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Recent guest reviews

The room would benefit from a good dusting everywhere.

Hotel was clean and staff was friendly.

Clean and really close to everything we need it

It was a clean and comfortable stay! If I had to go to San Bernardino again I would stay there again!

Beautiful hotel, clean! Friendly staff

Do not know

Super friendly staff, room dine in was delicious a few miles from casino will defenitly be coming back

I like this hotel. The staff is wonderful. The location is convenient to everything. Beds are super comfortable.

Rooms were nice and big and I liked the two bathroom sinks. The staff wasn't helpful in restaurant recommendations. They were dismissive about it and didn't seem to care to help.

The room was small. The owner has to remember that the customers need a clock in each room. It would have been excellent if they did provide us a microwave. There was a cleaning lady from the ground floor who was trying her rudeness with me but I stopped her from her ridiculous illogical points of view. Besides that all these negative things, the hotel was cleaned and the staffs were nice and approachable. Thank you!

Fee for a pet was $75 - way too high. Charge a lower fee and then ding the owner for any damages. Dog left less of an i.pri t than a teen or toddler... Also room was not ready when we arrived. Front desk offered a lesser room or a wait. Either offer a better room - or discount exisitng reservation.

Beautiful new hotel. Rooms were huge! Pool looked amazing. Staff was lovely. They had bottle of water and the most delicious, warm cookies available. Food from the hotel was pretty good. We had a wonderful stay.

Our room was spacious but a little dated. There were obvious stains on couch/chairs and the bathroom floorboards and wallpaper were peeling. We thought our room would have a small walkway between sleeping area and living room but it is very open as if 1 large room.

i had other people personal property in my first room so they switched my room then i found personal property in the second room before i checked out this is terrible considering its covid i dont believe its being clened the way it should

Very dirty hotel room, heater didn’t work Receptionist was super rude,

Staff was professional and eager to help. The food was excellent and the bar was open and had a wonderful outdoor seating area for there guest.

They have excellent dining but the staff Lacks in personality and customer service

Very clean hotel!!! Staff were extremely friendly and kind. Would stay here again...

E Hospitality Lane San Bernardino CA

Hotel highlights

  • Free parking
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

DoubleTree by Hilton Hotel San Bernardino places you within 3 miles (5 km) of popular attractions like National Orange Show Events Center and Loma Linda University Medical Center. This 251-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

DoubleTree by Hilton Hotel San Bernardino's 251 rooms provide refrigerators, coffee makers, and free local calls. 42-inch flat-screen TVs come with digital channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and designer toiletries. Other amenities include laptop-compatible safes, ironing boards, and desks.


Property features

At DoubleTree by Hilton Hotel San Bernardino, guests enjoy features like an outdoor pool, a 24-hour gym, and WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a spa tub, a conference center, and a 24-hour business center.

Room options

Basic Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Comfort Room, 1 King Bed (Larger)

1 King Bed | Sleeps 4

Panoramic Room, 1 King Bed, Mountain View (Larger)

1 King Bed | Sleeps 4

Business Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton Hotel San Bernardino

Everyone (31) Couples (3) Family (17)
4
Family Friends

The room would benefit from a good dusting everywhere.

By on Apr 11, 2022

Review comment responded on Apr 12, 2022

Hi Antionette, Thank you for taking the time to share your experience at our hotel. I also appreciate the notes about the guest room needing to be dusted. I will be sharing your feedback with our Executive Housekeeping Manager so that we can address these issues immediately. We hope you will consider staying with us again soon. Kindest Regards, Megan W. Front Office Manager

5
Everyone

Hotel was clean and staff was friendly.

By on Apr 11, 2022

Review comment responded on Apr 12, 2022

Hi Jessica, Thank you for choosing to stay with us. We are certainly overwhelmed by your kind and appreciative words. We look forward to welcoming you back to the hotel when you are back in San Bernardino. Kindest Regards, Megan W. Front Office Manager

4
Family

Clean and really close to everything we need it

By on Feb 27, 2022

Review comment responded on Mar 1, 2022

Dear Valued Guest, Thank you for taking the time to review our hotel. I am so glad to hear you enjoyed your stay at our property! Kindest Regards, Megan W. Front Office Manager

5
Family

It was a clean and comfortable stay! If I had to go to San Bernardino again I would stay there again!

By on Feb 7, 2022

Review comment responded on Feb 14, 2022

Hi Karen, We appreciate your review and glad that you enjoyed your stay. Thank you for your feedback and we hope to have you again soon. Kindest Regards, Megan W. Front Office Manager

5
Everyone

Beautiful hotel, clean! Friendly staff

By on Jan 27, 2022

Review comment responded on Jan 28, 2022

Thank you so much for your feedback! We truly appreciate it and hope to have you stay with us in the near future. Have a great day!

5
Everyone

By on Dec 14, 2021

5
Everyone

By on Oct 10, 2021

5
Family Business Business

Do not know

By on Jun 29, 2021

Review comment responded on Jul 1, 2021

Dear Valued Guest, Thank you for taking the time to leave us such a wonderful review! We really appreciate the support and hope you visit us soon!

5
Family Family with small children

Super friendly staff, room dine in was delicious a few miles from casino will defenitly be coming back

By on Jun 2, 2021

Review comment responded on Jun 26, 2021

Dear Valued guest, Thank you for taking the time to leave us a 5-star review! Our team here is amazing and so is our restaurant. I'm so glad to hear you enjoyed your vist. We hope you'll visit soon.

5
Family

I like this hotel. The staff is wonderful. The location is convenient to everything. Beds are super comfortable.

By on Apr 18, 2021

Review comment responded on Apr 19, 2021

Dear Valued Guest, Thank you for taking the time to review our hotel. I am so glad to hear you enjoyed your stay at our property!

DoubleTree by Hilton Hotel San Bernardino

285 E Hospitality Lane, San Bernardino, CA 92408
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