4/10 Poor
Verified traveler
Apr 17, 2015
Disliked: Staff & service, room comfort
Gran Hotel El Encanto
3.0 star property
Choose dates to view prices
Photo gallery for Gran Hotel El Encanto
Reviews
4.04.0 out of 10
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
- Business services
Explore the area
#27 Crescencio Rosas Avenue, Historic downtown, San Cristobal de las Casas, CHIS, 29250
- Arches of CarmenPlace, Arches of Carmen3 min walk
- Santo Domingo Handicraft MarketPlace, Santo Domingo Handicraft Market5 min walk
- San Cristóbal de las Casas CathedralPlace, San Cristóbal de las Casas Cathedral7 min walk
- Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)145 min drive
Room options
Double Room
- Sleeps 4
- Free WiFi
About the neighborhood
San Cristóbal de las Casas
Located in Santa Lucía, Gran Hotel El Encanto is adjacent to Arches of Carmen and within a 10-minute stroll of Santo Domingo Handicraft Market. This 28-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking.
What's nearby
- Arches of Carmen - 3 min walk - 0.2 miles
- Santo Domingo Handicraft Market - 5 min walk - 0.3 miles
- Ciudad Cuauhtemoc - 5 min walk - 0.3 miles
- Mesoamerican Museum of Jade - 7 min walk - 0.4 miles
- San Cristóbal de las Casas Cathedral - 7 min walk - 0.4 miles
Getting around
- Angel Albino Corzo Intl Airport (TGZ) - 77 min drive
Restaurants
- El meson del Taco - 1 min walk
- Taqueria El Charrito - 3 min walk
- Huarache Azteca - 4 min walk
- Wa Cafe Cocina Japonesa - 3 min walk
- Yik Café, Carmen - 3 min walk
About this property
Gran Hotel El Encanto
Guests of Gran Hotel El Encanto enjoy access to free WiFi in public areas, meeting rooms, and a business center. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this historic hotel include laundry facilities and a garden.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Safes, desks, and free toiletries are also standard.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
Food and drink
- Breakfast available for a fee
- A coffee shop/cafe
- A restaurant
Restaurants on site
- Bellas Artes
- Las Delicias
Family friendly
- In-room crib
- Laundry facilities
Conveniences
- 24-hour front desk
- Laundry facilities
- Safe at front desk
Guest services
- Housekeeping (daily)
Business services
- Business center
- Meeting rooms
Outdoors
- Garden
More
- Smoking not allowed
Room amenities
Bedroom
- Free crib
Bathroom
- Free toiletries
- Hair dryer (on request)
- Private bathroom
- Shower
Entertainment
- Flat-screen TV with cable channels
Food and drink
- Free bottled water
- Limited room service
More
- Air conditioning (climate-controlled)
- Desk
- Safe
Policies
Check-in
Check-in time starts at 10 AM
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- This property doesn't allow pets
Children and extra beds
- Free cribs/infant beds are available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
- Check-in: 10 AM
- Check-out: 1 PM
- Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards.
Property is also known as
Gran Hotel El Encanto Hotel
Gran Hotel El Encanto San Cristobal de las Casas
Gran Hotel El Encanto Hotel San Cristobal de las Casas
Frequently asked questions
What's there to see close to Gran Hotel El Encanto?
This hotel is situated in Santa Lucía, just steps from Arches of Carmen and Santo Domingo Handicraft Market, and within a short walk of Plaza 31 de Marzo. You'll also find Ciudad Cuauhtemoc and Mesoamerican Museum of Jade less than a mile away.
Does Gran Hotel El Encanto include a casino?
No, Gran Hotel El Encanto doesn't have a casino.
Will I find an indoor pool at Gran Hotel El Encanto?
No, there is no indoor pool at this hotel.
Does Gran Hotel El Encanto feature a restaurant that includes a breakfast menu?
Yes, Gran Hotel El Encanto serves breakfast for a surcharge at Bellas Artes.
Will Gran Hotel El Encanto allow pets to stay for free?
No, pets aren't allowed at Gran Hotel El Encanto.
How close is the airport from Gran Hotel El Encanto?
The closest major airport to Gran Hotel El Encanto is Angel Albino Corzo Intl Airport (TGZ), which is about 27.8 mi away.
Gran Hotel El Encanto Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
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Rating 6 - Okay. 0 out of 1 reviews
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Rating 4 - Poor. 1 out of 1 reviews
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6.0/10
Cleanliness
4.0/10
Staff & service
6.0/10
Property conditions & facilities