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Four Points by Sheraton San Jose Costa Rica

4.0 star property
Hotel with free parking, 7-minute walk to Business Center Forum 1

Choose dates to view prices

Photo gallery for Four Points by Sheraton San Jose Costa Rica

Outdoor pool, pool umbrellas, sun loungers
Bar (on property)
Lobby sitting area
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Autopista Prospero Fernandez, Costado Este de Forum, Pozos, San Jose
  • Place, Hospital Clínica Bíblica
    ‪3 min walk‬
  • Place, Business Center Forum 1
    ‪5 min walk‬
  • Place, Terrazas Lindora Shopping Center
    ‪3 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪13 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Pozos

Business Center Forum 1 is a short stroll from Four Points by Sheraton San Jose Costa Rica, and other popular attractions like Hospital Clínica Bíblica are within a mile (2 km). This 4-star hotel welcomes guests with 153 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Hospital Clínica Bíblica - 3 min walk - 0.2 miles
  • Business Center Forum 1 - 5 min walk - 0.3 miles
  • Hospital Metropolitano - 12 min walk - 0.7 miles
  • Momentum Lindora Shopping Center - 14 min walk - 0.8 miles
  • Terrazas Lindora Shopping Center - 3 min drive - 1.1 miles

Getting around

  • San Jose Contraloria Station - 11 min drive
  • Juan Santamaria Intl. Airport (SJO) - 29 min drive

Restaurants

  • ‪La Casona de Laly - ‬6 min walk
  • ‪TastyBistro - ‬14 min walk
  • ‪Charles BBQ - ‬8 min walk
  • ‪Rancho 7 Mulas - ‬4 min walk
  • ‪El Novillo Alegre - ‬10 min walk

About this property

Four Points by Sheraton San Jose Costa Rica

Hotel with free parking, 7-minute walk to Business Center Forum 1
At Four Points by Sheraton San Jose Costa Rica, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for CRC 25000 per vehicle. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.
49-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. IPod docks, coffee makers, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CRC 11,070 for adults and CRC 5,535 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Quality Restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,173 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Communal living room
  • Reception hall
  • Renovated entire property - March 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 1 2025 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CRC 11070 for adults and CRC 5535 for children
  • Airport shuttle fee: CRC 25000 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Quality Hotel Real
Quality Hotel Real San Jose
Quality Hotel Real San Jose Santa Ana
Quality Hotel San Jose
Quality Real San Jose
Quality Real San Jose Santa Ana
Quality Hotel Santa Ana
Quality Inn Santa Ana
Quality Hotel Real San Jose
Four Points by Sheraton San Jose Costa Rica Hotel
Four Points by Sheraton San Jose Costa Rica Pozos

Frequently asked questions

Are free cancellation options available at Four Points by Sheraton San Jose Costa Rica?

Four Points by Sheraton San Jose Costa Rica provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Four Points by Sheraton San Jose Costa Rica?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton San Jose Costa Rica on Dec 7, 2025 start from $107.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Four Points by Sheraton San Jose Costa Rica?

This hotel is located in Pozos, a short 13-minute walk from Momentum Lindora Shopping Center and also 16 minutes on foot from City Place Santa Ana. You'll also find Multiplaza Mall Escazu and Terrazas Lindora Shopping Center within a short drive.

Will I be able to park at Four Points by Sheraton San Jose Costa Rica?

Yes, secured self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Four Points by Sheraton San Jose Costa Rica include a casino at the property?

No, Four Points by Sheraton San Jose Costa Rica doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton San Jose Costa Rica?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Four Points by Sheraton San Jose Costa Rica?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a bar.

Does Four Points by Sheraton San Jose Costa Rica have a hot tub?

No, this hotel doesn't have a spa tub.

Does Four Points by Sheraton San Jose Costa Rica feature a restaurant that includes a breakfast menu?

Yes, Four Points by Sheraton San Jose Costa Rica serves buffet breakfast for a surcharge each morning at Quality Restaurant.

Does Four Points by Sheraton San Jose Costa Rica allow pets to stay for free?

