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Hotel Santa Clara

3.5 star property

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Photo gallery for Hotel Santa Clara

Aerial view
Interior entrance
Double Room | In-room safe, WiFi (free)
Breakfast, lunch and dinner served
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Avenida Insurgentes 1, San Cristóbal de las Casas, CHIS, 29250
  • Place, San Cristóbal de las Casas Cathedral
    ‪2 min walk‬
  • Place, Plaza 31 de Marzo
    ‪2 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪3 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪149 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, WiFi (free)

Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Single Room

Single Room | In-room safe, WiFi (free)

Single Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

San Cristóbal de las Casas

Located in Zona Centro, Hotel Santa Clara is next to San Cristóbal de las Casas Cathedral and Church of San Nicolás. This 3.5-star hotel has 38 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.1 miles
  • Plaza 31 de Marzo - 2 min walk - 0.1 miles
  • Museo de San Cristóbal - 2 min walk - 0.1 miles
  • Mesoamerican Museum of Jade - 3 min walk - 0.2 miles
  • Santo Domingo Handicraft Market - 3 min walk - 0.2 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Lumiere - ‬1 min walk
  • ‪Histórico Café Tostador - ‬2 min walk
  • ‪Cacao Nativa - ‬2 min walk
  • ‪Sabor A Mí Restaurant-Cafe-Bar - ‬1 min walk

About this property

Hotel Santa Clara

At Hotel Santa Clara, guests have access to an outdoor pool, free WiFi in public areas, and a meeting room. There's free parking and an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this historic hotel include free newspapers, a terrace, and a garden.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Safes, phones, and free toiletries are also standard.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: USD 8 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocodrilo

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 8 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Santa Clara San Cristobal de las Casas
Hotel Santa Clara San Cristobal de las Casas
Santa Clara San Cristobal de las Casas
Hotel Hotel Santa Clara San Cristobal de las Casas
San Cristobal de las Casas Hotel Santa Clara Hotel
Santa Clara
Hotel Hotel Santa Clara
Hotel Santa Clara Hotel
Hotel Santa Clara San Cristóbal de las Casas
Hotel Santa Clara Hotel San Cristóbal de las Casas

Frequently asked questions

Is a free cancellation option available at Hotel Santa Clara?

Hotel Santa Clara offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do close to Hotel Santa Clara?

This hotel is situated in Zona Centro, just steps from Plaza 31 de Marzo and Church of San Nicolás, and within a short walk of Santo Domingo Handicraft Market. You'll also find Mesoamerican Museum of Jade and Amber Museum of Chiapas less than a mile away.

Is parking available on site at Hotel Santa Clara?

Yes, self parking is offered for free at the hotel.

Does Hotel Santa Clara have a casino on the premises?

No, Hotel Santa Clara doesn't have a casino.

Is there an indoor pool at Hotel Santa Clara?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Santa Clara a good place to stay for couples?

This historic hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hotel Santa Clara?

No, this hotel doesn't have a spa tub.

Does Hotel Santa Clara have a restaurant with a breakfast menu?

Yes, Hotel Santa Clara serves a full breakfast for a surcharge each morning at Cocodrilo.

Does Hotel Santa Clara allow pets to stay for free?

No, pets aren't allowed at Hotel Santa Clara.

Are there connecting rooms at Hotel Santa Clara?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Santa Clara?

The closest major airport to Hotel Santa Clara is Angel Albino Corzo Intl Airport (TGZ), which is about 28.1 mi away.

Are there rooms with balconies that I can book at Hotel Santa Clara?

No, there aren't any guestrooms with balconies at Hotel Santa Clara.

Hotel Santa Clara Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 6 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

CELIA

Liked: Cleanliness, staff & service, room comfort
lastima que los blancos y almohadas esten tan feas arreglando esto estaria muy bien
Stayed 5 nights in Dec 2017
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Close to main plaza

Near to everything you need to see in town very centric. I am giving low rate since it is not handicap friendly and two of our rooms second floor had problems with no hot water on. A winter visit. Low pressure also
Stayed 2 nights in Dec 2017
Verified

6/10 Okay

Markus

Disliked: Property conditions & facilities

Altes ehrwürdiges, zentral gelegenes Hotel

Das Hotel ist sehr zentral gelegen. Die Zimmer gegen den Park sind relativ laut. Das Zimmer war gross und man hatte vom Fenster aus einen wunderbaren Blick auf den Hauptplatz.Das Hotel ist in die Jahre gekommen und hätte wieder mal eine Renovation nötig. Personal an der Rezeption spricht leider nur spanisch.
Stayed 3 nights in Dec 2017
Verified

6/10 Okay

rafael

Liked: Cleanliness, staff & service

Hotel muy básico. De 3 estrellas.

Las camas bien y limpio. Pero muy básico. Le falta mantenimiento a las puertas de madera. La lámpara del cuarto muy feas.
Stayed 3 nights in Nov 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Buenos

Buen hotel a secas, el plus que tienes es estar en el centro de la ciudad ya que el centro por las noches es precioso.
Stayed 6 nights in Nov 2017
Verified

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodo y centrico

Lugar bonito y centrico caminando puedes llegar a varios lugares turisticos y muchas opciones de comidas alrededor.
Stayed 4 nights in Jul 2017
Verified

8/10 Good

acesound

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for the colonial fell of San Cristobal

Hotel is a well maintained but certainly not a new building. We wanted pool for this stay and we got it. We didn't consider climate is a bit on the chill side so just my older daughter was up to the temperature of the outdoors pool. Beds were confortable and room was clean. No food is allowed inside the rooms so no room service either. The hotel restaurant is very good. Is a somewhat small hotel and is perfect because there is hardly any walking to get to your room, restaurant or lobby. We didn't had issues with loud noises but if your too sensitive may not the best hotel for you. Location is perfect right on the main plaza across the colonial cathedral. We liked a lot the rustic decorations because it felt very autentic. Room also a little on the small side but with wifi. Staff very friendly and with a great service attitude.
Stayed 9 nights in Jul 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the staff is amazing and they have music alive in

the personal was great and amazing they have live music in the restaurant every night
Stayed 7 nights in Jun 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff. The restaurant was very good.
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Excellent location! walkongg distance to everything. Staff was very helpful.
Verified

2/10 Terrible

Maria Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El estacionamiento está a 4 cuadras hacia arriba

Me ofrecieron Cama King size. Era matrimonial. En San Cristóbal de las casa había mucho frío y en todo el hotel no hay un solo calefactor. Se escuchan los pasos y ruidos de la habitación arriba de la nuestra. NUNCA VOLVERE
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
HOTEL UBICADO EN BUENA ZONA, JUSTO EN EL CENTRO DE LA CIUDAD
Verified

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable.

Paseo a San Cristóbal excelente, el personal del hotel muy amable y cordial, instalaciones limpias. La ubicación de lo mejor. Gracias! Lista para regresar.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located!

Very well located hotel facing the main plaza: close to restaurants, concert and parade grounds (during holidays), and shops. Friendly and helpful staff. We would stay there again.
Verified

6/10 Okay

Pedro L

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Excelente ubicación

Bien, lástima que la regadera no funcionara adecuadamente. En cuanto la reporté, la sustituyeron. La gerente, Sra. López, súper amable.
Verified

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hotel

Muy bien. La comida regular y no es inolvidable.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Muy Bien ubicado.

Todo muy bien, esta muy bien ubicado y limpio.
Verified

8/10 Good

Mary Pat

Liked: Staff & service