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Recent guest reviews

I will never stay at this hotel again

SUPER run down and trash everywhere. Elevator smelled like urine, shower curtain rod was hanging off the wall, doors hard to shut. There is no free breakfast offered here despite being advertised on multiple sites (including their own) if I was staying here more than a night, Id be looking for another hotel

Honestly horrible place to stay, fire detector falling off the wall windows didn’t open a/c unit didn’t work , shower rack falling off the wall homeless people ALL around . This was last resort

Stay away! Don’t bother giving this roach invested hotel your money. This place is a lawsuit waiting to happen and don’t think that the staff will do anything about your concerns. They don’t care nor are they properly run by a manager. There are far better places to stay then this horrible place.

ROACH HOTEL this place shouldn’t be on any site, dirty, will be reported to the Health department. WOW.

Place is beyond run down, hilarious how the lobby is “closed due to Covid” It filled its purpose for staying near the disastrous Chris Stapleton concert. You need some serious maintenance of the property. 3rd floor step on stairwell is completely loose and is gonna trip someone up, grounds are beyond dirty with overflowing trash cans, smelled like piss walking to our room, most likely because of a bum or tweaker nearby or in the room next to you

It was dirty not happy at all

This place is literally falling apart. I used to stay here about 20 years ago when it was under a different name and owner, and it was a little worse for wear.... but nothing compared to how it is now. The stairwells are all missing several key support beams, because they're rotting away. The outside walkways are leaning and the rooms are absolutely disgusting. The floor in my room had soft spots and I half expected to fall through to the 2nd floor. People are fighting and shouting at all hours. The toilet wasn't bolted to the floor. There are serious health code violations going on, too numerous to believe. Stay away!

Unfortunately, the property was in desperate need of an overhaul. Some steps and hallways need cleaning from debris, shower curtain was wrong size, hairdryer was missing a fan cover, elevator was dirty, no breakfast as was stated on Orbitz website. I would not consider staying at this motel again, nor would I recommend it.

VERY poorly maintained. I took pictures it was so bad!

Advertised free breakfast, but there is none. Also required $50 deposit . Room not clean, dirty sink, some strange liquid on furniture..

Nothing to like. This place is a dump. It's like if everything was shut down due to covid, and ten years later it just opened, that the level of deterioration you experience here. Doors bashed in, smoke alarm hanging from ceiling, carpet worn down to thread, toilet needs rebolting to floor, lukewarm shower. Stay away. Spend $15 more a night and get a decent motel. You get what you pay for. Positives: air conditioner worked; comfortable bed and clean sheets/towels. Area had good choice of restaurants.

Property is in horrible shape. Smell bad, and A/C did not work, also stairs were loose and broken.

I did not like anything about that property. The picture online is misleading the place is ran down and prostitutes , homeless people and drug dealers rent those rooms i check in and check out the cigarette smoke was thick and my son and i have asthma i couldnt get out of there quick enough. The stairs are shacky the elevator disgusting just all bad.

Very run down and dirty. Lobby closed, no breakfast. Property not clean or kept up. Room was dirty, no phone, no wastebaskets, curtains torn and falling down, red stains on carpets, broken mini fridge, mold in bathtub, bugs in light fixtures, 1dilapidated chair in room beyond ready for junk yard. Could not easilyaccess room on second floor as stair well blocked with grafiti covered plywood. Non smoking room reeked of cigarette and pot. Additionally, my husband was accosted by a crazy person in parking lot, police were called, arrest made and we left as we feared for our safety. Would never stay here or recommend. Was nothing like pictured or advertised on Orbitz site. Worst hotel experience ever.

The room was very dirty, carpet with cigarettes burns bathroom very old and dirty. We asked for another room and the other room was in the same condition. A lot of homeless people outside the hotel and selling drugs.

I didn't stay at the property I been trying to get a refund for the last week or so but no one has gotten back to me

I would not go there again. The person next to me played music so loud it rattled the walls and windows. The room phone didnt work. I complained and nothing was done. He had loud people going in and out of there day and night. The stairs are unstable. And alot of people hanging out day and night. Trash all over the place.

S Waterman Ave San Bernardino CA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a leisurely stroll of San Bernardino Golf Club, Quality Inn San Bernardino is within a few miles (5 km) of National Orange Show Events Center. This 117-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast. This hotel has a restaurant where you can enjoy a bite to eat.


Rooms

TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Refrigerators, microwaves, and coffee makers are also available.


Property features

Guests staying at Quality Inn San Bernardino enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 Queen Bed, Accessible, Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Quality Inn San Bernardino

Everyone (11) Couples (4) Family (10)
1
Everyone

I will never stay at this hotel again

By on May 4, 2023

2
Friends

SUPER run down and trash everywhere. Elevator smelled like urine, shower curtain rod was hanging off the wall, doors hard to shut. There is no free breakfast offered here despite being advertised on multiple sites (including their own) if I was staying here more than a night, Id be looking for another hotel

By on Mar 17, 2023

1
Partner Couples

Honestly horrible place to stay, fire detector falling off the wall windows didn’t open a/c unit didn’t work , shower rack falling off the wall homeless people ALL around . This was last resort

By on Nov 1, 2022

1
Partner Couples

Stay away! Don’t bother giving this roach invested hotel your money. This place is a lawsuit waiting to happen and don’t think that the staff will do anything about your concerns. They don’t care nor are they properly run by a manager. There are far better places to stay then this horrible place.

By on Aug 2, 2022

1
Business Business

ROACH HOTEL this place shouldn’t be on any site, dirty, will be reported to the Health department. WOW.

By on Jul 8, 2022

1
Partner Couples

Place is beyond run down, hilarious how the lobby is “closed due to Covid” It filled its purpose for staying near the disastrous Chris Stapleton concert. You need some serious maintenance of the property. 3rd floor step on stairwell is completely loose and is gonna trip someone up, grounds are beyond dirty with overflowing trash cans, smelled like piss walking to our room, most likely because of a bum or tweaker nearby or in the room next to you

By on Jun 14, 2022

1
Family

It was dirty not happy at all

By on Jun 14, 2022

1
Business Business

This place is literally falling apart. I used to stay here about 20 years ago when it was under a different name and owner, and it was a little worse for wear.... but nothing compared to how it is now. The stairwells are all missing several key support beams, because they're rotting away. The outside walkways are leaning and the rooms are absolutely disgusting. The floor in my room had soft spots and I half expected to fall through to the 2nd floor. People are fighting and shouting at all hours. The toilet wasn't bolted to the floor. There are serious health code violations going on, too numerous to believe. Stay away!

By on Apr 9, 2022

2
Family

Unfortunately, the property was in desperate need of an overhaul. Some steps and hallways need cleaning from debris, shower curtain was wrong size, hairdryer was missing a fan cover, elevator was dirty, no breakfast as was stated on Orbitz website. I would not consider staying at this motel again, nor would I recommend it.

By , from Santa Maria on Feb 28, 2022

1
Everyone

VERY poorly maintained. I took pictures it was so bad!

By on Jan 17, 2022

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