We checked into our room and was getting settled in my 2 year old daughter was exploring the room and we caught her with a big vape in her mouth due to the hotel not cleaning well enough. I made a complaint and is till waiting for a call from their manager.
Stayed for only 1 night due to early meeting in Rialto next morning. Probably the best option in the Fontana/Rialto area. Room was huge which was a plus!! Parking was ample and close to shopping/dining. Only downside was the smell of weed in the hallways which management may not be able to control.
I loved that the hotel is close to the very nice view of the mountains. The landscaping around the building and areas are very nice. The staff was very friendly and I really enjoyed the food at the hotel restaurant. The hotel is very nice as well as my room. Con: There is a service road or road behind the hotel facing the mountains and I didn’t like the big rigs parking there and causing a lot of noise. They use that road to park their huge trucks and that is very unlikeable.
Location and clean grounds The staff is very helpful and professional
Great place to rest and renew. Good places to eat near by.
The hotel was nice and very clean. The jr suite was the perfect size.
Very Good with great staff. Well located and clean.
Staff very helpful. Housekeeping personnel responded very faston getting more towels.
It was nice, comfortable and quiet. Great location and close to lots of shopping centers.
Great place to stay last minute. Couldn't quite figure out how the bed controls worked. But everything was very nice.
Everything was ok until my checkout in the early morning. I had to wait for 20 minutes for the manager. There was no one at the front desk and I called the front desk from the lobby, letting the phone ring. No one came around until 20 minutes later. Other than that, the stay was great!
The staff was exceptional here!! Very friendly and accommodating!! Highly recommend this hotel to anyone looking to stay in this area.
Located within a leisurely stroll of Kaiser Permanente Fontana Medical Center, Hilton Garden Inn Fontana is within a few miles (5 km) of Oak Quarry Golf Club. This 3-star hotel has 115 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
32-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. IPod docks, sofa beds, and refrigerators are other standard amenities. Housekeeping is available on request.
Guests of Hilton Garden Inn Fontana have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
We checked into our room and was getting settled in my 2 year old daughter was exploring the room and we caught her with a big vape in her mouth due to the hotel not cleaning well enough. I made a complaint and is till waiting for a call from their manager.
Hi Richard,We apologize for any issues you had during your stay; we have passed your comments on to the housekeeping manager for review. If there is anything we can do for you, please do not hesitate to contact us directly and ask to speak with a manager.
Stayed for only 1 night due to early meeting in Rialto next morning. Probably the best option in the Fontana/Rialto area. Room was huge which was a plus!! Parking was ample and close to shopping/dining. Only downside was the smell of weed in the hallways which management may not be able to control.
We appreciate the kind feedback, Quynh.It's unfortunate your time with us was anything less than perfect. We strive to offer quality service and convenience for all of our guests. We're happy you enjoyed our spacious accommodations and parking services despite the problems you had with the smell in the hallways. We endeavor to offer the best experience possible so we'll be sure to bring your concern with our management team so we may improve for the future.We do hope to see you again soon so we can share a more positive visit with you.Management Staff
I loved that the hotel is close to the very nice view of the mountains. The landscaping around the building and areas are very nice. The staff was very friendly and I really enjoyed the food at the hotel restaurant. The hotel is very nice as well as my room. Con: There is a service road or road behind the hotel facing the mountains and I didn’t like the big rigs parking there and causing a lot of noise. They use that road to park their huge trucks and that is very unlikeable.
Thank you for the great rating, Juliana! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our location, gorgeous views, lovely property, food offerings, and interacting with our team, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! Management Staff
Location and clean grounds The staff is very helpful and professional
Thank you for this excellent rating, Kathryn!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hilton Garden Inn Fontana! We'd love to host you again someday for yet another unforgettable visit.Management Staff