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The Row Hotel, BW Signature Collection

3.0 star property

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Photo gallery for The Row Hotel, BW Signature Collection

Breakfast area
Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) | Memory foam beds, individually decorated, individually furnished, desk
Exterior
Breakfast area
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
2404 Stevens Creek Blvd, San Jose, CA, 95128
  • Place, Westfield Valley Fair Shopping Mall
    ‪8 min walk‬
  • Place, Santana Row Shopping Center
    ‪11 min walk‬
  • Place, Winchester Mystery House
    ‪20 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(32 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub | Memory foam beds, individually decorated, individually furnished, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Memory foam beds, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(6 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) | Memory foam beds, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

San Jose

The Row Hotel, BW Signature Collection places you next to Silicon Valley and a short stroll from other popular sights like Westfield Valley Fair Shopping Mall. This 3-star hotel has 55 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Westfield Valley Fair Shopping Mall - 6 min walk - 0.4 miles
  • Santana Row Shopping Center - 11 min walk - 0.6 miles
  • San Jose Municipal Rose Garden - 15 min walk - 0.8 miles
  • Winchester Mystery House - 18 min walk - 1.0 mile
  • Santa Clara University - 4 min drive - 1.8 miles

Getting around

  • Race Station - 3 min drive
  • Santa Clara Station - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive

Restaurants

  • ‪Din Tai Fung - ‬19 min walk
  • ‪Lady M Cake Boutique - ‬10 min walk
  • ‪CoCo Fresh Tea & Juice - ‬19 min walk
  • ‪Maison de Patisserie - ‬19 min walk
  • ‪Sarku Japan - ‬19 min walk

About this property

The Row Hotel, BW Signature Collection

Guests staying at The Row Hotel, BW Signature Collection enjoy a 24-hour gym, express check-in, and express check-out. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and 48-inch Smart TVs with cable channels. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, ironing boards, and desks are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Vending machine

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A virtual front desk provides assistance to guests
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Row by Kasa
Kasa The Row San Jose
The Row Hotel, BW Signature Collection Hotel
The Row Hotel, BW Signature Collection San Jose
The Row Hotel, BW Signature Collection Hotel San Jose

Frequently asked questions

What can I see close to The Row Hotel, BW Signature Collection?

This hotel is located in San Jose, a short 12-minute walk from Westfield Valley Fair Shopping Mall and also 13 minutes on foot from Santana Row Shopping Center. You'll also find Silicon Valley and Winchester Mystery House within a short drive.

How much does it cost to stay at The Row Hotel, BW Signature Collection?

As of May 6, 2026, prices found for a 1-night stay for 2 adults at The Row Hotel, BW Signature Collection on May 7, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at The Row Hotel, BW Signature Collection?

Yes, self parking is offered for free at the hotel.

Does The Row Hotel, BW Signature Collection include a casino at the property?

No, The Row Hotel, BW Signature Collection doesn't have a casino.

Will I find an indoor pool at The Row Hotel, BW Signature Collection?

No, there is no indoor pool at this hotel.

Is The Row Hotel, BW Signature Collection a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a memory foam mattress and a smart TV as well as a 24-hour gym.

Does The Row Hotel, BW Signature Collection have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does The Row Hotel, BW Signature Collection have a restaurant that serves breakfast?

No, The Row Hotel, BW Signature Collection doesn't have a restaurant that serves breakfast.

Will The Row Hotel, BW Signature Collection allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Row Hotel, BW Signature Collection for a fee of USD 35 per pet, per night. The property also provides food and water bowls.

Does The Row Hotel, BW Signature Collection have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Row Hotel, BW Signature Collection?

The closest major airport to The Row Hotel, BW Signature Collection is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 6.5 mi away (8 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 27.2 mi away (34-minute drive).

Are there rooms with balconies at The Row Hotel, BW Signature Collection?

No, there aren't any guestrooms at The Row Hotel, BW Signature Collection that offer a balcony.

The Row Hotel, BW Signature Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 313 out of 543 reviews
Rating 8 - Good. 110 out of 543 reviews
Rating 6 - Okay. 56 out of 543 reviews
Rating 4 - Poor. 31 out of 543 reviews
Rating 2 - Terrible. 33 out of 543 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Brenda

Stayed 1 night in Mar 2026

10/10 Excellent

Patrick

Stayed 2 nights in Mar 2026

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
It was clean
Stayed 1 night in Jan 2026

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, amenities
Great location! We seem to always book this hotel Everytime we are in San Jose. Friendly staff and very clean rooms
Stayed 1 night in Jan 2026

8/10 Good

Steven

Stayed 1 night in Jan 2026

10/10 Excellent

Rene

Stayed 1 night in Jan 2026

8/10 Good

Jim

Stayed 2 nights in Jan 2026

10/10 Excellent

Veronica

Stayed 3 nights in Jan 2026

4/10 Poor

Kim, Cayucos

It was ok but weird a lil weird. Breakfast is just ok. Room was clean. A computer guy is
Stayed 1 night in Jan 2026

10/10 Excellent

Lucas

Stayed 1 night in Jan 2026

10/10 Excellent

Jailynn

Stayed 3 nights in Jan 2026

10/10 Excellent

Selina Keochai, Madera

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cute and clean place. Very quiet.
Stayed 1 night in Jan 2026

8/10 Good

Itzel, Madera

Stayed 1 night in Jan 2026

6/10 Okay

Marissa

Stayed 1 night in Jan 2026

10/10 Excellent

Hua

Stayed 2 nights in Jan 2026

10/10 Excellent

ANGELIQUE

Stayed 2 nights in Jan 2026

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in /out was great. They are able to meet our special requests. Outreach with technology was very good. Only concern was the “standard” height for some items. As a 5’2” woman, I was not able to properly wash my face nor brush my teeth over the sink. Design was made for much taller people, as the tall sink is set a few inches away from the counter edge. Looks great, but not practical for short people. Parking was convenient. Location is convenient to many highways, shopping and Santana Row.
Stayed 1 night in Jan 2026

10/10 Excellent

jerry

Stayed 2 nights in Dec 2025

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean and smelled so good
Stayed 1 night in Dec 2025

10/10 Excellent

Stanley

Stayed 4 nights in Dec 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy and secure. Staff was friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

STEPHEN, LIVERMORE

Liked: Cleanliness, amenities, property conditions & facilities
Nice, friendly, clean walking distance from mall
Stayed 1 night in Dec 2025

10/10 Excellent

Amritpal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy underground parking. Parking felt safe and secure. The rooms are comfortable and clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2025