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Recent guest reviews

Always one of my favorite hotels. Staff is amazing and location is great! The ability to walk to restaurants, shopping, movies all while feeling safe. Love Aloft!!

Very friendly and knowledgeable staff

breakfast wasnt available in buffet format as used to be

Very convenient location, walking distance to malls, bars and restaurants (even has it's own walkway to avail avenue crossing). Nice staff, very clean room and a well served breakfast

The only reason I gave a neutral review is because the hotel had a private party and which lasted till midnight. The music was super loud till the midnight that my husband n I couldn’t sleep. They only told about the party on our day of arrival. Which I thought was super late. They should have emailed us earlier so we could have changed the hotel as we were super tired because it was the end of our trip. The hotel is beautiful. Breakfast was really good too. Classic Costa Rican breakfast with continental as well. Fresh fruits and juices.

Awesome welcome dessert in the room , great location

We stayed here because it seemed close to the airport but the location is tricky. The road out front is VERY busy, and it could take you 45-60 minutes to get to the airport during busy times. At odd hours, 17 minutes. Also, this hotel was not very child friendly. We had our eight year old in tow and didn't see another kid--it just seems very adult-ish. Also--the pool is tiny, tiny. It did serve its purpose for us, and it was super cheap. So, probably worth it but we wouldn't stay here again.

24 hour snack bar is great. Good feeling at check in, lobby, lots of tech areas. Didn't like the loud music in the elevators or lobby, but I had been warned about it in advance by a friend.

We like the hotel and staff are very nice and friendly. We will stay at Aloft again next time.

Nice hotel and very close to a shopping center and lots restaurant. Highly recommended.

Good hotel for staying 1 or 2 nights good breakfast

Nice, clean, modern hotel and room. Restaurants, shopping and nightlife are nearby. Close to the airport.

Clean, great customer service and great breakfast !

Great vibe to the place, clean, comfortable and has nice little touches. It would be nice to have info in the room about amenities (like where pool is, hours for stuff, etc.)

Very noisy, you literally hear everything on rooms next to you. Not a good choice

Nice large , very clean rooms, modern comfortable, I was very happy with the made service. Way Above average in cleanliness and really prompt. The service in the dining room was good but a little disorganized but overall above average. The quality of the food was just average.

The place, the location and the people all combine to make it a memorable stay. Not many hotels convey the full experience that Aloft has been able to provide internationally. Well done!

Clean nice hotel for a short a one night stay in Santa Ana, Lindora, Costa Rica. The area is a busy in front of a busy street but the hotel makes you feel like you are in vacation.

Great Hotel. Was the best place we stayed at in Costa Rica. Everything was great, lovely chic rooms. Kind staff and wonderful breakfast included. I would highly recommend it.

Forum 2 Business Park Santa Ana San Jose

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Aloft San Jose Hotel, Costa Rica places you within a 5-minute walk of popular attractions such as Momentum Lindora Shopping Center and Terrazas Lindora Shopping Center. This 150-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 6 AM to 10 AM. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 150 soundproofed rooms feature MP3 docks, refrigerators, and coffee makers. Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free local calls, laptop-compatible safes, and ironing boards.


Property features

Aloft San Jose Hotel, Costa Rica features an outdoor pool, a children's pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for USD 25 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Room, 2 Double Beds, Non Smoking (aloft)

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking (aloft)

1 King Bed | Sleeps 2

Guest reviews for Aloft San Jose Hotel, Costa Rica

Everyone (11) Business (3) Couples (8) Family (5) Other (2) Friends (2)
5
Family

Always one of my favorite hotels. Staff is amazing and location is great! The ability to walk to restaurants, shopping, movies all while feeling safe. Love Aloft!!

By on Apr 18, 2021

Review comment responded on May 5, 2021

Dear Guest, Thank you for choosing the Aloft San Jose Hotel for your stay! Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely, Abdaly Alpizar Front Desk & Reservations Manager

4
Everyone

Very friendly and knowledgeable staff

By on Apr 13, 2021

Review comment responded on Apr 13, 2021

Dear Guest, Thank you for choosing the Aloft San Jose Hotel for your recent travel to Costa Rica. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. Thank you again for taking the time to provide your feedback on this survey and we look forward to serving you again soon! Sincerely, Abdaly Alpizar Front Desk & Reservations Manager

5
Partner Couples Business Business

breakfast wasnt available in buffet format as used to be

By on Mar 22, 2021

Review comment responded on Mar 26, 2021

Dear Guest, Thank you for choosing the Aloft San Jose Hotel for your recent travel to Costa Rica! Commitment to service and guest satisfaction is a main focus and we are grateful for taking the time to provide your feedback on this survey. During this challenging times we have update some of our services and products offered in order to ensure everybody's safety and health. We look forward to serving you again soon! Sincerely, Abdaly Alpizar Front Desk & Reservations Manager

