Skip to main content
Beginning of main content

Recent guest reviews

Very run down and dirty. Lobby closed, no breakfast. Property not clean or kept up. Room was dirty, no phone, no wastebaskets, curtains torn and falling down, red stains on carpets, broken mini fridge, mold in bathtub, bugs in light fixtures, 1dilapidated chair in room beyond ready for junk yard. Could not easilyaccess room on second floor as stair well blocked with grafiti covered plywood. Non smoking room reeked of cigarette and pot. Additionally, my husband was accosted by a crazy person in parking lot, police were called, arrest made and we left as we feared for our safety. Would never stay here or recommend. Was nothing like pictured or advertised on Orbitz site. Worst hotel experience ever.

The room was very dirty, carpet with cigarettes burns bathroom very old and dirty. We asked for another room and the other room was in the same condition. A lot of homeless people outside the hotel and selling drugs.

I didn't stay at the property I been trying to get a refund for the last week or so but no one has gotten back to me

I would not go there again. The person next to me played music so loud it rattled the walls and windows. The room phone didnt work. I complained and nothing was done. He had loud people going in and out of there day and night. The stairs are unstable. And alot of people hanging out day and night. Trash all over the place.

This was not what I expected at all. When I got to the room, it smelled like smoke even though it was supposed to be a non-smoking room. The overall condition of the room was poor. There was a hole in the bathroom door that was poorly patched up. And there was an exposed power socket near the curtain that was a big fire hazard. I felt unsafe and found a different hotel to stay at.

The room was dirty bathroom door wouldn't close the microwave was filthy I was questioning the sheets it was a bad smell outside was horrible it was in a bad area no parking I would not recommend this hotel

I love the fact they let's the kids be kids they are nice worker.

Place is falling apart, one stairwell had caution tape, other stairwell had 2x4 holding it from falling off.

Soso electrical plugs where hanging out room was not detailed very well and the breakfast was confined to just the dinning room you weren't allowed to take it back to your room and relax which is number one reason for staying in a hotel. The wifi was super duper slow but I must say it was the easiest to access

Bed bugs on one night of stay. Dirty room Disappointed

The hotel looked dirty, dingy and unkempt specially in the outsides areas. No a place where really want to stay...

The first room had no heat. I called the office and they wanted me to try this and that. I had already tried everything that they suggested. So I was given another room. After checking out I found that they had put a $50 deposit hold on my credit card for each room. The total of $100 was being held and creating a decearse of my available credit. I spoke with the hotel clerk and she assured me that their was no second charge of $50. Yet their was.

It was ok hotel. It needs to have a small refrigerator in the room. The tv remote didn't really work that good.

I had a terrible experience with this hotel! The desk staff was very nice as I had to check in late (my husband had been in surgery all day at nearby hospital). When I got to my room there was a dead cockroach behind the door, a 'private' hair in the tub, and a used bar of soap which told me the room had not been cleaned thoroughly at all. I was so exhausted I ignored it and just got into bed. However, the next morning (after a noisy night) I went to open the curtains and a cockroach fell from the curtains onto my head to the ground and went scurrying away!! That was all I could take and as I checked out I asked to speak with the manager. I was told by the attendant the manager should be on their way and so she called. I was then told the manager would not be in for a while yet and since I needed to get back to the hospital, they would call me. After five hours at the hospital, I stopped back by the hospital and was told the manager was still not there. They had confirmed my account of the dirty room (as I had not touched a thing in the bathroom) and ensured the manager would call me to arrange a refund. But alas, I never heard from them! I will never stay here again and would encourage others to STAY AWAY! The desk staff is pleasant but the general manager is obviously unprofessional and uninvolved leading to the overall lack of professionalism at this establishment.

The hotel was pretty good except there was some rude people that wouldn't let us sleep.

Really good value for money, even if the breakfast room was really small. We arrived at 2AM and no problem at all to check in, the staff was really nice !

S Waterman Ave San Bernardino CA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Quality Inn San Bernardino places you within 3 miles (5 km) of popular attractions like National Orange Show Events Center and Loma Linda University. This 117-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast. This hotel has a restaurant where you can enjoy a bite to eat.


Rooms

All 117 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and cable TV. Free local calls, hair dryers, and safes are other standard amenities.


Property features

Guests staying at Quality Inn San Bernardino enjoy an outdoor pool, a fitness center, and a spa tub. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 Queen Bed, Accessible, Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Quality Inn San Bernardino

Everyone (10) Business (1) Family (9) Friends (2)
1
Family

Very run down and dirty. Lobby closed, no breakfast. Property not clean or kept up. Room was dirty, no phone, no wastebaskets, curtains torn and falling down, red stains on carpets, broken mini fridge, mold in bathtub, bugs in light fixtures, 1dilapidated chair in room beyond ready for junk yard. Could not easilyaccess room on second floor as stair well blocked with grafiti covered plywood. Non smoking room reeked of cigarette and pot. Additionally, my husband was accosted by a crazy person in parking lot, police were called, arrest made and we left as we feared for our safety. Would never stay here or recommend. Was nothing like pictured or advertised on Orbitz site. Worst hotel experience ever.

By on Mar 29, 2021

1
Everyone

The room was very dirty, carpet with cigarettes burns bathroom very old and dirty. We asked for another room and the other room was in the same condition. A lot of homeless people outside the hotel and selling drugs.

By on Mar 4, 2021

2
Friends Business Business

By , from Riverside on Jan 18, 2021

1
Family with small children Family

I didn't stay at the property I been trying to get a refund for the last week or so but no one has gotten back to me

By , from San bernardino california on Oct 16, 2020

1
Everyone

I would not go there again. The person next to me played music so loud it rattled the walls and windows. The room phone didnt work. I complained and nothing was done. He had loud people going in and out of there day and night. The stairs are unstable. And alot of people hanging out day and night. Trash all over the place.

By , from Redlands CA on Aug 25, 2020

1
Friends

This was not what I expected at all. When I got to the room, it smelled like smoke even though it was supposed to be a non-smoking room. The overall condition of the room was poor. There was a hole in the bathroom door that was poorly patched up. And there was an exposed power socket near the curtain that was a big fire hazard. I felt unsafe and found a different hotel to stay at.

By on Nov 25, 2019

1
Family Family

The room was dirty bathroom door wouldn't close the microwave was filthy I was questioning the sheets it was a bad smell outside was horrible it was in a bad area no parking I would not recommend this hotel

By on Nov 12, 2019

3
Everyone

By on Jun 17, 2019

5
Family

I love the fact they let's the kids be kids they are nice worker.

By on Jun 1, 2019

1
Family

Place is falling apart, one stairwell had caution tape, other stairwell had 2x4 holding it from falling off.

By on Apr 3, 2019

url importing http://www.orbitz.com/San-Bernardino-Hotels-Quality-Inn-San-Bernardino.h1611107-p2.Hotel-Reviews
There was an error importing /San-Bernardino-Hotels-Quality-Inn-San-Bernardino.h1611107-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/San-Bernardino-Hotels-Quality-Inn-San-Bernardino.h1611107-p2.Hotel-Reviews