, in-Room Safe

  • Sleeps 2

Queen Room with Bath Tub - Disability Access

  • Sleeps 2

1 Queen Bed, Non-Smoking, Sofabed, Flat Screen Television, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Table and Chairs, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Jetted Tub, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

Mobility Accessible Queen Suite with Roll in Shower and Jetted tub

  • Sleeps 2

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About the neighborhood

San Jose

Located in South San Jose within a short walk of Santa Clara County Fairgrounds, SureStay Plus Hotel by Best Western San Jose Central City is within a few miles (5 km) of other popular sights such as CSU San Jose State University. This 57-room hotel has conveniences like free breakfast, free self parking, and a gym.

What's nearby

  • Santa Clara Paintball - 3 min walk - 0.2 miles
  • Nor Cal Laser Tag - 3 min walk - 0.2 miles
  • Santa Clara County Fairgrounds - 15 min walk - 0.8 miles
  • SAP Center at San Jose - 7 min drive - 4.2 miles
  • San Jose McEnery Convention Center - 8 min drive - 3.8 miles

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Lau Hai San - ‬2 min drive
  • ‪The Boiling Crab - ‬18 min walk
  • ‪Chavez Supermarket - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western San Jose Central City

Hotel with free breakfast, near Santa Clara County Fairgrounds
Guests staying at SureStay Plus Hotel by Best Western San Jose Central City enjoy a gym, a sauna, and free WiFi in public areas. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
Guests can expect to find free wired internet and 45-inch TVs with cable channels and pay movies. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers. Microwaves, free local calls, and fans are also available. Housekeeping is available once per stay.
Recreational amenities at the hotel include a sauna and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October, and November:
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose

Frequently asked questions

What is there to do near SureStay Plus Hotel by Best Western San Jose Central City?

This hotel is situated in South San Jose, just steps from Silicon Valley. You'll also find SAP Center at San Jose and Santa Clara County Fairgrounds within a short drive.

Will I be able to park at SureStay Plus Hotel by Best Western San Jose Central City?

Yes, self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking and electric car charging are also available. You'll find a max of 1 space per unit.

Does SureStay Plus Hotel by Best Western San Jose Central City have a casino on the premises?

No, SureStay Plus Hotel by Best Western San Jose Central City doesn't have a casino.

Will I find an indoor pool at SureStay Plus Hotel by Best Western San Jose Central City?

No, there is no indoor pool at this hotel. Guests have pool access between 9:00 AM and 9:00 PM.

Is SureStay Plus Hotel by Best Western San Jose Central City a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets and free Internet access as well as a sauna.

Does SureStay Plus Hotel by Best Western San Jose Central City have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does SureStay Plus Hotel by Best Western San Jose Central City have a restaurant with a breakfast menu?

SureStay Plus Hotel by Best Western San Jose Central City offers free buffet breakfast each morning though there is no restaurant.

Will SureStay Plus Hotel by Best Western San Jose Central City allow pets to stay free of charge?

No, pets aren't allowed at SureStay Plus Hotel by Best Western San Jose Central City though service animals are welcome.

Are there connecting rooms at SureStay Plus Hotel by Best Western San Jose Central City?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from SureStay Plus Hotel by Best Western San Jose Central City?

The closest major airport to SureStay Plus Hotel by Best Western San Jose Central City is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 8.1 mi away (15 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 29.4 mi away (39-minute drive).

Are there rooms with balconies at SureStay Plus Hotel by Best Western San Jose Central City?

Yes, some guestrooms at SureStay Plus Hotel by Best Western San Jose Central City offer a balcony and may feature pool views.

SureStay Plus Hotel by Best Western San Jose Central City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 450 out of 1005 reviews
Rating 8 - Good. 297 out of 1005 reviews
Rating 6 - Okay. 123 out of 1005 reviews
Rating 4 - Poor. 59 out of 1005 reviews
Rating 2 - Terrible. 76 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tammy

Stayed 2 nights in Nov 2025

6/10 Okay

Mark

Business traveler
The 2 phones in the room did not work. Sometimes there was some kind of buzzing sound in the room. The price for a Pepsi in the hotel lobby was too high.
Stayed 2 nights in Oct 2025

10/10 Excellent

Saikat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. This is the second time I stayed in the same place. Just fine.
Stayed 1 night in Oct 2025

2/10 Terrible

Daniel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub wasn’t maintained (as well as the pool). The hotel is being managed by the Holiday Inn as of 10/7 (he was incredible!). Stained sheets and dated rooms.
Stayed 1 night in Oct 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little outdated, but was still clean. Comfortable night sleep, free breakfast extra bonus
Stayed 1 night in Oct 2025

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
checkin is nice and convenient. Room is clean, the light at sink was not working. Breakfast is good. Walking distance to a market and some food.
Stayed 1 night in Oct 2025

2/10 Terrible

juliet

Disliked: Cleanliness, staff & service, property conditions & facilities
Too noisy, we can hear. Our next door
Stayed 1 night in Sep 2025

8/10 Good

Mohammadmehdi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was acceptable.
Stayed 1 night in Sep 2025

2/10 Terrible

Josh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed bugs
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, property conditions & facilities
Clean room and comfortable bed. TV had many options. Breakfast was good.
Stayed 1 night in Sep 2025

8/10 Good

Ansar

Liked: Cleanliness, staff & service, property conditions & facilities
Its just a motel, What you pay is what you get for the price it was a good property, the lenin seems to be worn out and washroom was not tidy otherwise rest all ok with the property, this is not your typical best western kind of hotel.
Stayed 3 nights in Sep 2025

8/10 Good

Nhung

Liked: Cleanliness, staff & service, property conditions & facilities
Great and affordable place
Stayed 3 nights in Sep 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for price

Shower was cracked, tub was stained and needs updated. Everything else was clean. Very nice staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Baseer

Liked: Cleanliness, amenities
Good Servics
Stayed 1 night in Sep 2025

8/10 Good

Efraín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Maria

Stayed 1 night in Aug 2025

6/10 Okay

Maria

Traveled with family
Disliked: Property conditions & facilities
The front desk guy is not polite nor makes you feel welcome when checking in. They need better customer service skills.
Stayed 3 nights in Sep 2025

4/10 Poor

Katherine

Disliked: Property conditions & facilities
Staff was very nice although check-in is odd -- you check in at the hotel next door. Facility is clean. The accessible tub seat has rust and the shower head leaks. I saw a roach near the refrigerator. Lights in the bath/vanity area flashed on and off at odd times. Bed was comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Berkly

Stayed 1 night in Sep 2025

10/10 Excellent

Xuan Thuy, Katy

Stayed 3 nights in Aug 2025

10/10 Excellent

Hao

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff
Stayed 1 night in Aug 2025

2/10 Terrible

Fernando

Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Stayed 1 night in Sep 2025

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Bebs

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Safe and clean
Stayed 1 night in Aug 2025