No, pets aren't allowed at Four Points by Sheraton San Jose Costa Rica though service animals are welcome.

Does Four Points by Sheraton San Jose Costa Rica have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Four Points by Sheraton San Jose Costa Rica?

The closest major airport to Four Points by Sheraton San Jose Costa Rica is San José (SYQ-Tobías Bolaños Intl.), which is 8.7 mi away (23 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is located 9 mi away (29-minute drive).

Are there rooms with balconies that I can book at Four Points by Sheraton San Jose Costa Rica?

No, at Four Points by Sheraton San Jose Costa Rica, there aren't any guestrooms that list a balcony.

Does Four Points by Sheraton San Jose Costa Rica offer wedding services?

Take advantage of the wedding venue at Four Points by Sheraton San Jose Costa Rica if you plan to say "I do" during your trip.

Reviews

Four Points by Sheraton San Jose Costa Rica Reviews

8.4

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 29 out of 48 reviews
Rating 8 - Good. 7 out of 48 reviews
Rating 6 - Okay. 5 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 4 out of 48 reviews

Reviews

10/10 Excellent

Kathya

Stayed 1 night in Aug 2025

10/10 Excellent

Kathya

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what we need it when we stayed there it was perfect location and access to Santa Ana town
Stayed 1 night in Sep 2025

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 7 nights in Aug 2025

4/10 Poor

Christian

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed just one night the shower didn’t work , so they offered another room , the hotel is pretty old
Stayed 1 night in Aug 2025

10/10 Excellent

Lamanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was s as good place to stay the night before our flight. There were many good restaurants nearby and it was relatively close to the airport.
Stayed 1 night in Jul 2025

8/10 Good

Alana

Stayed 1 night in Jun 2025

6/10 Okay

Bobbie-Jo

Stayed 1 night in Jun 2025

8/10 Good

Alexander, Coral Springs

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a quick night trip in between traveling in Costa Rica. The property is kept well and the staff very friendly. The morning breakfast was very good, and buffet style. Overall no complaints at all.
Stayed 1 night in Jun 2025

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities

Unbearable smell

Olor horrible. En mis 3 últimas estadías lo mismo, sin embargo, esta vez fue la peor. Sube por los tubos de los baños. Pedí cambio de habitaciòn en la noche y no fue fàcil hacer entender a la recepcionista del problema. Creo q ya no volverè
Stayed 2 nights in May 2025

10/10 Excellent

Anna, Vaughan

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
good hotel but right by a very busy road. i wouldnt suggest its chosen as a place to relax.
Stayed 2 nights in Mar 2025

8/10 Good

Melody

Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Elimey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Hari

Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

shailaja

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The hotel is good, clean property food was good too. I feel like all the hotels need he toilet flush fixed it is leaking in all the hotels i stayed.
Stayed 1 night in Feb 2025

4/10 Poor

vince

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Emily

Liked: Staff & service
Disliked: Property conditions & facilities

Adequate but that’s it.

I was surprised by the poor condition of the hotel based on the reviews I read. My coffee maker didn’t work, the tub didn’t drain properly and the room smelled a bit moldy. The receptionist and bartender were very helpful. There isn’t airport transportation but an uber cost about $15.
Stayed 1 night in Feb 2025

8/10 Good

Jacquelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We made a mistake with our reservations in San Jose and found a need for a hotel at the last minute. This Four Points had availability and was only about 20 minutes from the airport. It was comfortable and has a decent restaurant and bar. The staff was gracious and it was a good port in the storm.
Stayed 1 night in Feb 2025

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very profesional and helpful staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness
Well…. My room had trash from the person before, there was a pile of food leftover from breakfast sitting outside the door but once I found a cockroach and hair in the bathroom I requested a new room. Location great and staff friendly but hotel is definitely not well kept for being a Marriott.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay for a day, week or longer. Fantastic staff, breakfast is awesome, rooms are spacious and bed is very comfortable. Would recommend to anyone single or family.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent staff

Service was beyond Good Thank you All
Stayed 3 nights in Jan 2025

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