5
Everyone

Very convenient location, walking distance to malls, bars and restaurants (even has it's own walkway to avail avenue crossing). Nice staff, very clean room and a well served breakfast

By on Mar 8, 2021

Review comment responded on Mar 22, 2021

Dear Guest, Thank you for choosing the Aloft San Jose Hotel for your recent travel to Costa Rica. Thank you for taking the time to provide your feedback on this survey and we look forward to serving you again soon! Sincerely, Abdaly Alpizar Front Desk & Reservations Manager

3
Family Partner Couples

The only reason I gave a neutral review is because the hotel had a private party and which lasted till midnight. The music was super loud till the midnight that my husband n I couldn’t sleep. They only told about the party on our day of arrival. Which I thought was super late. They should have emailed us earlier so we could have changed the hotel as we were super tired because it was the end of our trip. The hotel is beautiful. Breakfast was really good too. Classic Costa Rican breakfast with continental as well. Fresh fruits and juices.

By , from Michigan on Mar 16, 2020

Review comment responded on Mar 17, 2020

Dear Annie, I’m writing you on behalf of our team Aloft. We cannot even begin to explain how disappointed we were to read and review your comments detailing the dissatisfaction you experienced during your stay with us. Please accept our sincere apologies for the inattentive, unfriendly, and overall poor service that you experienced. This is certainly not the Aloft experience we aim to provide our guests and we are truly sorry this happened to you. Our goal is to provide our guests with a welcoming, home-away-from-home, and to hear that we did not properly carry out this promise is very disappointing. Please know that this is not a typical service of our hotel. Thank you for bringing this to our direct attention, and we would like to know your reasons to express this dissatisfaction in order to take corrective actions, and continue to enhance and improve upon our Aloft experience for all of our guests. Please contact me if you have any other questions or concerns and I'd be more than happy to assist you. We deeply apologize for what happened and I thank you for contacting us. We do hope that we will be able to welcoming you back to Aloft San Jose Hotel in the not too distant future Best regards, Pamela Diaz Guest Service Manager

5
Partner Couples Business Business

Awesome welcome dessert in the room , great location

By on Jan 29, 2020

Review comment responded on Jan 30, 2020

Dear Guest, Greeting from Aloft San Jose. We appreciate your preference and your recommendation. Indeed the hotel aura is very modern and youthful, it makes our guest feel like they are on a vacationing. Trendy without losing class, informal without being sloppy.. We definitely look forward to seeing you soon. All the best. Pamela Diaz Guest Service Manager

3
Family with small children

We stayed here because it seemed close to the airport but the location is tricky. The road out front is VERY busy, and it could take you 45-60 minutes to get to the airport during busy times. At odd hours, 17 minutes. Also, this hotel was not very child friendly. We had our eight year old in tow and didn't see another kid--it just seems very adult-ish. Also--the pool is tiny, tiny. It did serve its purpose for us, and it was super cheap. So, probably worth it but we wouldn't stay here again.

By , from Athens, GA on Dec 5, 2019

Review comment responded on Dec 6, 2019

Dear SK, We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at Aloft San Jose Hotel, Costa Rica, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. As a valued customer, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to San Jose. Sincerely, Pamela Diaz Guest Services Manager

5
Partner Couples

24 hour snack bar is great. Good feeling at check in, lobby, lots of tech areas. Didn't like the loud music in the elevators or lobby, but I had been warned about it in advance by a friend.

By on Mar 8, 2019

Review comment responded on Mar 11, 2019

Dear Guest, Thank you for choosing the Aloft San Jose Hotel, Costa Rica for your recent travels to San Jose. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon! Sincerely, Pamela Diaz Guest Services Manager

5
Everyone

We like the hotel and staff are very nice and friendly. We will stay at Aloft again next time.

By on Dec 30, 2018

Review comment responded on Jan 2, 2019

Dear Guest, Thank you for your comments. We appreciate your preference. We are happy to know that you were able to enjoy your stay at the hotel and that you were able to experience the Aloft experience. We hope to have the opportunity to assist you again. Cordial Greeting Pamela Diaz Guest Services Manager

5
Everyone

Nice hotel and very close to a shopping center and lots restaurant. Highly recommended.

By , from Houston, TX on Nov 1, 2018

Review comment responded on Nov 1, 2018

Dear Max, Thank you for your comments on Expedia. We appreciate your preference. We are happy to know that you were able to enjoy your stay at the hotel and that you were able to experience the Aloft experience. We hope to have the opportunity to assist you again. Cordial Greeting Pamela Diaz Guest Service Manager

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