Hilton Garden Inn Santa Ana San Jose

3.5 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Outdoor pool, open 6:00 AM to 8:00 PM, sun loungers
Exterior
Bar (on property)
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
City Place, Santa Ana, Santa Ana
  • Place, Studio Cinemas
    ‪1 min walk‬
  • Place, City Place Santa Ana
    ‪1 min walk‬
  • Place, Business Center Forum 1
    ‪2 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪20 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, 1 King Bed

  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Larger Deluxe King Room

  • Sleeps 2
  • Free WiFi

Deluxe King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free WiFi

I King Bed Junior Suite

  • Sleeps 4
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

2 Queen Beds Room

  • Sleeps 4
  • Free WiFi

One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

  • Sleeps 4
  • Free WiFi

Two Double Room

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Santa Ana

Hilton Garden Inn Santa Ana San Jose places you next to City Place Santa Ana and within a mile (2 km) of other popular attractions like Business Center Forum 1. This 3.5-star hotel has 143 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central Santa Ana and also close to Multiplaza Mall Escazu.

What's nearby

  • Studio Cinemas - 1 min walk - 0.0 miles
  • City Place Santa Ana - 1 min walk - 0.1 miles
  • Business Center Forum 1 - 2 min drive - 0.9 miles
  • Multiplaza Mall Escazu - 8 min drive - 4.8 miles
  • National Stadium of Costa Rica - 16 min drive - 9.0 miles

Getting around

  • San Jose Contraloria Station - 12 min drive
  • Juan Santamaria Intl. Airport (SJO) - 33 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Shibuya - ‬1 min walk
  • ‪Piccola Italia - ‬7 min walk
  • ‪Bar Restaurante El Jardín - ‬7 min walk
  • ‪Starbuck Santa Ana - ‬1 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

At Hilton Garden Inn Santa Ana San Jose, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to December 20:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Dogs only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10 per stay
  • Cribs/infant beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 25 for adults and USD 25 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Santa Ana San Jose?

Hilton Garden Inn Santa Ana San Jose offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Santa Ana San Jose?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santa Ana San Jose on May 9, 2026 start from $138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hilton Garden Inn Santa Ana San Jose?

This hotel is located in Santa Ana and just steps from Studio Cinemas and City Place Santa Ana. You'll also find Multiplaza Mall Escazu and Momentum Lindora Shopping Center within a short drive.

Is there parking available at Hilton Garden Inn Santa Ana San Jose?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hilton Garden Inn Santa Ana San Jose include a casino at the property?

No, Hilton Garden Inn Santa Ana San Jose doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Santa Ana San Jose?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

Is Hilton Garden Inn Santa Ana San Jose a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and proposal/romance packages.

Are there hot tubs at Hilton Garden Inn Santa Ana San Jose?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Santa Ana San Jose have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Santa Ana San Jose serves a cooked-to-order breakfast for a surcharge each morning at Garden Grill & Bar.

Will Hilton Garden Inn Santa Ana San Jose allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hilton Garden Inn Santa Ana San Jose for a fee of USD 50.00 per pet, per stay. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Hilton Garden Inn Santa Ana San Jose?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hilton Garden Inn Santa Ana San Jose?

The closest major airport to Hilton Garden Inn Santa Ana San Jose is San José (SYQ-Tobías Bolaños Intl.), which is 9.1 mi away (25 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is located 9.7 mi away (33-minute drive).

Are there rooms with balconies at Hilton Garden Inn Santa Ana San Jose?

No, there aren't any guestrooms at Hilton Garden Inn Santa Ana San Jose that offer a balcony.

Does Hilton Garden Inn Santa Ana San Jose offer wedding services?

There are wedding services available at Hilton Garden Inn Santa Ana San Jose if that's in your vacation plans.

Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 748 out of 1002 reviews
Rating 8 - Good. 147 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

KARINA

Stayed 5 nights in Mar 2026

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2026

10/10 Excellent

awais

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 6 nights in Jan 2026

10/10 Excellent

Kirk

Stayed 1 night in Jan 2026

4/10 Poor

Robert

Stayed 6 nights in Jan 2026

8/10 Good

Tasia

Stayed 1 night in Jan 2026

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 4 nights in Jan 2026

6/10 Okay

Roberto

Business traveler
Liked: Cleanliness, property conditions & facilities
En general todo muy bien. El hotel está en buenas condiciones, las personas son muy amables y la ubicación está en muy buen lugar. Mi problema viene desde la perspectiva del Aire Acondicionado, eso para mi fue un desastre. Por alguna razón decidieron invertir en un sistema que. NO permite ajustar la temperatura a la que uno desee que esté el cuarto. Yo cuando salgo de viaje duermo a 19grados centígrados. Pero el hotel por política tiene que uno no puede modificar esta temperatura, así que por más que se modificaba en el tablero, volvía a ponerlo a 22 grados centígrados. Según me comentaron son los mismos administradores de Wyndham Gardenn y también me pasó lo mismo en ese hotel y por eso esta vez decidí cambiar de hotel. Así que si no te molesta dormir a 22 grados está bien. De lo contrario es mejor buscar otro hotel.
Stayed 1 night in Jan 2026

8/10 Good

Amy

Stayed 1 night in Jan 2026

8/10 Good

Ofer

Stayed 1 night in Jan 2026

10/10 Excellent

jose De Jesus

Stayed 1 night in Jan 2026

2/10 Terrible

Ofer

Stayed 4 nights in Jan 2026

10/10 Excellent

VERLENCIA

Liked: Cleanliness, amenities, property conditions & facilities
FOOD 10/10. SERVICE 10/10. I couldn’t ask for better!
Stayed 4 nights in Jan 2026

10/10 Excellent

Shawn A

Stayed 1 night in Jan 2026

10/10 Excellent

susan, Algonquin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, helpful, great location
Stayed 3 nights in Jan 2026

4/10 Poor

Tihisia

Traveled with family
The beds were like seesaws like they have something in the middle that makes them move from side to side so if one person moves the whole bed moves. It was the same on both the queen beds in our room. And the hotel staff come by every morning at 7:00am and open doors to each room to see if it is occupied. Definitely the worst sleep we have had in a hotel in a long time. The coffee machines are extremely loud. The window only has a sheer or a black out screen. So you open the very difficult to pull cord for the blackout screen at 7:00 in the morning after being woken up by the hotel staff person opening your door just to be blinded by the sun. The shower gets water all over the floor of the bathroom. The parking in the garage is a big hassle. The breakfast is not great.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, property conditions & facilities
It is a good place to stay. Safe area with some restaurants around. Great breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Latha

Stayed 1 night in Dec 2025

8/10 Good

Paola

Stayed 1 night in Sep 2025

8/10 Good

louise

Liked: Cleanliness, property conditions & facilities
I love my stay Everybody was really nice and well, more importantly it was very quiet. The rooms always clean on time. The only thing I would like for the pool to be open past 8pm to have more relaxation time, but other than that will be recommend
Stayed 6 nights in Dec 2025

6/10 Okay

Heidi

Liked: Cleanliness, staff & service
The hotel is well located but the first room they gave us had a broken bathroom door. I requested a change and they moved us to a corner room, nice view of the mountains, however the bathroom door was also broken! I cant understand how you dont verify something so basic before using or assigning the room
Stayed 1 night in Jan 2026

8/10 Good

Sileny

Traveled with partner
Liked: Cleanliness
All good but broken Jacuzzi. The pool area without it is not the same.
Stayed 1 night in Jan 2026

10/10 Excellent

Telesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Will return for another booking soon!! Staff was wonderful the room I had with a view was perfect. The only complaint I have is that one of the outlets under my desk wasn’t fully placed properly. You can see the a 3 inch gap in between th drywall. Also the toilet seat wasn’t placed properly it was off centered. Trust and believe I use toilet paper to protect against any kind of germs. Besides that it was a great stay.
Stayed 1 night in Jan 2026

8/10 Good

Telesha

Liked: Cleanliness
Stayed 2 nights in Jan 2026

10/10 Excellent

Daisy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room/shower/service, highly recommend! It’s also in a very safe and nice plaza.
Stayed 2 nights in Jan 2026