Empire Inn

2.5 star property
Hotel in San Bernardino with free parking

Choose dates to view prices

Photo gallery for Empire Inn

Reception
Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Exterior
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
294 E Hospitality Ln, San Bernardino, CA, 92408
  • Loma Linda University
    ‪3 min drive‬
  • Loma Linda University Medical Center
    ‪3 min drive‬
  • National Orange Show Events Center
    ‪4 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪22 min drive‬

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Room options

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Standard room,1 King Bed,Pet friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking, Pet Friendly

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Smoking, Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Bernardino

Located in Orange Show within a short walk of San Bernardino Golf Club, Empire Inn is within 2 miles (3 km) of Bowlero San Bernardino. The 82 rooms at this hotel include refrigerators, microwaves, and coffee makers.

What's nearby

  • Loma Linda University - 3 min drive - 1.7 miles
  • Loma Linda University Medical Center - 3 min drive - 2.1 miles
  • National Orange Show Events Center - 4 min drive - 2.8 miles
  • Inland Center Mall - 4 min drive - 2.3 miles
  • Yaamava' Resort & Casino - 13 min drive - 8.3 miles

Getting around

  • San Bernardino–Tippecanoe Station - 6 min drive
  • San Bernardino Santa Fe Depot - 9 min drive
  • San Bernardino, CA (SBD-San Bernardino Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬2 min drive
  • ‪Goodys - ‬14 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Golden Corral - ‬3 min walk

About this property

Empire Inn

Hotel in San Bernardino with free parking
Guests of Empire Inn enjoy free WiFi in public areas, a business center, and a computer station. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include express check-out, laundry facilities, and a vending machine.
For entertainment, guests can enjoy flat-screen TVs. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.

Languages

English, Hindi, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 17 2023 to October 1 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per day, plus a one-time cleaning fee of USD 50.00
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per stay
  • Breakage deposit: USD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

SureStay Plus Hotel Best Western San Bernardino South
SureStay Plus Best Western San Bernardino South
Best Western Hospitality Lane
Hospitality Lane
Empire Inn Hotel
Empire Inn San Bernardino
Empire Inn Hotel San Bernardino
SureStay Plus Hotel by Best Western San Bernardino South

Frequently asked questions

What can I see close to Empire Inn?

This hotel is situated in Orange Show within a short 12-minute walk of San Bernardino Golf Club. You'll also find National Orange Show Events Center and Inland Center Mall within a short drive.

Is parking available on site at Empire Inn?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Empire Inn feature a casino at the property?

No, Empire Inn doesn't have a casino.

Will I find an indoor pool at Empire Inn?

No, there is no indoor pool at this hotel. Note though that pool facilities will be unavailable from November 17 2023 until October 1 2025 (subject to change).

What do couples enjoy most about Empire Inn?

Couples staying at this hotel will value amenities like premium bedding, hydromassage showerheads in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Empire Inn?

No, there isn't a spa tub at this hotel.

Does Empire Inn feature a restaurant that includes a breakfast menu?

No, Empire Inn doesn't have a restaurant that serves breakfast.

Will Empire Inn allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Empire Inn for a fee of USD 30 per pet, per day.

Are there connecting rooms at Empire Inn?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Empire Inn?

The closest major airport to Empire Inn is San Bernardino, CA (SBD-San Bernardino Intl.), which is 4.4 mi away (12 minutes by car). Another top airport is Los Angeles - Ontario Intl. Airport (ONT), which is located 19.6 mi away (29-minute drive).

Are there rooms with balconies at Empire Inn?

No, there aren't any guestrooms with balconies at Empire Inn.

Empire Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 420 out of 1008 reviews
Rating 8 - Good. 246 out of 1008 reviews
Rating 6 - Okay. 158 out of 1008 reviews
Rating 4 - Poor. 81 out of 1008 reviews
Rating 2 - Terrible. 103 out of 1008 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option!
Stayed 2 nights in Mar 2025

8/10 Good

Alfredo

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Danny

Stayed 1 night in Nov 2024

8/10 Good

Monica

Stayed 1 night in Mar 2025

2/10 Terrible

Mayra

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Corey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t have high hopes, but I refused to stay in my room after paying for it. Low crappy lighting to hide the numerous stains on the bed sheets, cockroaches in the bathtub, sticky floors. It was legitimately like something out of a movie. Don’t stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Galen, Indio

Stayed 1 night in Mar 2025

8/10 Good

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2025

8/10 Good

Yazzy

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop
Stayed 1 night in Mar 2025

2/10 Terrible

Lora

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This property was old, and loud freeways and unsafe exterior doors, smelled strongley of lysol and old dankness
Stayed 1 night in Mar 2025

8/10 Good

Nicholas

Stayed 1 night in Mar 2025

8/10 Good

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙂
Stayed 1 night in Feb 2025

8/10 Good

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
🙂
Stayed 2 nights in Feb 2025

2/10 Terrible

Kenneth

Disliked: Staff & service, property conditions & facilities, room comfort

Worst experience ever

Was unable to get a room after prepaying for the reservation. Waited out of office for more than 45 minute while the receptionist chatted on the computer regarding my prepaid reservation. Rep stated that since they didn't not receive a virtual payment from Hotel.com, he couldn't honor my prepaid reservation even after confirmed and pulled from my account. Rep also attempted to charge me for extras asking for cash deposite and for other things. I ended sleeping in my car cause i didn't have extra funds due to my card being place on hold. Will never stay at this site.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, no complaints
Stayed 1 night in Mar 2025

10/10 Excellent

Brianna

Traveled with partner
Great customer service at front desk
Stayed 1 night in Mar 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Lorena

Stayed 3 nights in Feb 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Feb 2025

10/10 Excellent

Tyson

Stayed 1 night in Feb 2025

2/10 Terrible

Manpreet

Booked room for night with kids but left at midnight ac not working, bathroom was dirty.
Stayed 1 night in Feb 2025