Our stay was meh... it was ok. Pros: Good for its value. Breakfast was ok. Cons: The bed was very firm. The shower was hard to adjust hot and cold. The outlet to the refrigerator looked melted - we left a note for housekeeping in case of fire hazard. Rooms need updating, popcorn ceiling wasn't nice to look at.
I specifically called to be sure the pool was open, I was told it is, I arrived and closed, i chose this place because of pool and location, I could have paid less for a place with no pool. No offer to match. That price.
Very clean and the staff were accommodating.
THE PERSON WHO STAYED NEXT TO MY ROOM WAS VERY NOISY WHITH LOUD MUSIC
Comfortable
Closed to many restaurants and freeways. very comfortable
It was nicer than other hotels around the area. We forgot a wallet and they said they would bring it up to the front desk! Great service!
Clean and nice property for the price. Breakfast was a very nice added plus. The room faces the street so the noise level made it difficult to sleep
a breakfast that will fill you up! great location near freeway
Hotel was run down and I a lot of young kids partying. Not good when you come with your family and small children.
We had a great stay in this hotel. When we first checked in, I was a little nervous because I could hear the folks upstairs walking around, but it was quiet all night. The room and grounds were clean, breakfast was really good, and the beds were super comfortable. I loved the pillows so much I took a picture of the label so I could buy some for home. The only reason I wouldn't give them five stars is because the bed sat on some kind of metal box that was extremely loud whenever one of us would move. For the price, this is a top notch place to stay and when I'm back in the area, I'll definitely book here again.
We waited a long time for a Very slow check in. Stained towels.
Hotel is clean, staff is friendly. I had to leave a day early and they worked it out just fine. I would stay here again.
Breakfast is really good. The cook was really nice too.
Located within a leisurely stroll of San Bernardino Golf Club, Empire Inn is within a few miles (5 km) of Loma Linda University. The 82 rooms at this hotel include refrigerators, microwaves, and coffee makers.
For entertainment, guests can enjoy flat-screen TVs. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Empire Inn features free WiFi in public areas, a business center, and a seasonal outdoor pool. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a computer station, express check-out, and free newspapers.
Our stay was meh... it was ok. Pros: Good for its value. Breakfast was ok. Cons: The bed was very firm. The shower was hard to adjust hot and cold. The outlet to the refrigerator looked melted - we left a note for housekeeping in case of fire hazard. Rooms need updating, popcorn ceiling wasn't nice to look at.
Hello Ayodele,Thank you for your perfect rating! We are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back in the future.
I specifically called to be sure the pool was open, I was told it is, I arrived and closed, i chose this place because of pool and location, I could have paid less for a place with no pool. No offer to match. That price.
Hello Rebecca ,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.
Very clean and the staff were accommodating.
Hello Aeron,We can't thank you enough for sharing your feedback with regards to our staff. We appreciate you taking the time to share your experience.
THE PERSON WHO STAYED NEXT TO MY ROOM WAS VERY NOISY WHITH LOUD MUSIC
Hello Alberto, We appreciate the time you have taken to bring to our attention your feedback with regards to our room. We hope to see you again and that you will be truly impressed with our continued improvements.
Hello Alex, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,
Comfortable
Hello Tom, Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
Closed to many restaurants and freeways. very comfortable
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
Hello Regina, Thank you for taking the time to share your feedback with us. We appreciate your acknowledgement of the value we offer and the satisfactory breakfast experience. We apologize for any inconvenience caused by the firm bed and the shower temperature adjustment. Your note regarding the refrigerator outlet has been shared with the appropriate departments for their attention. We appreciate your comments on the room's appearance, and we have noted your suggestion for updating. Your input is valuable in helping us make improvements.